3ix review

This review cover a general impression of 3ix.org product features like reliability, support, data center, price & more. Brand #3367, listed since .

Most Recent Customer Reviews

phimmasane (ophimmasane@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
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Unsatisfied
Very disappointed, I have been using their hosting more than 5 years, they withdrwal a yearly service fee from my Paypal one month before due date, I asked to cancel the service one month before due date, the 3iX cancelled my service without refund my money back of the yearly fee advance payment.
sabrx (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
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Avoid 3ix forever
I recommend everybody seeking for a reliable webhosting provider, please AVOID 3ix forever.

Their hosting works like this: up (a few hours), down (whole day), up (a few hours), down (whole day)...

Firstly, I thought the above scenario only relates to 1 $ hosting plan, so I decided to try the more expensive for 3 $ per month. The only difference from the cheapest plan is improved CPanel.

If you really appreciate your money, do not pay this company a cent.
John Malcom (aitalian@y...)
Time Hosted: 1 to 2 years
Global rating
Features
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3ix STAY CLEAR AWAY FROM THIS CLOWNS!
Now you cant even talk to them via Chat anymore. This hosting company has so many problems that they dont allow you to talk live online with any support person unless you buy the most epensive package they have.

3ix webhosting services are a COMPLETE JOKE. FTP is always down, SSL certificates get deactivated, you cant even backup your own site without it going down. Yes, if you try to back up your own site, they will purposely disconnect your site for about 15 minutes.

For the 15th time since July 15th, our FTP has been down. Their support will give you lame ass excuses and make up BS reasons. The only reason why they are so cheap is thats the only way they can con new customers is price.

Stay the XXX away from 3iX
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Overview

About 3ix

Why choose 3iX Networks to host your site?

* We are committed to providing prompt, knowledgeable, thorough and friendly support to our customers.
* We offer 99.9% uptime guarantee in our Service Level Agreement. It is our goal to provide the quality service that you and your business can rely on.
* 3iX provide hosting for thousands of clients worldwide, our existing customers are extremely satisfied with our service, read some of our customer's Testimonials.
* We are not a reseller. We operate our servers with full root/administrator access to allow us to set up our service the way we know best.
* Our service is based on a reliable, redundant and fast USA network infrastructure which is connected to 8 major backbones on the Internet in a fully meshed configuration, read more about our US Data Center.
* The combination of our features, price and service is unbeatable. Compare the details to see for yourself.
* FREE ClickBe! Sitebuilder, a powerful but easy way to get your website online without any html or programming experience
* 50+ FREE Scripts installed with a few clicks of your mouse using the Fantastico Auto Installer

3iX Networks Data Center, Texas, USA

* 6 managed backbone providers
* 12 more third party backbone providers
* Liebert and PowerWare UPS power back up
* Anti-static environment
* Onsite permanent generator power
* Fire suppression system with VESDA
* 24x7 network monitoring and 24x7 security guard
* Redundant HVAC system by Liebert and Data Aire
* Video camera surveillance
* IPAlert system plus "hands and eyes" service
* Datatrax© system for electrical, UPS, HVAC, and generator monitoring

High Performance Network Connections

* Routing and Switching engines from Juniper and Cisco
* Juniper M20 routers as border routers
* Cisco 6500 series switches in the distribution layer
* Cisco 6500 and 5500 switches in the aggregation layers
* Cisco 3500 and 2900 series switches at the customer layer
* Fully meshed and redundant network with 6 backbone providers: UUNet(1Gb/s),
* Level3(1Gb/s), TimeWarner(1Gb/s), GlobalCrossing(1Gb/s), C&W(1Gb/s), and
* ATT(DS3)


The 3iX Guarantee

If your unhappy with our service at anytime in the 30-days after sign-up we'll give you a full refund of hosting fees and your welcome to take your website to another host

We always answer the phone (you'd be surprised how many so-called hosting companies don't even list a phone number).

We will always deal with your enquiries quickly and professionally.

