hetzner.com
Average 3.7 out of 10
Total reviews: 32
Recommended by: 10
Opposed: 22
Official responses: 0


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✔ Hetzner review

32 user reviews; 0 support responses; 0 testimonials; 29 products, 0 promotions, 6 social accounts; 253,783 hosted domains, Alexa #5694; 📆 listed 2008 (#6292)
hetzner.com
Hetzner
Industriestr. 25
Gunzenhausen , BY 91710
DE
☎ Phone +49 9831 505-0
📠 Fax +49 9831 505-3

Website language(s): en-US de-DE ru-RU
🏆 Alexa Rating 5,694▲ 2,209 👤 User Rating 🙌 Average 3.7 out of 10
👉 Total reviews: 32
👍 Recommended by: 10
👎 Opposed: 22
🤝 Official responses: 0

💰 Price Range € 1.92 - € 323.88⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 69/65🔗 Links 290,027
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (dpn.es@m...) / foxtare.com
⏳ Time Hosted: 1 to 3 months
Global rating
😁 After passing the identity tests to confirm that you are not an abuser, you get one of the best bargains in Europe with generous resource quotas per €, I must thank them for the opportunity to host my personal website comfortably because, I'm not in a strong financial position!

If you need more than one IPv4 it's going add a lot to the monthly cost, though. Not my case.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: under 1 month
Global rating
😠 They closed my account after I opened within 12 hours I didn't get a chance to find out my account Number or ID to put them here, because I put different name on my account and the name is my website, So they noticed some suspicious information in my account, so I will expect at any moment to stop my services for a specific reason, this is a very strict policy that you stop my site as soon as I wrote the name of my site upon registration, it is necessary That there is a stage if I do not respond, so you have the right to stop the service.

I have been seriously mistaken when I trusted them to leave my website without a backup copy and currently I do not have a copy and try to communicate with them, but there is no point where there is no one who holds them accountable for this.

They did not allow me to make a backup copy of my site despite that, that is, a stupid policy, that they are wrong with what they do with their judgment on us.

The Customer Data Analytics section is [read more...]
📅
-anonymous- (gychem.baert@h...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😠 Zeer slechte support ! Antwoorden niet op support tickets en zijn zeer onvriendelijke als je ze telefonisch contacteert ! Iemand die heletijd zit de zuchten en mij niet verder wil helpen heb ik ook niets aan ! Ze blokkeren je betaalde server zomaar en zijn dan niet eens bereid je verder te helpen!

Blijf hier weg ! Er zijn betere alternatieven !
MORE REVIEWS
Listed and verified since 2008
hetzner.com logo

📄 Editorial Review

🔧 Services: Web HostingDomain Registration ICANN registrar Own datacenter
⇔ Redirected domains: your-server.de hetzner.de hetzner.cloud hetzner.ag

Founded in 1997, Hetzner is a hosting provider powered by hardware and software products with strong reputation on the market. They are a green company working on renewable energies. Their website is available in German, English and Russian.

The company offers the following web hosting solutions:
  • Shared Hosting;
  • Dedicated Servers;
  • Cloud Hosting;
  • Managed Servers;
  • Colocation;
  • Domain Registration;
  • SSL Certificates;

With shared hosting packages, customers can find included standard features that are important when purchasing hosting services: backup, SSL encryption or DNS. Hetzner also implemented support for PHP scripts or databases (MySQL/PostgreSQL). The inconvenience that might appear is that some features usually included in an unlimited amount in server configurations at other hosting companies, are restricted here to limited amounts, except for the advanced shared hosting plan.

Cloud servers are powered by Load Balancers and run on Intel Xeon Gold or AMD EPYC 2nd GEN processors. These are scalable servers and can be upgraded up to 10 TB storage and data traffic can be expanded from the 20 TB automatically implemented in the server. The customers also enjoy free choice regarding network storage (NVMe SSD RAID or Ceph).

Customers have the freedom to choose between pre-configured dedicated servers or the customization of their personal server. These are powered by Intel and AMD processors, running on SATA, HDD or NVMe SSD drives.

💰 Price & Cost


Hetzner provides standard prices for the plans they offer. Customers can cancel their plan and receive a refund, but the company does not give much information about their money-back guarantee, but we know that servers are covered by 14 days money back. If you pay in advance, you can still cancel the server within the normal cancellation period, meaning you would then get a partial refund of the money you paid in advance. Details https://docs.hetzner.com/accounts-panel/accounts/payment-faq/

⌛ Reliability


There is no mention of an uptime guarantee. However, they guarantee an annual average of 99.9% network availability for the infrastructure of our computer center. Details at https://www.hetzner.com/rechtliches/agb

🏢 Data Center


The headquarters of the company are located in Gunzenhausen, Germany. They also own a data center located in Tuusula, Finland.

