New Edge Networks Migrates Newly Acquired AtHome Customers

📅 March 6, 2002 - New Edge Networks, a national enhanced data and broadband communications service provider, today announced it has successfully relocated the national network and customers from AtWork, the commercial access division of the newly acquired AtHome Corp..

Few customers of AtWork, the bankrupt Internet access provider, noticed the migration. People with complex routing to the Internet experienced a temporary halt in services when AtHome shut down its network March, 1, 2002 before new circuits were installed. Over a thousand AtWork business customers in 21 states were affected.
?We tried to make this migration as customer-friendly as possible despite the troubled times in telecom. We had just 10 business days to complete our work and minimize service disruption to customers whose business livelihood depends on continuous access to the Internet,? said Dan Moffat, president and CEO of New Edge Networks (newedgenetworks.com).
?It took a lot of hard work, skilled people and an equally strong commitment from our network partners at AT&T to pull this off in such a short timeline. To all who helped us get through this, I say thank you,? said Moffat.
On Feb. 15 New Edge Networks announced that it paid $1.5 million in the bankruptcy sale to acquire all affected AtWork commercial customers, related premises equipment, and network routers that are installed in 33 Internet hub locations in major cities around the country. AtHome furnished New Edge with equipment and a working network serving tier 1 cities, with a potential to net $18 million in new annual revenue.