We will never send you SPAM, share or sell your personal information.

Emails sent to our Sales, Support or Billing Departments will firsly receive an automated response from our server. A personal response will be made to your email within 6 hours of receipt, in a recent survey the response was within 2-hours in 73% of cases, try it for yourself...

And just in-case you didn't know already...

There are NO Contracts, NO Hidden Costs, NO Setup Fees, NO Advertising and NO Banners or Pop-Ups.

But there definitely is 99% Uptime, Reliable Service and full support by 3iX's Experienced Professionals, we really care about customer service, try us...

Related links

  • 100 - 3iX Europe are the leaders in Reliable, Low-Cost, Web Hosting, Superior Equipment, the Latest Software, High-Speed Connections in our US Data Center, with ...
  • www.3ix.org - 3iX Networks Acceptable Use Policy for Web Hosting ... - Acceptable Usage Policy. 3iX Networks (hereafter referred to as 3iX) is dedicated to providing an all round top quality service. The terms and conditions which ...
  • www.3ix.org - 3iX Europe - Hosting Plan Comparison - Number of seperate websites that can be hosted in one plan. Host 1. Website! Host 3. Websites! Host 5. Websites! Unlimited Websites! Sub Domains. 20. 50.
  • 11 - 3iX - 3iX Australia are the leaders in Reliable, Low-Cost, Web Hosting, Superior Equipment, the Latest Software, High-Speed Connections in our US Data Center, ...

3ix.org Screenshot
Website research for 3ix on March 2, 2006 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
3iX - Excite features3iX are the leaders in Reliable, Low-Cost, Web Hosting, Superior Equipment, the Latest Software, High-Speed Connections in our $15M Data Center, backed up by Support Professionals who really care, from just ONE DOLLAR a month. It's no wonder that [...]$1.00/mo. 50 MB1 GB
3iX - Extra featuresWe are committed to providing prompt, knowledgeable, thorough and friendly support to our customers.
We offer 99.9% uptime guarantee in our Service Level Agreement. It is our goal to provide the quality service that you and your business can rely [...]
$3.00/mo. 200 MB3 GB
3iX - Expert featuresWe are committed to providing prompt, knowledgeable, thorough and friendly support to our customers.
We offer 99.9% uptime guarantee in our Service Level Agreement. It is our goal to provide the quality service that you and your business can rely [...]
$5.00/mo. 500 MB6 GB
3iX - Extreme featuresWe are committed to providing prompt, knowledgeable, thorough and friendly support to our customers.
We offer 99.9% uptime guarantee in our Service Level Agreement. It is our goal to provide the quality service that you and your business can rely [...]
$8.00/mo. 1 GB15 GB

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TestimonialsCustomer testimonials

"Its hard to trust morons who can't write or speak English and sound like 12-year olds on their parent's computer. I can only surmise they are 3ix competitors.

I have been using 3ix for several of my domains for years and they are top notch in service and value. If you don't know your way around the net and how to maintain your own website, don't blame the provider for your ignorance."
Jim Jones ( -no email- ) / jimjones.org
"Hi to all who looking for cheap host.I am with 3ix.org for about more than 6 month and many times my site site was offline but they offer an fast suport to resolve it.Think twice before you buy an cheap host, because many times (about 1 or 2 time /day maybe your site will be offline for couple minutes or half hour or more )you.I am still with them till my traffic grow up and then I will find another hosting if they continues to offer an service like this.So if you are beginer you can chose them, but if you are a lot of trafic I recomand you to find another one.By the way my site is onlinetopgames.net an site with online games and tv cartoons; for see how many times my site is offline, you can visit them more than once per day to view the real true, like that you will see how many times an site hosted by 3ix.org is offline."
Mircea ( palcomir@g... ) / onlinetopgames.net

