❌ Host Department review

78 user reviews; 0 support responses; 1 testimonial; 20 products, 1 promotion, 6 social accounts; 2,395 domains; 1,199 hosted domains, Alexa #0; 📆 listed 2005 (#967)

👪 Most Recent Customer Reviews

📅 Dec 19, 2019

-anonymous- (cakelly@k...)

😞 I have had my account suspended twice for non payment when the payment was made well before the due date. Both times I have had to send payment confirmation even though their own system showed paid. Both times there was no notice prior to suspension and both times the response was the system experienced a bug. When they work they work but their systems are buggy.

📅 Dec 3, 2014

Joseph (-no email-)

😁 Satisfied with its service, in 2010 there was some issue with HD and the link was down for many days but now its doing really good. I am happy that i did not switch to another.

📅 Nov 27, 2014

Harry (-no email-)

😁 excellent support team
Satisfied with the support , the response was really quick.I am hosted since 6 month and happy with the service

MORE REVIEWS

📄 Editorial Review

🔧 Services: Web HostingDomain Registration

Host Department specializes in domain and hosting services designed for small and medium businesses, as well as ecommerce stores. Active in the business since 1997, they have been one of the oldest and most experienced providers on the market.

The company offers the following array of hosting services:

Shared Hosting;
Reseller Hosting;
VPS Hosting;
Domain Registration;
SSL Certificates;

All VPS servers are equipped with full root access and they run on robust hardware. Upgrades are easily made and customers can purchase add-ons for an additional fee.

Unfortunately the company is not recommended anymore, the main page was redirected to https://webstore.hostdepartment.com/ and lost most of trust over time.

💰 Price & Cost

The good news is that you can benefit from affordable prices. Refund is also provided within 30 days in case you are not satisfied by their services. Setup or domain name fees do not qualify as refundable and payments can be made with multiple credit/debit cards, including VISA, PayPal or MasterCard.

⌛ Reliability

The company commit to the standard 99.99% uptime guarantee.

🏢 Data Center

The company is registered in Secaucus, New Jersey, owning a Tier 1 data center.

✍️ Customer Support

In order to get to customer support, you can contact technical assistance on phone, e-mail or live chat. The advantage is that the average response time is quick. They are also online on Facebook or Twitter. There is a knowledgebase page available on their homepage, but it does not contain any articles.

🔨 Control Panel

They use their in-house control panel which is user-friendly and allows you to control your servers easily.

🎯 Conclusion

Host Department offers well-equipped web hosting solutions, except for dedicated servers. These are all available for affordable prices and you can also benefit from the 30-day money-back guarantee.

With great uptime and reliable support, Host Department is a good choice when looking for hosting services.

🌏 Server locations:

Secaucus

Website research for Host Department on August 13, 2021 by WebHostingTop

Coupons🎁 Promotions

Promo code AUTUMN10 , 10% for nolimit developer unix plan only - 🔖 No time limit

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How much is 4 + 3 ?	Respond with 7

