BigCommerce Ecommerce Enterprise, $ (on request) on Website Builder

Enterprise is the custom tier for established businesses and larger brands, with pricing and commercial terms tailored to scale, complexity and sales volume. The plan is positioned as the best fit for businesses above 1000000 in online revenue and is structured around custom online sales allowances, custom inventory location limits and custom multi-storefront requirements. It keeps 0 percent added payment fees and adds enterprise-grade service layers such as 24x7 priority support with express routing, customer success management, API support, migration assistance, unlimited API calls and price lists for more advanced B2B and account-based pricing use cases. Enterprise also supports headless and API-driven deployments, larger omnichannel programs and more complex operational requirements, while staying on the same managed SaaS foundation. Pricing is available on request rather than as a public fixed rate, and the plan is designed for merchants that want tailored commercial terms, higher-touch support and a broader feature envelope than the Essentials plans.

BigCommerce Essentials runs as a fully hosted SaaS commerce environment with cloud hosting, security, compliance management, updates and maintenance handled as part of the service. Stores benefit from unlimited products, file storage and bandwidth, unlimited staff accounts, a hosted online storefront, mobile responsive themes, a mobile app, single-page checkout, Apple Pay, Google Pay and Amazon Pay, more than 70 built-in promotion options, multi-currency selling in over 100 currencies, real-time shipping quotes, professional reporting, a built-in blog, product ratings and reviews, free sitewide HTTPS with a dedicated SSL certificate, and zero added transaction fees when using supported payment providers. The platform is built for global selling with marketplace integrations for Amazon, eBay and Walmart, social selling on Facebook and Instagram, point-of-sale connectivity, fast-loading pages, built-in image optimization, global content delivery, DDoS protection, PCI compliance and platform-level maintenance. Support is available 24x7 through live chat, email, ticketing and phone, with US-based phone coverage, quick wait times and strong first-contact resolution. Annual billing is discounted by 25%, and the infrastructure uses Google Cloud with regional data footprints in the United States, Europe and Australia for resilience.