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ReviewsCustomer Ratings

The quick stats of 3ix profile shows a note average of 2.7 out of 10, counting 47 opinions. (few listed on the top of the page)
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Athreya (athreyachidambi@g...)
Time Hosted: over 3 years
Global rating
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Terrible hosting service
Terrible hosting service. Paid peanuts and got monkeys. Guess I'm to blame for it. Their uptime is like 50%. Bad customer service - they have no idea what's going on. No email to say servers would be down. I've had my website inaccessible atleast once a month.
williams (funkruti@g...)
Time Hosted: 1 to 3 months
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worst hosting ever seen
" i came to 3ix in march 2012 and just within a week started facing their network down issue
though their support was helpful but whats the use since u have to chek ur site every day for up or down status
thanks god i moved to my vps in may 2012
they also suspend account without intimating and no refund even no credit of remaining money to ur account "
M Gallagher (melgallagher@h...)
Time Hosted: over 3 years
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Cost
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STAY AWAY! Absolutely appalling!
I have hosted a website via 3ix for 5 years and couldn't wait to get away from then in the end. The service is intermittent and I was forever finding the site down and having to spend lots of time on the live chat. Now I repurchased the url only and want to transfer it to another company but have found without a hosting package it is almost IMPOSSIBLE to contact them and when i do get hold of someone via livechat they refuse to change the ips tag and repeatedly cut me off. All their email addresses return as undelivered and without a plan i am barred from contacting any department but sales or billing. For days their live chat doesn't work at all and their UK tel no doesn't work. Even their USA tel number doesn;t alow you to talk to anyone unless you have a special code. They are a JOKE! half the live chat are obviosly non-english and they give you different answers to the same questions every time. They are cheap, which is why we were with them so long as we are a voluntary group but [read more...]
3ixSUCKS (-no email-)
Time Hosted: 2 to 3 years
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STAY THE HELL AWAY FROM 3IX! they are the most incompitent site around. they wont even allow you to backup your ownsite. they will ban your IP address, they will disable your primary login and they are just plain dumbxa
greg (gregcinco@y...)
Time Hosted: over 3 years
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POOR 3iX
i've been with them for 4 years. 4 years of headache. i have the same bad experienced as the other people saying the same poor and disgusting service of 3iX. I scream almost everyday talking with their technical live suport and i'm so tired.

I'M SO PISSED-OFF AND DISAPPOINTED WITH 3iX SERVICE AND SUPPORT. VERY DANGEROUS HOSTING COMPANY.

I DON'T WANT YOU TO EXPERIENCE WHAT I HAD WITH THEM SO PLEASE,
PLEASE AVOID 3iX. PLEASE .....
lyleson (lyleson.chua@o...)
Time Hosted: 2 to 3 years
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Bad to the bone
I never believed online review, but with 3ix proven over and over again that they fail to do their job. I draw the line when my site is hacked, and the reply is "we restarted the firewall and you won't face this problem anymore" Guess what, it still got hacked after less than 3 days. With all the password change it didn't make much difference. 3 days to crack 10 digit combination of alpha numeric and symbol? I doubt that is the point of entry. Downtime are ignored most of the time if no complains are made. Apparently they only have the "firewall to blame every time something goes wrong". I found a cheaper and more secure hosting company.
Alan (-no email-)
Time Hosted: 1 to 2 years
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ive been using 3ix now for nearly 2 years and ive got to say that i was a little bit worried before i first signed up because i had read a couple of bad reviews, but as with a lot of things like this due to the price i decided to give it a go and i am so glad i did - everything i needed at a very cheep price! ive had no issues to speak of and ive had close to 100% up time while ive been with them, there was one time when my site was down for 4 hours while they upgraded my server which was done in the middle of the night so i cant really moan about that! the only time i have used their live chat help was at the begining when i was having problems loading up my site, this was my second web site but someone else set up the first one for me so i was unsure of how to do everything, the lady i spoke to was a great help. ive got nothing bad to say about 3ix as hosts and do regularly recommend them to my friends
François (-no email-)
Time Hosted: 1 to 2 years
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I did'nt YOU cannot be confident with this hosting provider. Simply because theses guy not working with you. Is about 3ix and itself. Costumer is nothing. The Chat is a joke. You will be never understanded ...