✍️ Customer Support


In order to get in touch with tech support, customers can contact them on phone, e-mail or customers can complete a form explaining the problem they are dealing with. They are also active on social media platforms, so customers can contact them on their Facebook, Twitter or Instagram pages as well.

For additional info, you can always go to their documentation page. For explanatory videos, you can check out their YouTube channel.

🔨 Control Panel


There is no specific mention of the control panel they use, therefore they use their own control panel. However, for dedicated machines they offer at extra cost ( € 32.00 /mo. ) cPanel / WHM and Plesk (Plesk 12/Onyx)

🎯 Conclusion

Hetzner is a green hosting company providing a variety of hosting solutions. They offer good prices (neither cheap, nor expensive) for their services, but their money-back guarantee is not accurately mentioned.

There is no uptime guarantee, but they work on robust hardware which makes sure of network availability and speed.

Overall, Hetzner is a good hosting choice for online business as it provides necessary equipment for your server management and affordable prices.

🌏 Server locations:

Gunzenhausen Tuusula
Datacenter locations for hetzner.com

📢 Special pages


hetzner.com screenshot
Website research for Hetzner on October 3, 2020 by WebHostingTop

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Plans📤 Hetzner Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Level 1 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Level 1 from hetzner.comDomain included 1
Email accounts 100
Sub-domains 50
FTP access 10

Compare plans at https://www.hetzner.de/gb/hosting/produktmatrix/webhosting-produktmatrix

Administer your webspace package or your managed server effortlessly via the web [...]
🔗 Plan URL : https://www.hetzner.com/webhosting/level-1?country=gb
1.92/mo. €9.98 Setup Fee VAT 20% inc10 GBunmetered 1 / unlimited
Storage Box BX10 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Storage Box BX10 from hetzner.comStorage Boxes provide you with safe and convenient online storage for your data. Score a Storage Box from one of Hetzner Online's German data centers!

With Hetzner Online Storage Boxes, you can access your data on the go wherever you have [...]
🔗 Plan URL : https://www.hetzner.com/storage/storage-box/bx10
3.48/mo. VAT 20% inc100 GB1 TB 0 / unlimited
Level 4 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : 5
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Level 4 from hetzner.comEmail accounts: 200
Sub-domains: 400
FTP access: 30
Add-on Domains: 5
Databases: 10

Compare plans at https://www.hetzner.de/gb/hosting/produktmatrix/webhosting-produktmatrix

Conclusively Easy.
Level 4 offers valuable features at a [...]
🔗 Plan URL : https://www.hetzner.com/webhosting/level-4?country=gb
4.94/mo. €4.94 Setup Fee VAT 20% inc50 GBunmetered 1 / 5
Storage Box BX20 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Storage Box BX20 from hetzner.com
🔗 Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx20
5.88/mo. VAT 20% inc500 GB2 TB 0 / unlimited
Storage Box BX30 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Storage Box BX30 from hetzner.com
🔗 Plan URL : https://www.hetzner.com/storage/storage-box/bx30
9.48/mo. VAT 20% inc1000 GB5 TB 0 / unlimited
Level 9 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : 10
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Level 9 from hetzner.comCompare plans at https://www.hetzner.de/gb/hosting/produktmatrix/webhosting-produktmatrix

10 Add-on domains (Registration fee-based)
Unlimited traffic per month
100 GB disk space for commercial or private content
300 [...]
🔗 Plan URL : https://www.hetzner.com/webhosting/level-9?country=gb
9.98/mo. €4.94 Setup Fee VAT 20% inc100 GBunmetered 1 / 10
Storage Box BX40 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Storage Box BX40 from hetzner.com
🔗 Plan URL : https://www.hetzner.com/storage/storage-box/bx40
11.88/mo. VAT 20% inc2000 GB10 TB 0 / unlimited
Level 19 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : 20
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Level 19 from hetzner.comEmail accounts: unlimited
Sub-domains: unlimited
FTP access: unlimited
Add-on Domains: 20
Databases: unlimited
Cron jobs included: unlimited

Compare plans at [...]
🔗 Plan URL : https://www.hetzner.com/webhosting/level-19?country=gb
20.07/mo. VAT 20% inc30 GBunmetered 1 / 20
Storage Box BX50 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Storage Box BX50 from hetzner.com
🔗 Plan URL : https://www.hetzner.com/storage/storage-box/bx50
26.28/mo. VAT 20% inc5000 GB15 TB 0 / unlimited
Storage Box BX60 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Storage Box BX60 from hetzner.com
🔗 Plan URL : https://www.hetzner.com/storage/storage-box/bx60
47.88/mo. VAT 20% inc10000 GB20 TB 0 / unlimited
🔧 Dedicated - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Root Server AX41 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔋 RAM : 64000 MB
💪 CPU : AMD Ryzen 5 3600 Hexa-Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Root Server AX41 from hetzner.comRAM 32 GB DDR4 RAM
Hard Drive 2 x 4 TB SATA 6 Gb/s 7200 rpm HDD (Software-RAID 1) Class Enterprise
Connection 1 Gbit/s-Port
Guaranteed Bandwidth 1 Gbit/s
Backup Space 100 GB

