Feb, 2002 : ManagedOps to Support Microsoft CRM Solution
📅 - ManagedOps (managedops.com), a provider of applicationoutsourcing services, plans to offer its Managed Operations service forMicrosoft Customer Relationship Management (CRM).
"Microsoft Customer Relationship Management presents a tremendousopportunity for customers and partners," said Dan Taylor, ManagedOps CEO."Small and medium-sized customers want a Microsoft-centric CRM system builtwith integration to other Microsoft products, such as Microsoft Great PlainsDynamics, Solomon, and eEnterprise."
The Bedford, N.H.-based ManagedOps plans to offer its Managed Operationsapplication outsourcing service for Microsoft CRM when the product isavailable in 4Q, 2002. ManagedOps already provides this service forMicrosoft Great Plains Dynamics and eEnterprise. The Managed Operationsservice includes managing the software components, infrastructure, security,staffing and support to keep applications running smoothly.
"The nature of customer relationship management systems is that you haveemployees dealing with customers through a variety of interactions and in anumber of locations. Employees need reliable access to their CRM systemanytime and anywhere," said Taylor. "By outsourcing their CRM applications,customers don't have to worry about the security of the application, 24x7staffing or system availability."
"Microsoft Customer Relationship Management presents a tremendousopportunity for customers and partners," said Dan Taylor, ManagedOps CEO."Small and medium-sized customers want a Microsoft-centric CRM system builtwith integration to other Microsoft products, such as Microsoft Great PlainsDynamics, Solomon, and eEnterprise."
The Bedford, N.H.-based ManagedOps plans to offer its Managed Operationsapplication outsourcing service for Microsoft CRM when the product isavailable in 4Q, 2002. ManagedOps already provides this service forMicrosoft Great Plains Dynamics and eEnterprise. The Managed Operationsservice includes managing the software components, infrastructure, security,staffing and support to keep applications running smoothly.
"The nature of customer relationship management systems is that you haveemployees dealing with customers through a variety of interactions and in anumber of locations. Employees need reliable access to their CRM systemanytime and anywhere," said Taylor. "By outsourcing their CRM applications,customers don't have to worry about the security of the application, 24x7staffing or system availability."
Reads: 1348 | Category: General | Source: TheWHIR : Web Host Industry Reviews
URL source: http://www.thewhir.com/marketwatch/crm022602.cfm
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