Chilly Domains Review 2024. Is chilly.domains good web hosting in Austria?
21 user reviews; 0 support responses; 0 testimonials; 6 products, 0 promotions, 1 social account, Alexa #9972071; 📆 listed 2006 (#3395)
Kirchengasse 13/1A
Wien , VIENNA 1070 AT
☎ Phone +43.1319584312
☎ Phone +43.1319584324
📧 domainadmin@h...Website language(s): en-US de-DE
👪 Most Recent Customer Reviews
📅
-anonymous- (-no email-)
😁 Chilly.domains wurde vor einigen Jahren übernommen und erbringt seitdem einwandfreie Leistungen. Die bisherigen Bewertungen stammen von der Vorgängerfirma.
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kari (-no email-)
😠 Don't use this company
As others, the service used to be just about OK although tardy. It is now non-existent, have lost access to sites, one site completely down, also email problems. As the company hasn't gone bust it is tricky to get access to my domains to transfer them. VERY dodgy.
As others, the service used to be just about OK although tardy. It is now non-existent, have lost access to sites, one site completely down, also email problems. As the company hasn't gone bust it is tricky to get access to my domains to transfer them. VERY dodgy.
📅
-anonymous- (-no email-)
😠 Appalling support. Submitted numerous support requests through web portal. No reply. No support.
Are they really bankrupt?
Are they really bankrupt?
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📄 Overview
(*) 🔧 Services: Web HostingDomain Registration ICANN registrar⇔ Redirected from chillydomains.at
🔃 This company is a reseller of Domain Technik
📜 About Chilly Domains
Chillydomains has a legacy dating back to 1998, initially established by Hanival Internet Services GmbH in Vienna, Austria. The company faced significant challenges in the late 2010s, leading to bankruptcy in December 2012. However, its assets and customer relationships were acquired by Ledl.net GmbH in January 2013. Operating under the brand Domaintechnik, Ledl.net has leveraged its resources and technical expertise to stabilize and improve the services that Chillydomains offers.Services Offered
Chillydomains, through Ledl.net, provides a variety of web hosting and domain registration services tailored to meet the needs of individuals and businesses:
Web Hosting:
Various hosting plans suitable for small to medium-sized businesses, offering a solid foundation for online presence.
Domain Registration:
Services for registering new domain names and managing existing ones, ensuring easy access and ownership.
Email Hosting:
Professional email hosting services using your domain, which is essential for businesses wanting to enhance their brand's credibility.
Customer Support:
A commitment to high-quality customer service, including immediate reactivation of blocked domains, websites, and email services post-acquisition.
Technical Maintenance:
Continuous maintenance and upgrades of server systems to enhance performance and security.
Key Features
Chillydomains emphasizes several important features that appeal to potential customers:
Experienced Management:
With over 20 years in the industry, the management team is well-versed in web hosting and customer service.
Excellent Customer Support:
Focus on providing responsive support, with a commitment to resolving issues promptly and effectively. A dedicated emergency portal (Chillyforum.at) is also available for urgent concerns.
Unique Technologies:
Utilization of state-of-the-art technologies to ensure innovative and powerful hosting solutions, along with continuous service improvements.
High Security Standards:
The data center employs extensive physical and electronic surveillance, fire detection, and extinguishing systems, as well as redundant hardware, ensuring high availability and reliability.
Transparent Pricing:
No hidden costs are associated with their services, and pricing is structured to be customer-friendly without aggressive upselling tactics.
Performance
Chillydomains leverages the technical stability of Ledl.net GmbH, which is recognized as one of the leading web hosting providers in Austria. Their data center infrastructure features:
Redundant Systems:
All hardware is designed for redundancy, ensuring that if one component fails, another takes over seamlessly.
High Availability:
The combination of redundant power supplies and real-time monitoring systems helps maintain consistent server availability and fast loading times for websites and email services.
Customer Support
Customer support is a critical pillar for Chillydomains:
Responsive and Friendly:
Their support team is known for providing excellent advice and assistance, focusing on creating a positive customer experience.
Proactive Measures:
Following the acquisition, Ledl.net implemented immediate measures to stabilize services and support customers effectively, including reactivating blocked domains and websites.
