DigitalSpace Review 2025. Is digitalspace.net good web hosting in Canada?
6 user reviews; 0 support responses; 0 testimonials; 16 products, 0 promotions, 1 social account, Semrush #307382; 📆 listed 2005 (#597)5063 North Service Road, Suite 102
Burlington , ON l7l 5h6 CA
☎ Phone 1-877-790-1230[Toll-free]
☎ Phone 1-727-800-3184[International]
📧 support@d...Website language(s): en-US
👪 Most Recent Customer Reviews
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Alexandra S. (alex.schulke1234@g...) / sebastianqualitystorage.com
😠 Biggest Scam Company. DO NOT USE!!!!
My grandmother unknowingly renewed her storage business domain through this HORRIBLE company because an email scared her into doing that, even though I had up her domain through Wix she did it through Digital Space. It's been months of back and forth with their Support to try to get her domain transferred out, and whenever the 'support' team member transferred it out, she would get an automated email that said "Click to reset your password" ???!! which has nothing to do with transferring out the domain!!!! The customer service does NOT know what they are doing and they DO NOT CARE to help in fixing anything. Now my grandmother passed away and we can't even access her email and apparently changing the admin email address tied to this account would lock the account for 60 days.... We needed this site running MONTHS AGO!!! This has been a nightmare and we are now starting with a new domain from scratch since this 'company' wants to hold her business domain hostage and won't help in any [read more...]
My grandmother unknowingly renewed her storage business domain through this HORRIBLE company because an email scared her into doing that, even though I had up her domain through Wix she did it through Digital Space. It's been months of back and forth with their Support to try to get her domain transferred out, and whenever the 'support' team member transferred it out, she would get an automated email that said "Click to reset your password" ???!! which has nothing to do with transferring out the domain!!!! The customer service does NOT know what they are doing and they DO NOT CARE to help in fixing anything. Now my grandmother passed away and we can't even access her email and apparently changing the admin email address tied to this account would lock the account for 60 days.... We needed this site running MONTHS AGO!!! This has been a nightmare and we are now starting with a new domain from scratch since this 'company' wants to hold her business domain hostage and won't help in any [read more...]
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-anonymous- (-hidden-)
😠 The worst customer support ever. No option for a phone call. Emails seem to come form bots and don't answer my questions. I had to quit using them, after several years, due to my frustrations. They could have kept my business with a five-minute phone call.
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-anonymous- (-hidden-) / mistrettadesigngroup.com
😠 Started out with XO who sold to Verizon who sold to Digital Space. OMG these guys suck. There is NO customer service. NO tech support. Steer clear of this company at all costs.
MORE REVIEWS
📄 Editorial Review
🔃 DigitalSpace is part of HostPapa(3*) 🔧 Services: Web HostingDomain Registration
Digital Space is a long-running, privately owned hosting brand headquartered in Columbus, Ohio, with roots back to 1997 (part of Jumpline.com ) and an ownership path that includes Hostopia (from 2008) and, more recently, HostPapa via a Deluxe Corporation transaction in 2023. They position themselves as a small-business one-stop shop, pairing budget-friendly hosting with website design, branding, email, SSL, online fax, and digital marketing. Their stack leans on familiar, proven components—Dell servers, IBM Tivoli Storage Manager for backups, Cisco networking—and partnerships with providers like Cogent and SWSoft.
Rather than a sprawling IaaS catalog, they concentrate on core website needs and packaged services. Offerings include domains, business email, a DIY website builder, professionally built sites ("Build It For Me"), SSL certificates, and tools for SEO/Reputation Management. Management is handled through Plesk, which keeps administration straightforward for non-specialists. With 25,000+ sites hosted over the years, the focus is clearly on getting smaller organizations online quickly with predictable costs and a single support contact point.
💰 Price & Cost
- Domains: common TLDs (.com, .net, .org, .us, .co.uk) at $22.99/year; Privacy add-on $6/year.
- Business Email: 5-pack (5 GB/mailbox) at $12/month; includes AV/spam filtering, webmail with calendars/contacts/notes/tasks, IMAP/POP/SMTP, and mobile sync.
- DIY Website Builder (Basic): $13/month, includes the builder, 100 domain-based email accounts (3 GB each), and a basic SSL certificate.
- Professional Website Design (Basic "Build It For Me"): $41/month, up to 3 pages, 1:1 consultation, 4 hours/year maintenance, 100Ă—3 GB email, basic SSL, and hosting included.
- SSL Premium (Comodo DV): $75/year, 256-bit encryption, dynamic site seal, $250,000 warranty.
They highlight pay-as-you-go affordability and bundling (hosting + email + SSL) that lowers entry cost for small teams. There is no published hosting-specific money-back guarantee.