The EX41 dedicated root server houses a high-performance Intel® [...]
🔗 Plan URL : https://www.hetzner.com/dedicated-rootserver
40.80/mo. €46.8 Setup Fee VAT 20% inc4000 GBunmetered 64 GB / 1
Root Server EX42 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔋 RAM : 64000 MB
💪 CPU : Intel® Core™ i7-6700 Quad-Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Root Server EX42 from hetzner.comRAM: 64 GB DDR4
Drives: 2x 4 TB SATA Enterprise HDD
Intel® Core™ i7-6700 Quad-Core
CPU-B: 10032
Location: Germany
🔗 Plan URL : https://www.hetzner.com/dedicated-rootserver
46.80/mo. €46.8 Setup Fee VAT 20% inc8000 GBunmetered 64 GB / 1
Root Server AX51 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔋 RAM : 64000 MB
💪 CPU : AMD Ryzen 7 3700X Octa-Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Root Server AX51 from hetzner.comRAM: 64 GB DDR4 ECC
Drives: 2x 8 TB SATA Enterprise HDD
AMD Ryzen 7 3700X Octa-Core
CPU-B: 23875
🔗 Plan URL : https://www.hetzner.com/dedicated-rootserver
64.80/mo. €70.8 Setup Fee VAT 20% inc15625 GBunmetered 64 GB / 1
Root Server SX292 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk
🔋 RAM : 256000 MB
💪 CPU : Intel® Xeon® E5-1650 v3 Hexa-Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Root Server SX292 from hetzner.comRAM: 256 GB DDR4 ECC
Drives: 15x 10 TB SATA Enterprise HDD
Intel® Xeon® E5-1650 v3 Hexa-Core
CPU-B: 13531
🔗 Plan URL : https://www.hetzner.com/dedicated-rootserver
310.80/mo. €322.8 Setup Fee VAT 20% inc150000 GBunmetered 250 GB / 1
🔧 Colocation Keep mouse
over features!
💰Price 📶 Transfer 📆 Updated📌 Dedicated IPs
1/3 Rack, 14U - Nuremberg, Falkenstein features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, Plesk, Webmin
✍️ Support Options : Email, Help Desk
📌 Dedicated IPs : 0

screenshot of 1/3 Rack, 14U - Nuremberg, Falkenstein from hetzner.comFirst-class infrastructure for your server equipment.
At our state-of-the-art and energy-efficient Colocation Centers in the Nuremberg and Falkenstein/Germany locations, we provide you with trouble-free and cost-efficient housing for your [...]
🔗 Plan URL : https://www.hetzner.com/colocation/13-rack?country=gb
120.00/mo. €120 Setup Fee VAT 20% inc 2 TB 0
Rack Basic, 42U - Nuremberg, Falkenstein features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, Plesk, Webmin
✍️ Support Options : Email, Help Desk
📌 Dedicated IPs : 0

screenshot of Rack Basic, 42U - Nuremberg, Falkenstein from hetzner.com
🔗 Plan URL : https://www.hetzner.com/colocation/rack-basic?country=gb
200.67/mo. €200.67 Setup Fee VAT 20% inc 10 TB 0
Rack Advanced, 47U - Nuremberg, Falkenstein features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, Plesk, Webmin
✍️ Support Options : Email, Help Desk
📌 Dedicated IPs : 0

screenshot of Rack Advanced, 47U - Nuremberg, Falkenstein from hetzner.com
🔗 Plan URL : https://www.hetzner.com/colocation/rack-advanced?country=gb
301.51/mo. €301.51 Setup Fee VAT 20% inc 10 TB 0
🔧 Managed - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Managed vServer MC40 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔋 RAM : 8000 MB
💪 CPU : 2 vCores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Managed vServer MC40 from hetzner.comNumber of Accounts 5
Connection 1 Gbit/s-Port

Starting now you can get Hetzner Online's first ever vServer that also includes setup and server administration support!

The new Managed vServer MC40 is equipped with 2 vCores, 8 GB guaranteed [...]
🔗 Plan URL : https://www.hetzner.com/managed-server
34.80/mo. €34.8 Setup Fee VAT 20% inc200 GB SSD20 TB 8 GB / 1
Managed vServer MC50 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔋 RAM : 16000 MB
💪 CPU : 4 vCores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Managed vServer MC50 from hetzner.comThe new Managed vServer MC50 is mounted with an ample amount of guaranteed RAM and CPU resources as well as speedy SSDs so that you profit from high performance. Set-up and routine server administration support is included.