Continuous Improvement:
Ledl.net encourages feedback from customers to improve their services continually, demonstrating a commitment to responsiveness and customer satisfaction.
Conclusion
Chillydomains, under the management of Ledl.net GmbH, offers a compelling option for small to medium-sized businesses seeking reliable web hosting and domain registration services. The brand’s longstanding presence in the market, combined with the technical expertise of Ledl.net, provides customers with confidence in their service offerings.
With a focus on 100% customer satisfaction, transparent pricing, and robust security measures, Chillydomains positions itself as a customer-centric hosting provider. The transition following the acquisition has been managed effectively, with immediate steps taken to ensure that existing customers receive uninterrupted service.
While the company continues to enhance its offerings, the emphasis on reliability and customer support makes Chillydomains a viable choice for those looking for a trustworthy partner in establishing and maintaining their online presence.
🌏 Server locations:
📢 Special pages
Website research for Chilly Domains on October 8, 2024 by WebHostingTop
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📤 Chilly Domains Website Products
| 🔧 Shared - 💻 Linux/Windows | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Web Hosting Pure BRONZE | features 🔌 Hosted domains : 1 | $1.12/mo. | 10 GB | unmetered | / 1 | |
| Web Hosting Pure SILVER | features 🔌 Hosted domains : 5 | $3.39/mo. | 30 GB | unmetered | / 5 | |
| BRONZE | features 🔌 Hosted domains : 1 | $4.53/mo. | 10 GB | unmetered | / 1 | |
| SILVER | features 🔌 Hosted domains : 3 | $6.80/mo. | 15 GB | unmetered | / 3 | |
| Web Hosting Pure GOLD | features 🔌 Hosted domains : 10 | $6.80/mo. | 50 GB | unmetered | / 10 | |
| GOLD | features 🔌 Hosted domains : 5 | $9.07/mo. | 30 GB | unmetered | / 5 |
Contact information is managed by chilly.domains representatives support@d..., verkauf@c..., domainadmin@h..., webmaster@c..., admin@c..., support@c..., sales@c..., contact@c..., info@c..., bl@l... [login]
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📊 Web stats
| ⚑ Targeting: | Austria, Germany, United Kingdom, United States |
| 📂 Details for https://chilly.domains/en/ | |
|---|---|
| 📥 Website DNS: | ns2.chilly.domains => 213.145.228.140 ( Strasswalchen ) / Ledl.net GmbH - domaintechnik.at ns4.chilly.domains => 83.151.27.254 ( Koeln ) / Hosting.de GmbH - twooit.de ns1.chilly.domains => 213.145.228.70 ( Strasswalchen ) / Ledl.net GmbH - domaintechnik.at ns3.chilly.domains => 213.145.232.70 ( Strasswalchen ) / Ledl.net GmbH - domaintechnik.at MX::mail.ledl.net => 213.145.225.225 ( Strasswalchen ) / Ledl.net GmbH - domaintechnik.at |
| 🔨 Server Software: | Apache |
| 📌 Website IP: | 94.16.115.231 |
| 📍 IP localization: | Germany, Bayern, Nuremberg - see top providers in Deutschland, Bayern |
| 🔗 ISP Name, URL: | ANEXIA Internetdienstleistungs GmbH, anexia.at |
✅ Customer testimonials
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📋 Chilly Domains News / Press release
There are no news written in en language
📣 Chilly Domains Social Networks
No official account on Twitter yet
https://www.facebook.com/ChillyDomains/ (inactive) Recent posts:
- Register these new gTLDs (special offer): Only EUR 1,-: .accountant, .bid, .cricket, .date, .download, .faith, .loan, .party, .racing, .review, .science, .trade, .webcam, and .win Only EUR 3,- for .click, .link and .top domain names! Register a new .ski ...
