Dot Canada review
This review cover a general impression of dotcanada.com product features like reliability, support, data center, price & more. Brand #3026, listed since .
Sudbury, ON p3b 2a1
Phone: +1 705 524 2450
Fax: +1 705 524 2506
Most Recent Customer Reviews
If I could rate this company as 0 I would! Dot canada transferred our domain (without my knowledge or consent) now I am unable to upload files to our company website. Called and emailed for support. Waited on the phone for 72 minutes only to be disconnected after getting to number 2 position. No emails or calls back. The live chat doesn't respond. Now I have to wait 60 days to change hosting as CIRA won't allow it since it has been transferred recently. No unlock or EPP code for the .com domain either. No doubt will be another gong show when I go to switch providers. Dot Canada (and dotwebnames) should not be allowed to host sites, especially business sites!
About Dot CanadadotCanada is an easy-to-use, customer-focused and reliable shared hosting provider focusing on a range of value priced plans and services.
dotCanada.com has been providing shared hosting since 2002 with a solid commitment to customer support and providing easy-to-use Web hosting solutions that include innovative features and services.
We do everything we can to make sure that having a Web site helps you improve your business without draining your time and money.
Having a Web site offers a unique opportunity to be creative and experiment a little ... to make a big impression without exerting a lot of time or money. You can change a Web page in a lot less time and for a lot less money than you can update a brochure or sign.
Our Professional Hosting solution gives you the tools you need to get the job done including 100% uptime and fantastic customer support.
Have a question? If you're not sure which plan you need or are an existing customer with a question, our Support Team is there to help! You can access our Members Support Center 24x7.
Whether you're an individual or small business, dotCanada.com is the hosting provider for you.
Our Commitment to Your Satisfaction
At dotCanada, Customer Service is a priority - not an afterthought. We are privledged to have some of the best customers in the world. We appreciate the opportunity to be your hosting technology partner. Our customers require our platform to be as solid as the telcos and our team to be as flexible as the small and medium size businesses they represent. We meet these needs.
Leading Edge Control Panel ... Enhanced
We are using the best web-based control panel (cPanel). cPanel is a one-stop-shop for creating e-mail accounts, web statistics, managing your web hosting environment, and more... But we didn't stop there. We've extended the cPanel Linux solution with our Hybrid Linux/Windows OS allowing for .Net, ASP, JSP, MS Access databases and other Windows features.
Get Started Faster ... Grow Quicker
dotCanada understands that not everyone is a techno-geek (like us). Our hosting plans include over 50 One-Click Script Installations such as Wordpress blog, osCommerce shopping cart, Gallery photo album and phpBB Forum. After your site is built we provide you with $100 in Microsoft and Yahoo advertising credits to grow your online presence quicker.
30 Day Money Back Guarantee
We provide a fast, reliable and comprehensive service and believe that you will be completely satisfied with our Zero Downtime Hosting. We back it up with our unbeatable no questions asked 30 day money back guarantee. If, for any reason, you are dissatisfied with our services or choose not to continue hosting with us during the first 30 days of service, a full refund will be issued for all hosting fees paid - including any setup fees!
- Host in Canada. Need Canadian Hosting? - dotCanada Canadian ... - Reliable, dependable, 100% uptime Canadian unlimited web hosting services by dotCanada.com. Find out why more and more business trust dotCanada every ...
- Portal Home - dotCanada.com - Choose a Domain... Start your web hosting experience with us by entering the domain name you want to register, transfer or simply purchase hosting for below.
- Shopping Cart - dotCanada.com - WH-SSD001 Hosted Domains:1. Pure SSD Storage:1 GB Bandwidth:100 GB, 3 Month Price - $6.95 CAD 12 Month Price - $5.95 CAD (Free Domain) 24 Month ...
- Announcements - dotCanada.com - CLOUD73.dotcanada.com – Email authentication server is having issues :: March 30. Monday, March 30, 2015. We have been experiencing an ongoing issue ...