Our MC server series [...]
🔗 Plan URL : https://www.hetzner.com/managed-server
58.80/mo. €58.8 Setup Fee VAT 20% inc400 GB SSD20 TB 16 GB / 1
🔧 Cloud - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
CX11 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔋 RAM : 2000 MB
💪 CPU : 1 vCPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of CX11 from hetzner.comNo minimum contract period! Pay by the month, or if you only need your Hetzner Cloud server for a little bit, you can pay by the hour.

FEATURES

PERFORMANCE

Intel Skylake Xeon CPUs together with speedy NVMe SSDs mean you’ll profit from high [...]
🔗 Plan URL : https://www.hetzner.com/cloud
2.99/mo. VAT 20% inc20 GB20 TB 2 GB / 1
CCX11 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔋 RAM : 8000 MB
💪 CPU : 2 vCPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of CCX11 from hetzner.comDedicated vCPU Instances: Maximum performance with dedicated vCPUs. Ideal for CPU intensive applications like highly frequented web servers, video encoding, machine learning or research calculations.

No minimum contract period! Pay by the month, [...]
🔗 Plan URL : https://www.hetzner.com/cloud
23.88/mo. VAT 20% inc80 GB20 TB 8 GB / 1
CX51 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔋 RAM : 32000 MB
💪 CPU : 8 vCPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of CX51 from hetzner.com
🔗 Plan URL : https://www.hetzner.com/cloud
35.88/mo. VAT 20% inc240 GB20 TB 32 GB / 1
CCX51 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk
🔋 RAM : 128000 MB
💪 CPU : 32 vCPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of CCX51 from hetzner.com
🔗 Plan URL : https://www.hetzner.com/cloud
323.88/mo. VAT 20% inc600 GB20 TB 125 GB / 1
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk

screenshot of .com from hetzner.com.de 12.00 EUR / year
.net 12.00 EUR / year
.org 15.48 EUR / year
.biz 23.88 EUR / year
.eu 12.00 EUR / year
.info 22.68 EUR / year

The various top level domains ("domain suffixes") are administered by a multitude of different, mostly [...]
🔗 Plan URL : https://www.hetzner.com/domainregistration?country=gb
12.00/yr. VAT 20% inc
🔧 SSL Certificates Keep mouse
over features!
💰Price 📆 Updated🔐 Domains protected
Thawte SSL 123 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, Plesk, Webmin
✍️ Support Options : Email, Help Desk
🔐 Domains protected : 1

screenshot of Thawte SSL 123 from hetzner.comThawte SSL 123 Certificate 256 Bit - domain validated
With domain-validated certificates, the whois entry is certified by Thawte. The user can only see the domain name in the browser when clicking on the SSL lock of the certificate holder.

Over [...]
🔗 Plan URL : https://www.hetzner.com/sslzertifikate?country=gb
34.80/yr. VAT 20% inc 1
Thawte SSL Certificate 256 Bit features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, Plesk, Webmin
✍️ Support Options : Email, Help Desk
🔐 Domains protected : 1

screenshot of Thawte SSL Certificate 256 Bit from hetzner.comThawte SSL Certificate 256 Bit - address validated
With address-validated certificates, bank details, registration certificates and telephone numbers, amongst other things, are certified by Thawte. When clicking on the SSL lock of the certificate [...]
🔗 Plan URL : https://www.hetzner.com/sslzertifikate?country=gb
82.80/yr. VAT 20% inc 1
Thawte SSL 123 Wildcard features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, Plesk, Webmin
✍️ Support Options : Email, Help Desk
🔐 Domains protected : Unlimited

screenshot of Thawte SSL 123 Wildcard from hetzner.comThawte SSL 123 Wildcard Certificate - domain validated
The Thawte SSL 123 Wildcard Certificate secures all sub domains for a domain (*.domain.com for group names) and the domain itself (domain.com-sample). Furthermore, the license includes [...]
🔗 Plan URL : https://www.hetzner.com/sslzertifikate?country=gb
106.80/yr. VAT 20% inc all subdomains
Thawte SSL Web Server Certificate with EV features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, Plesk, Webmin
✍️ Support Options : Email, Help Desk
🔐 Domains protected : 1

screenshot of Thawte SSL Web Server Certificate with EV from hetzner.comThawte SSL Web Server Certificate with EV
With up to 256-bit encryption, this "Extended Validation" SSL Certificate is currently the highest performance authentication standard. The green address bar in most browsers assures users that the website [...]
🔗 Plan URL : https://www.hetzner.com/sslzertifikate?country=gb
202.80/yr. VAT 20% inc 1
Thawte Wildcard Certificate 256 Bit features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, Plesk, Webmin
✍️ Support Options : Email, Help Desk
🔐 Domains protected : Unlimited

screenshot of Thawte Wildcard Certificate 256 Bit from hetzner.comThawte Wildcard Certificate 256 Bit - address validated
With address-validated certificates, bank details, registration certificates and telephone numbers, amongst other things, are certified by Thawte. When clicking on the SSL lock of the [...]
🔗 Plan URL : https://www.hetzner.com/sslzertifikate?country=gb
262.80/yr. VAT 20% inc all subdomains