Host Department Listed Plans

🔧 Shared - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Starter	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0 Sub Domains - 3 MySQL Databases - 5 Email Accounts - 10 Free SSL certificate Latest Cpanel 24x7 Premium Technical support Free CloudFlare Free one-click installs 🔗 Plan URL : https://www.hostdepartment.com/unlimited-web-hosting/	$2.95/mo.	10 GB	10 GB	Dec 2019	0 / 1
Standard	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 10 🆓 Free domains : 0 📌 Dedicated IPs : 0 Sub Domains - UNLIMITED MySQL Databases - 50 Email Accounts - 250 Free SSL certificate Latest Cpanel 24x7 Premium Technical support Free CloudFlare Free one-click installs 🔗 Plan URL : https://www.hostdepartment.com/unlimited-web-hosting/	$5.45/mo.	50 GB	unmetered	Dec 2019	0 / 10
Advanced	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 30 🆓 Free domains : 0 📌 Dedicated IPs : 0 Sub Domains - UNLIMITED MySQL Databases - UNLIMITED Email Accounts - 500 Free SSL certificate Latest Cpanel 24x7 Premium Technical support Free CloudFlare Free one-click installs 🔗 Plan URL : https://www.hostdepartment.com/unlimited-web-hosting/	$7.45/mo.	unlimited	unmetered	Dec 2019	0 / 30
Professional	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Sub Domains - UNLIMITED MySQL Databases - UNLIMITED Email Accounts - UNLIMITED Free SSL certificate Latest Cpanel 24x7 Premium Technical support Free CloudFlare Free one-click installs 🔗 Plan URL : https://www.hostdepartment.com/unlimited-web-hosting/	$9.95/mo.	unlimited	unmetered	Dec 2019	0 / unlimited
🔧 Reseller - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Reseller Basic	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 cPanel Accounts - Unlimited Domains - Unlimited Sub Domains - Unlimited MySQL Databases - Unlimited PRIVATE Name Servers - Yes 🔗 Plan URL : https://www.hostdepartment.com/reseller/linux-hosting/	$12.95/mo.	15 GB	100 GB	Dec 2019	0 / unlimited
Reseller Advanced	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.hostdepartment.com/reseller/linux-hosting/	$16.95/mo.	30 GB	200 GB	Dec 2019	0 / unlimited
Reseller Deluxe	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.hostdepartment.com/reseller/linux-hosting/	$28.95/mo.	50 GB	500 GB	Dec 2019	0 / unlimited
🔧 Reseller - 💻 Windows	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Starter	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : Plesk ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Control Panel accounts Unlimited Domains Unlimited Shared IPs Free Your own Hosting Plans White-Labelled Reseller 24/7 Technical Support 99.9% Uptime Unlimited Websites Plesk Control panel Unlimited databases 🔗 Plan URL : https://www.hostdepartment.com/reseller/	$12.00/mo.	10 GB	75 GB	Dec 2019	0 / unlimited
Blowout	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : Plesk ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.hostdepartment.com/reseller/	$48.00/mo.	60 GB	400 GB	Dec 2019	0 / unlimited
🔧 VPS - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🔋 RAM / 📌 Dedicated IPs
Mini	features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 500 MB 💪 CPU : 1 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Instant activation High performance servers Full root access/Flexible software options Easy and seamless upgrades 🔗 Plan URL : https://www.hostdepartment.com/vps-hosting/linux-vps/	$7.95/mo.	15 GB	500 GB	Dec 2019	500 MB / 0
Starter	features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 1000 MB 💪 CPU : 1 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.hostdepartment.com/vps-hosting/linux-vps/	$11.95/mo.	25 GB	1 TB	Dec 2019	1 GB / 0
Standard	features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 2000 MB 💪 CPU : 2 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.hostdepartment.com/vps-hosting/linux-vps/	$15.95/mo.	50 GB	2 TB	Dec 2019	2 GB / 0
Super	features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 4000 MB 💪 CPU : 2 CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.hostdepartment.com/vps-hosting/linux-vps/	$25.95/mo.	100 GB	4 TB	Dec 2019	4 GB / 0
🔧 VPS - 💻 Windows	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🔋 RAM / 📌 Dedicated IPs
Starter	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : Plesk ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 1000 MB 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 Equal ShareCPU (Unlimited) OS (Windows 2008) Dedicated IPs 1 * Free plesk panel license offered (Haly-Yearly billing Period only) is limited to 10 Domains, if you want more domains license, you can get that at a cost, please contact support for [...] 🔗 Plan URL : https://www.hostdepartment.com/vps-hosting/windows-vps/	$35.95/mo.	25 GB	750 GB	Dec 2019	1 GB / 1
Ultra	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : Plesk ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 3000 MB 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 3 Equal ShareCPU (Unlimited) OS (Windows 2008) Dedicated IPs 3 * Free plesk panel license offered (Haly-Yearly billing Period only) is limited to 10 Domains, if you want more domains license, you can get that at a cost, please contact support for [...] 🔗 Plan URL : https://www.hostdepartment.com/vps-hosting/windows-vps/	$85.95/mo.	90 GB	2 TB	Dec 2019	3 GB / 3
🔧 Domains	Keep mouse over features!	💰Price			📆 Updated
.com	features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat .us $12.60 USD 1 Year .net $17.00 USD 1 Year .info $17.00 USD 1 Year .org $17.00 USD 1 Year .biz $21.00 USD 1 Year 🔗 Plan URL : https://www.hostdepartment.com/domains/	$14.60/yr.			Dec 2019
🔧 SSL Certificates	Keep mouse over features!	💰Price			📆 Updated	🔐 Domains protected
Comodo SSL	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : Plesk ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔐 Domains protected : 1 99.3% browser compatibility Upto 256 bit encrytion Free Site Seal 15 Day Money Back Guarantee Upto $250,000 Warranty EV SSL from $154.95/Yr Wildcard Certs from $98.45/Yr 🔗 Plan URL : https://www.hostdepartment.com/ssl-certificates/	$11.95/yr.			Dec 2019	1
GeoTrust SSL	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : Plesk ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔐 Domains protected : 1 99.3% browser compatibility Upto 256 bit encrytion Free Site Seal 15 Day Money Back Guarantee Upto $500,000 Warranty EV SSL from $158.95/Yr Wildcard Certs from $109.95/Yr 🔗 Plan URL : https://www.hostdepartment.com/ssl-certificates/	$12.95/yr.			Dec 2019	1
Thawte SSL	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : Plesk ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔐 Domains protected : 1 99.3% browser compatibility Upto 256 bit encrytion Free Site Seal 15 Day Money Back Guarantee Upto $750,000 Warranty SGC Certs from $319.95/Yr EV Certs from $479.95/Yr 🔗 Plan URL : https://www.hostdepartment.com/ssl-certificates/	$44.95/yr.			Dec 2019	1
VeriSign SSL	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : Plesk ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔐 Domains protected : 1 99.3% browser compatibility Upto 256 bit encrytion Free Site Seal 30 Day Money Back Guarantee Upto $1,500,000 Warranty SGC Certs from $319.95/Yr EV Certs from $729.95/Yr 🔗 Plan URL : https://www.hostdepartment.com/ssl-certificates/	$319.95/yr.			Dec 2019	1

Contact information is managed by hostdepartment.com representatives presales@h..., hostdepartment.llc@g..., support@h..., webmaster@h..., admin@h... [login]
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📊 Web stats

📂 Details for https://webstore.hostdepartment.com/
⚑ Targeting:	New Zealand, United Kingdom, United States
📥 Website DNS:	jason.ns.cloudflare.com => 172.64.33.179 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com ines.ns.cloudflare.com => 108.162.192.164 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com MX::mail.hostdepartment.com => 216.219.81.80 ( *Englewood Cliffs* ) / Host Department NJ LLC
🔨 Server Software:	fbs
📌 Website FIRST IP:	172.67.128.187
📍 IP localization:	United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL:	CloudFlare Inc., cloudflare.com
📌 Website Extra IPs:	104.21.1.64 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

Testimonials✅ Customer testimonials

i have been with hostdepartment for the past 6 years, and i rate it 9.8 out of 10, i never had a hugh experience with their trouble tickets, because i never get the situation to do that, everytims if i get a poblem i'll call them or go to live chat, in that moment, the technical support team was ready to solve it , iam very much happy tobe a customer of hostdepartment for the past 6 years, and also i see many of the customers, post their review very bad, if they get a single problem, then they will post a bad review, dont make that, because one problem doesnt shw that the hosting company is bad, i hope that every one understands it, i recommend hostdepartment for hosting services which have very less budget plans, and high leve support .

dayanand sagar ( dayanand.nani@g... ) / alphastudios.in

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How much is 4 + 3 ?	Respond with 7

📋 Host Department News / Press release

Web Hosting Sales and Promos Roundup - There were many web hosting promotions announced in the last week of February, including Host Department's 20 percent off St.Patrick's Day discount, Easyspace's "Indefinite Reduction" on domain name prices and C I Host giving a website makeover to the construction company responsible for Extreme Makeover: Home Edition.

Host Department Provides St.Patrick's Day 20 Percent Discount
Web hosting and domain provider Host Department (www.hostdepartment.com) is giving its shared hosting customers a [...]

Hosting Sales and Promos Roundup - As Valentines Day approaches, a number of hosting companies have begun offering (sometimes hopeless) romantic Valentines Day promotions in the second week of February.
Surpass Hosting Begins Third-Annual "One Love" One-Dollar Promotion
Shared, reseller, dedicated and virtual private server hosting solutions provider Surpass Hosting (www.surpasshosting.com) kicked off its third-annual "One Love" promotion Friday, offering a flagship shared hosting plan for only $1 for the entire first year. [...]

Hosting Sales and Promos Roundup - There were a handful of sales and promotions in the first week of February, all showing a considerable amount of heart, whether it's a Valentines Day special, cheap domains from Heart Internet, or Spiderhost giving free hosting to charities.
Host Department Celebrates Valentine's Day with Premium Hosting Discount
Web host and domain name registrar Host Department (www.hostdepartment.com) is offering a 20 percent Valentine's day discount on its "Premium Hosting" shared hosting package (using [...]