🏢 Data Center
They emphasize enterprise gear (Dell servers, Cisco networking) and enterprise-style backup tooling (IBM Tivoli Storage Manager). However, there are no public details on facility locations, ownership, or a formal uptime percentage/SLA on the hosting pages. Partnerships with carriers (e.g., Cogent) are mentioned, but precise regions and redundancy commitments are not documented.
✍️ Customer Support
Support coverage combines:
- Phone: 1-877-790-1230, Mon–Fri, 9:00 AM–7:00 PM ET.
- Email & Chat: 24/7 support @ digitalspace.net
They stress a customer-care culture that spans systems engineers and support technicians, plus the convenience of a single account portal and consolidated billing across services.
🔨 Control Panel
Plesk powers account/site management. It automates many routine tasks and helps reduce admin overhead, which suits Digital Space’s target market of non-technical small-business owners and time-pressed teams.
🎯 Conclusion
Digital Space is best suited to small businesses that want an all-in-one vendor for domains, email, site building/design, and basic security—without juggling multiple providers. Strengths include packaged pricing, large included email allocations with the builder/design plans, established infrastructure components, and 24/7 email/chat with business-hours phone support.On the flip side, buyers who require transparent datacenter details, a published uptime SLA, clear refund terms, or a broader menu of hosting types may find the offer limited. For budget-conscious organizations prioritizing simplicity and a single point of contact, they remain a practical, affordable option—just go in knowing the focus is on basic hosting and web presence services, not deep technical cloud features.
Unfortunately, DigitalSpace.net demonstrates very limited social media activity, with no presence on major platforms such as Facebook, LinkedIn, or Crunchbase. This absence of professional and social engagement contributes to a weaker public image and may give the impression of a lower-profile or less dynamic company.
📢 Special pages
Website research for DigitalSpace on October 7, 2025 by WebHostingTop
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Plans📤 DigitalSpace Website Products
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
|---|---|---|---|---|---|---|
| .COM Domain Registration | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] Register a .COM domain name for your business with straightforward yearly pricing and the ability to transfer in an existing name so you can manage everything in one place. The page highlights a quick search/transfer tool and phone-assisted [...] 🔗 Plan URL : https://digitalspace.net/domains.html | $22.99/yr. | ||||
| 🔧 SSL Certificates | Keep mouse over features! | 💰Price | 📆 Updated | 🔐 Domains protected | ||
| SSL Premium (DV) | features *💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Phone / Toll-Free 🔐 Domains protected : 1 Domain-validated SSL certificate with immediate issuance, a $250,000 warranty, and a dynamic “True Site Seal” trust logo. The plan identifies the issuing CA as Comodo RSA and is designed to quickly secure a single domain, displaying the browser [...] 🔗 Plan URL : https://digitalspace.net/ssl.html | $75.00/yr. | 1 | |||
| 🔧 Website Builder | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| Basic (DIY Website Builder) | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Website Builder ✍️ Support Options : Phone / Toll-Free 🆓 Free domains : 1 📌 Dedicated IPs : 0 Entry DIY plan with the visual builder, mobile-friendly templates and a first-year domain name registration included (.com/.org/.net/.info/.biz). Bundle lists 100 domain-based email accounts (3 GB each) and a Basic SSL certificate. Hosting features [...] 🔗 Plan URL : https://digitalspace.net/diu.html | $13.00/mo. | unmetered | 1 | ||
| Enhanced (DIY Website Builder) | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Website Builder ✍️ Support Options : Phone / Toll-Free 🆓 Free domains : 1 📌 Dedicated IPs : 0 DIY plan with more headroom: includes the same powerful builder, first-year domain registration, a Basic SSL certificate, and raises included email to 250 accounts (3 GB each). Page lists “Online directory listing” and a 1Ă—100 MB Microsoft SQL [...] 🔗 Plan URL : https://digitalspace.net/diu.html | $21.00/mo. | unmetered | 1 | ||
| Premium (DIY Website Builder) | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Website Builder, E-Commerce ✍️ Support Options : Phone / Toll-Free 🆓 Free domains : 1 📌 Dedicated IPs : 0 Top DIY tier adding ecommerce and more resources. Includes the builder, first-year domain registration, Basic SSL certificate, and 500 email accounts (3 GB each). Ecommerce feature allows selling up to 1,000 products online. Databases scale to [...] 🔗 Plan URL : https://digitalspace.net/diu.html | $32.00/mo. | unmetered | 1 | ||
| 🔧 Web Design | Keep mouse over features! | 💰Price | 📆 Updated | |||
| Basic (Build It For Me) | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] ✍️ Support Options : Phone / Toll-Free Entry “Do It For Me” package where DigitalSpace designs and maintains the site. Includes up to 3 professionally designed pages, a 1:1 consultation, 4 hours of annual website maintenance, 100 domain-based email accounts (3 GB each), and a Basic SSL [...] 🔗 Plan URL : https://digitalspace.net/difm.html | $41.00/mo. | ||||