- New ngTLD available: Register your .family Domain Name now at: http://chilly.domains/en/family-domain.html
- New Domain Names now available at chilly.domains: .moe, .osaka, .cologne, .koeln, .nrw and .men! http://chilly.domains/en/
No official account on Linkedin yet
No official Blog yet
Reviews👪 Chilly Domains Customer Ratings
The quick stats of Chilly Domains profile shows a note average of 1.7 out of 10, counting 21 opinions. (few listed on the top of the page)
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| (1 = 4.76%) | |
|---|---|
| (1 = 4.76%) | |
| (19 = 90.48%) |
Filter by language: SHOW ALL(21) EN(20) DE(1)
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📅
freddy (-no email-)
😠 chillydoms move
I got caught with this lot, changed my domain instant by using nominet cost £12 but it was instant all you need is a new host then as soon as set up you can upload yoyur website should be up and running in a day or 2
I got caught with this lot, changed my domain instant by using nominet cost £12 but it was instant all you need is a new host then as soon as set up you can upload yoyur website should be up and running in a day or 2
📅
Peter Langhammer (pl@r...)
😠 bankruptcy finally
Hanival Internet Services GmbH 1070 Wien, Kirchengasse 13/1A Eröffnungsdatum: 20.12.2012 Anmeldefrist: 07.02.2013 Prüfungstagsatzung: 21.02.2013 Insolvenzverwalter: Dr. Christof Stapf Rechtsanwalt, 1010 Wien
bankruptcy finally
Hanival Internet Services GmbH 1070 Wien, Kirchengasse 13/1A Eröffnungsdatum: 20.12.2012 Anmeldefrist: 07.02.2013 Prüfungstagsatzung: 21.02.2013 Insolvenzverwalter: Dr. Christof Stapf Rechtsanwalt, 1010 Wien
bankruptcy finally
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Mart6719 (martinambler@h...) / amblersuk.com
😠 chillydomains no service
no emails have come through in over 4 weeks. Have they gone bust? Does anybody know what customers can do? I am using backup email contact but all correspondence given out ove years has email from chillydomains
no emails have come through in over 4 weeks. Have they gone bust? Does anybody know what customers can do? I am using backup email contact but all correspondence given out ove years has email from chillydomains
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lmc (dave_l@a...) / fmc-technology.at
😠 Worst hoster I know
Website down since 4 weeks, no reply from service, no reply by calling the service line,
What more do I need to say?
Website down since 4 weeks, no reply from service, no reply by calling the service line,
What more do I need to say?
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peter langhammer (-no email-) / rufmacher.com
😠 hands off, don't deal with them, terrible
worked ok until summer 2012, then the troubles occured.
since 1st of october more than ten e-mails to the support-team were not answerd, no telephone-support reached.
since ten days their mailservers are down, can't accept mails on our accounts.
after terminating the contract they don't deliver the necessary tranfer-auth-code to us since 2 weeks.
hands off, don't deal with them. terrible!!!
they will go bankruptcy.
worked ok until summer 2012, then the troubles occured.
since 1st of october more than ten e-mails to the support-team were not answerd, no telephone-support reached.
since ten days their mailservers are down, can't accept mails on our accounts.
after terminating the contract they don't deliver the necessary tranfer-auth-code to us since 2 weeks.
hands off, don't deal with them. terrible!!!
they will go bankruptcy.
📅
Bhavesh (careers@f...) / funitytechnologies.com
😠 Crappy Service at its best.
My website remains down more than its remains up. I must have sent atleast 30 emails to the support. They just do not revert. I am not even to transfer the domain. We are so stuck. Our clients say, that how can you offer services when your website is not even working.
No contact number, nothing.
Thumbs up for the crappiest service.
My website remains down more than its remains up. I must have sent atleast 30 emails to the support. They just do not revert. I am not even to transfer the domain. We are so stuck. Our clients say, that how can you offer services when your website is not even working.
No contact number, nothing.
Thumbs up for the crappiest service.
📅
david | david.reiner@g...
😠 Hands off of chillydomains
I had no problems in the last years but since a few months everything seems to go crazy. Servers are down, mailservers won't work and my newest domain got hosted on the same outdated server as my other ones. I can not even install the newest Wordpress version there.
No reactions from the customer "service". No reactions from the CEO of the company (not even from his secretary or anyone else).
I patiently tried to reach them now for two months and decided to cancel my plans. Now I am afraid the domain transfer will not work as well.
I had no problems in the last years but since a few months everything seems to go crazy. Servers are down, mailservers won't work and my newest domain got hosted on the same outdated server as my other ones. I can not even install the newest Wordpress version there.
