Oct, 2001 : Qwest Announces SLAs for Off-Net Performance
📅 - Qwest Communications International Inc. (qwest.com 👉 Total Reviews: 1
🙌 Average Rating: 1 / 10
👍 Good Reviews: 0
👎 Bad Reviews: 1
👈 Official Responses: 0 -> lumen.com) hasannounced that it offers two new service-level agreement guarantees to itsdedicated Internet access and virtual private network customers: Theindustry's first-ever service-level guarantee for traffic that extendsbeyond the Qwest network, and the new standard for traditional on-networkservice performance.
"No other service provider is offering customers such an aggressive range ofperformance and reliability guarantees," said Shaun Gilmore, executive vicepresident of global products and solutions for Qwest. "Our industry-leadingglobal broadband network puts Qwest in the unique position to back up itspromises with guarantees, and enhances customers' ability to take advantageof latency-intolerant applications such as videoconferencing and voice overIP."
In what the company calls an industry first, Qwest is the sole networkservice provider to guarantee a 95-millisecond maximum average round-triplatency between its network and the networks of the industry's Top 5 NSPs(based on a percentage of all network traffic, industry-wide). Internettraffic often crosses multiple carriers' networks on its way from the senderto the recipient, and Qwest is the first to offer an "off-net" SLA.
In another initiative, Qwest now provides all its DIA and VPN customers withan enhanced 99.5 percent packet delivery and a maximum average latency of 50milliseconds. Qwest also will continue to provide 100-percent networkuptime.
Qwest says its packet-delivery assurance is the highest available in theindustry while the company's new latency guarantee is 10 percent faster thanits nearest competitor, and sets the standard for next-generation Internetprotocol networks.
"Qwest has moved this past year to become an aggressive force in theindustry and setting the pace by which others are forced to keep up. Withthe introduction of these two new SLAs, Qwest ratchets the bar up yet againto push the services-delivery envelope," said Counse Broders, seniorInternet services analyst, Current Analysis.
To help customers monitor the performance of the global Qwest OC-192c IPnetwork, Qwest has updated its IP network-reporting Web site,stat.qwest.net, that provides near real-time performance metrics onpacket-delivery percentages and latencies in the United States, Europe andAsia.
The foundation for Qwest's communications service offerings is its113,000-mile broadband network, which circumnavigates the globe and providesa platform for a wide spectrum of services, which include Qwest'scomprehensive selection of Web-enabled applications and managed solutions,such as Web hosting, storage, content distribution, applications and virtualprivate network services.
🙌 Average Rating: 1 / 10
👍 Good Reviews: 0
👎 Bad Reviews: 1
👈 Official Responses: 0 -> lumen.com) hasannounced that it offers two new service-level agreement guarantees to itsdedicated Internet access and virtual private network customers: Theindustry's first-ever service-level guarantee for traffic that extendsbeyond the Qwest network, and the new standard for traditional on-networkservice performance.
"No other service provider is offering customers such an aggressive range ofperformance and reliability guarantees," said Shaun Gilmore, executive vicepresident of global products and solutions for Qwest. "Our industry-leadingglobal broadband network puts Qwest in the unique position to back up itspromises with guarantees, and enhances customers' ability to take advantageof latency-intolerant applications such as videoconferencing and voice overIP."
In what the company calls an industry first, Qwest is the sole networkservice provider to guarantee a 95-millisecond maximum average round-triplatency between its network and the networks of the industry's Top 5 NSPs(based on a percentage of all network traffic, industry-wide). Internettraffic often crosses multiple carriers' networks on its way from the senderto the recipient, and Qwest is the first to offer an "off-net" SLA.
In another initiative, Qwest now provides all its DIA and VPN customers withan enhanced 99.5 percent packet delivery and a maximum average latency of 50milliseconds. Qwest also will continue to provide 100-percent networkuptime.
Qwest says its packet-delivery assurance is the highest available in theindustry while the company's new latency guarantee is 10 percent faster thanits nearest competitor, and sets the standard for next-generation Internetprotocol networks.
"Qwest has moved this past year to become an aggressive force in theindustry and setting the pace by which others are forced to keep up. Withthe introduction of these two new SLAs, Qwest ratchets the bar up yet againto push the services-delivery envelope," said Counse Broders, seniorInternet services analyst, Current Analysis.
To help customers monitor the performance of the global Qwest OC-192c IPnetwork, Qwest has updated its IP network-reporting Web site,stat.qwest.net, that provides near real-time performance metrics onpacket-delivery percentages and latencies in the United States, Europe andAsia.
The foundation for Qwest's communications service offerings is its113,000-mile broadband network, which circumnavigates the globe and providesa platform for a wide spectrum of services, which include Qwest'scomprehensive selection of Web-enabled applications and managed solutions,such as Web hosting, storage, content distribution, applications and virtualprivate network services.
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Company: qwest [qwest.com -> lumen.com]
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