Volusion Prime, $ (on request) on Website Builder
Prime has been updated on (added ), Aggregate Rating (2 out of 10 from 43 reviews)

2028 E Ben White Blvd, Suite 240 #1835
Austin , TX 78741 US
☎ Phone 800-646-3517
📧 sales@v...| 🆓 free domains : | 0 |
|---|---|
| 📌 Dedicated IPs : | 0 |
| 💳 Payment Methods : | Credit / Debit / Prepaid Cards |
| 🔨 Control Panel : | [In-house] |
| 🔧 Category : | Website BuilderE-Commerce |
| ✍️ Support Options : | EmailPhone / Toll-FreeLive ChatAvailable 24/7 |
| 🌏 Server Locations : | United States |
| ⚑ Targeting : | US |
| 💰 Money-back guarantee : | 0 days |
| 🚀 Uptime : | 99.9 % |

See also initial Prime plan location on their website!
*📜 Plan description
Prime is the custom-priced storefront tier, with the monthly charge calculated from the merchant's gross merchandise volume rather than a fixed public amount. It removes the annual GMV ceiling, allows unlimited products, and supports unlimited staff accounts. Prime merchants receive VIP response handling by email, chat, and call-in phone support, together with a dedicated Client Success Manager who can assist with website optimization, digital advertising strategy, growth planning, and adoption of new platform capabilities. The tier also adds premier access to new releases and lower rates on additional Volusion services. US merchants using Volusion Payments can qualify for lower processing rates than merchants on standard tiers, and the platform combines payment security with risk-analysis resources. Prime is intended for high-volume stores that need API access, batch processing, loyalty features, phone orders, CRM workflows, advanced reporting, and closer operational guidance without product, user, or GMV caps. Pricing must be obtained from sales and can change with the merchant's GMV profile.
Every storefront tier combines managed ecommerce software with web hosting and an in-house administration area. The store builder supports responsive, mobile-first themes, customizable layouts, image galleries, videos, testimonials, homepage slideshows, product and category pages, storefront search, logo and favicon uploads, and direct HTML and CSS editing. Commerce tools cover inventory status, reorder levels, warehouses, purchase orders, product variants, related products, subscriptions, shipping rules, returns, customer accounts, coupons, discounts, ratings, reviews, reporting, CRM functions, abandoned-cart follow-up, newsletters, social management, cross-channel selling, ROI tracking, metadata control, editable robots.txt, and automatic sitemap indexing. A native checkout, continuous PCI compliance, an automatically installed SSL certificate, a custom domain connection, and unlimited bandwidth are included. Volusion Payments Powered by Stripe is available to US merchants and adds secure onboarding, unified reporting, fraud and dispute tools, wallet payments, buy-now-pay-later methods, Stripe Link, and a centralized dashboard. PayPal Checkout and other gateways can also be connected; use of a non-preferred gateway can trigger a maintenance fee that varies by tier. Hosting runs on Google Cloud Platform, the contractual server location is the United States, and network availability is covered by a 99.9% monthly service-level warranty. The service is billed by credit or debit card, paid services renew at the beginning of each subscription term, sales tax can be added where legally required, and ordinary cancellation does not create a prorated refund. A 14-day trial is available without a credit card, and technical help is available around the clock through chat and email.
Every storefront tier combines managed ecommerce software with web hosting and an in-house administration area. The store builder supports responsive, mobile-first themes, customizable layouts, image galleries, videos, testimonials, homepage slideshows, product and category pages, storefront search, logo and favicon uploads, and direct HTML and CSS editing. Commerce tools cover inventory status, reorder levels, warehouses, purchase orders, product variants, related products, subscriptions, shipping rules, returns, customer accounts, coupons, discounts, ratings, reviews, reporting, CRM functions, abandoned-cart follow-up, newsletters, social management, cross-channel selling, ROI tracking, metadata control, editable robots.txt, and automatic sitemap indexing. A native checkout, continuous PCI compliance, an automatically installed SSL certificate, a custom domain connection, and unlimited bandwidth are included. Volusion Payments Powered by Stripe is available to US merchants and adds secure onboarding, unified reporting, fraud and dispute tools, wallet payments, buy-now-pay-later methods, Stripe Link, and a centralized dashboard. PayPal Checkout and other gateways can also be connected; use of a non-preferred gateway can trigger a maintenance fee that varies by tier. Hosting runs on Google Cloud Platform, the contractual server location is the United States, and network availability is covered by a 99.9% monthly service-level warranty. The service is billed by credit or debit card, paid services renew at the beginning of each subscription term, sales tax can be added where legally required, and ordinary cancellation does not create a prorated refund. A 14-day trial is available without a credit card, and technical help is available around the clock through chat and email.