| Enhanced (Build It For Me) | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] ✍️ Support Options : Phone / Toll-Free Mid-tier DIFM plan with up to 5 professionally designed pages, 1:1 consultation, 4 hours of annual maintenance, 250 email accounts (3 GB each), and a Basic SSL certificate. Hosting features scale to 5 supported domains, unlimited MySQL, and up to [...] 🔗 Plan URL : https://digitalspace.net/difm.html | $76.00/mo. | ||||
| Premium (Build It For Me) | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : E-Commerce ✍️ Support Options : Phone / Toll-Free Top DIFM package focused on ecommerce-ready builds: includes 2 pages (Home&Contact) professionally designed, a 1:1 consultation, 4 hours of annual maintenance, 500 email accounts (3 GB each), Basic SSL, and ecommerce setup for the first 10 [...] 🔗 Plan URL : https://digitalspace.net/difm.html | $129.00/mo. | ||||
| 🔧 Emails - 💻 Cloud | Keep mouse over features! | 💰Price | 📆 Updated | |||
| 5 pack email | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] Bundle of 5 business-class mailboxes, each with 5 GB mailbox storage and a 25 MB maximum attachment size. The plan includes antivirus and spam filtering plus autoresponders so you can set out-of-office and similar rules. It’s an easy starter for [...] 🔗 Plan URL : https://digitalspace.net/email.html | $12.00/mo. | 5 GB | unlimited | ||
| 10 pack email | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] Includes 10 business-class mailboxes with 5 GB per mailbox and 25 MB attachment limit, plus antivirus, spam filtering and autoresponder for each account. Suits growing teams that need separate identities per department or user while keeping [...] 🔗 Plan URL : https://digitalspace.net/email.html | $21.00/mo. | 5 GB | unlimited | ||
| 15 pack email | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] Provides 15 hosted mailboxes (5 GB each) with 25 MB attachment size and built-in malware/spam filtering and autoresponders. It’s a practical step for small organizations consolidating multiple domains or departments under one provider. Every email [...] 🔗 Plan URL : https://digitalspace.net/email.html | $29.00/mo. | 5 GB | unlimited | ||
| 20 pack email | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] Adds 20 mailboxes, each with 5 GB storage, 25 MB max attachment size, AV/spam filtering and autoresponders. Designed for small businesses that want clean management and consistent features across users. As with all DigitalSpace email bundles, the [...] 🔗 Plan URL : https://digitalspace.net/email.html | $35.00/mo. | 5 GB | unlimited | ||
| 25 pack email | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] Pack of 25 5-GB mailboxes with 25 MB attachment limit, spam/virus protection and autoresponder. A solid choice for teams moving from ISP mailboxes to a business-class bundle. Shared feature set across the range: standards-based IMAP/POP/SMTP with [...] 🔗 Plan URL : https://digitalspace.net/email.html | $41.00/mo. | 5 GB | unlimited | ||
| 50 pack email | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] Fifty 5-GB mailboxes with 25 MB attachment size, AV/spam filtering and autoresponders. Appropriate for larger small businesses that want predictable per-pack pricing while maintaining security and convenience. All packs include the same [...] 🔗 Plan URL : https://digitalspace.net/email.html | $76.00/mo. | 5 GB | unlimited | ||
| 75 pack email | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] Seventy-five mailboxes (5 GB each) with a 25 MB attachment limit, anti-virus&spam filtering and autoresponders. This tier addresses multi-team organizations or seasonal staffing where many accounts are required with the same features. The common [...] 🔗 Plan URL : https://digitalspace.net/email.html | $114.00/mo. | 5 GB | unlimited | ||
| 100 pack email | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] One hundred business-class mailboxes with 5 GB storage per user and a 25 MB attachment size. Security and convenience features include anti-virus&spam filtering, autoresponder, and the same IMAP/POP/SMTP and webmail collaboration stack as the [...] 🔗 Plan URL : https://digitalspace.net/email.html | $129.00/mo. | 5 GB | unlimited |
Contact information is managed by digitalspace.net representatives webmaster@d..., support@d..., sales@d... [login]
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📊 Web stats
| ⚑ Targeting: | Canada, United States |
| 📂 Details for https://digitalspace.net/ | |
|---|---|
| 📥 Website DNS: | tesseract.websiteservername.net => 162.159.27.168 ( San Francisco ) / CloudFlare Inc. - cloudflare.com power.websiteservername.net => 162.159.26.230 ( San Francisco ) / CloudFlare Inc. - cloudflare.com MX::digitalspace.net => 66.102.142.15 ( Toronto ) / HostPapa - hostpapa.com |
| 🔨 Server Software: | Apache |
| 📌 Website IP: | 66.102.142.15 |
| 📍 IP localization: | Canada, Ontario, Toronto - see top providers in Canada, Ontario |
| 🔗 ISP Name, URL: | HostPapa, hostpapa.com |
✅ Customer testimonials
There are no customer testimonials listed yet.