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📣 Host Department Social Networks

https://twitter.com/hostdepartment
#1 Web Hosting, Reseller Hosting, VPS Hosting & Domain Registration Company(Official Profile)
Account started from March, 2009, having already 913 tweets with 566 followers and 87 friends. Last activity on September 23, 2016. See recent tweets:

September 23, 2016 - Limited time offer 4 new domain registrations of com, net, co(DOT)com, .host, .studio,.host and .video. Grab here: https://webstore.hostdepartment.com/announcements.php?id=7

June 29, 2016 - Limited period offer: 50% off on Windows plans using code HDWIN2016 featuring @PleskOfficial, SQL SVR 2012,NET4.6.http://bit.ly/299dpm7

June 6, 2016 - Limited offer: Get 50% off on #LinuxSharedhosting,using code HDTUX2016, HURRY this offer is available 4 new accounts http://bit.ly/1ZsHs8E

https://www.facebook.com/hostdepartment/
About: Host Department LLC offers shared and VPS hosting services at affordable prices.
Host Department LLC account is having several likes, talking about them few people. Last activity on Jun 29, 2016. Recent posts:

Jun 29, 2016 - Grab your 50% off on Windows shared hosting plans using code HDWIN2016 quickly before it runs out. Offer applicable for semi-annual, annual, biennial and triennial billing period for Standard, Professional and Advanced plans. bit.ly/299dpm7

Jun 6, 2016 - Limited offer: Get 50% off on #LinuxSharedhosting,using code HDTUX2016, HURRY this offer is available for new accounts only - http://bit.ly/1ZsHs8E Offer applicable for semi-annual, annual, biennial and triennial billing period for Standard, Professional and ...

Apr 15, 2016 - We have made changes to the pricing of .NET, .ORG, .INFO and .BIZ TLDs. For more information, please read https://goo.gl/zXxO1L

https://www.linkedin.com/company/143525/
Host Department LLC (established 1997) is a Self Owned entity having 13 followers on LinkedIn and 51-200 employees, industry Computer Networking.

https://www.youtube.com/user/HostDepartment1

http://www.hostdepartment.com/blog/ Blog added on February, 2012, with total 19 articles, Language en-US. See recent blogs summary posts:

May 3, 2017 - AutoSSL – cPanel/WHM provided SSL certificates for HTTPS websites - AutoSSL is introduced by cPanel/WHM since version 54 which aids in adding and managing SSL certificates provided by Let's Encrypt and cPanel. AutoSSL fully automates the the installation and renewal ...

November 12, 2014 - Top 10 wordpress plugins you need to install - Installing a WordPress is very easy it is just done by one click installation. You can have a look at this documentation CLICK HERE Once you have installed WordPress there are some more steps you ...

September 24, 2014 - What is Email Marketing? - Marketing through internet(Online Marketing) is the growing and amazing form of marketing which reaches millions of people and it speaks about your business. The internet marketing also has another ...

http://forums.hostdepartment.com/

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📈 Domains trend

Reviews👪 Host Department Customer Ratings

The quick stats of Host Department profile shows a note average of 5.0 out of 10, counting 78 opinions. (few listed on the top of the page)
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How much is 4 + 3 ?	Respond with 7

(29 = 37.18%)
(8 = 10.26%)
(3 = 3.85%)
(3 = 3.85%)
(35 = 44.87%)

📅 Nov 3, 2014

Beck (-no email-)

😁 Technical support was really helpful and they solved the issues in very less time.I am satisfied with the service.

📅 Oct 31, 2014

Monica (-no email-)

😁 I had live chat today after I signed up for a Reseller program . All queries were answered properly and promtly .
Very helpfull and supportive

📅 Oct 24, 2014

Holly (-no email-)

😁 Host Department is one the reputable Web Hosting provider its Network Uptime is excellent as they said 99.9%. Their Customer Care Support is good they are respectable in solving questions. I am Hosting since 4 years and didn't face any kind of problems except starting month.

📅 Oct 20, 2014

Jack (-no email-)

😁 Host Department provides excellent Quality Service
I have purchased a reseller hosting plan from Host Department one year ago. It provides reliable and affordable hosting plans with maximum features and excellent customer support. Customer service is outstanding, there was immediate response when i contacted them and with patience they answered all my queries. It is doing a good job. I'll definitely recommend Host Department.

📅 Aug 18, 2014

Sridhar (-no email-)

😁 Its been really long time i am hosted with HD and really satisfied with its service. I recommend this

📅 Aug 4, 2014

Jackson (-no email-)

😁 Host Department is very comfort and Secure Hosting provider I didn’t feel any kind of discomfort with this, Host Department is only one that provides you the best Service at affordable price. I purchased their Reseller plan only for one month and extending after months now I am going to purchased for 1 year. I am very satisfied with this Host their Service and Network Uptime is excellent.

📅 Jul 9, 2014

Harrison (-no email-)

😁 Excellnt support Team
Host Department is very Secure and Affordable Hosting Provider they are very friendly and efficient in resolving the issues I have been Hosting my Site for the past three years and I haven’t faced any serious problem their Support team is very friendly with me. HD Support team solved my tons of problems in just very small time.

Thanks Host Department for your best Service and Support, their prices are low but they will not compromise with the Service and its Network Uptime is really good. I have Hosted my site since 3years but have not faced any Downtimes. I must thanks to all your hard work and Support that you provide.

📅 May 21, 2014

Jackson (-no email-)

😃 I have moved out through all depressing feed backs and heard some shocking reviews about Host Department but I didn’t feel any sort of discomfort with Host Department. I have signed up with this and they handled my all account with care. The best and appreciative thing about Host Department is, its Price.

Overall I am very satisfied by their Service and awfully impressed with Technical ability of the staff and they are great in resolving issues.

📅 May 13, 2014

Richard (-no email-)

😃 Host Department provides excellent customer support
I am very thankfull for Host Department for the Great Service most of the time I have got quick response from their support team. Now they improved many things since 4 years I am a Customer of Host Department and only once I faced downtime problem

📅 May 2, 2014

Kevin (-no email-)

😁 Host Department provides excellent features at an affordable price. Before signing up with HD i was not sure about its service as it is providing many features at low cost than other hosting sites, but now i feel i chose the right one and am satisfied.

📅 Apr 22, 2014

-anonymous- (-no email-)

😁 Host Department Rocks
Host Department is very secure and reliable Hosting Provider. Considering that 2 years it’s been a great exposure to Host Department there is only some of minor problems aside apart from that everything is good. Their Support Team is very pleasant since Very first day my Hosting they taught me everything and resolved the issue in very short span time. Host Department is extremely consistent as well as reasonable Hosting provider.