Contact information is managed by hetzner.com representatives info@h..., info@h..., christian.fitz@h..., katherine.snow@h... [login]
Claim this business

📊 Web stats

Targeting: (32) Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France
📂 Details for https://www.hetzner.com/_ray/pow
📥 Website DNS: ns.second-ns.com => 213.239.204.242 ( Gunzenhausen ) / Hetzner Online AG - hetzner.de
ns3.second-ns.de => 193.47.99.4 ( Frankfurt am Main ) / Hetzner Online GmbH - hetzner.de
ns1.your-server.de => 213.133.100.102 ( Gunzenhausen ) / Hetzner Online AG - hetzner.de
MX::mail.hetzner.company => 213.133.106.242 ( Gunzenhausen ) / Hetzner Online AG - hetzner.de
🔨 Server Software: HeRay
📌 Website IP: 213.133.116.44
📍 IP localization: Germany, Bayern, Gunzenhausen - see top providers in Deutschland, Bayern
🔗 ISP Name, URL: Eigene Netze - Hetzner Online AG, hetzner.de

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📋 Hetzner News / Press release

Hetzner Unveils Arm-Based Cloud Servers Based on Ampere Altra Processors - German hosting and cloud provider (hjne.ws) Hetzner (hetzner.com) (en.wikipedia.org) has released their first Hetzner Cloud servers using Arm technology based on Ampere Altra processors. The cloud plans would be ideal for servers that run several applications, web servers with high traffic and other demanding workloads, providing exceptional performance.
Hetzner's CAX cloud servers, based on Ampere Altra processors, would offer an alternative to AMD and Intel CPUs, providing customers with [...]
German Hosting Provider Hetzner Adds Second U.S. Location - In Hillsboro, Oregon, just outside of Portland, German hosting and cloud provider Hetzner (en.wikipedia.org) has established its second U.S. location for cloud products. Hillsboro is a prime location for future growth. Hillsboro, Oregon is an integral part of the 'Silicon Forest' region in the U.S. Pacific Northwest, which has a long history of technological innovation and is home to many well-known IT companies.
"The strategic location of Hillsboro is very exciting for us. We already have a [...]
Ampere Computing Files for IPO - CPU manufacturer Ampere (amperecomputing.com) Computing has submitted a draft registration statement for a planned initial public offering of common stock to the Securities and Exchange Commission on a confidential basis. The prospective offering's number of shares to be issued and price range have yet to be defined. Following the SEC review process, Ampere hopes to execute the public offering, subject to market and other circumstances.
Hetzner Online (hetzner.com) is one of the first European [...]
[search all hetzner.com news]

📣 Hetzner Social Networks

Hetzner Blog Blog added on April, 2014, with total 25149 articles (real language en). See recent blogs summary posts:
- Maintenance emergency power system in HEL1-DC3 - Start: 2024-03-11T06:00:00+00:00 We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.
- Maintenance at backbone connection between Frankfurt - Helsinki - Start: 2024-04-25T21:00:00+00:00 Estimated end: 2024-04-26T04:00:00+00:00 In the above-mentioned period, maintenance will be performed at the backbone connection between Frankfurt and ...
- UPS function tests in NBG1-DC6 - Start: 2024-03-06T06:00:00+00:00 We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.

📈 Domains trend


Hetzner Domain trend

Reviews👪 Hetzner Customer Ratings

The quick stats of Hetzner profile shows a note average of 3.7 out of 10, counting 32 opinions. (few listed on the top of the page)
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Filter by language: SHOW ALL(32)   EN(30)   NL(1)   FR(1)
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📅
-anonymous- (contact@e...)
⏳ Time Hosted: under 1 month
Global rating
😠 Nous existons depuis 2004 et cette société refuse de créer notre compte après réglement !! Nous sommes des Client douteux sans autre explication ! lol
je vous invite à travailler avec cloudexpert qui vous ouvrira un compte sans problème.

📅
-anonymous- (-hidden-) / twinds.org
⏳ Time Hosted: 1 to 3 months
Global rating
😠 My advice is do not to use Hetzner for domain hosting, and certainly not for a business, as the service is highly unreliable and you risk having to move to another provider. With Hetzner both our website and email (forwarding to another email provider) have frequent and intermittent failures - the basic requirements and reliability for domain hosting are simply not provided.

After 3 months and numerous contact with Hetzner/KonsoleH support in the hopes that there was some obscure DNS setting that was wrong (we hoped it was human error on our side) the issue has not been addressed or solved. I have to commend them on the SPEED of answers, very fast, friendly and polite - but the QUALITY of support is at best useless and at worst not even addressing the core support question - the conclusion offered repeatedly that settings good and service is working fine pretty much ignores the support request and evidence provided that service is NOT working fine for either web hosting or [read more...]
📅
-anonymous- (brichacek@g...)
⏳ Time Hosted: under 1 month
Global rating
😠 I have had an absolutely terrible experience with this company. I used their services for a short period of time, then decided to close my account. I was not informed of any outstanding balances before doing so. The next day I was sent an invoice for €7.54.

