Sep 25, 2001 : Cisco Announces XML Community Site
📅 - Recognizing that customized XML-based applications are a major driving force behind the wide spread adoption of IP telephony, Cisco Systems, Inc (cisco.com) yesterday announced it has launched an online IP telephony services community that connects Cisco customers directly with independent XML developers to create a wide array of productivity-enhancing business applications.
The Web site, located at hotdispatch.com/cisco-ip-telephony, is an online community that encourages end-user customers to work directly with application developers to create custom or packaged applications for Cisco'sIP telephony solutions. The XML applications allow customers to customizenew information services for individual business needs. With an opendevelopment approach, Cisco is able to rapidly add new information servicesthat can be used in conjunction with real-time audio communications. Thesite is operated by HotDispatch, a leading provider of infrastructure topower online technical communities. The Cisco site provides XML developerswith the ability to collaborate with their peers to produce applications forgeneral business or vertical markets such as healthcare, education,hospitality and retail.
"It's the applications, not the technology, that will drive the wide spreadadoption of IP telephony," said Brian Strachman, senior analyst, voice anddata communications, Cahners In-Stat Group. "I believe this is the time fornew, compelling telephony applications to emerge and the IP telephony marketto really take off as a result. What Cisco is doing to generate marketmomentum with its XML community development program is a very positive stepthat will help generate growth for the industry."
Cisco will be hosting its second "IP Telephony Phone Services Bake-Off" atthe InfoMart in downtown Dallas, Texas Nov. 14-16 to create additionalmomentum around the development of innovative XML applications for itscustomers. As many as 80 exhibitors are expected to attend this event andshow off a wide variety of applications that can be deployed across theCisco Architecture for Voice, Video and Integrated Data networks and onCisco's 7960 and 7940 IP phones. The applications fall into categories thatinclude messaging, call handling, directory, security, collaboration, stockquotes, travel advisory, authorization codes, billing account codes,timecards, advertising, form ordering and auto faxing applications.
The drivers for IP telephony adoption are centred around three major valuepropositions - increased business productivity, reduced administrativecosts and enhanced customer care. In a hospital or clinic environment, forexample, the scheduling of expensive medical equipment is a constant issue.Outpatients scheduled for tests often miss their appointments for a varietyof reasons creating scheduling conflicts. Using the Cisco IP phone, anapplication can be run that announces to the nurse's station when there areopenings on the schedule due to last-minute cancellations providing acost-effective way to keep the medical equipment in use and better meetingpatient needs. XML apps on IP phones can also be used for such commonlyrequested information as doctor and patient schedules, patient checkin andcheckout times, room ready messages and requests for wheel chairtransportation.
In a law office, employees can benefit from XML applications that providecomprehensive, searchable client and account code lists that can be accessedon IP phones when workers make outgoing calls. In schools, the ability for ateacher to take attendance using the IP phone and be able to search on aparticular student's attendance in other classes that day is also a valuableproductivity tool. Using an XML application, teachers can schedule meetingswith other teachers and book meeting rooms without having to leave theclassroom to find other teachers or available meeting rooms.
Placed inside airline's flyer lounges, Cisco IP phones can provide travelerswith an easy way to access flight information, reservations and weatherforecasts. From the phone, travelers could also purchase items from theairport flower or gift shops, or quickly locate nearby hotels and arrangefor transportation if a flight is delayed or cancelled. Hotels that placethe phones in lobbies and rooms, can provide their guests with conventionschedules, access to room and concierge services, and enable guests to makereservations for dining and entertainment without actually placing a call.
"We recognize that the next customized applications for converged networkswill be created by our customers," said David Tucker, director of marketingfor Cisco's enterprise voice and video unit. "We are able to betterfacilitate this process by linking our customers directly with developerswho can bring their business application ideas to life. The Hot Dispatch Website will serve as the intersection where our IP telephony customers andindependent XML developers transact business and create a wide variety ofinnovative telephony applications that will pay significant dividends forour customers."
