Host Department negative review #7240 by Kat B (tyger_lyllie@y...)
Host Department got a negative review on
Host Department
hostdepartment.com is inactive webhosting company!
110 Meadowlands Pkwy Suite 100
Secaucus , NJ NJ 07094 US
☎ Phone (866) 887-4678
📧 hostdepartment.llc@g...hostdepartment.com is inactive webhosting company!
Kat B ( tyger_lyllie@y... )
At first, I was pleased with Host Department, but over the years, the hosting has gotten worse and worse. It all started last year. Now, this wasn't exactly Host Department's fault, but a router in en-route to my server had failed. I contacted Host Department, and they wouldn't do anything about it. They said it was not their problem. Eventually, I had to contact the company who owned that router myself in order to get the problem be fixed. A good web host would have been more helpful.
Ever since then, it's been issue after issue. My site will go down for hours at a time, often without any warning on their 'server status' page. I think in the last 5 days my site has been down every other morning for at least an hour. Last month, I was getting a 'too many connections' error on my database for about 10 days in a row. This is frustrating. I want to leave Host Department as soon as as possible. I'm fed up with the lack of up-time. I'm paying to have a website, but they're not providing me this service. My money is being wasted.
I'll leave you with a couple funny stories:
I once contacted their live support, using the name Kathryn, and the assistant, whose name was something like George White, addressed me as 'sir'. I don't think his name was really George White...
The hostdepartment.com login page is down right now. Hahaha.. ugh
Ever since then, it's been issue after issue. My site will go down for hours at a time, often without any warning on their 'server status' page. I think in the last 5 days my site has been down every other morning for at least an hour. Last month, I was getting a 'too many connections' error on my database for about 10 days in a row. This is frustrating. I want to leave Host Department as soon as as possible. I'm fed up with the lack of up-time. I'm paying to have a website, but they're not providing me this service. My money is being wasted.
I'll leave you with a couple funny stories:
I once contacted their live support, using the name Kathryn, and the assistant, whose name was something like George White, addressed me as 'sir'. I don't think his name was really George White...
The hostdepartment.com login page is down right now. Hahaha.. ugh
88 out of 99 users found this review to be helpful!