📅 Apr 9, 2014

Aston (-no email-)

😁 Host Department rocks
I am satisfied with Host Department services , i have Signed up for windows shared hosting 27 months ago and been a part of it since then. It provides a many features with minimum and affordable cost. I personally recommend this hosting service.You can also contact them on call on this number:1- 866- 887- 4678 ( HOST )

📅 Mar 28, 2014

Amy (-no email-)

😁 I have been hosting from Hosting Department since 2 years. According to me its provides best customer support because previously I Have hosted from different hosting companies but no other hosting company resolved issues as earliest as host department. Now I think I chose the right one.

📅 Mar 12, 2014

Charles (-no email-)

😃 hostdepartment.com is reliable and affordable
Recently I purchased a Reseller Hosting Plan from Host Department as it was recommended by one of my friends. I am new to this business and had many doubts regarding this and then I approached Host Department, there was a quick response and with patience they answered to all my queries. They also assured that they would assist me if there is an issue with my customers.

📅 Feb 21, 2014

Kai Henry (kaihenry0@g...)

😃 Hos Department
Host Department is offering NO LIMIT Web Hosting at affordable price. I have purchased it 1 year ago and I am satisfied with its service. It is providing maximum uptime, 24/7 customer support via chat and phone. Now, it is also providing a cPanel with unlimited web hosting at a really affordable price.

📅 Feb 21, 2014

jenifer (jeniferwatson259@g...)

😃 2.Host Department has been hosting my domain for almost 3 years. I don’t say that I never had issues but they were resolved on time. Most of the companies say they provide 24/7 support and they do but takes a lot of time to resolve it but Host Department tries to resolve it immediately and gives the status of that issue till it is resolved.

📅 Feb 20, 2014

jenifer (jeniferwatson259@g...)

😉 I purchased a windows hosting plan from Host Department recently, it went good for a week and then the issues started frequently. When approached to customer support they would resolve it immediately but still many issues are arising.

📅 Jan 30, 2014

harrygo (harrygo2991@y...)

😁 Host Department
I have purchased VPS Hosting plan from Host Department. I am Hosting my site since 3 month, before choosing Host Department they told me that if we don’t like there service we ask for money back but I didn’t ask for money back. Their service and Support is good.

📅 Jan 7, 2014

richard (richardjames838@y...)

😁 Host Department is efficient in resolving issues
Before choosing the web host always we need to look up the support service. Host Department customer support is good and they are very efficient in resolving issues. I have purchased a VPS plan one month before and I am feeling very comfortable with Host Department.

📅 Dec 24, 2013

mark (markrobert537@y...)

😁 Host Department
Host Department is offering plenty of Web Hosting products at affordable price. As they said Network Uptime is 99.9% that is not true but somehow its good. Customer Care Service is good they are very good in resolving issues especially there Live Chat Support. Solved my tons queries in short span of time.

📅 Dec 19, 2013

saras (sarastomm@y...)

😃 Host Department
I am very thankful to their Support team. They solved my tons of issue in very short time. I am Hosting my site since 3 months . I haven’t faced any severe problem their specific Support team is very pleasant with me. HD Support crew solved my personal tons of issues in just tiny time.

📅 Dec 17, 2013

mollyclark (mollyclark961@y...)

😁 Host Department is one of the Secure and Reliable Hosting Provider. Hosting since 1 year and didn’t faced any kind of problems except downtime. Plans are very affordable and features are unlimited. There is a problem with Uptime but somehow its good and Support staff said that Uptime problem will be solved in 42 hours.

📅 Oct 30, 2013

harvey (harveyprince89@y...)

😁 Host Department is the best
I am a Customer of Host Department since 2 years. Wonderful Service Support by Host Department, Price is very inexpensive and 99.9% Uptime. I desire to thank Host Department for the Wonderful Service and quick response from support group.

📅 Sep 16, 2013

John Alex (johnalex656@y...)

😁 Host Department is Good
Host Department is very secure and reliable Hosting Provider. Considering that 2 years it’s been a great exposure to Host Department there is only some of minor problems aside apart from that everything is good. Their Support Team is very pleasant since Very first day my Hosting they taught me everything and resolved the issue in very short span time. Host Department is extremely consistent as well as reasonable Hosting provider from my sight.

📅 Sep 11, 2013

smith alex (smithalex752@y...)

😁 Host Department is one of the best Web Hosting Company in my opinion and their Service is excellent. Since 2 year they were no downtime for me and I found it is one affordable Web Hosting company.

📅 Jun 3, 2013

Jackson Charles (Jacksoncharles491@y...)

😁 Their Live Chat is great 24/7 Live Chat Support they are always available to resolve the issues and they are handling my accounts with care the Support team is very knowledgeable and friendly it’s a trouble Hosting Company.

Its Network Uptime is excellent I am very impressed with technical proficiency of the staff generally I am very satisfied by their Services.

📅 May 20, 2013

John Alex (johnalex656@y...)

😁 Host Department is a good Hosting Company that provides you the best and unlimited features at affordable price I bought a Reseller Plan from Host Department they helped me to Setup my Reseller account I am very thankful to their Support team.

The Network Uptime is excellent and I must say that Host Department Provides very good Customer Care Support I once faced activation issue in starting apart from that there is nothing to say bad about Host Department.

📅 Apr 16, 2013

Jackson Charles (Jacksoncharles491@y...)

😁 Host Department Rocks
Host Department Customer Service is dam good especially their Live Chat Support I am hosting since 5 years I messed with some problems on starting year but after that everything is fine till now and they improved many things the Customer Service is also improved.

Since 5 year I am the Customer of Host Department and they helped me every time and always they are ready to resolve the issue. Host Department Customer Care Support is very good and friendly.

📅 Apr 12, 2013

Aiden Taylor (aidentaylor64@y...)

😁 Host Department Review
Now a day’s Host Department improved many things I was Hosting since one year with Host Department it is one of the best Web Hosting Company, its Network Uptime is excellent and its Service is Superb.

Host Department solved my many issues through live chat session and the live chat quality is improved more than past few months. They improved lot more than past few years my experience with HD is good there is nothing negative to speak about it.

📅 Apr 8, 2013

Cayden (harrygo2991@y...) / americanhostreview.com

😃 I have moved out through all depressing feed backs and heard some shocking reviews about Host Department but I didn't feel any sort of discomfort with Host Department. I have signed up with reseller plan and they handled all my accounts with care. The best and appreciative thing about Host Department is, its Price.

