Host Matters Review. Was hostmatters.com good web hosting in United States?

6 user reviews; 0 support responses; 0 testimonials; 13 products, 0 promotions, 1 social account, Semrush #12647894; 📆 listed 2005 (#992)
Host Matters
7749 Normandy Blvd. #145-303
Jacksonville , FL 32221
US
☎ Phone +1 877 643 1083
📠 Fax +1 877 643 1083

Website language(s): en-US

hostmatters.com is inactive, but is redirected to entirelydigital.com
🏆 Semrush Rating new 12,647,894 👤 User Rating 🙌 Average 8.2 out of 10
👉 Total reviews: 6
👍 Recommended by: 5
👎 Opposed: 1
🤝 Official responses: 0

💰 Price Range $ 3.00 - $ 229.95⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 36/43🔗 Links 601,438
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

Things to do
Facebook account is missing
86%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-) / siltechlimited.com
⏳ Time Hosted: over 3 years
Global rating
😁 Fabulous service - I have been with these guys for nearly twenty years. They could not be any more helpful, service is fast, efficient and effective. Great communication.

In short, I would NEVER EVER host a domain anywhere else.
📅
-anonymous- (-hidden-) / norwegianlanguage.eu
⏳ Time Hosted: over 3 years
Global rating
😃 I'm a client for 12 years and I'm using HostMatters for several websites. Have several issues with payments, but every time I asked to wait, they always helped me. Support replies rather fast, 1-7 hours. Glad to be with them so many years (they host 6 my websites).
📅
SKCombs (skcombs@o...) / webspertise.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 professional service, great value
As a web designer with many clients to please, I am a very happy customer with hosting at WestchesterInternet. The numerous features and reasonable price make it a great value. But most important is the responsiveness and quick solution to any issue I encounter. I have used other hosting services but would recommend only WestchesterInternet. [import from westchesterinternet.com]
MORE REVIEWS

📄 Overview

(1*) 🔧 Services: Web HostingDomain Registration
⇔ Redirected domains: westchesterinternet.com hostingmatters.com earthfirst.co.nz

📜 About Host Matters

Host Matters prides itself on delivering top-notch web hosting solutions tailored to meet the diverse needs of individuals and businesses alike. With a commitment to excellent customer support, robust network redundancy, and stable servers, Host Matters provides a comprehensive platform that allows clients to focus on growing their online presence without the constant worry of downtime.

Key Offerings
Host Matters offers a variety of hosting solutions to accommodate different requirements:

Shared Web Hosting
Ideal for personal sites and small businesses, Host Matters provides a range of shared hosting plans starting at $6 per month. Key features include:

No setup fees.
Daily, weekly, and monthly rotating backups at no extra charge.
No minimum contract requirement, offering flexibility for users.
Reseller Hosting
For those looking to establish their own hosting business, Host Matters offers reseller hosting plans starting at $20 per month. Features include:

Discounted pricing on all plans.
Web-based account management tools for ease of use.
Private label nameservers and domain registration services.
Second-level support to assist with client inquiries.
Dedicated Hosting
For clients requiring dedicated resources, Host Matters provides dedicated hosting solutions starting at $139.95 per month. Key advantages include:

Top-grade hardware to ensure optimal performance.
Fully managed services, including 24/7 technical support and remote service monitoring.
Additional Features
Softaculous Autoinstaller: This tool is included with all shared hosting plans, allowing users to easily install popular scripts with just a few clicks.

Multiple Domain Hosting: Host multiple domains under a single account, simplifying management for users with various projects.

Domain Registration: Clients can register new domains for as little as $15 per year or transfer existing domains to Host Matters.

Powerful Control Panel: The user-friendly control panel provides a fun and intuitive way to manage web space, offering easy access to account-related information and various tools.

Migration Assistance
Transitioning to Host Matters from another hosting provider is seamless, thanks to their experienced support team. They offer assistance in retrieving account data from various hosts, ensuring clients are up and running on their servers in no time.

Commitment to Customer Satisfaction
Host Matters stands out for its customer-centric approach, offering a 30-day money-back guarantee and 24/7 customer service. Their dedication to support means clients can always rely on prompt assistance whenever issues arise.

