MegaNetServe Review. Was meganetserve.com good web hosting in United States?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
MegaNetServe built its name on value-first hosting, targeting small and mid-sized businesses that wanted dedicated and virtual servers without enterprise-grade price tags. Their promise was straightforward: reliable performance on Windows, Linux, or FreeBSD, delivered from their own Silicon Valley data center and supported by a team with deep systems and networking expertise. Note: as of 2025, MegaNetServe is closed.

History & Positioning

Launched in 2002 as the hosting arm of Infortech Corporation (whose roots date back to 1988 with infortech.com ), they leaned on long-standing experience in web, email, database, DNS, VPNs, firewalls, and server-side networking. The philosophy was "no frills, no fluff"—cut the add-ons that don’t move the needle, and shape the build to the customer’s business priorities at a reasonable cost.

Infrastructure & Data Center

Operations ran out of a carrier-hotel facility in Silicon Valley—often referenced as the MAE-West building—designed for high reliability:

• 24×7 staffed security with card-key access and extensive video coverage
• Industrial-grade power with multi-grid utility feeds, UPS layers, and diesel generators
• Redundant 30-ton Liebert HVAC with zoned temperature monitoring and micro-particle filtration
• Locked steel cages for servers, aiming to reduce tampering risks

Hardware choices stayed with recognizable brands (Dell, Supermicro, Intel), with warranties honored by the manufacturers and supported in-house.

Network & Connectivity

The network stack centered on Cisco hardware, gigabit switching to each server, and diverse fiber uplinks to Tier-1 providers. Peering and transit lines included a historical mix of major backbones and interconnects (MAE-West/East, PAIX, Equinix, AADS, NYIIX). The design goal was resiliency and steady throughput, not just headline bandwidth.

Product Portfolio

Dedicated Servers

They organized dedicated options into tiers (Value Basic/Pro, Business Pro/Ultra, Enterprise Pro/Ultra), mapping to different performance envelopes and budgets. The pitch focused on clean builds, predictable performance, and the ability to scale up hardware quickly as needs changed.

Cloud & Private Cloud

Cloud Servers and CloudSmart Dedicated aimed to deliver the control of a dedicated machine with cloud-style flexibility. Private Cloud targeted customers that wanted isolated resources under a managed umbrella—capacity on demand without running a data center.

Colocation

Two flavors: Self-Service Colocation for hands-on teams, and Managed Colocation for organizations that wanted the provider to handle day-to-day operations and remote tasks. Free remote reboot access was standard, and 24×7 on-site staff handled urgent remote hands.

Management & Support

Support engineers held Microsoft certifications (MCSE/MCP) alongside broader systems knowledge. The data center was staffed around the clock, with technicians trained on the exact server hardware deployed. The service model prioritized responsiveness and direct problem ownership rather than tier-maze handoffs.

Guarantees & Service Commitments

• Uptime: 99.9% "no-nonsense" uptime guarantee
• Hardware replacement: 2-hour hardware swap commitment

Prospective customers historically would confirm SLA scope—what counts as downtime, credit formulas, and any exclusions—before committing. With the company now closed, these terms are relevant only as a record of how they positioned reliability.

Strengths

• Own facility in a premier carrier exchange with layered power, cooling, and physical security
• Brand-name servers and Cisco networking for a predictable baseline
• Practical remote-hands and free remote reboot, useful for lean IT teams
• Clear uptime and hardware replacement promises that aligned with operational needs

Trade-offs

• Their website still mention legacy carriers and interconnects, suggesting some content aged without regular refresh
• A "hands-off" style suited experienced administrators but could demand more self-management than fully managed competitors
• No explicit mention of a money-back window in the available text

🎯 Conclusion

MegaNetServe delivered a utilitarian, value-driven hosting stack: solid hardware, credible network design, and a facility built for uptime, all wrapped in service tiers that scaled from entry to enterprise. For operators who prized control and straightforward SLAs, the offering fit well. The caveat is final: the company is closed as of 2025, so this assessment serves as a historical snapshot rather than a buying guide.

📢 Special pages

• About us: https://meganetserve.com/infocenter/aboutus.html