📅 Apr 3, 2013

Tony Dean (tony85246@y...) / tophostreview.org

😁 Great support from Host Department
Overall I am very satisfied by their Service and very much impressed with Technical ability of the staff and they are great in resolving issues.Thanks host department for your support

📅 Apr 1, 2013

Ezekiel (richardjames838@y...) / americanhostreview.com

😁 Review on Hostdepartment.com
I bought a Reseller Plan a year ago from Host Department and till now I didn’t have any kind of troubles hope same support is provided in future also. Their Service is better and their Support team is excellent I feel comfortable after buying their Reseller Plan

📅 Mar 29, 2013

ABIGAIL (aaron278@y...) / americanhostreview.com

😃 Host department
I have been with Host Department since 5 years as a Reseller and great experience with HD I like their Live Chat Session they solved my tons of issues through Live Chat. In my opinion Host Department is one best and affordable Web Hosting Provider their Reliability is very good and their Network Uptime is excellent.

📅 Mar 26, 2013

clark (mollyclark961@y...) / americanhostreview.com

😃 Host department review
Host Department is very comfort and Secure Hosting provider I didn’t feel any kind of discomfort with this, Host Department is only one that provides you the best Service at affordable price. I purchased their Reseller plan only for one month and extending after months now I am going to purchased for 1 year. I am very happy with this Hosting company Service.

📅 Mar 25, 2013

Alex (smithalex752@y...) / americanhostreview.com

😁 hostdepartment.com is best
Host Department is very comfort and Secure Hosting provider I didn’t feel any kind of discomfort with this, Host Department is only one that provides you the best Service at affordable price. I purchased their Reseller plan only for one month and extending after months now I am going to purchased for 1 year. I am very comfort with this Host their Service and Network Uptime is excellent.

📅 Nov 9, 2012

Enn (nadir.nasir@g...)

😠 Worst mistake of my life!!!! DO NOT BUY!
DO NOT EVEN THINK OF BUYING THIS SERVICE. I REPEAT. DO NOT EVEN THINK OF BUYING THIS SERVICE!!!!!!!!!!!

This is the worst mistake of my life! Highly incompetent people. Support people delete your tickets in which you demand explanation. One named "Bob Mackenzie", the has deleted my support account, then one day he deleted my ticket. Incompetent son of a b**ch.

The service goes down just like that... "You don't have permissions to view this"... And when you email them... got a reply after 24 fu*king hours.... "We're looking into the issue and will get back to you soon".... bloody hell!!!

Stats don't work.

3rd party domains don't host.

Windows hosting DOES NOT WORK

FTP on windows hosting does not work

active FTP does not work if you are connected via local network using 192.. IP.

Billing notifications does not work

your account gets suspended and if you are a reseller all your clients accounts get suspended WITHOUT NOTICE!!!

Username get reset every few [read more...]

📅 Jan 11, 2011

my tech (mytechinspiration@g...) / mytechinspiration.com

😁 Host Department is one of the best web hosting company. I have hosted my website for 3 months and observed that their service is very good. The customer support provided by them is excellent and the network uptime is really great. The price is very low and their support for the customers is excellent. I have seen many of my friends have transfered their website from Other webhosts after seeing the services provided by hostdepartment.com.

I have seen that they are now offering a promo-code: MAX55 if we use that promo-code then it is offering us 55% discount.

📅 Sep 24, 2010

Dustin A (thewander@v...)

😠 I wanted to add my voice to the choir of displeased. These guys are technically challenged at best, morons and thieves at worst. They never do what they say they will, never respond to attempts to resolve issues and only care about taking your money.

I have been waiting over three months for a credit after closing my account. You have to close your account online, then call a special number only available online during a narrow EST time window. Several callback receive the same assurance my credit is in process and will be completed within 24 hours.

I feel like I was robbed.

📅 Apr 2, 2010

Javier Delgado (javierdelgadocavero@y...) / embperu.org.py

😁 Congratulations for the best service of Hostdepartment support staff doing his job ,its too efficient and faster. As customers we appreciate this.

📅 Mar 5, 2010

Jeff (jb@e...) / smallbusinessupc.com

😠 This company started out great, then went downhill fast. Downtime increased enough to affect my business. They would post message that the system would return in a few hours, and it could take several days. They always had an excuse for the down time. I switched to someone else in Nov 2009 after 4 days of no service. Just now, 3/5/10, I went to cancel the recurring billing, and again, their control panel had an error due to a recent system upgrade and was unavailable. I had to use online chat in order to cancel before the recurring billing date. Extremely frustrating. I don't know if they changed ownership, or management, or what, but I cannot recommend this company to anybody.

📅 Jan 19, 2010

-anonymous- (ianmac51@g...) / aibh.co.uk

😠 I have used hostdepartment for years, but last year it all went badly wrong, support is useless, features are behind the times and outages, slow response etc are just too common, I just cannot rely on the service. There are far better companies available, I am surprised they are rated at 52 out of 55 I would have put them at 56. Out of loyalty I tried to stay with them but they have never recovered.

📅 Dec 22, 2009

Bob Costey (bobcost@a...) / toolestudio.com

😠 Host Department's servers were hacked in August 2009. Since that time it has been impossible to keep a site up and running and there has been absolutely no customer service. NONE WHAT-SO-EVER.
In the forty years I have been part of the computer industry I have never seen such incompetence and willful insensitivity to customers. Dealing with Host Department has been a nightmare.

📅 Nov 26, 2009

R March (reesa@u...)

😠 I tried to stay with HD over the last three years, through numerous website and e-mail outages. I lost many customers but I kept thinking it would improve. Their live chat usually helped me fix problems but in the last year, they have become unresponsive. The last straw for me was when half of my customer domains, and my reseller domain, were out on error for over three weeks.
That's when I began moving all the sites to Cartika Hosting, which has 24-hour phone support, not just chat, the latest CP version, and updated servers with techs who know how to keep them running. It costs more than HD, but the loss of income caused by HD's frequent downtime and lack of support canceled out all the savings.
I recommend avoiding this company if you are serious about your business.

📅 Nov 17, 2009

-anonymous- (-no email-)

😠 I have been with hostdepartment for more that 3 years. It was a bit rocky in the begining but was ok for the price up until about a month ago. Although my actual webpage is usually online the email, database, and ftp servers are down most of the time. They do not respond to the support tickests. I can not raise anyone by phone. The message on the phone say to use the 24/7 live chat from their website but no one is every there or it says offline. They seem to have taken a real bad turn this last month. I would stay away from this company. There are MANY complaints all over the internet about Hostdepartment. I will be very surprised if they are still in business another year with such poor uptime and no customer support. Beware!

