IdecNet Review 2026. Is idecnet.com good web hosting in Spain?

📄 Editorial Review

🔃 IdecNet is part of Grupo Aire
(3*) 🔧 Services: Web HostingData Center Own datacenter
⇔ Redirected from idec.net
IdecNet is a Canary Islands–based ISP and data center operator that has grown into a full-service connectivity and infrastructure provider for businesses and public bodies across Spain. Their first local internet access node in Las Palmas de Gran Canaria went live back in 1995, and over the years they have built their own fiber network, carrier-grade IP backbone and data center facilities. More recently they became part of Grupo Aire, which connects them to the wider OASIX data center and telecom ecosystem across the Iberian Peninsula.

The company is a regional carrier and infrastructure partner rather then a low-cost web host. Alongside fiber and IP services they operate a solid hosting and data center portfolio that includes:

• Shared web hosting on Linux (Apache, PHP, MariaDB)
• Cloud / virtual servers under the IdecNet Virtual Server (IVS) brand
• Housing / colocation in their own CPD in Las Palmas and in Madrid
• Enterprise storage and backup, with all-flash arrays and backup-as-a-service
• Corporate email and collaboration based on Zimbra ("Mail Avant")

The company targets Canary and Spanish corporate customers. Content is in Spanish, prices are in euros, and many offers explicitly mention that they are services intended for the Canary market, with taxation handled via IGIC locally and IVA on mainland services.

Shared Hosting

Shared hosting is positioned as a managed, secure environment rather than a bargain-bin product. Hosting runs in IdecNet’s own data center, with controlled access, CCTV, fire protection, firewall clusters in high availability, and a platform tuned for guaranteed available bandwidth. Customers get Webalizer statistics updated several times a week, accessible with a dedicated FTP account, and the platform is monitored and managed 24×7×365 under a 99.9% availability commitment, supported by backups and an operational SLA.

The shared range is structured around three core plans:

• Hosting Básico – aimed at small, simple sites.
• Hosting Profesional – more storage and bandwidth for growing projects.
• Hosting SSL – resources similar to the professional tier but with an SSL certificate (RapidSSL) and secure web space for e-commerce.

Across these plans, storage scales roughly from 200 MB to 2 GB, traffic from 50 GB to 500 GB per month, and email from 5 to 10 mailboxes, all on Apache 2.x, PHP 8.3.x and MariaDB 10.11.x. Optional extras include fixed IPs, DNS resolution and domain registration.

Cloud / Virtual Servers (IVS)

The Cloud Computing – IaaS line is branded as IdecNet Virtual Server (IVS). Here the service is much closer to a managed VPS / small private server running in a carrier-grade data center. Virtual machines come with dedicated resources, the choice of Linux or Windows, and the ability to scale CPU, RAM and NVMe storage beyond the base plan.
The IVS control environment gives full server control: console access, remote reboots, bandwidth graphs, firewalling, snapshots and a fixed public IP, all backed by IdecNet’s CPD and an "unlimited hardware warranty" for the underlying platform. This fits custom web applications, corporate portals and small line-of-business systems that need more control than shared hosting without the complexity of building everything on a hyperscale public cloud.

Housing / Colocation

For organizations that prefer to run their own hardware, IdecNet operates a detailed Housing portfolio. Servers are hosted in climate-controlled rooms with restricted access, independent electrical installation, UPS systems and diesel generators, and a direct connection into IdecNet’s high-speed network.

Colocation options cover:

• Single 1U servers with bundled power, an IP address and a 1 Gbit/s port
• Half racks and full racks for larger deployments
• Locations both in Las Palmas (LPA) and Madrid

Traffic within the IdecNet network is effectively unmetered, and there are options for firewall services and daily backups to customer-supplied media. This combination is attractive for ISPs, managed service providers and enterprises that want on-net colocation tied directly into a regional carrier backbone.

Storage, Backup and BaaS

On the storage side, IdecNet partners with Pure Storage for its primary all-flash arrays and layers its own storage services on top. Customers can consume high-performance storage blocks and expand them as needs grow, which is particularly useful for database and virtualization workloads.

