DigitalSpace negative review #5807 by drivelocity (info@d...) on 2009


DigitalSpace got a negative review on
digitalspace.net
DigitalSpace
5063 North Service Road, Suite 102
Burlington , ON l7l 5h6
CA
☎ Phone 1-877-790-1230[Toll-free]
☎ Phone 1-727-800-3184[International]
Customer review #5807
1/10
drivelocity ( info@d... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
I have had numerous sites hosted with DigitalSpace.net for many years. Unfortunately the original owners sold out to Jumpline a couple years ago and their hosting and service has degraded into an ugly steaming pile of dung.

I finally got my sites away from them, but it took about a week to move four sites with eight databases. They were not the least bit helpful and it took around a day or more to get responses to support tickets. They claim to have 24/7/365 tech support, but that hardly seems remotely true. Their phone support is only open M-F during business hours and I waited around 45min to reach a live person, who couldn't actually help me.

They've jacked up their rates without providing anything worthy of your money. All they provided is more space, which most people won't need, rather than introduce an intermediate hosting option. Obviously they're controlled by greed and not trying to maintain a happy, loyal relationship with customers.

Here is a full review with more information:
http://drivelocity.com/on-the-web/f-u-digitalspace-net/

71 out of 75 users found this review to be helpful!

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