Dot Canada negative review #31014 by -anonymous- on Apr 2016


Dot Canada got a negative review on
dotcanada.com
Dot Canada
55 King Street West, 7th Floor
Kitchener , ON N2G4W1
CA
☎ Phone +1 705 524 2450
📠 Fax +1 705 524 2506
Customer review #31014
1/10
-anonymous- ( -no email- )
Time Hosted over 3 years
Global rating
The worst company ever! If you like to write support tickets every second day then this is the company for you. The provided email programs do not work, which they say is not their fault. Emails in the trash get deleted automatically and they do nothing to change that. The website goes down at least twice a month, more likely more often. When you write a support ticket it goes from one person to the next, so you can explain the issue over and over again, of course they do not bother to read the original ticket. Most often the problem is NOT solved or back the next day. Certainly it NEVER is their fault. Secure certificates all in the sudden come back as NOT SECURE. By the time you notice you lost business over several days, or in my case 2 weeks. They do not know what there are doing. If you like to write support tickets every few days and do not mind to not be able to do your emails, not mind that secure certificates do not work, not mind that your website is down several times per month than this is the company for you. If you need your things to work, stay away from these folks as they have old equipment and incompetent people working on issues.

102 out of 107 users found this review to be helpful!

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