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|Linux - Shared||Keep mouse |
|Price||Disk Space||Transfer||Updated||Free Domain / |
|dotCanada.com RedHat Linux Plan||featuresServer Specs Provided:Dual XeonOperating System:LinuxDatabases Features:MySQLWeb Hosting Server Features:FTP AccountsFrontpage ExtensionsWeb Programming Features:PHPCGI-bin / PerlEmail Features:AutorespondersEmail ForwardersWeb-based EmailPOP [...]||$11.95/mo.||1 GB||50 GB|
|Windows - Shared||Keep mouse |
|Price||Disk Space||Transfer||Updated||Free Domain / |
|dotCanada.com Windows 2003 Plan||featuresServer Specs Provided:Dual XeonOperating System:WindowsDatabases Features:MySQLMS AccessWeb Hosting Server Features:FTP AccountsFrontpage ExtensionsWeb Programming Features:PHPCGI-bin / PerlASPASP.NETEmail Features:AutorespondersEmail [...]||$13.95/mo.||1 GB||50 GB|
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As part of a five-year exclusive agreement, Hostopia will provide dotCanada with enhanced Web hosting, email and applications, managed ordering, provisioning and customer support services. DotCanada says it will continue to manage its own brand and direct sales and marketing initiatives."DotCanada.com has built a powerful reputation as a small business service provider and an enviably large base of loyal customers," says Colin Campbell, CEO of Hostopia. "Hostopia's highly customizable private-label formula gives dotCanada the ability to rapidly scale to tens of thousands of customers while presenting its own unique brand of Web services."The new services offered by dotCanada include applications like business email, spam and virus protection, ... [search all dotcanada.com news]
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Thois company shutdown my account repeatedly over a 5 year period. They avareaged about 6-9 months between each shutdown. When tech support was called in it took roughly 2 weeks each time to get my account back up and running. When I pulled my account out, they sent me a bill for the next two years and had me wait 90 minutes on the phone to rectify the problem. I will be calling Visa to block this purchase.
DO NOT HOST YOUR WEBPAGE ON DOTCANADA IF CUSTOMER SERVICE AND RELIABILITY IS IMPORTANT TO YOU.
Bottom line, I stuck with them and it has paid off and very pleased with most things.
On Oct. 24/09 I paid in full for renewal of my hosting and domain name.
On Dec. 1/09 these idiots shut down my website and e-mail.
I spent an entire week trying to get this resolved. Tried everything, live chat, e-mails, and several tickets. They just didn't bother to respond in any way. Even reported my dissatisfaction to Costco but have not heard from them yet.
This is a business and my suppliers and customers expect a certain level of professionalism from our company. Unfortunately this has now been irreversibly tarnished.
Seriously, find another hosing company to work with.
no support, no car for what they do or concen for customers.
stay way clear.
They started out great but "upgraded" and got rid of CPanel (and lost all my site and data) and now they are crap. Cust. service is awful. They NEVER answer the phone and emails take days to answer and they rarely give the right answer. You can't create sub domains. You can have 50 databases but can only manage three of them via the web management tool. You have to email them for the other 47. And that takes days. They don't have a good CMS. Overall, they are crap. Stay far, far away.
No downtime in over 3 years.
Way to go Dot Canada.
dotCanada then decided to fuck over all Costco members. They took away the real support desk for Costco users, and added a crappy phone service and an even more crappy e-mail support tool.
They also took away cPanel and added a control panel they made themselves. It was the shittiest thing I have ever used.
Now, I can get over those two. But they went too far when they took away sub-domains.
Now, I could go on, but it hurts too much to think about them.
Sticking your dick in an oven is more enjoyable than using their services.
All I want to say is... think twice before you go with these guys.
Avoid them at all cost. Believe me you will thank me you did.
I have had nothing but headache with these people.
their server up time is worse than anything I have ever seen.
I lost all of my clients and I have them to thank for it.
Their online support is terrible too.
AS FAR AS I AM CONCERNED, THEY HAV E BEEN A COMPLETE DISASTER FOR ME--MUCH AS I HATE TO BADMOUTH A FELLOW CANADIAN BUSINESS.
NO WAY TO REACH THEM FOR SUPPORT. TODAY I CANNOT EVEN LOGON TO THEIR SUPPORT SITE. ASKED FOR MY PASSWORD TO BE EMAILED (AN AUTOMATED SERVICE), AND WHAT CAME BACK WAS WHAT I KNEW IT TO BE--=AND IT DOES NOT WORK!!!
AVOID THEM AS THE PLAGUE.
LOSER BUSINESS-WITH LOSER ATTITUIDE.
Their response time sucks. Most of my tickets have been discardet so I can't even tell when all the other problems occured! My site has been down at least a couple times each month since I signed up with them. I'm planning to [read more...]
When the crap hit the fan, they failed. Our site was hosted on a server in their system called Tupper. After we had been with them since October of 2004, in Feb 2006 they decided to move our site to another server within their network (called Bennet). The transition was a nightmare.
They lost all our staff Email (over 60 people), all our web site stats, and I had to chase them for WEEKS to get any effort out of them to correct the problem. Ultimately it was never fixed appropriately. We never got an apology. We never were offered anything in reparation for this massive mistake on their part.
In fact., I had to threaten them with filing complaints with provincial and federal business authorities before they even took any effort to respond to our problems. Never ever use these people - because when you need them, they won't be there.
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