3ix review49 user reviews, 0 support responses, 2 testimonials, 4 products, 0 promotions, 0 social accounts, Alexa #1035850, listed 2006 (#3367)
Most Recent Customer Reviews
I opened a ticket with them regarding inaccurate info on July 28, it is now Aug 23, and they STILL haven't fixed their problems. They don't respond, it's a chatbot, DO NOT USE 3iX, they are horrible
I am a web developer and I recommended 3iX to customers who were looking for very inexpensive hosting, as $1 per month is indeed not much. However, recently my client asked to do a more complicated site also using SSL security. I had some issues and tried to resolve them with tech support - which was real pain. Very slow responses, bad English (probably outsourced service), and very little of actual help.
Trying to resolve my problems I noticed that 3iX recently made some changes, which made me confused - many web sites, different company names, really a labyrinth of channels to navigate through. Their main (outdated looking) page is 3iX.org. then you get redirected to support-billing.com then you get to fast-host.com to deal with support, yet your site is hosted yet somewhere else, and cPanel just hangs in cyberspace between all of it. Not very convenient and kind of fishy. But real problems started when I tried to setup SSL security. After many back-and-forth, support told me [read more...]
Very disappointed, I have been using their hosting more than 5 years, they withdrwal a yearly service fee from my Paypal one month before due date, I asked to cancel the service one month before due date, the 3iX cancelled my service without refund my money back of the yearly fee advance payment.
About 3ixWhy choose 3iX Networks to host your site?
* We are committed to providing prompt, knowledgeable, thorough and friendly support to our customers.
* We offer 99.9% uptime guarantee in our Service Level Agreement. It is our goal to provide the quality service that you and your business can rely on.
* 3iX provide hosting for thousands of clients worldwide, our existing customers are extremely satisfied with our service, read some of our customer's Testimonials.
* We are not a reseller. We operate our servers with full root/administrator access to allow us to set up our service the way we know best.
* Our service is based on a reliable, redundant and fast USA network infrastructure which is connected to 8 major backbones on the Internet in a fully meshed configuration, read more about our US Data Center.
* The combination of our features, price and service is unbeatable. Compare the details to see for yourself.
* FREE ClickBe! Sitebuilder, a powerful but easy way to get your website online without any html or programming experience
* 50+ FREE Scripts installed with a few clicks of your mouse using the Fantastico Auto Installer
3iX Networks Data Center, Texas, USA
* 6 managed backbone providers
* 12 more third party backbone providers
* Liebert and PowerWare UPS power back up
* Anti-static environment
* Onsite permanent generator power
* Fire suppression system with VESDA
* 24x7 network monitoring and 24x7 security guard
* Redundant HVAC system by Liebert and Data Aire
* Video camera surveillance
* IPAlert system plus "hands and eyes" service
* Datatrax© system for electrical, UPS, HVAC, and generator monitoring
High Performance Network Connections
* Routing and Switching engines from Juniper and Cisco
* Juniper M20 routers as border routers
* Cisco 6500 series switches in the distribution layer
* Cisco 6500 and 5500 switches in the aggregation layers
* Cisco 3500 and 2900 series switches at the customer layer
* Fully meshed and redundant network with 6 backbone providers: UUNet(1Gb/s),
* Level3(1Gb/s), TimeWarner(1Gb/s), GlobalCrossing(1Gb/s), C&W(1Gb/s), and
The 3iX Guarantee
If your unhappy with our service at anytime in the 30-days after sign-up we'll give you a full refund of hosting fees and your welcome to take your website to another host
We always answer the phone (you'd be surprised how many so-called hosting companies don't even list a phone number).
We will always deal with your enquiries quickly and professionally.
We will never send you SPAM, share or sell your personal information.
Emails sent to our Sales, Support or Billing Departments will firsly receive an automated response from our server. A personal response will be made to your email within 6 hours of receipt, in a recent survey the response was within 2-hours in 73% of cases, try it for yourself...
And just in-case you didn't know already...
There are NO Contracts, NO Hidden Costs, NO Setup Fees, NO Advertising and NO Banners or Pop-Ups.