No reactions from the customer "service". No reactions from the CEO of the company (not even from his secretary or anyone else).
I patiently tried to reach them now for two months and decided to cancel my plans. Now I am afraid the domain transfer will not work as well.
📅
-anonymous- (-no email-)
😠 repeated complet breakdown over tendays and once over 25 days within a couple of months. No web-site and all e-mails lost!
Double debit entry in the lasrt year, but after hardship I got the money back. Last four weeks I sent e mails of complaints and finaly 3 e-mails of dismissal without response but they must give me the codes of the domain for to change the provider at least within 5 days. So I´m waiting. And never more chillydomains:
iT´S REALLY CHILLY!!!
Double debit entry in the lasrt year, but after hardship I got the money back. Last four weeks I sent e mails of complaints and finaly 3 e-mails of dismissal without response but they must give me the codes of the domain for to change the provider at least within 5 days. So I´m waiting. And never more chillydomains:
iT´S REALLY CHILLY!!!
📅
Suevancoppenhagen (s.vancoppenhagan@o...) / suevancoppenhagen.com
😠 Extremely unhappy!
My site has been down for over a month now as it has been locked despite being fully paid up until October next year. I have tried contacting Chillydomain offices and customer service in Austria, India, USA and UK without any answer by phone or email.
Basically, as I am unable to even transfer my domain, Chillydomains is essentially guilty of theft and as such have approached my solicitors. They should be closed down as soon as possible in order to protect unsuspecting new and potential customers.
My site has been down for over a month now as it has been locked despite being fully paid up until October next year. I have tried contacting Chillydomain offices and customer service in Austria, India, USA and UK without any answer by phone or email.
Basically, as I am unable to even transfer my domain, Chillydomains is essentially guilty of theft and as such have approached my solicitors. They should be closed down as soon as possible in order to protect unsuspecting new and potential customers.
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Harry (kater_harry@h...) / khm1.at
😠 chillydomains are total bad
no support - daly crash - email server and apache server crashed and no telefon or email support answer
no support - daly crash - email server and apache server crashed and no telefon or email support answer
📅
Dominik Danter (-no email-)
😠 I advise everyone to stay away from this provider.
The DNS has not been working for over 4 days now, it took the customer service over 4 days to respond to my mail.
I asked about the DNS Problem, the customer service reported that their team was working on the HTTP problem.
Kind regards
Dominik
The DNS has not been working for over 4 days now, it took the customer service over 4 days to respond to my mail.
I asked about the DNS Problem, the customer service reported that their team was working on the HTTP problem.
Kind regards
Dominik
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teltrsh (teltrish221@b...) / artpainter.co.uk
😠 Chillydomains Constant Crashing
This provider has constantly crashed on me, making it unable to publish or view web pages, as request does not find URL.
They never reply to emails, requesting answers, or when their system server will be up and running again.
This is costing me a lot of costumers
This provider has constantly crashed on me, making it unable to publish or view web pages, as request does not find URL.
They never reply to emails, requesting answers, or when their system server will be up and running again.
This is costing me a lot of costumers
📅
N Subramani (nsubramani@y...) / smebizplans.com
😠 worst and unfriendly,Keep away.
Wants to realise money too early before renewal,No contact in india, too fast to terminate after realising money,never understands customer communications,does not honour affiliate payments.
Wants to realise money too early before renewal,No contact in india, too fast to terminate after realising money,never understands customer communications,does not honour affiliate payments.
📅
Sha (sharon.mcinally@b...)
😠 DONT EVEN THINK ABOUT IT
These guys must be THE worst hosting company ever. They have no idea what they are doing. I have been unable to publish my site for the past six months because plesk says the ftp is wrong, they cant fix it! They did manage to publish content once, but its not my content and now I cant change it. They ignore emails, demand money, have no UK number I can call and are the most rude and unprofessional people I have ever spoken to. Just dont do it! I lost all of my website last year after there servers went down, and they dont even back up! also, they say you can back up and four easy steps to get a site, yet backup is disabled in the control panel and erm...I still dont have a working site! nightmare! I went with www.echointernet.net instead and could not be happier, real qualified people at the end of the line or email who actually care about keeping your business/website online. Will never look back, you only pay for what you get!