📋 DigitalSpace News / Press release
There are no news written in en language
📣 DigitalSpace Social Networks
No official account on Twitter yet
No official account on Facebook yet
No official account on Linkedin yet
DigitalSpace Blog Using Wordpress version 6.8.3. First post from December, 2024, with total 61 articles, Language en-US. See recent blogs summary posts:
- Using Video Content to Enhance Your Digital Marketing Efforts - Using Video Content to Enhance Your Digital Marketing Efforts Reaching customers online is becoming more competitive each year. Small businesses, in particular, often struggle to stand out in a ...
- Email Marketing: A Powerful Tool to Empower Your Business - Email Marketing: A Powerful Tool to Empower Your Business In today's digital environment, small and medium businesses need reliable and cost-effective ways to reach customers. Among the many options
- Best Practices for Local SEO and Digital Marketing - Best Practices for Local SEO and Digital Marketing In today's digital age, local businesses have an incredible opportunity to reach their target audience through effective local SEO and digital ...
Reviews👪 DigitalSpace Customer Ratings
The quick stats of DigitalSpace profile shows a note average of 1.2 out of 10, counting 6 opinions. (few listed on the top of the page)
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Rich (sociedadoceanoprofundo@h...)
😠 Customer service has been cold and unempathetic. They have not acknowledged how I have felt about my issue:
I stopped managing the site because of various reasons and my email account lapsed. I did not get the renewal reminder consequently. My mistake and I accepted that but asked them to show common sense and goodwill and allow me to cancel and get a pro-rata'd refund. In return they simply sent an email with a parapgraph from the contract. Not even a "sorry we can't help you out".
A request to be contacted by the CEO was curtly dismissed "he is fully aware of your situation...have a good day" and wasn't even signed by the support person.
I am lodging a formal complaint to the OHIO AG's office and would never advocate this company.
I stopped managing the site because of various reasons and my email account lapsed. I did not get the renewal reminder consequently. My mistake and I accepted that but asked them to show common sense and goodwill and allow me to cancel and get a pro-rata'd refund. In return they simply sent an email with a parapgraph from the contract. Not even a "sorry we can't help you out".
A request to be contacted by the CEO was curtly dismissed "he is fully aware of your situation...have a good day" and wasn't even signed by the support person.
I am lodging a formal complaint to the OHIO AG's office and would never advocate this company.
📅
drivelocity (info@d...)
😠 I have had numerous sites hosted with DigitalSpace.net for many years. Unfortunately the original owners sold out to Jumpline a couple years ago and their hosting and service has degraded into an ugly steaming pile of dung.
I finally got my sites away from them, but it took about a week to move four sites with eight databases. They were not the least bit helpful and it took around a day or more to get responses to support tickets. They claim to have 24/7/365 tech support, but that hardly seems remotely true. Their phone support is only open M-F during business hours and I waited around 45min to reach a live person, who couldn't actually help me.
They've jacked up their rates without providing anything worthy of your money. All they provided is more space, which most people won't need, rather than introduce an intermediate hosting option. Obviously they're controlled by greed and not trying to maintain a happy, loyal relationship with customers.
Here is a full review with [read more...]
I finally got my sites away from them, but it took about a week to move four sites with eight databases. They were not the least bit helpful and it took around a day or more to get responses to support tickets. They claim to have 24/7/365 tech support, but that hardly seems remotely true. Their phone support is only open M-F during business hours and I waited around 45min to reach a live person, who couldn't actually help me.
They've jacked up their rates without providing anything worthy of your money. All they provided is more space, which most people won't need, rather than introduce an intermediate hosting option. Obviously they're controlled by greed and not trying to maintain a happy, loyal relationship with customers.
Here is a full review with [read more...]
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Marcus (-no email-)
😠 This company does not value customer service nor listen to their customers voices. I've complained many times since they were purchased even through snail mail to no avail. They don't actually READ your support tickets more like scan them for a general idea and send you a general response. They value closing tickets quickly than actually resolving any problems that may actually be listed there. Shell accounts are the most limited I've ever seen not even allowing chmod or tar.
If you value customer service stay away from this place.
Other companies owned by the same people to watch out for:
digitalspace.net, jumpline.com, surfspeedy.com, simplehost, gemstream.com
If you value customer service stay away from this place.
Other companies owned by the same people to watch out for:
digitalspace.net, jumpline.com, surfspeedy.com, simplehost, gemstream.com