Hetzner review

16 user reviews, 0 support responses, 0 testimonials, 36 products, 0 promotions, 4 social accounts, 253783 hosted, Alexa #47285, listed 2008 (#6292)

Most Recent Customer Reviews

-anonymous- (nedi.yaqoob94@g...) / GAME SERVER
Time Hosted: under 1 month.
Global rating
I've canceled the dedicated server from my end before 14 days. However, for whatever reason, it wasn't cancelled on their end. After contacting them several times, they ended up canceling the server, however, they are still wanting to charge me around $230 for it. Even after canceling the server!!! And the customer support has been very unprofessional. It's like they are using a bunch of uneducated teenagers to run their customer support.
-anonymous- (-hidden-) / primevideouk.com
Time Hosted: 2 to 3 years
Global rating
Servers are great for the price. Howver, today I received a single DMCA notice and Hetzner have said I have 24 hours to remove my site from their network.

My site has millions of pages and hundreds of thousands of visitors. It has been online for 2 years with zero issues. Hetzner gets one complaint, gets scared and threatens to cut off services.

This makes them unreliable and totally useless.

If you value your site, do not choose Hetzner because they cut you off even if you haven't broken the terms and conditions. Total nightmare to deal with.
-anonymous- (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Hetzner support is the worst in the industry
This company is the absolute pits of the hosting world. I setup a dedicated server with them and from the start is was a catalog of errors.

The credentials I had for the root login would refuse to work. This kept happening without me making any changes. The login wouldn't work. I would have to reboot the server, then the logins would work.

This last time this happened, Hetzner informed me they were no longer supporting software (they were charging me for a WHM and CPanel licence) and that I now had to access the server using SSH.

No information on how to do this or even what credentials to use. Just "sorry - we don't support". They supported charging my credit card though.....

Their servers are slow and use outdated hardware and software.

Do yourself a favor and avoid Hetzner like the plague. There are plenty of professional hosting companies out there so don't use monkeys like Hetzner.
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Listed and verified since 2008
hetzner.de logo!

Overview

Services: Web HostingDomain Registration Own datacenter

About Hetzner

Hetzner Online is a professional web hosting provider and experienced data center operator. Since 1997 the company has provided private and business clients with high-performance hosting products as well as the necessary infrastructure for the efficient operation of websites. A combination of stable technology, attractive pricing and flexible support and services has enabled Hetzner Online to continuously strengthen its market position both nationally and internationally.

The company owns several data centers in Germany and is planning a further data center park in Finland. For more information about the new site in Finland, please contact

Source: https://www.hetzner.de/de/hosting/unternehmen/ueber-uns

Located in the heart of Nuremberg and in Falkenstein/Vogtland, Germany, Hetzner Online's two state-of-the-art data center parks provide an excellent and environmentally-friendly infrastructure for your Internet business. Multi-redundant network connections to important Internet exchanges ensure fast website access regardless of whether you are on Hetzner webspace, use your own server or have opted for high-performance dedicated root servers, managed servers or vServers.

Source: https://www.hetzner.de/en/hosting/unternehmen/rechenzentrum

Dedicated servers setup time:
We generally process all standard servers in the AX, EX and PX61 series, as well as the SX61 and all vServer models (CX series), servers from bidding (SB series) and Storage Boxes (BX series) within just a few minutes after confirming the order.

The setup time for servers from our DX series generally takes 1-2 workdays*.
The setup time for servers from our PX92 series generally takes 1-3 workdays*.
The setup time for SX132 and SX292 servers is usually 1-3 workdays*.

All servers with special configuration requests generally have a setup time of 1-3 workdays*.
The setup time for Managed vServers (MC series) is usually just a few minutes. In exceptional cases, the processing time for Managed vServers may take a maximum of one workday*.
The setup time for Managed Servers (MX series) is usually about 1 workday*.

