Tiscali Review. Was tiscali.it good web hosting in Italy?

📄 Editorial Review

🔧 Services: Web HostingTelecom Own datacenter
⇔ Redirected domains: netactive.co.za tiscali.com tiscali-business.nl
Tiscali was founded in January 1998 after the liberalization of the Italian telecommunication market. This helped them launch the very first online service available for Italy and the Western European market in 1999.

Tiscali grew as an Internet service while acquiring hosting providers like WorldOnline (a Dutch group - worldonline.nl ), Liberty Surf ( libertysurf.fr ), Video Network Internationals Ltd and Pipex Ltd. Between 2008 and 2011 ( pipexltd.com ), they became a mobile operator due to the fact that they released MVNO services.

In 2010, they became a member of the "2010 Fiber for Italy" project. In 2019, Tiscali joined a partnership with Open Fiber, while in 2020 they became a commercial partner for the project running in FiberCop. Their website is available in both Italian and English.

As a hosting provider, Tiscali specializes in the following array of products:

• Shared Hosting;
• VPS Hosting;
• Domain Registration;
• Website Builder;

Shared hosting plans include industry-standard features commonly present in the technical specifications of such configurations: mailboxes, domains, databases. Probably one disadvantage that might appear is the fact that their resources start up a little limited whereas popular web hosting providers include such features in unlimited amounts. The only unlimited feature is the data traffic.

With VPS servers, you get pre-installed software and independent administration access to your virtual machine.

💰 Price & Cost

They offer low-cost products with cheap prices for the entry-level plans. They accept payments made with popular credit/debit cards. Customers can choose between quarterly or annually billing cycles. The only thing that might be an issue is that they do not have a refund policy.

⌛ Reliability

Tiscali promises up to 100% uptime guarantee for their services.

🏢 Data Center

The main data center ( CED ) is located in Cagliari, inside the Tiscali Campus ; this is made up of 4 office buildings , the Data Center , Canteen, bar, company nursery.
In terms of uptime, the structure and systems are comparable to the maximum standard required by the international Tier IV classification . (details cloud.tiscali.it/data-center/ )

✍️ Customer Support

Customer service can be reach out on phone or e-mail. There is no live chat available here which could be a downside when encountering a serious issue with server management. More than that, DIY customers might feel the need to have a look at their knowledgebase or FAQ section, but these are not available on their website at this point.

🔨 Control Panel

When it comes to system management, customers can control their servers via the internally developed control panel.

🎯 Conclusion

Active in the hosting industry for a great number of years, Tiscali is an Italian web hosting company offering affordable plans. The disadvantages might be that there is no refund policy and no live chat when it comes to support, but other than that, they are reliable web hosting company.

📢 Special pages

• Privacy: https://www.tiscali.it/privacy/informativa_policy_privacy.html