The invoice states that the payment is due by PayPal. I only signed up for this company because they advertise as accepting payment by PayPal. When I click the link to pay the invoice however, it does not let me do so as my account is closed.

The “support” team has been rude and absolutely unhelpful. They have informed me that I am unable to pay by PayPal because I closed my account. I have asked them to reinstate my account so that I can pay my invoice. They refuse to do this because my account has an outstanding balance.

One of their e-mails to me stated the following:
“As the account is disabled already, you have to make a bank transfer. There is no other option, and it's not our problem, you deleted your account, [read more...]
📅
-anonymous- (contact@h...) / private
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😠 This is the wors company i ever work with, after more then 6 mo i get notice my account will be canceled and servers two for bad reputation IP, the ips they provided for me.

We run a small shoutcast app on the server and nothink else, and the server is private so there was no abuse maded from the server at all.

THIS IS WORS HOSTING PROVIDER EVER
📅
-anonymous- (kontaktdrugi@g...) / thinker0.com
⏳ Time Hosted: 2 to 3 years
Global rating
😠 They are randomly disabling account even though I sent valid ID few times. When they disable it then i would sent SAME ID to support and after about 10-15 days I will get confirmation that account is no longer disabled. 10-15 DAYS, and I have over 3000 euros monthly expenses to them.
Then after few months they will disable my account again and same procedure. After this third time I will never use hetzner again!
📅
-anonymous- (kesimsmjn1@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 Awesome services, powerful servers for low price. After 6 months not a single problem, everything just works.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
😠 Price is king? That's what we thought for our first year as their client. BAD DECISION. They wiped out our servers for an outstanding bill of less 10 EUR. Their auto email reminders didn't reach us, yet they ruthlessly deleted our account and servers in the middle of a pandemic without even trying to reach us. They are as human as their servers. STAY AWAY.

📅
-anonymous- (-hidden-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Good service, good value. Using many years.
I have been using their servers for at least 5 years, I had dedicated servers and also cloud server/s.
I think it is decent value for the price. Regarding cloud VPS i am now using, i think it is rock solid. I am not aware about downtime in months. It is fast. Management is ok, with some things i would improve, but i think they have their own head and rather not listed what i say. Support is decent, but offcourse this is unmanaged service.
📅
-anonymous- (office@l...)
⏳ Time Hosted: under 1 month
Global rating
😠 Hello,

Yesterday I received the email from you and the invoice for 0.01Euro that I have to pay dor services that I'll never use.
As I do some investigation before a couple of years I register an account in Hetzner. I had plans to use your services. But luckily I never ordered a service from you. Then I forgot about my account until yesterday. I was very surprised after receiving an invoice that I had to pay 0.01EURO for a service that I have never used. Followed by a threatening email quote:

This is to inform you that our entire contractual relationship will be
canceled by us due to non-payment, today.

All open claims will be handed over to our collection agency.

The server(s) are no longer available by now, and all data will be deleted.

Let me remind you again invoice of a 0.01EURO for a service that I have never used.
What kind of relationship, collection agency or service..one more time I didn't use your services!

I tried yo solve that with your support but [read more...]
📅
-anonymous- (-hidden-)
⏳ Time Hosted: over 3 years
Global rating
😃 Great provider. Using there servers already for more then 3 years now.
Not like bad OVH, we had a bad disk on friday after 17.00 and they kept us on hold to monday 09.00 hours. We left them instantly.
With Hetzner for the same price, a better server. Some time later, a disk went bad and they changed in on our request around 03.00 hours in the night, in the weekend, no extra costs. That's service.
Cheap servers, good 24/7 hardware support and fast ticket answers.

So why only an 8?
1.) No Directadmin support while cPanel is getting too expensive
2.) No software support, not even if you want to pay for it.
Else... can't find an equal provider with same price/quality!
📅
-anonymous- (39euro.com@g...) / ljubisa.net
⏳ Time Hosted: under 1 month
Global rating
😠 I was late in payments for 5-6 days. Every other provider in many cases will lock your server BUT YOUR ACCOUNT WILL STAY ACCESSIBLE UNTIL PAYMENTS HAS BEEN MADE.

Hetzner GMBH DID DISABLE MY ACCOUNT making it unacceptable, asking me to pay for WIRE/BANK/SWIFT TRANSFER instead of PayPal of usual credit card payments.I've already paid by PayPal 20 euro and they're known of that.I wanted to pay with my credit card as usual BUT THEY'VE ASKED ME TO SEND a photocopy of my passport and my national ID. I do refuse it COZ THEY HAVE NOT RIGHT UNDER EU CONSUMER ACT TO ASK FOR ANY CLIENT's personal documents. I've been told then to pay through PayPal if I am not GOING TO SEND THEM PHOTOCOPY of MY PASSPORT AND NATIONAL ID CARD.