Finaly, 3iX suspend one of my costumer account without sending any advertising. The guy said he does but i NEVER received this email. And where is hosted my email account : 3iX !

No rellationship with 3IX, only a freek geek an his cold machine.
Anonymous (nonofyourbusiness@s...)
Time Hosted: under 1 month.
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TOTALLY SHITE

DONT BUY AT ALL

THEY DONT HELP IN LIVE CHAT, MOST OF THEM CANT EVEN UNDERSTAND BASIC ENGLISH

CUSTOMER SUPPORT IS A JOKE

HOSTING NODES ARE ALWAYS DOWN AND VERY VERY UNRELIABLE

ABUSE DEPARTMENT WONT EVEN ANSWER EMAILS OR DEAL WITH QUESTIONS RATHER AVOID THEM, SAME WITH LIVE CHAT.

THEY TAKE YOUR MONEY AND RUN, NO 30 DAY MONEY BACK GUARANTEE EITHER EVEN THOUGH ADVERTISED.

STAY WELL CLEAR AND NEVER BUY EVEN $1 HOSTING FROM THEM OR YOU WILL REGRET IT.

SUCK MY ONE EYE GOOKS

SIMPLE
Ahmad (presariosl7@h...)
Time Hosted: 1 to 2 years
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For the God Sake Please don't purchase any hosting from them. The worst hosting place in the earth. They suspended my account without any notice, after I made an inquiry they replied the site is consuming their stupid server. I had been experiencing down times few times a day. I didn't run any scripts to over load their server. This is what happens to all after few years. If you want to experience down times and server load errors please go 3ix.
Michael (mcbcrb@h...)
Time Hosted: over 3 years
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3ix.org is the absolute worst web hosting provider ever! They are terrible... support is purposely aimed to get your money and leave you high and dry... they are frequently down, emails will be cancelled to your friends and family because they provide for spam producers. In other words, your family and friends will flag all your emails as spam and there is nothing they or you can do about it. DO NOT spend your money with this company!!!
Mar (blog@m...)
Time Hosted: 2 to 3 years
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Guys, you get what you pay for. Is there any other hosting that's cheaper than 3iX? No.

Nonone, goes and buy a Honda Accord and expect it to perform like a Ferrari.

So here's my review. I've been with them for a good few years, and I like them -- but only for their pricing.

Features: Average, cos I don't even utilise most of them. I set up using fantastico, and then my sites auto-run. Nothin fancy, so just a decent rating here. But they do provide fantastico with numerous stuffs. This I like.

Downtimes: Yes, unlike other hosts that I'm with, 3iX suffered has more downtimes than I would have liked, but thankfully, I was smart enough to only place my low-traffic websites with them. But which webhost has never suffered down time before? Nevertheless, I'd give them a poor rating on server uptime.

Pricing: Wonderful. $1 per month. Hah! No reasons to be using xxx.blogspot.com or xxx.wordpress.com eh? Unfortunately, it's the only best thing with 3iX -- but I'm not [read more...]
John S (zendfan@g...)
Time Hosted: 6 mo. to 1 year
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Had resellers package with them sites went down constantly and emails,
All they had to say was its working dont contact support !!!!

I left them and paid again for proper hosting.

DONT USE THEM OR YOU WILL BE VERY SORRY I LEFT WITH 6 MONTHS ON MY CONTRACT THATS HOW BAD IT IS

WILL NEVER GO WITH THESE PEOPLE AGAIN RIP YOU OFF BUY CHEAT GET 3ix.org what did I expect
John (hema123123123@y...)
Time Hosted: 1 to 2 years
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This company is worst than your enemies. They will kill you and your business eventually. And 24 hour support is a scam. They have no idea what is happening and will give very general copy & past responses like We do apologies for the inconvenience caused. The server shutdown will last for 3 days. It happened to me, in one week, two breakdowns for days. Pay a little bit more and help yourself. Keep away from this jusk lousy bad web host.
Justyn (justynd@g...)
Time Hosted: 2 to 3 years
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3ix is PATHETIC. Steer clear of this host. They had an apparent disk crash and restored my site to a snapshot that was MONTHS old. I lost all my data and 40+ hours of web development. Not only did they not have a recent backup, but there was a 24-hour outage for my sites. What on earth am I paying them for? Their support knows NADA about anything and is known for belligerent dealings.