Steve T.

📅 Nov 17, 2009

Murtaza Zoaib (murtaza.thebest@h...)

😠 I am customer since 2007, company was good for 1st year but when i added 40 domains it started giving me troubles of all kinds, my all webs goes down for atleast 20 to 25imes daily, no response from customer care and moreover they have now expired my primary domain which they offered me for FREE for LIFE!! i have lost my several clients and trying to move my all clients to better hosting atleast better then HD it really sucks NO MONEY BACK, NO RESPONSE, & NO SERVICE!

📅 Nov 15, 2009

Bilal (malik@w...)

😠 HostDepartment promise 99% uptime but guess what its a JOKE

stay down 99% percent

plus customer service (there is no coustomer service

here check it out

my site is down and now i log in to live chat

""""
Chat InformationWelcome to HOST DEPARTMENT.COM Live chat. An online representative will be with you shortly. You are number 4 in the queue. While waiting you might want to play Games or review our Knowledge Base. If you are having problems with your mail service, please refer to this update. Also please review our current network status page, just in case your problem is already being taken care of by our team.
Alternatively, you can create a detailed support ticket from and we will reply it as soon as possible.

PHP5, MySQL5, MS-SQL 2005, Ruby on Rails, .NET 3.5 are NOW AVAILABLE at Premium Hosting.
SPECIAL OFFER with DISCOUNTS and FREE HOSTING!
Chat InformationThank you for waiting. Our representative will assist you in a moment. Alternatively, you can create a

📅 Nov 14, 2009

kofi (-no email-)

😠 asare: hi
Simon: Hi
asare: please all my sites on wister have been off for 3 weeks
asare: and i see no end in sight in this dismal performance
Simon: Okay. It is indeed because of the network outage in our datacenter. Actually the servers are running fine without any problem. But the network is where the problem is. This has never happened before and is totally unexpected. To be honest. I am not sure about the ETA accurately. But they expect things to be definitely sorted in a few hours time.
Simon: Thank You for using Host Department live chat, have a great day :)
Simon: Thank you for using our Live Chat Support. It is our great pleasure to serve you. Thanks again for choosing Host Department!
Chat InformationSupport staff has ended this chat session due to a long period of inactivity. If you feel that it is being ended inappropriately, please report this incident to our Quality Assurance department at QA@hostdepartment.com. We will investigate every incident report [read more...]

📅 Nov 7, 2009

Eben (ebenasare@y...)

😠 below is chat i just had with the so called 24/7 chat support. Rude as i would call it.

Eben: ftp is not working
Eben: so how long does it take
Simon: Just give us some time more time
Simon: Thank You for using Host Department live chat, have a great day :)
Chat Information
Support staff has ended this chat session due to a long period of inactivity. If you feel that it is being ended inappropriately, please report this incident to our Quality Assurance department at QA@hostdepartment.com. We will investigate every incident report seriously.

📅 Nov 6, 2009

HD Reseller (server.platform@y...)

😠 All the web host forums are full of really BAD discussions about the company. I even know resellers who have complained to BBB and Consumer Affair Department.

First, I think all those who use HD services are either IT people or know IT to a certain limit. Let's thin guys:

"Any network issue (even setting up a complete hosting infrastructure from scratch would have finished"

Conclusion:

"They are going down (closing)"
"They are moving to another host provider"
"They have reached their hosting limits and cannot afford to pay more to exapnd"

Facts we have:

This is an LLC company formed in Delaware state (owner is Indian not living in the US). This means that he can close the company down and vanish (no legal committment).

Final Conclusion:

Get away as quickly as possible.

📅 Nov 5, 2009

James (james@o...)

😠 Wow.... Where do I start? THIS IS THE WORST HOSTING COMPANY I HAVE EVER SEEN IN MY LIFE!!! When I first signed up with them, I actually used their dismal email service, but the email servers were always "down" or being "upgraded". So then I changed to Google Apps for Domains, and signed all my customers up too. No problems until August of this year, then the defacements started. Great. So I go in and fix that damage in my account, very embarrassing. Fast forward to 2 weeks ago, DEFACED AGAIN! This is where it got really bad. After about a week of excuses I am now attempting to cancel my account because the support is now GONE. All they have now is excuses, NO FTP to repair the new damage. No help at all. To top it all off, the Cancel Account link is BROKEN!! It’s too bad this company fell apart this fast on me, and it’s too bad they don’t care. Hello new webhost, goodbye ESL and broken crap!

EXCUSE 1
Dear Valuable Clients, Unfortunately due to sudden Trojan virus attack [read more...]

📅 Nov 2, 2009

Harold Laski (livelonger@g...)

😠 The 24/7 hot line is an absolute lie. Right now, under the printed line stating that it is online 24/7 are the words "live chat offline." How can a 24/7 hotline be off line. How about a telephone number that gives you no choice but to listen to 2 minutes of telling me that they have 24/7 contact with customers and then they say that there are no representatives available to take my call and they tell me to use the chat line that will "immediately" take my call. However as I stated, the chat line is unavailable. For 2 weeks I have been trying the chat line at least, and this is no joke 12-20 times a day. I have gotten connected about 3 times in these 2 weeks. They tell me that the reason that none of my sites is working is because a disgruntled employee or company has hit them and has destroyed something in their communication with their servers. Yet their servers are working 100%. Possible, yes, plausible, no Two weeks and still no sites working. I don't believe it. I spent

📅 Nov 2, 2009

Geremy (geremy.h@g...)

😠 Host Department is one of the worst run businesses I have ever used.
Poor Service.

📅 Nov 1, 2009

-anonymous- (-no email-)

😠 I have been with Host Department for almost a year. I have their "Unlimited" plan but ever since the beginning, I keep getting emails from them saying I am in violation and have to reduce my bandwidth, file size, or database size. Now lately their servers keep going down ALL THE TIME!! Currently none of my sites are functional! At first I thought they were providing a great deal but now I know it is not worth it. I found a www rdollc com has a unlimited plan also and have not had any problems with them so far! Stay away from Host Department!!!

📅 Oct 31, 2009

Kofi asare boafo (ebenasare@y...)

😠 NEVER HOST WITH THESE GUYS. SERVER DOWN TIMES ARE RAMPANT.Support system is off when you need help most. Tickets are not replied to. 24/7 chat is only a few hours a day. When under pressure they disable it. NEVER NEVER HOST with them. For 2 weeks now some clients cannot receive emails. Difficult to access control panel and ftp to even do backups and move off. Never , never host with them.