Special pages

Server locations:


hetzner.de Cover
Website research for Hetzner on August 27, 2018 by WebHostingTop

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PlansWebsite Products

Shared - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Level 1featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Hosted domains : 1
Free domains : 1
Dedicated IP's : 0

Benefits
Domain included 1
Email accounts 100
Sub-domains 50
FTP access 10

Compare plans at https://www.hetzner.de/gb/hosting/produktmatrix/webhosting-produktmatrix

Administer your webspace package or your managed server effortlessly via the web [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_webspace/level1
1.60/mo. €8.32 Setup Fee VAT 19% exc.5 GB10 GB 1 / 1
Storage Box BX10featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Storage Boxes provide you with safe and convenient online storage for your data. Score a Storage Box from one of Hetzner Online's German data centers!

With Hetzner Online Storage Boxes, you can access your data on the go wherever you have internet [...]
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx10
2.90/mo. VAT 19% exc.100 GB1 TB 0 / unlimited
Level 4featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Hosted domains : 5
Free domains : 1
Dedicated IP's : 0

Email accounts: 200
Sub-domains: 400
FTP access: 30
Add-on Domains: 5
Databases: 10

Compare plans at https://www.hetzner.de/gb/hosting/produktmatrix/webhosting-produktmatrix

Conclusively Easy.
Level 4 offers valuable features at a fair [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_webspace/level4
4.12/mo. €4.12 Setup Fee VAT 19% exc.50 GBunmetered 1 / 5
Storage Box BX20featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx20
4.90/mo. VAT 19% exc.500 GB2 TB 0 / unlimited
Storage Box BX30featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx30
7.90/mo. VAT 19% exc.1000 GB5 TB 0 / unlimited
Level 9featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Hosted domains : 10
Free domains : 1
Dedicated IP's : 0

Compare plans at https://www.hetzner.de/gb/hosting/produktmatrix/webhosting-produktmatrix

10 Add-on domains (Registration fee-based)
Unlimited traffic per month
100 GB disk space for commercial or private content
300 POP3/IMAP [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_webspace/level9
8.32/mo. €4.12 Setup Fee VAT 19% exc.100 GBunmetered 1 / 10
Storage Box BX40featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx40
9.90/mo. VAT 19% exc.2000 GB10 TB 0 / unlimited
Level 19featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Hosted domains : 20
Free domains : 1
Dedicated IP's : 0

Email accounts: unlimited
Sub-domains: unlimited
FTP access: unlimited
Add-on Domains: 20
Databases: unlimited
Cron jobs included: unlimited

Compare plans at [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_webspace/level19
16.72/mo. VAT 19% exc.200 GBunmetered 1 / 20
Storage Box BX50featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx50
21.90/mo. VAT 19% exc.5000 GB15 TB 0 / unlimited
Storage Box BX60featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx60
39.90/mo. VAT 19% exc.10000 GB20 TB 0 / unlimited
Dedicated - Linux/Windows Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Root Server EX41featuresPayment Methods : Credit / Debit / Prepaid Cards
Category : Backup
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core™ i7-6700 Quad-Core Skylake
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 32 GB DDR4 RAM
Hard Drive 2 x 4 TB SATA 6 Gb/s 7200 rpm HDD (Software-RAID 1) Class Enterprise
Connection 1 Gbit/s-Port
Guaranteed Bandwidth 1 Gbit/s
Backup Space 100 GB

The EX41 dedicated root server houses a high-performance Intel® Core [...]
Plan URL : https://www.hetzner.de/en/hosting/produkte_rootserver/ex41
34.00/mo. €94.01 Setup Fee VAT 19% exc.4000 GB30 TB 32 GB / 1
Root Server EX40-SSDfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : Backup
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core i7-4770 Quad-Core Haswell incl. Hyper-Threading Technology
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

For those who value fast access speed, the EX40-SSD variant is the best choice. In addition to a high-performance Intel® Core i7-4770 Quad-Core processor of the well-known Haswell architecture and 32 GB DDR3 RAM, this model is equipped with two 240 [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_rootserver/ex40ssd
49.58/mo. VAT 19% exc.240 GB SSD30 TB 32 GB / 1
Root Server PX61featuresPayment Methods : Credit / Debit / Prepaid Cards
Category : Backup
Support Options : Email, Help Desk
RAM : 64000 MB
CPU : Intel® Xeon® E3-1275 v5 Quad-Core Skylake
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 64 GB DDR4 ECC RAM
Hard Drive 2 x 4 TB SATA 6 Gb/s 7200 rpm HDD (Software-RAID 1)
Class Enterprise Connection 1 Gbit/s-Port
Guaranteed Bandwidth 1 Gbit/s
Backup Space 100 GB

