Mega.nz Review 2025. Is mega.io good or bad on providing Storage/Backup services?

📄 Editorial Review

(3*) 🔧 Services: Storage/Backup
⇔ Redirected domains: mega.co.nz mega.nz transfer.it
Founded in 2013, MEGA (New Zealand) is a privacy-first cloud platform built around end-to-end (zero-knowledge) encryption that works directly in the browser—no mandatory software installation. The service and website are localized in multiple languages.

They cover a broad cloud stack for individuals and teams: Cloud Storage, Object Storage (S3-compatible MEGA S4), VPN, Password Manager (MEGA Pass), Transfer.it for large file sending, Sync, Backup, secure Share, Media handling, and Business plans. Apps span the Desktop App (with powerful transfer manager), MEGA CMD, Mobile apps, browser extensions, and NAS support.

Security and data control sit at the core. Accounts use zero-knowledge encryption with keys derived from the user’s password; two-factor authentication, link permissions, recovery keys, and anti-ransomware protections are available. If the password is lost and the recovery key is not saved, access cannot be restored—reflecting a strict privacy stance.
For individuals, plans include private sharing, sending large files, automatic backups, file versioning, a customizable rubbish-bin cleaner, and private team messaging. Business plans expand on this with unlimited data transfer, continuous versioning, and priority support, while letting teams collaborate via shared folders, file requests, chat, meetings, and screen sharing.

MEGA S4 brings S3-compatible object storage with pay-as-you-grow economics, no fees for API calls, and up to 5× average monthly stored data included as free egress (fair use). MEGA Pass adds encrypted password management with OTP support and cross-device autofill. MEGA VPN focuses on always-on privacy with ad blocking, kill-switch, and coverage for up to 10 devices. Transfer.it offers large, fast browser-based transfers usable with or without a login.

💰 Price & Cost

Pricing is positioned as affordable with monthly or annual billing, and choosing a 1-year Pro plan grants 2 months free. Examples:

• Cloud Storage Pro Lite: €4.17/month billed annually (€4.96 after tax).
• MEGA VPN (2-year term): €2.00/month (€2.38 after tax).
• Object Storage (S4) add-ons: pay-as-you-grow, from €2.50 per additional TB; up to 5× egress included (fair use).
• Business and Pro Flexi: flexible usage-based models with unlimited storage/transfer available.

Refunds: subscriptions are generally non-refundable, with limited statutory exceptions (e.g., EU residents within 14 days; Brazil and South Korea within 7 days; accidental first-time payments within 24 hours). Prices can display in local currency but are charged in EUR.

🏢 Data Center

Origins trace to Auckland, New Zealand, and the company lists global presence, including representatives in Luxembourg and a European office in Salamanca, Spain, plus a head office in Csomád, Hungary.

Data storage is distributed across data centres in jurisdictions recognized by the European Commission as having adequate protection under GDPR Article 45. Countries include Belgium, Canada, France, Germany, Japan, Luxembourg, Netherlands, Spain, and Sweden. To reduce latency, temporary encrypted copies may be placed in other countries (currently Mongolia for nearby users), while primary storage remains in the listed jurisdictions.

Uptime is stated as over 99.9% availability. MEGA’s CloudRAID (Redundant Array of Independent Datacentres) splits each file into parts stored in different countries and reconstructs on-the-fly from any N of N+1 parts, adding resilience against outages. CloudRAID datacentres operate in Luxembourg, Germany, France, Netherlands, Spain, Belgium, Canada, and soon Sweden.

✍️ Customer Support

Support is reachable by phone and email, with the option to contact the team directly. They maintain a Help Center with FAQs and are active on Facebook, Twitter, LinkedIn, and Instagram for additional touchpoints.

🔨 Control Panel

All services are managed through a web-based control panel. Users can also leverage desktop and mobile apps, MEGA CMD, and browser extensions for sync, backup, transfer control, file requests, sharing permissions, and collaboration.

🎯 Conclusion

MEGA stands out for a rigorous privacy model: zero-knowledge encryption, user-held keys, recovery-key-based account rescue, and GDPR-aligned operations. The platform breadth—cloud storage, S3-compatible object storage, VPN, password manager, Transfer.it, sync/backup, media features, and rich business collaboration—makes it a viable alternative to mainstream clouds for users who value security, large-file workflows, and global reach. CloudRAID adds resilience, while multi-platform apps keep performance and access flexible.

Points to weigh: refunds are limited, charges settle in EUR even when displayed locally, and strict key management means lost credentials without a recovery key cannot be reset. For individuals and teams seeking strong privacy by default, generous transfer options, and scalable storage (up to unlimited on Pro Flexi/Business), MEGA is a compelling, security-centric choice with a pragmatic 99.9%+ uptime commitment and a mature ecosystem of apps and tools.

📢 Special pages

• Contact us
• About us
• Terms of Service
• Privacy