Backup is handled in two main ways:

• Remote online backup using a lightweight client for Windows, Linux and macOS. This client can be scheduled to perform full, incremental or differential backups to IdecNet’s platform, with restores available through a web interface.
• Backup BaaS built around Nakivo, targeting virtualized and complex enterprise environments. This solution offers immutable repositories resistant to ransomware, multi-factor authentication, role-based access control, job automation, flexible retention policies and cross-platform recovery capabilities.

The emphasis is clearly on cyber-resilience and fast recovery, backed by a team that understands both the storage layer and the network.

Corporate Mail

The Mail Avant product delivers corporate email and collaboration based on Zimbra, tailored and managed by IdecNet. It supports everything from a single mailbox to larger corporate installations.
Plans bundle different numbers of mailboxes and total storage pools. Additional storage packs can be added and distributed across mailboxes. Standard features include antivirus and antispam filtering, whitelists and blacklists, and the ability to define aliases and redirects.

Taken together, IdecNet’s portfolio is a complete carrier-grade stack for regional businesses: connectivity, data center space, cloud, storage, backup and email, all under one roof and integrated into a single operational model.

💰 Price & Cost

All pricing is in euros (€) and tends to be business-focused rather than ultra-cheap. For services in the Canary Islands, prices are shown with IGIC included, while mainland services such as colocation in Madrid use IVA. Many hosting and housing offers are clearly labeled as services intended for the Canary market.

Shared Hosting

Shared hosting is billed annually and follows a simple tier structure:

• Hosting Básico – roughly €90+ per year, with 200 MB storage, 50 GB/month transfer, 1 FTP user, 5 email accounts and 1 database.
• Hosting Profesional – around €300+ per year, with 1 GB storage, 500 GB/month transfer, unlimited FTP users and 10 email accounts.
• Hosting SSL – around €430+ per year, with 2 GB storage, 500 GB/month transfer, 10 email accounts and a RapidSSL Basic SNI certificate.

These prices sit above typical mass-market providers but reflect the managed, regional nature of the service, the SLA and the carrier-style environment.

Virtual Servers (IVS)

The IVS Mini plan starts near €55–60 per month (with IGIC). It includes 1 vCPU, 1 GB RAM, 20 GB NVMe storage and 500 GB transfer. Customers can scale up CPU, RAM and storage to build stronger virtual servers while staying on the same platform and gaining access to the same management features.

Housing / Colocation

Colocation pricing varies by location and capacity:

• In Las Palmas, a 1U slot with power, IP and 1 Gbit/s port is in the €60+ per month range. Half and full racks move into the high hundreds or low thousands of euros per month, depending on size and power.
• In Madrid, similar configurations exist, with pricing adjusted for mainland DC costs and IVA.

These figures place IdecNet in the enterprise colocation segment, suitable for serious business workloads.

Corporate Mail

Mail Avant is billed annually per mailbox pack. A single Buzón Avant (3 GB mailbox) sits in the €50+ per year range, while packs like Avant Básico (5 mailboxes / 15 GB) and Avant Mail (20 mailboxes / 60 GB) scale up from there. Extra storage blocks can be added as needed.

Payment Methods and Money-Back Policy

The legal information identifies bank direct debit (domiciliación bancaria) as the standard payment method, which fits their profile as a telecom operator billing recurring connectivity and infrastructure services. There is no prominent mention of credit card or PayPal payments, and no generic money-back guarantee is advertised for hosting, cloud or colocation.

Instead, compensation follows a telco-style SLA:

• A target availability of 99.1% per month for circuits and IP services
• If availability falls below that level for reasons attributable to IdecNet and the customer files a claim, service credits are applied, up to the full monthly fee for the affected service

For shared hosting, the 99.9% availability commitment is paired with monitoring and operations guarantees, and any compensation follows the same SLA logic rather than a simple "30-day refund" promise.

🏢 Data Center

IdecNet’s backbone is its own CPD in Las Palmas combined with the wider OASIX data center network of Grupo Aire. Their local data center project started in 2008, with the facility opening around 2010, and it has since evolved into a core hub for Canary Islands connectivity and hosting.

