Aug, 2001 : Trinagy and Broadwing Team to Manage SLAs


📅 - Trinagy, Inc. (trinagy.com), a leading provider of performance management software, and Broadwing IT Consulting(broadwing.com/products/it/), a division of next generation communications leader Broadwing Inc., today announced that Broadwing has become a reseller of Trinagy's complete Insight Plus product line to provide managed services to their clients.

Under the agreement, Broadwing will use Trinagy's performance managementsoftware to monitor major clients' global networks and ensure their abilityto meet Service Level Agreements. Insight Plus will allow Broadwing togather performance statistics from its global network and bring all of theperformance data to a central repository in its network operations center.In particular, Broadwing IT can specify the exact MIB elements to becollected, ensuring customers are not spending money on collecting,processing and storing unneeded data.
Broadwing IT consulting combines managed services that include hosting,remote management, security and storage services over its 18,500-milenationwide network. Broadwing will be one of the first companies in theindustry to deliver an end-to-end, fully optical network, providingcustomers with bandwidth that is scalable, instantly available andincrementally billable.
"Using best of breed products, such as Trend from Trinagy, has enabled us towork smarter and faster," said Brian Quinn, Broadwing's director of managedservices. "The magnitude of data that is available from our customers'systems can be overwhelming. However, with Trend, we can easily see, with afew clicks, where our top ten issues are. We can review historical andreal-time information on the systems and we can also forecast the trends togive us a holistic view of our systems. This readily available informationis useful for not only engineers and architects, but also for executivemanagement."
Trinagy's Insight Plus solution suite automates the collection and analysisof performance data and couples it with its industry-leading predictivetools to warn users of impending network problems. The Insight Plus familyis packaged for individual customer requirements, and includes Insight forVoIP, Insight for Dial Access, Insight for Applications, Insight for QoS,Insight for Networks and Insight for Broadband. Each solution consists ofservice-specific packaged and customizable reports, data collectionsoftware, and Trend, the network repository and database engine behind eachmember of the Insight Plus family.
Trend's network data repository is a powerful, open, relational databasethat provides the links for integration into other OSS/BSS systems such asnetwork inventory, event correlation, billing, and provisioning systems.

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