Conclusion
In summary, Host Matters offers a reliable and flexible web hosting solution for both personal and business websites. Their range of hosting options, commitment to customer support, and additional features like Softaculous and domain registration make them a compelling choice for anyone looking to establish or enhance their online presence. With Host Matters, clients can spend less time worrying about their website's availability and more time directing traffic to it.

📢 Special pages

  • About us: https://hostmatters.com/web-hosting/
  • Privacy: https://hostmatters.com/privacy-policy/
  • Acceptable Use Policy: https://hostmatters.com/acceptable-use-policy/
  • Knowledge base: https://hostmatters.com/support-center/
  • FAQ: https://hostmatters.com/faq/

Website research for Host Matters on October 1, 2024 by WebHostingTop

🎁 Host Matters Promotions

There is no coupon code or promotion listed.

Host Matters Listed Plans

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
M250 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

Softaculous installer
Control panel
Cron job manager
Apache handler
Custom error pages
File manager
.htaccess
Shell access (by request)
IP deny manager
Hotlink protection
Password protection
Autoresponders
E-mail aliases
E-mail forwarding
Spam [...]
🔗 Plan URL : https://hostmatters.com/web-hosting/
$6.00/mo.70 MB20 GB 0 / 1
B500 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : 15
🆓 Free domains : 0
📌 Dedicated IPs : 0
🔗 Plan URL : https://hostmatters.com/web-hosting/
$8.00/mo.550 MB30 GB 0 / 15
UNMETERED features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0
🔗 Plan URL : https://hostmatters.com/web-hosting/
$11.00/mo.unlimitedunmetered 0 / unlimited
🔧 Dedicated - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Intel Xeon 5130 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, WHM
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 2000 MB
💪 CPU : Intel Xeon 5130 2 x 2.0 GHz/ 1 x 4M
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

cPanel/WHM license (internal license only) $26.50 per month
Softaculous license $36 annually
Additional 500 GB SATA drive $10 per month
Upgrade to 1 TB primary drive $15 per month
Additional 1 TB SATA drive $15 per month
Additional RAM $10 per GB [...]
🔗 Plan URL : https://hostmatters.com/dedicated-hosting/
$179.95/mo.500 GB2 TB 2 GB / 1
Intel Xeon 5140 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, WHM
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 2000 MB
💪 CPU : Intel Xeon 5140 2 x 2.33 GHz/1 x 4M
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1
🔗 Plan URL : https://hostmatters.com/dedicated-hosting/
$209.95/mo.500 GB2 TB 2 GB / 1
Intel Xeon 5150 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, WHM
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 2000 MB
💪 CPU : Intel Xeon 5150 2 x 2.66 GHz/1 x 4M
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1
🔗 Plan URL : https://hostmatters.com/dedicated-hosting/
$229.95/mo.500 GB2 TB 2 GB / 1
🔧 Reseller - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
RM250 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

Softaculous installer
Control panel
Cron job manager
Apache handler
Custom error pages
File manager
.htaccess
Shell access
IP deny manager
Hotlink protection
Password protection
Autoresponders
E-mail aliases
E-mail forwarding
Spam filtering
E-mail [...]
🔗 Plan URL : https://hostmatters.com/reseller-hosting/
$3.00/mo.70 MB20 GB 0 / 1
RB500 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : 15
🆓 Free domains : 0
📌 Dedicated IPs : 0
🔗 Plan URL : https://hostmatters.com/reseller-hosting/
$4.00/mo.550 MB30 GB 0 / 15
RB1000 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : 25
🆓 Free domains : 0
📌 Dedicated IPs : 0
🔗 Plan URL : https://hostmatters.com/reseller-hosting/
$5.50/mo.700 MB40 GB 0 / 25
RS2000 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : 35
🆓 Free domains : 0
📌 Dedicated IPs : 0
🔗 Plan URL : https://hostmatters.com/reseller-hosting/
$8.00/mo.1050 MB50 GB 0 / 35
RG3000 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : 60
🆓 Free domains : 0
📌 Dedicated IPs : 0
🔗 Plan URL : https://hostmatters.com/reseller-hosting/
$13.00/mo.1500 MB60 GB 0 / 60
RP4000 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : 100
🆓 Free domains : 0
📌 Dedicated IPs : 0
🔗 Plan URL : https://hostmatters.com/reseller-hosting/
$18.00/mo.2500 MB100 GB 0 / 100
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free

$15 / year
.com
.org
.net
.biz
.info
.us
.mobi
.name (2 yr min.)
.co.uk (2 yr min.)
.net.uk (2 yr min.)
.org.uk (2 yr min.)
🔗 Plan URL : https://hostmatters.com/web-hosting/domains/
$15.00/yr.

