May, 2002 : NHI Unveils 'Out of the Box' Monitoring Solution
📅 - Network Harmoni Inc. (networkharmoni.com), a San Diego-based provider of network monitoring solutions, today announced the availability of Operation Center 1.0, an "out of the box" solution that monitors network performance and is designed to bridge the gap between Network Operations Centers and Help Desks.
Operation Center application, network, client/server system, security and end-user performance, and reports fault conditions in real-time in order to resolve problems quickly and efficiently.
NHI's solution provides a centralized, Web-based view of an organization's entire IT infrastructure, and is automatically able to detect network elements, resolve client/server topology dependencies, and baseline performance thresholds. Should the performance of any element drop below a specified baseline, an event is generated and recorded as a "snap shot", and a trouble ticket is automatically created.
"We have traditionally provided our technology through large OEMs like Hewlett Packard, Agilent Technologies, and Peregrine Systems," said Daniel Tautges, NHI's Vice President. "With Operation Center, we can clearly demonstrate the benefits of using NHI technology to end users, by effectively building the place where the Help Desk can go for immediate help."
Operation Center application, network, client/server system, security and end-user performance, and reports fault conditions in real-time in order to resolve problems quickly and efficiently.
NHI's solution provides a centralized, Web-based view of an organization's entire IT infrastructure, and is automatically able to detect network elements, resolve client/server topology dependencies, and baseline performance thresholds. Should the performance of any element drop below a specified baseline, an event is generated and recorded as a "snap shot", and a trouble ticket is automatically created.
"We have traditionally provided our technology through large OEMs like Hewlett Packard, Agilent Technologies, and Peregrine Systems," said Daniel Tautges, NHI's Vice President. "With Operation Center, we can clearly demonstrate the benefits of using NHI technology to end users, by effectively building the place where the Help Desk can go for immediate help."
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