But there definitely is 99% Uptime, Reliable Service and full support by 3iX's Experienced Professionals, we really care about customer service, try us...
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I have been using 3ix for several of my domains for years and they are top notch in service and value. If you don't know your way around the net and how to maintain your own website, don't blame the provider for your ignorance."
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|(3 = 6.12%)|
|(4 = 8.16%)|
|(5 = 10.2%)|
|(1 = 2.04%)|
|(36 = 73.47%)|
I recommend everybody seeking for a reliable webhosting provider, please AVOID 3ix forever.
Their hosting works like this: up (a few hours), down (whole day), up (a few hours), down (whole day)...
Firstly, I thought the above scenario only relates to 1 $ hosting plan, so I decided to try the more expensive for 3 $ per month. The only difference from the cheapest plan is improved CPanel.
If you really appreciate your money, do not pay this company a cent.
Now you cant even talk to them via Chat anymore. This hosting company has so many problems that they dont allow you to talk live online with any support person unless you buy the most epensive package they have.
3ix webhosting services are a COMPLETE JOKE. FTP is always down, SSL certificates get deactivated, you cant even backup your own site without it going down. Yes, if you try to back up your own site, they will purposely disconnect your site for about 15 minutes.
For the 15th time since July 15th, our FTP has been down. Their support will give you lame ass excuses and make up BS reasons. The only reason why they are so cheap is thats the only way they can con new customers is price.
Stay the XXX away from 3iX
Terrible hosting service. Paid peanuts and got monkeys. Guess I'm to blame for it. Their uptime is like 50%. Bad customer service - they have no idea what's going on. No email to say servers would be down. I've had my website inaccessible atleast once a month.
" i came to 3ix in march 2012 and just within a week started facing their network down issue
though their support was helpful but whats the use since u have to chek ur site every day for up or down status
thanks god i moved to my vps in may 2012
they also suspend account without intimating and no refund even no credit of remaining money to ur account "
I have hosted a website via 3ix for 5 years and couldn't wait to get away from then in the end. The service is intermittent and I was forever finding the site down and having to spend lots of time on the live chat. Now I repurchased the url only and want to transfer it to another company but have found without a hosting package it is almost IMPOSSIBLE to contact them and when i do get hold of someone via livechat they refuse to change the ips tag and repeatedly cut me off. All their email addresses return as undelivered and without a plan i am barred from contacting any department but sales or billing. For days their live chat doesn't work at all and their UK tel no doesn't work. Even their USA tel number doesn;t alow you to talk to anyone unless you have a special code. They are a JOKE! half the live chat are obviosly non-english and they give you different answers to the same questions every time. They are cheap, which is why we were with them so long as we are a voluntary group but [read more...]
i've been with them for 4 years. 4 years of headache. i have the same bad experienced as the other people saying the same poor and disgusting service of 3iX. I scream almost everyday talking with their technical live suport and i'm so tired.
I'M SO PISSED-OFF AND DISAPPOINTED WITH 3iX SERVICE AND SUPPORT. VERY DANGEROUS HOSTING COMPANY.
I DON'T WANT YOU TO EXPERIENCE WHAT I HAD WITH THEM SO PLEASE,
PLEASE AVOID 3iX. PLEASE .....
I never believed online review, but with 3ix proven over and over again that they fail to do their job. I draw the line when my site is hacked, and the reply is "we restarted the firewall and you won't face this problem anymore" Guess what, it still got hacked after less than 3 days. With all the password change it didn't make much difference. 3 days to crack 10 digit combination of alpha numeric and symbol? I doubt that is the point of entry. Downtime are ignored most of the time if no complains are made. Apparently they only have the "firewall to blame every time something goes wrong". I found a cheaper and more secure hosting company.
Finaly, 3iX suspend one of my costumer account without sending any advertising. The guy said he does but i NEVER received this email. And where is hosted my email account : 3iX !
No rellationship with 3IX, only a freek geek an his cold machine.