Compare PX servers at [...]
Plan URL : https://www.hetzner.de/en/hosting/produkte_rootserver/px61
54.00/mo. €119 Setup Fee VAT 19% exc.4000 GB30 TB 64 GB / 1
AX60-SSDfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : Backup
Support Options : Email, Help Desk
RAM : 64000 MB
CPU : AMD Ryzen 7 1700X Octa-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM: 64 GB DDR4
Hard Drive: 2 x 500 GB SATA 6 Gb/s SSD
(Software RAID 1)
Connection: 1 GBit/s-Port
Guaranteed bandwidth: 1 GBit/s
Backup space: 100 GB

Our new Dedicated Root Server AX60-SSD houses the latest generation AMD processor, the [...]
Plan URL : https://www.hetzner.com/dedicated-rootserver/ax60-ssd
54.00/mo. VAT 19% exc.500 GB SSD30 TB 64 GB / 1
Root Server EX40-HybridfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : Backup
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core i7-4770 Quad-Core Haswell
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Compare Dedicated Servers Haswell https://www.hetzner.de/gb/hosting/produktmatrix/roo This new server combines the advantages of both types of drives: the dynamic power of SSDs that you need for swift databases and massive HDDs for ample storage. [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_rootserver/ex40-hybrid
57.98/mo. €57.98 Setup Fee VAT 19% exc.4000 GB30 TB 32 GB / 1
Root Server SX61featuresPayment Methods : Credit / Debit / Prepaid Cards
Category : Backup
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core™ i7-3770 Quad-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 32 GB DDR3 RAM
Hard Drive 4 x 6 TB SATA 3 Gb/s 7200 rpm HDD Class Enterprise (Software-RAID ; Level optional)
Connection 1 Gbit/s-Port
Guaranteed Bandwidth 200 Mbit/s
Backup Space 100 GB

Play it safe: The SX61 storage server provides a [...]
Plan URL : https://www.hetzner.de/en/hosting/produkte_rootserver/sx61
69.00/mo. €69 Setup Fee VAT 19% exc.24000 GB30 TB 32 GB / 1
Root Server EX40 Out of StockfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core i7-4770 Quad-Core Haswell incl. Hyper-Threading Technology
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The EX40 dedicated root server houses a high-performance Intel® Core i7-4770 Quad-Core processor of the well-known Haswell architecture and 32 GB DDR3 RAM. Furthermore, two 2 TB SATA 6 Gb/s Enterprise HDDs are used. Both hard drives are specially [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_rootserver/ex40
41.18/mo. VAT 19% exc.2000 GB30 TB 32 GB / 1
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
1/3 Rack, 14U - Nuremberg, FalkensteinfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
Dedicated IP's : 256

First-class infrastructure for your server equipment.
At our state-of-the-art and energy-efficient Colocation Centers in the Nuremberg and Falkenstein/Germany locations, we provide you with trouble-free and cost-efficient housing for your [...]
Plan URL : https://www.hetzner.de/gb/hosting/colocation_rack/drittel
100.00/mo. €100 Setup Fee VAT 19% exc. 2 TB 256
Rack Basic, 42U - Nuremberg, FalkensteinfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
Dedicated IP's : 256

First-class infrastructure for your server equipment.
At our state-of-the-art and energy-efficient Colocation Centers in the Nuremberg and Falkenstein/Germany locations, we provide you with trouble-free and cost-efficient housing for your [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_colocation/basic
167.23/mo. €167.23 Setup Fee VAT 19% exc. 10 TB 256
Rack Advanced, 47U - Nuremberg, FalkensteinfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
Dedicated IP's : 256

First-class infrastructure for your server equipment.
At our state-of-the-art and energy-efficient Colocation Centers in the Nuremberg and Falkenstein/Germany locations, we provide you with trouble-free and cost-efficient housing for your [...]
Plan URL : https://www.hetzner.de/gb/hosting/colocation_rack/advanced
251.26/mo. €251.26 Setup Fee VAT 19% exc. 10 TB 256
Managed - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Managed vServer MC40featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 8000 MB
CPU : 2 vCores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Number of Accounts 5
Connection 1 Gbit/s-Port

Starting now you can get Hetzner Online's first ever vServer that also includes setup and server administration support!