When I told to their technical support I was late in payments due to family and health relating problems that made my credit card and PayPal unavailable for a couple of days, HETZNER SUPPORT answered me "The only way to pay for the bill is wire/bank transfer".

I DO [read more...]
📅
-anonymous- (imperiatos@l...)
⏳ Time Hosted: 1 to 2 years
Global rating
😠 People, do not use their service! they made a mistake and (Hetzner themselves) ordered an expensive server which I did not ask for. 5 minutes after I received the email I asked them to remove it 1. because it is a mistake 2. because I couldn't see it in my admin panel.

They didn't remove it, yet... 1 month later they send me a huge invoice.

I contacted customer service multiple times and they wont help me, I have to pay the invoice for a product I never ordered or used.

They have no proof (I asked for it) that I ordered it. They have nothing, yet they want me to pay the invoice.

Hetzner is a bad company that tries to take your money, they scam you and offer ZERO customer service.

Even after contacting them more then 5 times, explaining them what happened they still refuse to help or compensate me in any way possible.

DO NOT trust this company, DO NOT use their services.
📅
-anonymous- (derekigeneric@g...) / drts.ca
⏳ Time Hosted: 1 to 3 months
Global rating
😠 Worst customer service experience ever. Not only was their services slow when compared to competition, they are rude, and unhelpful when dealing with customer service. Find another company.
📅
-anonymous- (nedi.yaqoob94@g...) / game server
⏳ Time Hosted: under 1 month
Global rating
😠 I've canceled the dedicated server from my end before 14 days. However, for whatever reason, it wasn't cancelled on their end. After contacting them several times, they ended up canceling the server, however, they are still wanting to charge me around $230 for it. Even after canceling the server!!! And the customer support has been very unprofessional. It's like they are using a bunch of uneducated teenagers to run their customer support.
📅
-anonymous- (-hidden-) / primevideouk.com
⏳ Time Hosted: 2 to 3 years
Global rating
😠 Servers are great for the price. Howver, today I received a single DMCA notice and Hetzner have said I have 24 hours to remove my site from their network.

My site has millions of pages and hundreds of thousands of visitors. It has been online for 2 years with zero issues. Hetzner gets one complaint, gets scared and threatens to cut off services.

This makes them unreliable and totally useless.

If you value your site, do not choose Hetzner because they cut you off even if you haven't broken the terms and conditions. Total nightmare to deal with.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Hetzner support is the worst in the industry
This company is the absolute pits of the hosting world. I setup a dedicated server with them and from the start is was a catalog of errors.

The credentials I had for the root login would refuse to work. This kept happening without me making any changes. The login wouldn't work. I would have to reboot the server, then the logins would work.

This last time this happened, Hetzner informed me they were no longer supporting software (they were charging me for a WHM and CPanel licence) and that I now had to access the server using SSH.

No information on how to do this or even what credentials to use. Just "sorry - we don't support". They supported charging my credit card though.....

Their servers are slow and use outdated hardware and software.

Do yourself a favor and avoid Hetzner like the plague. There are plenty of professional hosting companies out there so don't use monkeys like Hetzner.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😞 good price, good control panel, unhelpfull and ignorant support who waste your time and not tries to help. The idiot fool who is head of support should be kicked.
📅
Osman (osman.ajkic@g...) / champstat.net
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Hetzner is worst hosting company I work with ...
This company is something I can not describe...
Their support is something I never experience before.
Support is rude and totally unprofessional... when support tell you that you work with Ancient technology and to upgrade software ... even when you use PHP 5.2 with postgresql 8.4 and cakePHP 1.3...

To short story.. they break 3 websites from our clients with software update they did not announce ... and after that they did want to speak with us or give us any support.
They put us 4-5 time on phone to wait for 10 minutes....
Nobody answer on some of our questions we put in their https://konsoleh.your-server.de/ ...

Totally unprofessional tech support and management.

That is Hetzner :(
📅
JustAnotherUser (subbsd@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 the price is good. everything else - the nightmare
after a lot of replacement to a bad hard drive from failed drive, we decided to take advantage of the privilege of extra money to buy a new drive, thinking that it will increase the reliability of the servers for production-ready site. After buyin and setup, we notice that SMART sensors for Raw_Read_Error_Rate and Seek_Error_Rate extreme increases (for example on 10h lifetime we got 219857248 and 839542 respectively. It is easy to calculate by how much the threshold is reached the recommended replacement from the disk manufacturer).

Below is the correspondence with the support, as we do not see anywhere before.

