Nov, 2001 : Intel Online Introduces Automation Technology
📅 - Intel Online Services, Inc. (intelonlineservices.com)announced a new automated service technology that extends the company'smanaged services capabilities and adds remote management and otherproductivity improvements. The technology, known as Intel Open ControlTechnology, gives customers and system integrators shared management andflexible control of e-business solutions, whether they are located in anIntel Online Services data center, a customer data center or otherthird-party facility.
The new patent-pending technology has been in development for the lastseveral years at Intel. It includes a controller that allows hardware,operating system, applications, storage and network infrastructure to bemanaged as a single unit, called a "customer pod." Intel Online Servicesmanages the operations of that pod and works with the customer to automateroutine and administrative tasks, such as repairing, troubleshooting andserver provisioning. By utilizing the controller through a secure managementWeb portal, customers can view the status of their services and manageautomated operational tasks.
"Enterprise customers have varying levels of information technologyexperience and want to outsource a range of e-business integration,operations and management capabilities without losing control of theirbusiness," said Dalibor Vrsalovic, president of Intel Online Services. "Ourautomation technology alleviates those fears by putting control back intothe hands of the customer without compromising reliability or performance."
Intel Open Control Technology is currently being piloted with severalcustomers. The technology is a key ingredient in a new family of AppChoiceManaged Services available in the first half of 2002. About Intel OnlineServices Intel Online Services, Inc., a wholly owned subsidiary of IntelCorporation, provides managed Web services for the global enterprise.
The new patent-pending technology has been in development for the lastseveral years at Intel. It includes a controller that allows hardware,operating system, applications, storage and network infrastructure to bemanaged as a single unit, called a "customer pod." Intel Online Servicesmanages the operations of that pod and works with the customer to automateroutine and administrative tasks, such as repairing, troubleshooting andserver provisioning. By utilizing the controller through a secure managementWeb portal, customers can view the status of their services and manageautomated operational tasks.
"Enterprise customers have varying levels of information technologyexperience and want to outsource a range of e-business integration,operations and management capabilities without losing control of theirbusiness," said Dalibor Vrsalovic, president of Intel Online Services. "Ourautomation technology alleviates those fears by putting control back intothe hands of the customer without compromising reliability or performance."
Intel Open Control Technology is currently being piloted with severalcustomers. The technology is a key ingredient in a new family of AppChoiceManaged Services available in the first half of 2002. About Intel OnlineServices Intel Online Services, Inc., a wholly owned subsidiary of IntelCorporation, provides managed Web services for the global enterprise.
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