This is not the first issue I have had with them, but it will be the last, I can promise!

3ix WILL LOSE YOUR DATA!
Jeffry (presariosl7@h...)
Time Hosted: 6 mo. to 1 year
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I've been using 3ix for over 6 months and everyday I experience the server load problems. They do nothing and advice the customers to wait. This is the worst hosting company in the world. Now Its not easy for me to shift into some other because It takes few days to transfer all my files and set up my site in a new server. I'm in a real trouble. Please stay away from this worst hosting company. There are free hosting providers better than this.
Luke (donateblog@o...)
Time Hosted: 1 to 2 years
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I must say, I have had a few server downtimes in the few years I've been with 3ix - but on the whole it hasn't been that bad. Any approach to live support resolves the problem. My site http://www.spankingallery.com has been up for about 6 months now with 2 downtimes caused by IP lockout - that has since been fixed.

In closing you get what you pay for, for the cost a few errors are expected. They are not the best, but I'll still use them for now...
iulian (zambrean@g...)
Time Hosted: 1 to 2 years
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well.. 2 days ago when i was try to enter in my site i was see this:

Forbidden You don’t have permission to access / on this server. And
oher words more.. Something about apache.. i don`t remember what…
port 80.. etc..

I was go and connect my self on 3ix chat and I was speak with the Agent. She was doing i don`t know what and i was able to see this.

http://800pixeli.wordpress.com/files/2009/09/xxxed1.jpg
I was tell to the Agent that where i was put “Here must be the picture”, is missing the picture.

She was left me alone. She was close the chat. I was connect again. Another Agent. Tell him again all the story.

Later, I was connect with my FTP on my site and i was see that inside
of public_html is missing the folder called “images”. I was understand
that someone, was deleted all my pictures. Thats why the site shows
just thumbnails pictures, and the 900 pixeli picture, not. So, I was
go again to the 3ix live chat, and this time I was speak with “Eric”.
She was [read more...]
Pat (putt@p...)
Time Hosted: 6 mo. to 1 year
Global rating
3ix.org is one of the worst web host i've came across. They suspend account without warning and it was offline for months ( i was away). When I asked why, they said the site was causing more than 10% load on server so it was suspended. My site is basic static html/image with no script. When I asked for log file, they send me bogus log which has no IP indication or is related to my website. When i asked why I wasn't informed, they said they did send me email, but when i asked them to forward a copy with full header, they wouldn't. Later admitted that they never send the email. Their support LIE, and are untrustworthy to work with. They are willing to make up information just to pass by. Please, do yourself a favor, don't host here, it isn't worth the trouble. warn others! It is cheap, and you get cheap service in return.
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
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All of time down or suspended for 24hrs,very good chat help:(
Theres so many problemes with 3ix ,miserable support and and and

Buy it and have no question thats probeply the new hostername???
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
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I am from europe and for 1 yaer this server,bad but from any problems they put the homepage down from 24houres ,sorry that is not a support .
In one month my page are blocked all 2 days for 24 houres.
the chat is ok thats all,never you put your money out the door .
On the first time i have had 2 homepages o,n the extrele server (what is the defiinition of the extreme server )when is to much to put 2 pages on it ??sorry anywhere is the problem,when they put the cpu level only on 8-10% it is normaly when the pages are down .
never sorry theres many servers ,never 3IX hoster
bad bad bad
chiraag (chiraag007@h...)
Time Hosted: 3 to 6 months
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NEVER USE THEM!!!
I MUST SAY THE SUPPORT ONLINE IS VERY GOOD.. THERE ONLINE SUPPORT CHAT COULD NOT GET ANY BETTER. IN TERMS OF RESPONSE TIMES... BUT THATS NO USE..