📅 Oct 29, 2009

Bhanu Dissanayake (usbhanu@g...)

😠 The worst web hosting I have every seen. My Previous employer lost several his good customers because of Host Department's horrible service. Now im facing this trouble . Even their website also not loading. Two of my clients are talking to go away from me , because the emails are always dead , going to spam folders. U know , when I report this to their customer service , one said me that tell the mail receiving person to add this as a non spam. So Do I have to call 4000 my customers and tel them to do so ??
Very unprofessional service . Long time site downs. No response on critical times.
And they off the live support on these errors.
VERY VERY DISAPPOINTED !

📅 Oct 25, 2009

Marsha (marsha_99@h...)

😠 Our company has been with Host Department for five years and most of that time I would rate it as OK - not fantastic but it served our purpose. During the past few months it has had problems more and more often! The down time has been horrible. The website was down for parts of days - off and on over the past month or so. This past week the webpage and the email were down for three days straight. I could not even access the webmail. Phoning, Live Chat and Tickets are useless because there is a message on the phone to use the 24 x 7 Live Chat; the Live Chat is always "Offline" and nobody responds to the "tickets". I seemed to have been fixed on Friday but as of Saturday night and even now (Sunday noon) it is still down - no email either.

They were the ones who sold our domain name to us and I want to move to another host. I need to find the EPP Key/Auth Code. They have instructions on where to find it but I still can't seem to locate it. Has anyone found exactly where ths [read more...]

📅 Oct 23, 2009

David R (-no email-)

😠 Host department is a completely awful web host. Let's see if I can remember all the terrible experiences I've had:

* My site was down for 3 days solid for no particular reason.
* FTP access and control panel access to my site has been down for 5 days.
* The "technical support" chat was non-functional for over a month before they said anything about it. It still doesn't work.
* You can send them support email but they will never respond to it.
* There is a separate account for their ticketing site and the password recovery feature says it has sent you an email but really hasn't.
* They always have "network status warnings" up, but they never say anything about actual downtime. They're just advertising more crappy services.
* They claim to give you one domain free with hosting, but let your domain lapse without warning, fail to respond when you ask them about it and make you pay to renew it manually.
* Your sites get spam scripts dumped on them through no fault of your own.
*

📅 Oct 22, 2009

Kat B (tyger_lyllie@y...)

😠 At first, I was pleased with Host Department, but over the years, the hosting has gotten worse and worse. It all started last year. Now, this wasn't exactly Host Department's fault, but a router in en-route to my server had failed. I contacted Host Department, and they wouldn't do anything about it. They said it was not their problem. Eventually, I had to contact the company who owned that router myself in order to get the problem be fixed. A good web host would have been more helpful.

Ever since then, it's been issue after issue. My site will go down for hours at a time, often without any warning on their 'server status' page. I think in the last 5 days my site has been down every other morning for at least an hour. Last month, I was getting a 'too many connections' error on my database for about 10 days in a row. This is frustrating. I want to leave Host Department as soon as as possible. I'm fed up with the lack of up-time. I'm paying to have a website, but they're not providing

📅 Sep 23, 2009

Eben Asare Boafo (ebenasare@y...)

😠 JUST STAY AWAY FROM THE WORST HOSTING COMPANY IN THE WORLD. PERIOD.
Your websites can go off for days without their concern, then the live chat would be disabled so you do not disturb them. Horrible services.

📅 Sep 9, 2009

Stephane (importbestbuys@h...)

😠 They are the worst company ever, there uptime is more 40% up and 60% down, SQL server slow, SSL Shared server not compatible with IE8, require you to buy dedicated, server get hacked easy, lost all my data 2 times, poor support, Livechat always offline, they don't do backup of there server so when you get hacked, your done. I am switching over, screw them they are fraud.

📅 Aug 24, 2009

Eben Asare Boafo (ebenasare@y...)

😠 i had a problem and needed to talk to someone at host department over the weekend. They disabled their chat system on Friday and as at Sunday it was still off. I started sending tickets from Friday, and as at Sunday , sot a single reply to over 8 tickets sent.
Some of their servers are not reliable, and it keeps timing out often. Especially the database servers. i have had to move some clients to Hostgator due to the poor services i am experiencing now at Host Department

📅 May 5, 2009

C Gauthier (cgauthier@u...)

😞 Host Department is one of the worst run businesses I have ever used.

Norton flags their site as unsafe.

It's easy for scammers from Nigeria, Russia, and other places to set up sites that look like legitimate sites, such as those of major global financial institutions, but they are there to lure visitors to reveal their login information.

Hundreds of spams get into your inbox from WITHIN Host Department even before your email account receives messages from outside Host Department servers.

Every time they "migrate" their servers, which is all the time, something breaks that has to get fixed. This includes server extensions to the very IP address of your site, meaning it is down even though Host Department claims 99% uptime.

Finally, when you prepay for services for, say, six months, you should get the services for six months for the prepaid price, right? Not so fast, Host Department increases the price in the middle of the prepaid service period, saying they have had cost

📅 Apr 20, 2009

venugopalan (mailnendulal@g...)

😠 stay away from these people as they are not the best technical people who can help you, they dont know what is the meaning for FTP, they dont know to set up a database, all they know is to get money from us and cheat us, they will never refund with in the 30 days, i know people who still sending email to hostdepartment asking for money but in vain.

they dont have 99.99% uptime, they had 66% uptime on an average for the months oct , nov and dec 2008

📅 Apr 14, 2009

BH (babs2six@y...)

😞 My first year was not too bad, except that they did have frequent downtime and customer support seemed a little clueless.

Just recently there is malicious software hosted on 3 of my sites/their server and after reading reviews I am finding out I am not alone! There are files there I did not upload and when visitors go to my site they get a security warning. This greatly hurt my business!!

STAY AWAY FROM HERE!!!

📅 Mar 25, 2009

cp ok (wallback@7...)

😠 HostDepartment NO GOOD ON POOR
1] SLOW
2] PAGE DOWN ALL THE TIME
3] Control Panel LOOKING GOOD RUNNING SLOW
4] THE SYSTEM RUNNING SLOW
5] FTP SLOW

📅 Mar 3, 2009

Venugopalan (venugopalan5@m...)

😠 May i know from where did you get such good information about hostdepartment ? I am hosting with them and I find no such things with their hosting.

Please be loyal towards such services as it can affect many people like me.

if you dont believe it i can show you the proofs of everything. I humbly request you to remove such fake contents from your esteemed website.