DONT BUY AT ALL
THEY DONT HELP IN LIVE CHAT, MOST OF THEM CANT EVEN UNDERSTAND BASIC ENGLISH
CUSTOMER SUPPORT IS A JOKE
HOSTING NODES ARE ALWAYS DOWN AND VERY VERY UNRELIABLE
ABUSE DEPARTMENT WONT EVEN ANSWER EMAILS OR DEAL WITH QUESTIONS RATHER AVOID THEM, SAME WITH LIVE CHAT.
THEY TAKE YOUR MONEY AND RUN, NO 30 DAY MONEY BACK GUARANTEE EITHER EVEN THOUGH ADVERTISED.
STAY WELL CLEAR AND NEVER BUY EVEN $1 HOSTING FROM THEM OR YOU WILL REGRET IT.
SUCK MY ONE EYE GOOKS
Nonone, goes and buy a Honda Accord and expect it to perform like a Ferrari.
So here's my review. I've been with them for a good few years, and I like them -- but only for their pricing.
Features: Average, cos I don't even utilise most of them. I set up using fantastico, and then my sites auto-run. Nothin fancy, so just a decent rating here. But they do provide fantastico with numerous stuffs. This I like.
Downtimes: Yes, unlike other hosts that I'm with, 3iX suffered has more downtimes than I would have liked, but thankfully, I was smart enough to only place my low-traffic websites with them. But which webhost has never suffered down time before? Nevertheless, I'd give them a poor rating on server uptime.
Pricing: Wonderful. $1 per month. Hah! No reasons to be using xxx.blogspot.com or xxx.wordpress.com eh? Unfortunately, it's the only best thing with 3iX -- but I'm not [read more...]
All they had to say was its working dont contact support !!!!
I left them and paid again for proper hosting.
DONT USE THEM OR YOU WILL BE VERY SORRY I LEFT WITH 6 MONTHS ON MY CONTRACT THATS HOW BAD IT IS
WILL NEVER GO WITH THESE PEOPLE AGAIN RIP YOU OFF BUY CHEAT GET 3ix.org what did I expect
This is not the first issue I have had with them, but it will be the last, I can promise!
3ix WILL LOSE YOUR DATA!
In closing you get what you pay for, for the cost a few errors are expected. They are not the best, but I'll still use them for now...
Forbidden You don’t have permission to access / on this server. And
oher words more.. Something about apache.. i don`t remember what…
port 80.. etc..
I was go and connect my self on 3ix chat and I was speak with the Agent. She was doing i don`t know what and i was able to see this.
I was tell to the Agent that where i was put “Here must be the picture”, is missing the picture.
She was left me alone. She was close the chat. I was connect again. Another Agent. Tell him again all the story.
Later, I was connect with my FTP on my site and i was see that inside
of public_html is missing the folder called “images”. I was understand
that someone, was deleted all my pictures. Thats why the site shows
just thumbnails pictures, and the 900 pixeli picture, not. So, I was
go again to the 3ix live chat, and this time I was speak with “Eric”.
She was [read more...]
Theres so many problemes with 3ix ,miserable support and and and
Buy it and have no question thats probeply the new hostername???
In one month my page are blocked all 2 days for 24 houres.
the chat is ok thats all,never you put your money out the door .
On the first time i have had 2 homepages o,n the extrele server (what is the defiinition of the extreme server )when is to much to put 2 pages on it ??sorry anywhere is the problem,when they put the cpu level only on 8-10% it is normaly when the pages are down .
never sorry theres many servers ,never 3IX hoster
bad bad bad
I MUST SAY THE SUPPORT ONLINE IS VERY GOOD.. THERE ONLINE SUPPORT CHAT COULD NOT GET ANY BETTER. IN TERMS OF RESPONSE TIMES... BUT THATS NO USE..
WHEN IT COMES TO HOSTING EXTREMELY UNRELIABLE!!!
MY SITE IS UP FOR 1 HOUR THEN DOWN AGING.... IT OBSCENE...
IF THEY COULD JUST MAKE THE WEBSITES AS RELAIBLE AS THERE ONLINE CHAT.. THEY WOULD BE MAKING MILLIONS.. !!! WHICH I AM SURE THEY ARE ANYWAY.. WITH FOOLS LIKE ME.. !!!
