Verio positive review #36840 by -anonymous- on Aug 2018


Verio got a positive review on
Verio
8005 South Chester Street, Suite 200
Centennial , CO 80112
US
☎ Phone 855.765.0425

verio.com is inactive, but is redirected to web.com
Customer review #36840
4/10
-hidden- ( -hidden- )
Time Hosted 1 to 3 months
Global rating
Features
Customer Relation
Control Panel
Do not blame Verio for everything !

Do not blame Verio for everything.
From what I have experienced corresponding and talking to their staff, they're doing everuthing they can.

My ex-WEB provider too was bought by Verio except they did not provide Verio with my e-mail addres (except theirs which I never used) nor where my Domain names were registered, nor my credit card number, etc.

About early August, I noiticed that the changes I was making to my sites weren't being accepted. Of course not : I was still sending them to my former Provider and not to Verio.

Verio had sent me a very police and quite detailed later telling me that they were taking over and how me to update my profile, where and how to send my sites changes (through FTP) and so on which, of course, got back to them in their address which had taken over from my previous provider etc.

Finally, following a phone call to my ex-provider, I was directed to Verio where everything was confusing until I finally phoned them and got everything cleared up by a very helpful fellow which also DID NOT FORGET to tell me to change my NS1 and NS2 pointers where my domains were registered.

Everything smooth since then.

One piece of advice : DO NOT REGISTER YOUR DOMAIN NAMES WITH YOUR INTERNET WEB PROVIDER (where your sites are stored) AND VICE VERSA. - THE VERY FIRST PROVIDER I USED HAD BOTH MY DOMAIN NAME AND SITE BUT WENT BANKRUPT. t'WS EASY TO GET ANOTHER PROVIDER BUT IT TOOK ME TWO YEARS TO GET MY SITE NAME BACK !

65 out of 72 users found this review to be helpful!

-anonymous- ( canaglobe@g... ) review | -anonymous- ( ron@v... ) review