WHEN IT COMES TO HOSTING EXTREMELY UNRELIABLE!!!
MY SITE IS UP FOR 1 HOUR THEN DOWN AGING.... IT OBSCENE...

IF THEY COULD JUST MAKE THE WEBSITES AS RELAIBLE AS THERE ONLINE CHAT.. THEY WOULD BE MAKING MILLIONS.. !!! WHICH I AM SURE THEY ARE ANYWAY.. WITH FOOLS LIKE ME.. !!!
Brad (barrettwebsites@g...)
Time Hosted: 1 to 2 years
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I have two sites hosted with 3iX that have been reliable. For some reason, the 3rd site I host with them is not so reliable. I'll have a good stretch, and then it would go down for hours at a time with no word from support. I guess that's what I should expect for $12 a year.
kuna (isathya79@h...)
Time Hosted: 1 to 2 years
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I had my websites on 3ix for over year. I hired people to build htem. I paid over 50 000 dollars to build htem. Now the stupid 3ix had some disk problem. my server has gone!!!! no website access whatsoever. No content. They are asking me to upload my back up copy. I have no freaking back up copy. and they dont answer phone. they dont give their ceo number. they dont talk to you. if you cal ltheir number, their number voicemail box is full. how are we suppose to trust this service? VERY DANGEROUS. DONT TRUST THIS GIMMICK AT ALL!!!!
CPP (webmaster@c...)
Time Hosted: 1 to 3 months
Global rating
Ever since I have hosted my site at 3IX, I'm seeing poor connection to the server. I have aided the support department on the debugging. Every time they response, they repeat debugging request for me without looking back at the history.

It doesn't make sense for me to own something which I can't have 99.9% access to. Hence I've request them to honor their 30 days money back guarantee.

I have made 5 request for them to HONOR THEIR 30 DAYS MONEY BACK GUARANTEE. Till date, no such commit from them. I will feedback in this forum if they do so. Hopefully people will make a better decision before deciding to host site with them.
nick (nick999@m...)
Time Hosted: over 3 years
Global rating
3ix chat is ok and generally helpful.
Admittedly we have some problems from time to time, so I could not recommend it for a 100% uptime critical application.
For the money it's -so far- worth it and the chat operators help you sort out things (unless something really weird has taken place and they can't). Other hosts do not have chat and you have to wait hours for assistance by email.
Kajan (sharma_lk2010@y...)
Time Hosted: 6 mo. to 1 year
Global rating
Just Start a Review Website, Who is The Best Server down Company ? who is The poor Hosting Support Service Company?

3ix.org Will Win This Award. The World Popular Server down, Poor Support Hosting Company 3ix.org.. I personall recommend you, You guys Dont go 3ix.org Hosting Any Packages, Price is Cheap thats why Support & Server uptime Cheap.

DONT TRUST 3ix.org
Pradeep (prmaster2010@y...)
Time Hosted: 6 mo. to 1 year
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I have 2 Extra plan Shared hosting with 3ix.org. Nowdays, 3ix.org Seems lots of server issues, i just installed Alertsite Monitoring service to my 5 websites. everyday i receive 7-12 errors / ser down reports, sometime it will takes 1-2 hours.

if we ask this issue to support center, support center staffs says , one moment i will checking [they never check, just sleep] when server got uptime, staffs says, no errors, your site working fine. please delete browser cache. blah,blah,blah..