The new Managed vServer MC40 is equipped with 2 vCores, 8 GB guaranteed RAM, [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_managed/mc40
29.00/mo. €29 Setup Fee VAT 19% exc.200 GB SSD10 TB 8 GB / 1
Managed vServer MC50featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 16000 MB
CPU : 4 vCores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The new Managed vServer MC50 is mounted with an ample amount of guaranteed RAM and CPU resources as well as speedy SSDs so that you profit from high performance. Set-up and routine server administration support is included.

Our MC server series [...]
Plan URL : https://www.hetzner.com/managed-server/mc50
49.00/mo. €49 Setup Fee VAT 19% exc.400 GB SSD20 TB 16 GB / 1
Managed MX92featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core™ i7-4770 Quad-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

This managed server is the perfect model for beginners. Our experienced team of technicians will help you install and maintain your MX92, allowing you to focus on your projects without the stress of administration. You'll work more efficiently and [...]
Plan URL : https://www.hetzner.com/managed-server/mx92
89.00/mo. €89 Setup Fee VAT 19% exc.4000 GB50 TB 32 GB / 1
Managed MX92-SSDfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core™ i7-4770 Quad-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The MX92-SSD Managed Server is the perfect model for beginners. Our highly-skilled technicians will take care of this server's complete setup, configuration, and regular updates. What makes this package even more attractive is the cutting edge [...]
Plan URL : https://www.hetzner.com/managed-server/mx92-ssd
89.00/mo. €89 Setup Fee VAT 19% exc.250 GB50 TB 32 GB / 1
Managed MX122-SSDfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 64000 MB
CPU : Intel® Xeon® E5-1650 v2 Hexa-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

We've equippped the new MX122-SSD with two 500 GB SATA 6 Gb/s SSDs for faster read/write speeds. This model is also mounted with an Intel® Xeon® E5-1650 hexa-core processor and 64 GB DDR3 RAM. You'll profit from the improved performance that comes [...]
Plan URL : https://www.hetzner.com/managed-server/mx122-ssd
109.00/mo. €109 Setup Fee VAT 19% exc.250 GB50 TB 64 GB / 1
Managed MX152-SSDfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 128 MB
CPU : Intel® Xeon® E5-1650 v3 Hexa-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The MX152-SSD Managed Server can handle your highest requirements. This professional-grade server, with its two 960 GB SATA 6 Gb/s SSDs, is built for users who do not want to compromise on performance. This server has enough processing power to [...]
Plan URL : https://www.hetzner.com/managed-server/mx152-ssd
139.00/mo. €139 Setup Fee VAT 19% exc.960 GB50 TB 128 MB / 1
Cloud - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
CX11featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 2000 MB
CPU : 1 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

No minimum contract period! Pay by the month, or if you only need your Hetzner Cloud server for a little bit, you can pay by the hour.

FEATURES

PERFORMANCE

Intel Skylake Xeon CPUs together with speedy NVMe SSDs mean you’ll profit from high [...]
Plan URL : https://www.hetzner.com/cloud
2.49/mo. VAT 19% exc.20 GB20 TB 2 GB / 1
CCX11featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 8000 MB
CPU : 2 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Dedicated vCPU Instances: Maximum performance with dedicated vCPUs. Ideal for CPU intensive applications like highly frequented web servers, video encoding, machine learning or research calculations.

