3ix negative review #19749 by M Gallagher (melgallagher@h...) on 2012
3ix got a negative review on
3ix
3ix.org is inactive, but is redirected to hostfast.com
Domain Privacy #1350, 5715 Will Clayton
Humble , TX 77338 US
☎ Phone +1 866 999 4349
📠 Fax +1 866 999 5349
📧 mail@h...3ix.org is inactive, but is redirected to hostfast.com
M Gallagher ( melgallagher@h... )
STAY AWAY! Absolutely appalling!
I have hosted a website via 3ix for 5 years and couldn't wait to get away from then in the end. The service is intermittent and I was forever finding the site down and having to spend lots of time on the live chat. Now I repurchased the url only and want to transfer it to another company but have found without a hosting package it is almost IMPOSSIBLE to contact them and when i do get hold of someone via livechat they refuse to change the ips tag and repeatedly cut me off. All their email addresses return as undelivered and without a plan i am barred from contacting any department but sales or billing. For days their live chat doesn't work at all and their UK tel no doesn't work. Even their USA tel number doesn;t alow you to talk to anyone unless you have a special code. They are a JOKE! half the live chat are obviosly non-english and they give you different answers to the same questions every time. They are cheap, which is why we were with them so long as we are a voluntary group but believe me - it is NOT worth it! All they want is your money and customer care or satisfaction is appaling!
I have hosted a website via 3ix for 5 years and couldn't wait to get away from then in the end. The service is intermittent and I was forever finding the site down and having to spend lots of time on the live chat. Now I repurchased the url only and want to transfer it to another company but have found without a hosting package it is almost IMPOSSIBLE to contact them and when i do get hold of someone via livechat they refuse to change the ips tag and repeatedly cut me off. All their email addresses return as undelivered and without a plan i am barred from contacting any department but sales or billing. For days their live chat doesn't work at all and their UK tel no doesn't work. Even their USA tel number doesn;t alow you to talk to anyone unless you have a special code. They are a JOKE! half the live chat are obviosly non-english and they give you different answers to the same questions every time. They are cheap, which is why we were with them so long as we are a voluntary group but believe me - it is NOT worth it! All they want is your money and customer care or satisfaction is appaling!
78 out of 84 users found this review to be helpful!