My recommendation is "STAY AWAY FROM "3IX ORG
Support: 02 /10
Uptime: -06 /10
C/panel: 08 / 10


Thanks.
Alan (lon3tree@h...)
Time Hosted: 6 mo. to 1 year
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If my opinion is worth a cent, I would strongly recommend not getting cheat by this hosting company 3IX.com, over the last 8 months, I have more than 5 times of outage to my site, this include incoming and outgoing emails being lost in the air. Tech support staffs are the worst I have ever seen. Trust me, they are not customer oriented at all. Instead of easing the customers, they could just pissed them off, well, afterall, they have already got your money, so who cares, right? I've attached below a chat log for reference.

--------chat begins after about 3-4 mins of waiting -----------
Chat InformationPlease wait for an operator to respond.

Chat InformationAll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

Chat InformationYou are now connected.

Live-Chat: Welcome to 3iX live chat, my name is Susan, please hold for a moment, I am reviewing your question.

Live-Chat: I confirm that the techs are aware of the [read more...]
Tony Garrett (andytlaird@g...)
Time Hosted: 6 mo. to 1 year
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I have never come across such an appalling company in my life on the nett! I have 2 sites and they were down on a daily basis! I contacted their 24 hr support and the level of English was a joke! I had to question this persons ability to understand as I had no idea what he was writing but then received lots of sarcasm. By the way I write English educational books! This wasn't typos but grammar! Where are these people as I noticed they have a telephone number in Thailand!

My question is: I have seen so many complaints and wonder how they could be served a lawsuit? They quite simply do not honor their contracts and should be shut down .... full stop!
Nick Apostolakis (-no email-)
Time Hosted: 2 to 3 years
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The 3ixis a mediocre hosting company. Although when one thinks about what they charge then what you pay is what you get. There are uptime problems, but so far i have not seen any dns spam/hack problems and when i had to use the live chat i had my problem resolved.
Monty (-no email-)
Time Hosted: 6 mo. to 1 year
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Bad. Bad. Bad.
Every month we have some issues with them. At the beggining it was ok as the Live Chat ppl could help pretty fast. But recently they say "please contact our support techs via this form". And then it takes AGES for them to fix the problem.
It may be good if you want to host your website with pictures, etc.
If you are a business owner go for something better (more expensive) as 3iX will lose you some clients otherwise!!
Les Monday (l_monday@s...)
Time Hosted: 3 to 6 months
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3ix must be the worst hosting company in the world I went with them 6 months ago and straight away had major connection problems, tried to ring them, answer machine “leave your telephone number and name and well get back to you. Never ever did. Tried live chat most of the operators do not know what they are doing (told me they could see my site at their end) took me 2 days to get hold of someone that did and was told they had to reset the something or other. This happened quite a number of times with loss of service for hours. Monday I lost both my site and email contacted 3ix by live chat told it would be up and running within 2/3 hrs. Since then its not been working, that’s 3days now with without service and being fed excuses from it’s a virus, changing the server, it running but its got to perpetrates the internet, again 3 hrs and still not working here is the chat from 3ix when I tried to get them to change server tonight
You are now connected.
LiveHelp: Welcome to 3iX live [read more...]
-anonymous- (-no email-)
Time Hosted: under 1 month.
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Customer Relation
After reading Manish's note about DNS subdomain spam/malware, I checked with 3ix 24hr tech service. They responded in under 1 minute, and took less than 5 minutes to verify the issue.

24x7Help: What happened is known as DNS Hacking that isn't a usual way of hacking/spoofing. This method is based on a vulnerability on DNS Protocol. We have taken measures on our server. Actually not all domains on server had this problem. There were only few and we fixed them already.

24x7Help: Things that you should know about securing DNS
24x7Help: we have taken this measures on our server
24x7Help: Use DNS forwarders
24x7Help: Use caching-only DNS servers
24x7Help: Use DNS advertisers
24x7Help: Use DNS resolvers
24x7Help: Protect DNS from cache pollution
24x7Help: Enable DDNS for secure connections only
24x7Help: Disable zone transfers
24x7Help: Use firewalls to control DNS access
24x7Help: Set access controls on DNS registry entries
24x7Help: Set access controls on DNS file [read more...]
Manish (irajiv2001@y...)
Time Hosted: 3 to 6 months
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I am hosting two websites with hosting company - http://www.3ix.org

They provide hosting for as low as $1 per month and this was the reason I thought to host with them just like thousands of other users who have hosted with

them.