No minimum contract period! Pay by the month, [...]
Plan URL : https://www.hetzner.com/cloud
19.90/mo. VAT 19% exc.80 GB20 TB 8 GB / 1
CX51featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : 8 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1
Plan URL : https://www.hetzner.com/cloud
29.90/mo. VAT 19% exc.240 GB20 TB 32 GB / 1
CCX51featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : 32 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1
Plan URL : https://www.hetzner.com/cloud
269.90/mo. VAT 19% exc.540 GB20 TB 32 GB / 1
Domains Keep mouse
over features!
Price Updated
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk

.ac € 54.62
.academy € 26.81
.accountant € 32.77
.accountants € 83.19
.actor € 46.22
.ag € 138.66
.agency € 18.40
.airforce € 32.77
.apartments € 54.62
.archi € 83.19
.army € 26.81
.associates € 32.77
.at € 10.00
.attorney € 41.18
.auction € [...]
Plan URL : https://www.hetzner.de/gb/hosting/domains/domainregistrierung
10.00/yr. VAT 19% exc.
SSL Certificates Keep mouse
over features!
Price Updated
Thawte SSL 123featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk

Thawte SSL 123 Certificate 256 Bit - domain validated
With domain-validated certificates, the whois entry is certified by Thawte. The user can only see the domain name in the browser when clicking on the SSL lock of the certificate holder.

Over [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
29.00/yr. VAT 19% exc.
Thawte SSL Certificate 256 BitfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk

Thawte SSL Certificate 256 Bit - address validated
With address-validated certificates, bank details, registration certificates and telephone numbers, amongst other things, are certified by Thawte. When clicking on the SSL lock of the certificate [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
69.00/yr. VAT 19% exc.
Thawte SSL 123 WildcardfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
Hosted domains : Unlimited

Thawte SSL 123 Wildcard Certificate - domain validated
The Thawte SSL 123 Wildcard Certificate secures all sub domains for a domain (*.domain.com-sample for group names) and the domain itself (domain.com-sample). Furthermore, the license includes [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
89.00/yr. VAT 19% exc. / unlimited
Thawte SSL Web Server Certificate with EVfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk

Thawte SSL Web Server Certificate with EV
With up to 256-bit encryption, this "Extended Validation" SSL Certificate is currently the highest performance authentication standard. The green address bar in most browsers assures users that the website [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
169.00/yr. VAT 19% exc.
Thawte Wildcard Certificate 256 BitfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
Hosted domains : Unlimited

Thawte Wildcard Certificate 256 Bit - address validated
With address-validated certificates, bank details, registration certificates and telephone numbers, amongst other things, are certified by Thawte. When clicking on the SSL lock of the [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
219.00/yr. VAT 19% exc. / unlimited

Contact information is managed by hetzner.de representatives info@h..., Ceri Stocker - ceri.stocker@h..., info@h..., christian.fitz@h..., katherine.snow@h... [login] Claim this businessCreate a free account to manage hetzner.de listing!

Web stats

Targeting: (32) Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France
Details for https://www.hetzner.de/?country=de
Website DNS: ns3.second-ns.de => 193.47.99.4 ( Gunzenhausen ) / Hetzner Online AG
MX::mail.hetzner.company => 213.133.106.242 ( Gunzenhausen ) / Hetzner Online AG
ns.second-ns.com => 213.239.204.242 ( Nuremberg ) / Hetzner Online AG
ns1.your-server.de => 213.133.106.251 ( Gunzenhausen ) / Hetzner Online AG
Server Software: Apache
Website IP: 78.47.166.55
IP Location Country/State/City: Germany / Sachsen / Falkenstein - see top providers in Deutschland
ISP Name / ISP URL: Hetzner Online AG / hetzner.de