I really think your website is legal and not hosted with hostdepartment and will not do the same like them.

If you are not removing the content please let me know, the reason for such a false content being there. Is hostdepartment paying you money to apprise them like this ?

Thank you
Venugopalan

📅 Nov 21, 2008

Halil (-no email-)

😉 Hi, since nearly more than 3 years i am a customer of Host Department. At the beginning they said to me i can host freely unlimited domain names but now i see this is not possible. All the domain names has to registered under your Name and Surname. They are firstly giving you a place for 10 domain names. If you have more than 10 domains you have to wait them or ask for the add new ones because they lock your control panel to add them. Basicly with my unlimited account i can add only 20 domains. Where is promises i am asking Host Department? Servers are mostly in maintenance. Okay the tech support is friendly i like people who are friendly but i want my sites opening fast and all time time working. If host department want to keep customers must keep also promisses. Control panel is not very usefull and looking cold. I mostly find somebody to talk when i have technical problems but i think in the office they are asking eachother how to fix it. New workers i think not very professional.

📅 Jun 8, 2008

elawcase (elawcase@g...)

😠 Hello, for anyone who has a complaint against hostdepartment.com or were victims of fraud such as hostdepartment.com false advertising for uptime as their servers are often down, please contact me at elawcase@gmail.com for a class action lawsuit to sue for damages and try to get the company to do honest business or not be in business at all. I have hosted with many hosting companies and some of the worst was Webhostasp.com, Vortechhosting.com, Crystaltech.com, Startlogic.com but hands down, Hostdepartment.com was truly the worst webhosting with the highest downtime. Hostdepartment customer service people are very nice and courteous but the web servers are really the worst I have experienced in the 10 years I have been in the online business. I have never had this much down time and even at important times, the server was down as much as 24 hours and three times hostdepartment claimed it was due to hacking.

📅 May 3, 2008

Matt (mattk@w...)

😠 OMG - I am so PISSED at these people right now it's not even funny!!! Let me first start by saying that I have been with these people for nearly 5 years, I've gone through some growing pains with them. Overall, they really weren't that bad, HOWEVER!!!, during the last 3 days, EVERY site of mine has been unable to be reached! I thought at first, it may be my ISP, guess again - NOT! So, over the last 5 years I've become VERY good at resolving or should I say troubleshooting the issue, arguing with Host Department aka HD and forcing their support people to research the issue. Lately, the issues have been primarily with the mySQL servers. Then it rolled over to the web servers and now, imagine this... for crying out loud, I can't even get to THEIR website to create a ticket, research the issue or anything!

So I figure I'd send an email directly to hostingsupport(at)hostdepartment.com - guess what, yep, you got it, SAME DAMN ISSUE!! Now my MAIL server is down too!!

My research [read more...]

📅 May 3, 2008

Al Tibbs (atibbs5854@s...)

😠 In 10+ years of working with hosting companies. This company is BY FAR THE WORST!!!!! There customer service is non-existent and all other means of communication are non-existent. This company should be investigated for ripping people off. Currently, my site has been down for past 3 days with no response from HostDepartment. TERRIBLE, TERRIBLE SERVICE!!!!!!! BEWARE!!!!!!!!!

📅 Apr 15, 2008

cashzzz (cashzzz@h...)

😠 I am a current user of this web hosting company called hostdepartment.com. I cannot tell you how fed up I am. Not only is the web server down all the time, the customer tech support is often offline and no one answers the phone. I am desperately trying to find another company now. Their customer support, when online, they do act very nice and helpful...but don't be tricked by this. You will feel like a sucker after you run into all the problems. You will get "Out of memory" errors as well as all other sorts of errors and your site will be down. This is a serious honest warning to those who consider them. On top of this, they will limit your unlimited domain name hosting. STAY AWAY FROM THIS COMPANY.

Also to add a note, i also tried Vortechhosting.com which is also a bunch of liars. They will deny there are any server problems to avoid them from having to pay you back for the downtime as stated in their terms.

📅 Mar 20, 2008

anon (cashzzz@h...)

😠 Hostdepartment.com has really good customer service but their servers are very poorly managed and I had downtime and problems about once every two days for a long two months. recently they told me they fixed the problems so I'm just waiting to see if things have improved. The problem is I signed up for 24 months for their discount but they will not refund me any money so I feel stuck. They are at least nice but nice isn't enough when your server has constant problems. I'm so frustrated wtih them and am currently actively seeking other hosting companies. Also, the NoLIMIT Domain name hosting is also a problem as they will tell you that all domain names need the same contact info and even if there is some minor differences, they will tell you you cannot increase your 10 domain name limit. You have to basically tell them you will sue them before they increase your limit. If you consider them, try to chat with them online...however, even at this exact moment, their online chat people [read more...]

📅 Jan 5, 2008

hostdepartment.com_User (-no email-)

😠 I have acquired a plan "NOLIMIT WEBSITE" paying for 2 years. I ADVICE AGAINST anyone lively decides to acquire it. I have always had only problems. Once it were database once it were the ftp and yesterday they have to me blocked the account without give explanations to me if not this email "Sorry for the inconvenience, may we know what your website content, our system detect that your situated is affecting our serveur performance and we need to suspend your account temporary".
I have only a BLOG and have noticed that they have to me blocked the account from when I have received a greater traffic towards mine blog. I have sped up answers that never have not arrived. Continuous to the account blocked having to have also paid for two years.

I ask you that type of plan LIMIT cannot be?
What you would make my place?

I am seriously thinking to open a legal action in their comparisons. I will continue to write on all the situated ones of reference of the field in order to denounce [read more...]

📅 Mar 15, 2007

Farceopia (ehrenfau@h...)

😠 HostDepartment.com is a terrible host. Their prices are low because the service is poor. I submitted a request to cancel my account and the next thing I received in my inbox was a bill for the next month. I submitted a support ticket which went unanswered for a week. When I submitted another ticket enquiring about the first one, they deleted my support account. I've ended up having to get my credit card company to do a charge back. STAY AWAY from HostDepartment.com

📅 Mar 6, 2007

Dmitry (wimskiy@f...)

😠 (Plan NoLimit Developer) Everyday, every night just downtime... some hours of stable work and downtime again... 99,9% uptime? Liars... see this .swf clip
http://rapidshare.com/files/19648963/hd_scum.rar.html,
you will loose all your customers with this "hosting". I can send my site traffic stats and you will see all the truth.. I'm not able to enter their own site now (03/06/2007 12:41 +02:00 GMT).

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