EUserv review

4 user reviews, 0 support responses, 0 testimonials, 4 products, 1 promotion, 4 social accounts, Alexa #913525, listed 2008 (#11798)

Most Recent Customer Reviews

-anonymous- (admin@u...)
Time Hosted: 6 mo. to 1 year
Global rating
Bad experience with this service provider.
They blocked my server with 11 VPS inside, because they detected a spam section from one of my ips, but the IP involved in the Spam report, was not mine!
1 hour to reply, otherwise they lock all.
Finally I got all VPS offline for a lot of hours and they haven't replied in time, they never get back with explainations or something else, the bad provider we had!
Stay away from them, totally disappointed for the missing support!
-anonymous- (patheticcockroach@p...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Decent hosting at low prices
I've used several of their "Misurfi" servers (that's the name they give to their low-cost servers) since summer 2013.
In the first server, one of the 2 RAID 1 hard drives eventually got damaged, and the support only suggested to get a new server (instead of simply replacing the faulty drive, which I believe RAID 1 is for), hence my low rating for customer relation. The replacement server came with... a faulty drive too, but it was promptly replaced with another server with twice the RAM at no cost, to make up for the trouble.
And finally in summer 2014 they ran a promotion (it seems they do so every summer) so I switched server again and I've been using it since that time with no major issue. There have been 2-3 network outages caused by DDoS attacks though, lasting a couple hours to half a day.

Various remarks:
- They are usually quite responsive on their support forums
- The control panel is definitely vintage, and there are bits of untranslated German here and there... but [read more...]
Frankvv (frank@v...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
No product, no refund. This is fraud!
We ordered a virtual machine that was said to be available within 24 hours. During checkout, there is talk about 'upto 48 hours'. Well, okay, fair enough.

Three working days later, I pick up the phone the enquire about the status of our server. They tell us that delivery of the server will take at least another week. We can't wait that long. They tell us that in order to cancel the server, we need to send an email. So that's what we do.

We get a reply by email that we were misinformed: the estimated delivery date for the server if the next working day. And the server can no longer be cancelled. We reply by insisting the cancellation, because in the meantime we already ordered a server elsewhere. And besides, the web interface still states: 'Order is ready for processing but can be stopped still.'

Apart from automated emails demanding that we transfer more money to them, this is the last we've heard from them. Despite quite a number of emails from us politely asking them to [read more...]
MORE REVIEWS
Listed and verified since 2008

Overview

About EUserv

After a long preparation time the hosting - brand "EUserv"was founded in January 2005. Euserv operates as a web host of dedicated root servers, webspace and domain budget-conscious users. Meanwhile, EUserv also offers dedicated server and high availability services for professionals. EUserv Internet is a division of ISPpro Internet KG

EUserv is:

55 000 residential and business customers
155 000 customer contracts
50 000 domains
65 000 sites hosted on shared hosting
1500 server
9000 VPS
two of its own data centers
own network of 350 Gbit available (max 3.2 Tbit possible)
eight on-net locations and POPs
24x7 network operation center
more than 150 telephone calls handled per day
more than 400 tickets per day worked on email
more than 10 years experience in web hosting and server business

Source: https://www.euserv.com/en/company-info/index.php
Press info (EN) https://www.euserv.com/en/company-info/press.php

Special pages


euserv.com Cover
Website research for EUserv on January 23, 2017 by WebHostingTop

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PlansWebsite Products

Linux - Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
BackupHD 5-12featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Filer backend N+1 distributed filesystem with minimum 4 Linux fileserver
Data security data count inside the datacenter once
User accounts how many different user can access the storage space 1
Offsite backup mirror of whole file storage [...]
Plan URL : https://www.euserv.com/en/cloud/backup-hd.php
8.40/yr. €1.99 Setup Fee5 GBunmetered
BackupHD 10-12featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Filer backend N+1 distributed filesystem with minimum 4 Linux fileserver
Data security data count inside the datacenter once
User accounts how many different user can access the storage space 1
Offsite backup mirror of whole file storage [...]
Plan URL : https://www.euserv.com/en/cloud/backup-hd.php
16.20/yr. €1.99 Setup Fee10 GBunmetered
Linux - Emails Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
MailDomain Basic v2.0 + .comfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

Domain Name domain in contract included
Customer becomes domain name holder AdminC, OwnerC (Holder)
Domain Name fees included all fees for domain name registration included
DNS-Server nameserver services for full domain connectivity included
Online [...]
Plan URL : https://www.euserv.com/en/mail/mail-plan-maildomainlite.php
1.79/mo. €8.99 Setup Feeunlimitedunmetered
MailDomain Pro + .comfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

Mail Plan "MailDomain Pro" covers all comfortable features for individual email communication under an own domain name. With webmail support and multiple email accounts mail plan "MailDomain Pro" is the best choice for teams with multiple users, [...]
Plan URL : https://www.euserv.com/en/mail/mail-plan-maildomainpro.php
2.79/mo. €8.99 Setup Feeunlimitedunmetered

Contact information is managed by euserv.com representatives info@e..., sales@e..., info@e..., sales@e..., webmaster@e..., admin@e..., support@e..., contact@e... [login] Claim this businessCreate a free account to manage euserv.com listing!

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Targeting: Germany

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Social Networks

No official account on Linkedin yet!
https://plus.google.com/+EuservCOM
EUserv.com account is having 7 followers and 13 plus one count. See recent Google+ Posts:
euserv.com Icon
- Gaming is back in Leipzig! Here are some of our impressions from DreamHack Leipzig - the premiere of Germany's biggest eSports- and LAN event where EUserv participated as an exhibitor from January 22nd till 24th, 2016 DreamHack Leipzig 2016 - Impressions
- Press Release: Faster RAID5 and RAID10 deployments of dedicated servers with pre-configured installations and automated scriptsHermsdorf/Thur, 2015/08/11With useful extensions the hosting and server provider EUserv Internet ( Dedicated Server Hosting, VPS, Cloud Hosting, Managed Hosting Plans and Domain Registration - EUserv
- OwnCloud 8 published for VPSAfter the release of OwnCloud 8 for dedicated server also the ''own cloud'' for VPS can be installed via the customer panel. With the popular open source cloud solution an own server can be turned into a ... 2015-04-08
EUserv Blog  Using Wordpress version 4.0.15. First blog from Jan, 2016, with total 10 articles, language de-DE.

ReviewsCustomer Ratings

The quick stats of EUserv profile shows a note average of 2.8 out of 10, counting 4 opinions. (few listed on the top of the page)
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Netto Hikari (nettohikarisl@g...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
DO NOT TOUCH!
Don't touch EUServ! At the beginning of september 2012, I rent a new dedicated server from this company to be able to serve different things like multiple web sites, some self-made projects and a minecraft server.

Right after my server became active, I selected Ubuntu as operating system. The control panel (which is worse than most other companie's control panels), which seems to be thrown together out of code snippets found on the web, told me: "The first initialisation of your server usaually takes up to 48 hours."

Nothing happened after 24 hours and I contacted customer support using the EUServ customer forums. While waiting for an answer, I read through the threads and noticed that EUServ employees provide private information about customers in the public (like non-paid hosting plans).

After a short time, I got my answer and got told that the operating system installation image I selected is buggy and that they initialized my server manually. I selected a non-RAID [read more...]

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