It doesn't make sense for me to own something which I can't have 99.9% access to. Hence I've request them to honor their 30 days money back guarantee.
I have made 5 request for them to HONOR THEIR 30 DAYS MONEY BACK GUARANTEE. Till date, no such commit from them. I will feedback in this forum if they do so. Hopefully people will make a better decision before deciding to host site with them.
Admittedly we have some problems from time to time, so I could not recommend it for a 100% uptime critical application.
For the money it's -so far- worth it and the chat operators help you sort out things (unless something really weird has taken place and they can't). Other hosts do not have chat and you have to wait hours for assistance by email.
3ix.org Will Win This Award. The World Popular Server down, Poor Support Hosting Company 3ix.org.. I personall recommend you, You guys Dont go 3ix.org Hosting Any Packages, Price is Cheap thats why Support & Server uptime Cheap.
DONT TRUST 3ix.org
if we ask this issue to support center, support center staffs says , one moment i will checking [they never check, just sleep] when server got uptime, staffs says, no errors, your site working fine. please delete browser cache. blah,blah,blah..
My recommendation is "STAY AWAY FROM "3IX ORG
Support: 02 /10
Uptime: -06 /10
C/panel: 08 / 10
--------chat begins after about 3-4 mins of waiting -----------
Chat InformationPlease wait for an operator to respond.
Chat InformationAll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
Chat InformationYou are now connected.
Live-Chat: Welcome to 3iX live chat, my name is Susan, please hold for a moment, I am reviewing your question.
Live-Chat: I confirm that the techs are aware of the [read more...]
My question is: I have seen so many complaints and wonder how they could be served a lawsuit? They quite simply do not honor their contracts and should be shut down .... full stop!
Every month we have some issues with them. At the beggining it was ok as the Live Chat ppl could help pretty fast. But recently they say "please contact our support techs via this form". And then it takes AGES for them to fix the problem.
It may be good if you want to host your website with pictures, etc.
If you are a business owner go for something better (more expensive) as 3iX will lose you some clients otherwise!!
You are now connected.
LiveHelp: Welcome to 3iX live [read more...]
24x7Help: What happened is known as DNS Hacking that isn't a usual way of hacking/spoofing. This method is based on a vulnerability on DNS Protocol. We have taken measures on our server. Actually not all domains on server had this problem. There were only few and we fixed them already.
24x7Help: Things that you should know about securing DNS
24x7Help: we have taken this measures on our server
24x7Help: Use DNS forwarders
24x7Help: Use caching-only DNS servers
24x7Help: Use DNS advertisers
24x7Help: Use DNS resolvers
24x7Help: Protect DNS from cache pollution
24x7Help: Enable DDNS for secure connections only
24x7Help: Disable zone transfers
24x7Help: Use firewalls to control DNS access
24x7Help: Set access controls on DNS registry entries
24x7Help: Set access controls on DNS file [read more...]
They provide hosting for as low as $1 per month and this was the reason I thought to host with them just like thousands of other users who have hosted with
I was stunned to see that my domains hosted with them has doorway subdomains with advertisements and malware.
I checked my cpanel and amazingly there were actually no sub domains in cpanel.
Those subdomains were actually created secretly through DNS entries by 3ix.org so that they can serve advertisements and malwares without being caught by
So I did a Reverse DNS lookup and found that all domains hosted by them are suffering from the same issue.
They are cheating their users and now all the sites hosted with them are in danger as this will be considered as spam by Search engines and all sites can be
I would strictly advice to stay away from this web hosting company.
Their nameservers are [read more...]
Trouble started right after signing up: ClickBe didn't work. Asked them to fix it. They made a number of attempts, and did not get it to work most of the time. They downgraded my subscription to Excite level in the process and lost my two mailing lists. I then told them I wanted a refund (they offer a 30-day refund) and stated my reasons. According to support, I have an open ticket with admins regarding the refund, but they did not get back to me in this matter in the past 5 days. The story is documented here (still hosted by them :-)
Why I rated their pricing as 1 out of 5: they are cheap, but given that they did not deliver anything, the price is not right...
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