The Web site, located at hotdispatch.com/cisco-ip-telephony, is an online community that encourages end-user customers to work directly with application developers to create custom or packaged applications for Cisco'sIP telephony solutions. The XML applications allow customers to customizenew information services for individual business needs. With an opendevelopment approach, Cisco is able to rapidly add new information servicesthat can be used in conjunction with real-time audio communications. Thesite is operated by HotDispatch, a leading provider of infrastructure topower online technical communities. The Cisco site provides XML developerswith the ability to collaborate with their peers to produce applications forgeneral business or vertical markets such as healthcare, education,hospitality and retail.
"It's the applications, not the technology, that will drive the wide spreadadoption of IP telephony," said Brian Strachman, senior analyst, voice anddata communications, Cahners In-Stat Group. "I believe this is the time fornew, compelling telephony applications to emerge and the IP telephony marketto really take off as a result. What Cisco is doing to generate marketmomentum with its XML community development program is a very positive stepthat will help generate growth for the industry."
Cisco will be hosting its second "IP Telephony Phone Services Bake-Off" atthe InfoMart in downtown Dallas, Texas Nov. 14-16 to create additionalmomentum around the development of innovative XML applications for itscustomers. As many as 80 exhibitors are expected to attend this event andshow off a wide variety of applications that can be deployed across theCisco Architecture for Voice, Video and Integrated Data networks and onCisco's 7960 and 7940 IP phones. The applications fall into categories thatinclude messaging, call handling, directory, security, collaboration, stockquotes, travel advisory, authorization codes, billing account codes,timecards, advertising, form ordering and auto faxing applications.
The drivers for IP telephony adoption are centred around three major valuepropositions - increased business productivity, reduced administrativecosts and enhanced customer care. In a hospital or clinic environment, forexample, the scheduling of expensive medical equipment is a constant issue.Outpatients scheduled for tests often miss their appointments for a varietyof reasons creating scheduling conflicts. Using the Cisco IP phone, anapplication can be run that announces to the nurse's station when there areopenings on the schedule due to last-minute cancellations providing acost-effective way to keep the medical equipment in use and better meetingpatient needs. XML apps on IP phones can also be used for such commonlyrequested information as doctor and patient schedules, patient checkin andcheckout times, room ready messages and requests for wheel chairtransportation.
In a law office, employees can benefit from XML applications that providecomprehensive, searchable client and account code lists that can be accessedon IP phones when workers make outgoing calls. In schools, the ability for ateacher to take attendance using the IP phone and be able to search on aparticular student's attendance in other classes that day is also a valuableproductivity tool. Using an XML application, teachers can schedule meetingswith other teachers and book meeting rooms without having to leave theclassroom to find other teachers or available meeting rooms.
Placed inside airline's flyer lounges, Cisco IP phones can provide travelerswith an easy way to access flight information, reservations and weatherforecasts. From the phone, travelers could also purchase items from theairport flower or gift shops, or quickly locate nearby hotels and arrangefor transportation if a flight is delayed or cancelled. Hotels that placethe phones in lobbies and rooms, can provide their guests with conventionschedules, access to room and concierge services, and enable guests to makereservations for dining and entertainment without actually placing a call.
"We recognize that the next customized applications for converged networkswill be created by our customers," said David Tucker, director of marketingfor Cisco's enterprise voice and video unit. "We are able to betterfacilitate this process by linking our customers directly with developerswho can bring their business application ideas to life. The Hot Dispatch Website will serve as the intersection where our IP telephony customers andindependent XML developers transact business and create a wide variety ofinnovative telephony applications that will pay significant dividends forour customers."
Reads: 1998 | Category: General | Source: TheWHIR : Web Host Industry Reviews
URL source: http://www.thewhir.com/marketwatch/cisco925.cfm
Want to add a website news or press release ? Just do it, it's free! Use add web hosting news!
📅 - 
📅 -