Asset ICT Review 2025. Is assetict.com good web hosting in United Kingdom?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
⇔ Redirected from php4hosting.com
Asset ICT is a UK-based technology & hosting business that describes itself as a "family business" supplying technology services globally, though based in the UK (London) with locations mentioned in Essex and Lincoln. The company observes that it has been "going for over 20 years," citing a foundation year of 2000 in its "About Us" page. They emphasise a personalised service model where clients deal directly with experienced professionals rather than through account managers.
Their product portfolio covers:

• Web hosting services (shared/cPanel) built on NVMe SSD storage, CloudLinux, Imunify360, hourly off-site backups.
• Domain registration services.
• Dedicated servers/cloud servers (or at least "dedicated servers" are listed under their services).
• Website design (especially WordPress builds) and WordPress "Care Plans" for ongoing maintenance and security.
• Microsoft 365 licensing.
• SEO and PPC / digital marketing services.

From the website content, they position themselves as a full‐service small/medium business technology partner rather than a bare lowest-cost host. They emphasise premium tools, custom development (including mobile apps, Salesforce integrations), and long‐term client relationships.

💰 Price & Cost

Some pricing details are listed:

• Shared hosting "Starter" plan: £6.00 / month (or £72/year) for 1.5 GB NVMe SSD storage, 10 GB bandwidth, hourly backups, 6 email accounts, 2 databases, 2 parked domains, 2 addon domains, cPanel.
• Shared hosting "Business" plan: £15.00 / month (or £180/year) for 6 GB NVMe SSD, 30 GB bandwidth, 12 email accounts, 5 databases, 5 parked domains, 5 addon domains, cPanel.
• Shared hosting "Custom" plan: from £22.00 / month (or £264/year) starting at 10 GB NVMe SSD, choose bandwidth, unlimited email, unlimited databases, unlimited parked & addon domains, cPanel.
• WordPress Care Plans:
  
  • "Updates Only": £25/month (or £280/year) including theme and plugin updates, malware/security scanning, monthly report, uptime monitoring with hourly checks, SSL monitoring, layout change monitoring.
  • "Basic Care Plan": £40/month (or £450/year) weekly updates, hourly backups, security scanning, detailed monthly report, uptime monitoring every 30 minutes, SSL monitoring, layout change monitoring every 12 hours.
  • "Standard Care Plan": £85/month (or £980/year) including everything in Basic plus daily updates, 1 hour content editing per month, 24/7 uptime monitoring, WooCommerce site support, premium add‐ons etc.
• Microsoft 365 licensing:
  
  • Business Basic: £6.75/month (or £58.30/year) – web/mobile Office apps only, Chat/Call/Meet up to 300 participants, 1 TB cloud storage, business-class email, standard security, with a £65 one-time tenant setup fee.
  • Business Standard: £13.85/month (or £123.20/year) – adds desktop Office apps, webinars, appointments.
  • Business Premium: £19.80/month (or £209/year) – includes advanced security, data control, cyber-threat protection, also £65 one-time setup.

Payments are quoted in GBP (£), excluding VAT. The website notes annual vs monthly commitments (i.e., cost/year given) suggesting discounts for yearly payment. There is no clearly advertised "money-back guarantee" visible on the shared home page content, though the hosting page emphasises "hourly backups," "enterprise grade hardware," etc. Prospective customers may need to ask for refund/refund periods explicitly.

🏢 Data Center

Asset ICT mentions that their "premium hosting solutions are built on enterprise grade hardware with cPanel, CloudLinux, Imunify360 and hourly Acronis off-site backups all included." They emphasise "we were often leading the way with early adoption of virtualisation technologies, high speed SSD storage and always pushing forwards to provide high quality solutions for our clients."

They say that their clients around the world are served, and they have a UK based business with global reach. The "Hosting" page mentions NVMe SSD storage and "cloud" hosting infrastructure. However, the website does not go into strong detail about multiple data centre locations, networks, redundancy, SLA uptime percentages or specific Tier classifications. The exact data centre cities outside "UK cluster" and "US cluster" references are minimal.

Thus while the infrastructure claims are solid (NVMe, enterprise hardware, hourly off-site backups), the publicly listed data-centre and SLA detail is somewhat limited compared to large global hosts.

✍️ Customer Support

Asset ICT emphasises "personalised service" and that clients deal directly with experienced professionals rather than routed through multiple layers. The website shows a "Support" link, and the "Contact" page lists:

* Phone: +44 (0)20 3657 9712
* The company address: 1 Kensington Gore, The Explorers Club, London SW7 2AR
* Company Number 3999911, VAT No. GB777285773
So there is transparent UK company registration. They show that support is available via ticket through an online support system, plus phone contact during business hours.

Overall, support looks positively described and client-oriented, but there is less public detail on guaranteed response times, 24/7 availability, escalation processes. For business‐critical applications you may need to ask about SLA support tiers.

🔨 Control Panel

For shared hosting, Asset ICT uses cPanel, which they emphasise as "the best web-based control panel (cPanel)". They support "unlimited" parked/addon domains (in their custom plan), unlimited databases and email accounts in higher tiers. One-click installers and WordPress are referenced.

For WordPress Care Plans they undertake updates, monitoring, plugin maintenance etc.
Since they also offer dedicated/cloud and domain registration services, control across multiple service types is likely via their client portal plus cPanel for hosting specifics. The website does not provide detailed third-party panel options like Plesk or DirectAdmin, but cPanel is firmly stated.
Thus for users comfortable with cPanel, this is familiar and solid.

🎯 Conclusion

Asset ICT is a well-established UK-based hosting & digital services provider that bridges traditional web hosting (domains, shared hosting) and higher value services (website build, WordPress maintenance, dedicated/cloud servers, digital marketing) with an emphasis on long‐term relationships and personalised service.
Strengths:

• Transparent UK company with physical address, phone number, registration details.
• Clear pricing on shared hosting and WordPress care plans.
• Use of modern infrastructure (NVMe SSD, enterprise hardware, hourly off-site backups).
• Familiar control panel (cPanel) for hosting.
• Multi-service offering (domains, hosting, design, maintenance, Microsoft 365) so a one‐stop for many SME web needs.

Considerations:

• Data centre, network, and SLA details (uptime guarantee, redundancy, multiple locations) are less deeply described publicly—if you have mission-critical uptime requirements you should ask for these details.
• While pricing is shown, renewal rates or upgrade paths (e.g., cloud/dedicated) are less extensively listed; you may need to request a custom quote.
• The support and response time claims are positive but the publicly visible SLA/response guarantees are not strongly quantified (e.g., guaranteed 24/7 vs business hours) in the same way as large enterprise hosts.
• If your website caters to high‐traffic global audience, consider asking about server location options, CDN inclusion, and performance benchmarks—they emphasise NVMe storage but global latency / edge caching may need clarification.

In summary: For UK‐oriented small to medium business websites, especially those wanting support from a provider who also does design and ongoing WordPress maintenance, Asset ICT is a good option. For large distributed enterprise hosting or very high availability requirements, a detailed technical discussion with them would be recommended.

📢 Special pages

• About us