📄 Editorial Review
Volusion is an established American ecommerce platform founded in 1999 by Kevin Sproles, who began the business as a teenager in Simi Valley, California. Ecommerce software became the company’s main direction under the Volusion name in 2002, followed by expansion into Austin, Texas, where its headquarters were later established.Over its long operating history, Volusion has supported more than 250,000 entrepreneurs, handled over 225 million orders, and facilitated more than $40 billion in merchant sales. Major milestones include the introduction of an enterprise ecommerce platform in 2013, a $55 million funding round in 2015, the sale of the enterprise division in 2016, and a large infrastructure migration completed in 2018.
The company disclosed a cardholder data security incident in 2020 and later completed a court-supervised financial restructuring. Volusion emerged from Chapter 11 protection on January 19, 2021, after restructuring its matured debt, while merchant stores and ecommerce operations continued without interruption.
Volusion is not a conventional provider of shared hosting, VPS plans, reseller accounts, or dedicated servers. It operates as a fully managed Software-as-a-Service ecommerce platform in which web hosting, store-management software, security, and checkout functionality are combined into one subscription.
Customers do not need to install shopping-cart software, configure a web server, maintain an operating system, or purchase a separate hosting account. Every subscription includes managed hosting, unlimited bandwidth, a connected custom domain, an SSL certificate, PCI-compliant payment infrastructure, responsive storefront themes, ecommerce administration tools, and access to customer support.
The service is primarily intended for small and medium-sized merchants that want to manage products, inventory, orders, customers, payments, and marketing from one integrated platform. It is especially practical for businesses that prefer a hosted environment over the technical responsibilities associated with self-managed ecommerce software.
The proprietary Site Designer provides a visual storefront editor built around reusable content blocks. Merchants can add product displays, image galleries, testimonials, blogs, promotional sections, and other page elements without writing code. HTML and CSS access remains available for users who need deeper customization.
Responsive themes adapt storefronts to desktop computers, tablets, and smartphones. Server-side rendering and automatic image optimization support faster page loading, while preview tools allow design changes to be checked before publication.
Store-management functions cover product catalogs, categories, variants, inventory tracking, stock alerts, multiple warehouses, purchase orders, recurring products, gift cards, customer accounts, returns, shipping rules, and order processing. Marketing and sales tools include coupons, discounts, customer reviews, newsletters, abandoned-cart reports, campaign tracking, CRM functions, SEO settings, editable metadata, sitemap controls, and business reporting.
The checkout system is optimized for mobile devices and supports guest purchases, saved customer information, discount codes, address validation, reward features, and multiple payment methods. Depending on the selected payment processor and merchant location, stores can accept credit cards, debit cards, digital wallets, Buy Now Pay Later services, electronic checks, wire payments, cash, and money orders.
US merchants can use Volusion’s integrated payment-processing service, while external payment gateways can also be connected. International shoppers can view product prices in their preferred currency through the built-in currency display tool, although Volusion subscriptions are billed in US dollars.
The platform and its primary administration, documentation, and support resources operate in English. Volusion also provides optional professional services for web design, SEO, paid advertising, shopping feeds, social media, email marketing, text-message marketing, and content creation.
Qualifying nonprofit organizations in the United States can apply for a discounted Business subscription, subject to eligibility and availability.
The company website and administration environment have a modern, responsive design suitable for both desktop and mobile devices. Navigation focuses on store creation, selling tools, payments, themes, growth services, security, and support rather than technical server-management categories.
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