---
1) To Hetzner:

When we create the ticket, we choose options:

Replacement at cost (one-off charge of 49.00 €) of your defective hard disk
drive with a guaranteed nearly new drive (< 1000 hours of operation).
But smart from guaranteed nearly new drive show:

1 Raw_Read_Error_Rate 0x000f 100 100 006 Pre-fail Always
- 10488
7 [read more...]
📅
-anonymous- (-no email-)
⏳ Time Hosted: under 1 month
Global rating
Features
😞 Hetzner is a spam supporting service.
I have been subjected to repeated spamming from one or more Hetzner's customers. While I have received replies from their abuse department and have been told that the spamming customer has been sent instructions to solve the problem, send Hetzner a response, and send me a response, the only thing I have received is yet more spam. I encourage people not to sign up with Hetzner since it seems like this company is a spam supporting business.
📅
Peter (my.rubbish@m...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 VPS provisioning with Hetzner
I bought a VPS with these guys.

Setup was confusing

Support was unhelpful and sarcastic

Billing - well, I was receiving bills for "windows licencing" several months after closing the account

VERY poor!

AVOID
📅
Jens Holm (Jens@f...) / copenhagenshibaridojo.com
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Hetzner works
Hetzner.. When one wants to do the most by oneself.

I have a few sites on a shared hosting, and Hetzner does not oversell their servers. Their controlpanel is a bit strange and limited, but it does the job. I would recommend Hetzner it just works
📅
Carsten (mail@b...) / bridgefarm.eu
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Good service at low price
I've run with hetzner now for over an year, i'll started with a webhotel, and then upgraded for a VPS. no problem.
Now i'm skipping the VPS, and go for a deticated server, and again the service is in top.
The support answers my mail with quiestions in about 15 minuts.

i can just say..
Hetzner.. No one i better..
📅
R0001421077 (akasha@g...) / freehdd.com
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😉 Seems that Hetzner is trying to scam us.
I want to say that seems that Hetzner is trying to scam us.

We are being charged for services now (April) that was canceled to 31/03. On their site says that have to cancel in advance of next invoice. But seems that have to cancel within 60 days in advance as they charged these.

I'd sent these items informations to Hetzner support since 02/04 and had no new invoice till now.

Today I received an email saying:

unfortunatelly we were unable to charge your credit card for the invoice R0001421077.
Please update the credit card details for your account. We will charge your credit card then again. (There is no need for you to contact us in that case)
Please note that we will have to suspend your account unless you update your credit card details in time.
You can change your credit card details using the Robot (https://robot.your-server.de/). Once you have logged in you can change the credit card details using the menu "Master data". Fill out the credit card form and click on [read more...]
📅
Uwe Schmelzer (us@d...) / dv-schmelzer.de
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 1. Great Hoster for Typo3-Projects.
2. I'm using it for shared hosting, thus I can't speak about the quality of other services like managed servers.
3. I'm using the most expensive shared hosting package (19.90 EUR/Month). And cheaper accounts for two of my customers.
4. Admin-Panel is clear and functional. The options let you define your server configuration just as you like it.
5. Good backup/restore service.
📅
Michael (michaeldom@b...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I use many hosting companies including: 1and1, Godaddy.com and serverloft.eu, but these guys are real amateurs comparing to them.

Tried to set up server with Hetzner, but took me several hours to deal with their administration and stupid bureaucracy.

Not sure any more if these people are hosting servers or producing snails, but anyways if you are looking for reliable hosting, just find another company.

Amro Diab - great review. Too bad I haven't read before :).
📅
Amro Diab (adiab@h...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 had a minimal server for a few months with no issues
I then got a slightly more expensive server and the problems started.

One morning I found that the server was offline. I could not find an easy way of starting it. I logged a support call and they started it for me. I then released that it had been off for around 8 hours.

They could not offer an explanation and wanted to take the server offline again to run some tests requiring 8 hours. They could not do it during the night as it was a german public holiday, the day after was the weekend when they have only emergency support. They didn't want to provide me with a new server, and they couldn't offer me any alternatives. I allowed them to do the work immediately. After 10+ hours I contacted them and they said the memory test was taking too long and this was probably the cause of the issue. Memory was apparently replaced and I appeared to have a working server.

I week or so later in the evening the same problem again.
📅
Fabrice Cunuder (-no email-) / root server eq4
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😁 I as using different dedicated server in France, Luxembourg. Hetzner have the best technical support, every ticket send is answered in less than 20 min.

The rescue mode offer an virtual KVM, very usefull.
📅
hans (hans@k...)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Technical performance is outstanding, so is service and overall quality and up time.
Hosting now 3 dedicated servers at hetzner ( first 1 for 2+ years, now 2 additional servers DS5000. Using openSUSE LAMP.

The only deduction in Control panel ( customer login at Hetzner ) is due to the fact that the once registered credit card information can NOT be deleted by customers. That definitely is unique in the world and a most severe security issue needing to be fixed.

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