Own CPD and OASIX Network

The main OASIX Canarias data center is located at Av. Juan XXIII 44, Las Palmas de Gran Canaria, with space for around 50 racks. Through Grupo Aire, IdecNet also links into data centers such as:
OASIX Madrid (Albasanz 65) / OASIX Toledo (Talavera de la Reina) / *OASIX Lisboa / OASIX Málaga, Alicante and Valencia
This gives customers geographically distributed options for redundancy, cross-site deployments and disaster recovery, while staying within a single group ecosystem.
IdecNet’s infrastructure is backed by ISO/IEC 27001, 27017 and 27018 certifications for information security and cloud services, plus Spain’s ENS (Esquema Nacional de Seguridad) at medium level, validated by an external auditor.

Network and Uptime

On the network side, IdecNet operates as a Local Internet Registry (RIPE) with its own Autonomous System, longstanding presence in Spanish interconnection points, and interconnections with other data centers and carriers across Spain and beyond.
Availability figures include:

• 99.9% availability for the shared hosting platform, backed by 24×7 monitoring and maintenance
• 99.1% monthly target availability for circuits and IP services, with service credits when this target is not reached

Combined with all-flash NVMe storage, Pure Storage arrays and Nakivo-based backup services, the platform is built for resilient, regional enterprise hosting and connectivity rather than oversold mass-market hosting.

✍️ Customer Support

IdecNet puts a clear face on its team through the corporate pages, listing staff across systems, external plant, project management, sales and post-sales. The impression is of a multi-disciplinary group rather than a tiny hosting reseller.
Customers can work with IdecNet through several offices and contact points:

• Las Palmas de Gran Canaria (main office and CPD) – Av. Juan XXIII 44, phone +34 828 111 000
• Santa Cruz de Tenerife – Prolongación Ramón y Cajal 9, phone +34 922 911 000
• Madrid – Calle de Albasanz 65, phone +34 911 880 188

The legal information also lists a fax line and dedicated addresses for information and post-sales support, such as info@idecnet and posventa@idecnet, along with a structured complaint and claims process.

Operationally, services are monitored around the clock, and products like backup and storage explicitly mention support availability and guided integration. Documentation and installers for backup clients on Windows, Linux and macOS add a self-service dimension that many IT departments appreciate, but the overall posture is still that of a telecom NOC plus enterprise support team, not a generic shared-hosting chat desk.

🔨 Control Panel

IdecNet uses a custom control environment tied into its operator backend:

• A management panel at a dedicated control URL where customers manage accounts and services
• For IVS (IdecNet Virtual Server), controls for console access, reboots, firewall rules, bandwidth graphs, snapshots and full root/administrator access
• For hosting, FTP accounts, Webalizer stats, databases and other standard tools integrated into the same ecosystem
• For Mail Avant, the full Zimbra webmail and collaboration interface, with domain-level settings, aliases, shared resources and mobile sync configuration

This model suits IT teams and administrators who are comfortable with custom operator portals and want integration with their connectivity services. For small website owners used to cPanel, it may feel different, but it also avoids the limitations of consumer-oriented panels.

🎯 Conclusion

IdecNet stands out as a mature regional telecom and data center provider that includes hosting, cloud and backup as part of a broader connectivity offering. Strengths include:

• Decades of ISP experience and ownership of both network and data center assets
• A portfolio that covers shared hosting, virtual servers, colocation, storage, backup and corporate email on top of their own fiber backbone
• Integration into the Grupo Aire / OASIX data center network, enabling multisite and cross-region designs within one group
• Strong emphasis on security and compliance, with ISO and ENS certifications and a careful approach to backup and resilience
• A carrier-style SLA and billing model, consistent with serious business and institutional clients

On the other hand:

• The site and interfaces are Spanish-only, and services are clearly calibrated for Canary and Spanish customers, not for global retail hosting
• Pricing is premium compared to commodity hosts and storage quotas on shared plans are modest by mass-market standards
• There is no generic money-back guarantee; compensation is handled via SLAs and service credits instead
• Support is organized like a telco operations center, which is ideal for enterprise IT but less familiar to hobby users

For Canary Islands businesses, hotels, institutions and Spanish companies that want a partner able to deliver fiber connectivity, IP transit, cloud, colocation and email under one umbrella, IdecNet is a strong choice. For low-budget international shared hosting, other providers will be a better fit, but for mission-critical regional infrastructure with local engineers and a solid regulatory posture, IdecNet has a clear and credible position.

📢 Special pages

• Contact us
• About us