DigitalSpace review #63695 by Alexandra S. (alex.schulke1234@g...)
DigitalSpace got a negative review on

5063 North Service Road, Suite 102
Burlington , ON l7l 5h6 CA
☎ Phone 1-877-790-1230[Toll-free]
☎ Phone 1-727-800-3184[International]
📧 support@d...Alexandra S. ( alex.schulke1234@g... )
Biggest Scam Company. DO NOT USE!!!!
My grandmother unknowingly renewed her storage business domain through this HORRIBLE company because an email scared her into doing that, even though I had up her domain through Wix she did it through Digital Space. It's been months of back and forth with their Support to try to get her domain transferred out, and whenever the 'support' team member transferred it out, she would get an automated email that said "Click to reset your password" ???!! which has nothing to do with transferring out the domain!!!! The customer service does NOT know what they are doing and they DO NOT CARE to help in fixing anything. Now my grandmother passed away and we can't even access her email and apparently changing the admin email address tied to this account would lock the account for 60 days.... We needed this site running MONTHS AGO!!! This has been a nightmare and we are now starting with a new domain from scratch since this 'company' wants to hold her business domain hostage and won't help in any way. An absolute DISGRACE of a company, taking advantage of old people who don't know better. Stay far, FAR away from Digital imbeciles, I mean 'Digital Space Hosting.'
My grandmother unknowingly renewed her storage business domain through this HORRIBLE company because an email scared her into doing that, even though I had up her domain through Wix she did it through Digital Space. It's been months of back and forth with their Support to try to get her domain transferred out, and whenever the 'support' team member transferred it out, she would get an automated email that said "Click to reset your password" ???!! which has nothing to do with transferring out the domain!!!! The customer service does NOT know what they are doing and they DO NOT CARE to help in fixing anything. Now my grandmother passed away and we can't even access her email and apparently changing the admin email address tied to this account would lock the account for 60 days.... We needed this site running MONTHS AGO!!! This has been a nightmare and we are now starting with a new domain from scratch since this 'company' wants to hold her business domain hostage and won't help in any way. An absolute DISGRACE of a company, taking advantage of old people who don't know better. Stay far, FAR away from Digital imbeciles, I mean 'Digital Space Hosting.'
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