Raksmart Review 2025. Is raksmart.com good web hosting in United States?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
RAKsmart is a U.S.-based hosting and infrastructure provider operating for well over a decade under the parent company PEG TECH Inc., with a stated "13+ years" of Internet and cloud service experience. They present themselves as a Silicon Valley host headquartered in San Jose, California, with a strong focus on performance, global reach and network engineering rather than basic shared hosting.

Their catalogue leans heavily toward infrastructure services. Core lines include VPS, public cloud, cloud servers, bare-metal and dedicated servers, GPU instances, DDoS protection, multi-region deployments and network-optimized offerings such as China-optimized VIP networks and multi-IP solutions. These products are aimed at customers who need flexible, high-performance environments and the ability to choose locations in regions like Silicon Valley, Los Angeles, Hong Kong, Japan, Singapore, South Korea, Frankfurt and others.

Over time, they have expanded into domain registration, shared hosting and reseller programs. These web-hosting products appear more recent and are primarily positioned as convenient add-ons for website building rather than the main focus of the brand. Shared hosting is presented as a newer service line, launched with promotional campaigns to attract sites that do not yet need full cloud or dedicated infrastructure.

Dedicated servers are available globally with a wide choice of hardware configurations (E3, E5, Gold and Platinum CPUs, SSD/NVMe options, high bandwidth, unlimited traffic plans and optional DDoS protection). The VPS and cloud servers follow a similar pattern: multiple regions, clearly listed configurations and pricing, plus options for network optimization. The overall positioning is clear—RAKsmart targets customers who want globally distributed, high-spec servers with special network requirements, while still offering domains and shared hosting so that all stages of a project can be hosted under one provider.

They also have certifications, including the Secure Hosting Alliance (SHA) Trust Seal as of 2025, signalling adherence to stricter operational and security standards. This fits with their emphasis on reliability and security for infrastructure-heavy use cases.

💰 Price & Cost

Pricing is relatively transparent, especially for VPS and dedicated servers. VPS offerings display both hourly and monthly rates, with entry-level configurations starting around a few dollars per month (for example, 1 core / 1 GB RAM / 25 GB China-optimized SSD in the sub-$4/month range). Dedicated servers start at roughly $59/month for an E3-1230 with 16 GB RAM, 1 TB HDD and 100 Mbps traffic, then scale up with more powerful CPUs, SSD or NVMe storage and higher bandwidth.

Promotions are frequent and can be aggressive, with discounts of 50% or more on certain packages, and some campaigns explicitly advertise "same-price renewal," which is important for cost predictability. Domain registrations are offered at competitive prices as well, with some extensions starting around $3.90 and promotional domain deals advertised from $1 in bundles. Shared hosting was introduced with promotions such as "70% off" and "free for new users," underlining a strong push to attract new website owners.

🏢 Data Center

RAKsmart emphasizes global presence and bandwidth rather than detailed descriptions of individual datacenter facilities. They refer to a 10 Tbps backbone and more than 1 Tbps of DDoS mitigation capacity, portraying strong connectivity and a network engineered for high traffic and attack resistance.

Infrastructure locations include multiple regions in North America, Europe and Asia, such as Silicon Valley, Los Angeles, Japan, Singapore, South Korea and Frankfurt. This spread allows customers to deploy workloads closer to their target users or build multi-region architectures for redundancy and latency optimization.

They feature a numeric SLA 99.9% and emphasis is on global bandwidth, DDoS capacity and geographic choice.

✍️ Customer Support

RAKsmart provides 24/7 customer support in both English and Chinese, a key advantage for international users and Chinese-speaking customers. Contact options include a telephone number for sales and technical support, as well as separate email addresses for sales and support teams.

They maintain a knowledge base with documentation and guides, and also support reseller and affiliate partners. For resellers, multi-tier support and dedicated account management at higher levels are mentioned, which can be valuable for agencies or operators managing a large number of downstream clients.

🎯 Conclusion

RAKsmart is best suited to customers who prioritize global infrastructure, strong network capabilities and flexible server options. The combination of VPS, cloud servers, dedicated and bare-metal servers in multiple regions, plus DDoS protection, China-optimized routes and GPU instances, makes them a good fit for high-traffic sites, gaming servers, streaming, international e-commerce or other advanced workloads.

Strengths include:
- A clear infrastructure focus with global locations and network optimization options.
-Transparent, competitive pricing for VPS and dedicated servers, often with substantial promotions.
- 24/7 bilingual support (English and Chinese), knowledge base and tools aimed at technical users.
- Additional services—domains, shared hosting, reseller programs—that allow projects to stay within one provider as they grow.

On the downside, the shared hosting product line appears relatively new and less central to the brand, and there is limited public detail about precise uptime guarantees, money-back policies and control panel technologies. Small businesses seeking a very simple, hand-held shared hosting experience with explicit SLAs and widely advertised refund policies may find more tailored options elsewhere.

Overall, RAKsmart is a strong candidate for advanced or growth-oriented scenarios: global multi-region deployments, high-traffic applications, infrastructure for agencies or resellers, and customers who value network engineering and bandwidth above traditional shared hosting frills. For basic websites, it is sensible to evaluate the shared hosting offering carefully, confirm renewal pricing and panel features, and test latency from key user regions before committing long term.

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