These guys must be THE worst hosting company ever. They have no idea what they are doing. I have been unable to publish my site for the past six months because plesk says the ftp is wrong, they cant fix it! They did manage to publish content once, but its not my content and now I cant change it. They ignore emails, demand money, have no UK number I can call and are the most rude and unprofessional people I have ever spoken to. Just dont do it! I lost all of my website last year after there servers went down, and they dont even back up! also, they say you can back up and four easy steps to get a site, yet backup is disabled in the control panel and erm...I still dont have a working site! nightmare! I went with www.echointernet.net instead and could not be happier, real qualified people at the end of the line or email who actually care about keeping your business/website online. Will never look back, you only pay for what you get!
📅
carl (-no email-)
😠 These guys have by far the worst service I have ever witnessed. Shockingly poor standard of service, no communication, unhelpful, poor uptime, bad or no support, bad attitudes, just totally......well wrong!
Be warned and please consider other hosting companies, these guys made my life hell.
Be warned and please consider other hosting companies, these guys made my life hell.
📅
alpay (alpay_s@h...)
😠 worst customer service on the planet! probably the laziest people in the market that you can possibly come across, ignoring e mails, not being helpful at all, impossible to find some one take care of your problem. no reply during weekend ( advertised 24/7 back up) this company is a joke!!!
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Craig Brodie (craigbrodie1960@h...) / brodietravelexperience.co.uk
😠 This is the worst company I have ever had the misfortune to come into contact with. In the last three days i have e-mailed the customer service department. My website has ceased publishing for reasons out of my control. These lazy bastards have refused to offer any assistance, indeed they have never replied to my concerns. Not once.
You then invoke the grievance procedure and write 4 times to Dietmar Haacker and guess what no reply whatsoever. Soi if you have money to waste or a business to destroy I can give no more higher recommendation than to ask chilldomains customer service department to do this for you.
I have begged pleaded cajoled requested abused got utterly frustrated and at no time have the vermin in this company ever attempted to resolve what is probably a tiny problem. They are the scum of the earth and if you do nothing so are you
You then invoke the grievance procedure and write 4 times to Dietmar Haacker and guess what no reply whatsoever. Soi if you have money to waste or a business to destroy I can give no more higher recommendation than to ask chilldomains customer service department to do this for you.
I have begged pleaded cajoled requested abused got utterly frustrated and at no time have the vermin in this company ever attempted to resolve what is probably a tiny problem. They are the scum of the earth and if you do nothing so are you
📅
K Gibson (info@s...)
😉 ChillyDomains is the web hosting equivalent of Asda in that it epitomises the phrases: "you get what you pay for," and; "stack 'em high and sell 'em cheap!"
Their Plesk 8.6.0 control panel isn't actually that bad and is quite user-friendly once you get used to it, though it does appear to alter its features with the phases of the moon.
One major gripe is the fact that the image uploading facility can be more than a little precarious. A good deal of my time over the last couple of years has been wasted in repeated attempts to upload even small and well optimised images. Oddly, I have recently discovered that it can sometimes help to change the name of an image if the control panel is having a hard time uploading it. However, once a file is placed in the FTP space, it does seem stable enough in there.
The uptime is pretty good too - I can think of very few occasions when things have gone drastically amiss.
Alright, here comes the down side...
Sure, their hosting doesn't cost [read more...]
Their Plesk 8.6.0 control panel isn't actually that bad and is quite user-friendly once you get used to it, though it does appear to alter its features with the phases of the moon.
One major gripe is the fact that the image uploading facility can be more than a little precarious. A good deal of my time over the last couple of years has been wasted in repeated attempts to upload even small and well optimised images. Oddly, I have recently discovered that it can sometimes help to change the name of an image if the control panel is having a hard time uploading it. However, once a file is placed in the FTP space, it does seem stable enough in there.
The uptime is pretty good too - I can think of very few occasions when things have gone drastically amiss.
Alright, here comes the down side...
Sure, their hosting doesn't cost [read more...]
ChillyDomains -vs- 
ChillyDomains -vs- 
ChillyDomains -vs- 
ChillyDomains -vs-