📊 Web stats

Targeting: United States

✅ Customer testimonials

There are no user testimonials listed.

📋 Host Matters News / Press release

DDoS Attacks Victimize Popular Weblogs - A series of distributed denial of service (DDoS) attacks hit several popular Web logs in three separate attacks from October 16-21, according to UK research and analysis firm Netcraft (news.netcraft.com).

According to Netcraft, many of the most popular blogs are hosted by Hosting Matters (hostmatters.com). The Jacksonville, Florida-based company was flooded by up to 150 megabytes of data per second on October 16, leaving most clients offline for much of the day. The provider was attacked again on October 20 and October 21.

The site targeted for attack, according to Netcraft's report, was Internet-Haganah.org, a site that identifies Web sites with terrorist links and then lobbies hosting providers to shut those sites down. Weisburd said his site was targeted by Al Queda sympathizers while Hosting Matters did not comment on the identity of either the target or attacker. Internet-haganah.org was down for a total of 15 hours during the course of the three attacks.

Rackspace [...]
[search all hostmatters.com news]

📣 Host Matters Social Networks

No official account on Linkedin yet
No official Blog yet

Reviews👪 Host Matters Customer Ratings

The quick stats of Host Matters profile shows a note average of 8.2 out of 10, counting 6 opinions. (few listed on the top of the page) This company may be out of web hosting business!
(4 = 66.67%)
(1 = 16.67%)
(1 = 16.67%)
📅
Dave Van Rooy (dvanrooy@s...) / undercurrent.org
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 I've been with HM for over 8 years now, and I can't say enough good about them. I started with shared hosting and 3 years ago moved to dedicated server with them. Their support is top-notch -- responsive and reliable in all my experience . I'm surprised to read John Jones review where he refers to slow and sarcastic responses -- I've never had any such. His problems too were encountered at night, but that is the time I am more likely to contact support since I live in Bali (12 hours ahead of EDT) and do prefer to work in my daytime (HM's nighttime).

A good percentage of the time, Annette, the owner responds to requests/support items personally. Otherwise the staff is knowledgeable and responsive -- one hour is a long wait for a response.

Up-time has been very good and they have been very helpful in support requests where my technical knowledge was lacking -- they'd take it over. The few downtimes there were, were quickly resolved and explained.

After being with several [read more...]

📅
John Jones (cltemporary@1...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😞 When I began using hostmatters service over five years ago, I was very pleased with the prompt response. Unfortunately, responsiveness now appears to be gone during night-time hours. Several requests for tech. assistance made after 10pm did not get responded to until the next morning. Because I generate revenue from my sites, I depend on prompt technical support. That appears to have diminished at hostmatters.com. I'm also not pleased with terse, sometimes sarcastic, responses to requests. Customer service is the cornerstone of a successful web host. Hostmatters.com once possessed that; I believe it is fading. Maybe the demands of maintaining the service are taking a toll.
📅
GnGWeb (greg@g...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 We are resellers with HM. There are a few major things I can say about HM that makes them stand out:

1. Their technical support is INCREDIBLE. I often get replies to my support tickets within 15 minutes of submission.

2. They are open. Their community forums are open to anyone to view (without creating an account) or post to (free registration required).

3. Server status is available to the public (Nagios status)

4. Server status/maintenance/outage is communicated via the public forums (see #2).

5. Their customer-base loves them (just look through the forums)

6. Their are not rigid in what they will support. I have often asked for out-of-the ordinary Perl modules or SSH account access on lowest-level accounts and have had my requests fulfilled in short order.


Sure, like every other service, there have been downtimes (server upgrades, various DDoS's on some sites they host, etc...), but HM is extremely responsive and quick to implement routing changes, [read more...]