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News / Press release

Hetzner to offer Colocation customers greater freedom of choice through DFA fibre offering - Hetzner South Africa's state-of-the-art Data Centre Park in Samrand now offers ECS-licensed customers an even greater choice of internet service providers (ISPs), thanks to the inclusion of DFA's Open Access fibre solution. DFA, which has spent the last eight years financing, building and managing the largest open access fibre network in South Africa, has recently become the latest provider to join Hetzner's carrier-neutral facility. This Data Centre offers a cost-effective colocation service ...
Hetzner Online Invests in Baltic Sea Cable to Finland - German web hosting company and data center operator Hetzner Online is investing in a 1,100 km long deep sea cable from Rostock to the capital of Finland, Helsinki. The fiber optic link is expected to be put into operation in the spring of 2016.
Preparations for cable system implementation have started with routing and marine surveys.
Hetzner Online has signed a contract with Finnish connectivity provider Cinia Group Ltd. for the acquisition of an undersea cable that will provide the first ...
Hetzner Online: New Dedicated Root Servers with Dell Branded Hardware - Hetzner Online is now offering two new Dell servers for even higher and more scaleable business hosting performance on a branded hardware level. These 13th Generation Dell PowerEdge™ R730 based models are equipped with Intel Xeon-E5-2600 v3 series Octa-Core processors. The 64 GB or 128 GB DDR4 ECC RAM modules ensure ample performance and can be extended optionally. You are free to set the hard drive assembly as you wish and up to eight drives can be integrated for an additional charge. With ...
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Hetzner Blog Blog added on 2014 Apr, with total 11355 articles. See recent blogs summary posts:
- Maintenance work web hosting server www57.your-server.de - Type Maintenance work Category Web hosting and managed servers Start December 13, 2018 10:00:00 PM CET End December 13, 2018 10:30:00 PM CET ...
- Maintenance work on switches in FSN1-DC8 und FSN1-DC10 (1. Update) - Update December 13, 2018 5:22:00 AM CET The maintenance work has been successfully completed. Thank you for your understanding. In some cases, there was a problem restoring the network ...
- Maintenance work web hosting database server sql144.your-server.de (1. Update) - Update December 13, 2018 2:31:00 AM CET Maintenance work has been completed successfully. Thank you for your understanding.

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ReviewsCustomer Ratings

The quick stats of Hetzner profile shows a note average of 4.3 out of 10, counting 16 opinions. (few listed on the top of the page)
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Some customers might say good things like: "i'm happy with Hetzner" or bad things and complaints like: "this company sucks", or "is horrible", "hetzner.de generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
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-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
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good price, good control panel, unhelpfull and ignorant support who waste your time and not tries to help. The idiot fool who is head of support should be kicked.
Osman (osman.ajkic@g...) / champstat.net
Time Hosted: over 3 years
Global rating
Features
Cost
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Hetzner is worst hosting company I work with ...
This company is something I can not describe...
Their support is something I never experience before.
Support is rude and totally unprofessional... when support tell you that you work with Ancient technology and to upgrade software ... even when you use PHP 5.2 with postgresql 8.4 and cakePHP 1.3...

To short story.. they break 3 websites from our clients with software update they did not announce ... and after that they did want to speak with us or give us any support.
They put us 4-5 time on phone to wait for 10 minutes....
Nobody answer on some of our questions we put in their https://konsoleh.your-server.de/ ...

Totally unprofessional tech support and management.

That is Hetzner :(
JustAnotherUser (subbsd@g...)
Time Hosted: 6 mo. to 1 year
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Features
Cost
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the price is good. everything else - the nightmare
after a lot of replacement to a bad hard drive from failed drive, we decided to take advantage of the privilege of extra money to buy a new drive, thinking that it will increase the reliability of the servers for production-ready site. After buyin and setup, we notice that SMART sensors for Raw_Read_Error_Rate and Seek_Error_Rate extreme increases (for example on 10h lifetime we got 219857248 and 839542 respectively. It is easy to calculate by how much the threshold is reached the recommended replacement from the disk manufacturer).

Below is the correspondence with the support, as we do not see anywhere before.

---
1) To Hetzner:

When we create the ticket, we choose options:

Replacement at cost (one-off charge of 49.00 €) of your defective hard disk
drive with a guaranteed nearly new drive (< 1000 hours of operation).
But smart from guaranteed nearly new drive show:

1 Raw_Read_Error_Rate 0x000f 100 100 006 Pre-fail Always
- 10488
7 [read more...]
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Hetzner is a spam supporting service.
I have been subjected to repeated spamming from one or more Hetzner's customers. While I have received replies from their abuse department and have been told that the spamming customer has been sent instructions to solve the problem, send Hetzner a response, and send me a response, the only thing I have received is yet more spam. I encourage people not to sign up with Hetzner since it seems like this company is a spam supporting business.
Peter (my.rubbish@m...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
VPS provisioning with Hetzner
I bought a VPS with these guys.