I was stunned to see that my domains hosted with them has doorway subdomains with advertisements and malware.

I checked my cpanel and amazingly there were actually no sub domains in cpanel.

Those subdomains were actually created secretly through DNS entries by 3ix.org so that they can serve advertisements and malwares without being caught by

HOSTING USERS.

So I did a Reverse DNS lookup and found that all domains hosted by them are suffering from the same issue.

They are cheating their users and now all the sites hosted with them are in danger as this will be considered as spam by Search engines and all sites can be

banned anytime.

I would strictly advice to stay away from this web hosting company.

Their nameservers are [read more...]
Anonym (-no email-)
Time Hosted: 6 mo. to 1 year
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I used 3ix and I was disappointed with their unprofessional behavior and low security. That is why I changed my web hosting provider.
jason kadinger (jmkadinger@j...)
Time Hosted: under 1 month.
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I just set up my website and am thrilled with the results. When I did have a problem, I used their live chat, and they were very helpful in helping me troubleshoot. www.jasonkadinger.com I only have a basic understanding of ftp. and was able to put it together for the $1 mo. excite plan - you'd have a hard time finding web hosting for less than $20 a year!
AON (aon_Raza@h...)
Time Hosted: under 1 month.
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DON'T WASTE YOUR MONEY! Worst support ever. Not to mention they will suspend without notice and delete your data. You would have to be the a major idiot to go with them.
Mark (watchinuwatch@y...)
Time Hosted: 1 to 3 months
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Horrible! The worst I have ever experienced. If you register a domain there is NO CONTROL through the admin utility. Although there is a domain admin utility, it doesn't do anything. The support will tell you that it doesn't work through the admin. You need to talk via live chat to update your nameservers. And they say they do it but never do. For one domain, I had a tech rep give me an auth code without verifying my information!!! If you want to get robbed or cheated I highly recommend this place for you.
Michael Glatz (michael@m...)
Time Hosted: over 3 years
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Been with them for years and never had a serious problem, that was not my own fault. Must admit that this is not for the novices that end up complaining because they are lost. This is a no frills service that is excellent for the price.
sanjay (sanjaykattimani@h...)
Time Hosted: 6 mo. to 1 year
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They are definitely one of the most cost effective hosting providers. Support isnt difficult to get. Site has good speed. There is only one limitation with them that i faced. You are not allowed to send more than 150 mails in an hour.
Marc Creighton (marc.creighton@a...)
Time Hosted: 1 to 2 years
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Currently hosting with Excel plan - nothing but professional helpful service - these guys are top class !
KOVACS, Istvan (kovacs.it@g...)
Time Hosted: under 1 month.
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Signed up for the Excel plan ($44/year, 5 GB storage, cPanel, ClickBe, Fantastico, etc.) They were nice and responsive prior to my purchase.
Trouble started right after signing up: ClickBe didn't work. Asked them to fix it. They made a number of attempts, and did not get it to work most of the time. They downgraded my subscription to Excite level in the process and lost my two mailing lists. I then told them I wanted a refund (they offer a 30-day refund) and stated my reasons. According to support, I have an open ticket with admins regarding the refund, but they did not get back to me in this matter in the past 5 days. The story is documented here (still hosted by them :-)
http://kovacs-telekes.org/

Why I rated their pricing as 1 out of 5: they are cheap, but given that they did not deliver anything, the price is not right...
Jill Sullivan, Australia (hanbai@a...)
Time Hosted: 1 to 2 years
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Fantastic Support! I'm paying 3iX one dollar a month for my web hosting, amazing! John Eastman in the 3iX Support Center spent a lot of time helping me, I'm quite new to the internet :) thanks John!
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