Setup was confusing

Support was unhelpful and sarcastic

Billing - well, I was receiving bills for "windows licencing" several months after closing the account

VERY poor!

AVOID
Jens Holm (Jens@f...) / copenhagenshibaridojo.com
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Hetzner works
Hetzner.. When one wants to do the most by oneself.

I have a few sites on a shared hosting, and Hetzner does not oversell their servers. Their controlpanel is a bit strange and limited, but it does the job. I would recommend Hetzner it just works
Carsten (mail@b...) / Bridgefarm.eu
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
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Good service at low price
I've run with hetzner now for over an year, i'll started with a webhotel, and then upgraded for a VPS. no problem.
Now i'm skipping the VPS, and go for a deticated server, and again the service is in top.
The support answers my mail with quiestions in about 15 minuts.

i can just say..
Hetzner.. No one i better..
R0001421077 (akasha@g...) / freehdd.com
Time Hosted: 2 to 3 years
Global rating
Features
Cost
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Seems that Hetzner is trying to scam us.
I want to say that seems that Hetzner is trying to scam us.

We are being charged for services now (April) that was canceled to 31/03. On their site says that have to cancel in advance of next invoice. But seems that have to cancel within 60 days in advance as they charged these.

I'd sent these items informations to Hetzner support since 02/04 and had no new invoice till now.

Today I received an email saying:

unfortunatelly we were unable to charge your credit card for the invoice R0001421077.
Please update the credit card details for your account. We will charge your credit card then again. (There is no need for you to contact us in that case)
Please note that we will have to suspend your account unless you update your credit card details in time.
You can change your credit card details using the Robot (https://robot.your-server.de/). Once you have logged in you can change the credit card details using the menu "Master data". Fill out the credit card form and click on [read more...]
Uwe Schmelzer (us@d...) / dv-schmelzer.de
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
1. Great Hoster for Typo3-Projects.
2. I'm using it for shared hosting, thus I can't speak about the quality of other services like managed servers.
3. I'm using the most expensive shared hosting package (19.90 EUR/Month). And cheaper accounts for two of my customers.
4. Admin-Panel is clear and functional. The options let you define your server configuration just as you like it.
5. Good backup/restore service.
Michael (michaeldom@b...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
I use many hosting companies including: 1and1, Godaddy.com and serverloft.eu, but these guys are real amateurs comparing to them.

Tried to set up server with Hetzner, but took me several hours to deal with their administration and stupid bureaucracy.

Not sure any more if these people are hosting servers or producing snails, but anyways if you are looking for reliable hosting, just find another company.

Amro Diab - great review. Too bad I haven't read before :).
Amro Diab (adiab@h...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
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had a minimal server for a few months with no issues
I then got a slightly more expensive server and the problems started.

One morning I found that the server was offline. I could not find an easy way of starting it. I logged a support call and they started it for me. I then released that it had been off for around 8 hours.

They could not offer an explanation and wanted to take the server offline again to run some tests requiring 8 hours. They could not do it during the night as it was a german public holiday, the day after was the weekend when they have only emergency support. They didn't want to provide me with a new server, and they couldn't offer me any alternatives. I allowed them to do the work immediately. After 10+ hours I contacted them and they said the memory test was taking too long and this was probably the cause of the issue. Memory was apparently replaced and I appeared to have a working server.

I week or so later in the evening the same problem [read more...]
Fabrice Cunuder (-no email-) / Root Server EQ4
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
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I as using different dedicated server in France, Luxembourg. Hetzner have the best technical support, every ticket send is answered in less than 20 min.

The rescue mode offer an virtual KVM, very usefull.
hans (hans@k...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Technical performance is outstanding, so is service and overall quality and up time.
Hosting now 3 dedicated servers at hetzner ( first 1 for 2+ years, now 2 additional servers DS5000. Using openSUSE LAMP.

The only deduction in Control panel ( customer login at Hetzner ) is due to the fact that the once registered credit card information can NOT be deleted by customers. That definitely is unique in the world and a most severe security issue needing to be fixed.

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