Europe Registry Review 2026. Is europeregistry.com good web hosting in Australia?
13 user reviews; 0 support responses; 0 testimonials; 15 products, 0 promotions, 2 social accounts, Semrush #864116; 📆 listed 2007 (#5921)
PO Box 5515
Mordialloc , VIC 3195 AU
☎ Phone +1 646-652-0751
📧 info@e...Website language(s): en-AU
👪 Most Recent Customer Reviews
📅
-anonymous- (russ@z...) / changegroup.es
😠 One of the worst companies I have ever dealt with.
The support/customer service is completely useless and competent.
You can emails them continuously for months and never get any response.
They will overcharge you and there is nothing you can do about it because nobody cares.
The only choice in these situations is to do chargebacks, but they are so incompetent and useless they don't care if you do this either.
The support/customer service is completely useless and competent.
You can emails them continuously for months and never get any response.
They will overcharge you and there is nothing you can do about it because nobody cares.
The only choice in these situations is to do chargebacks, but they are so incompetent and useless they don't care if you do this either.
📅
-anonymous- (russ@m...) / changegroup.se
😠 The customer service at EuropeRegistry is terrible, bordering on incompetent, and that is being polite.
It usually takes weeks of chasing to get a reply to any email. If you don't chase, you get no reply.
I discovered that they had been massively over charging for all our domains. For some they were charging us up to 10 x the regular price displayed on their website. They completely denied this, and I had to send them screenshots of their own website and our invoices in order to prove it to them.
We transferred away all the domains we could, leaving only the bare minimum which our other registrar did not support, and demanded they update the renewal pricing on the rest.
Despite the fact that they are a domain registrar, they struggle understand how their own billing and domain renewals work.
So far it has taken several months and dozens and dozens of emails, and still they have not managed up update the renewal pricing.
It usually takes weeks of chasing to get a reply to any email. If you don't chase, you get no reply.
I discovered that they had been massively over charging for all our domains. For some they were charging us up to 10 x the regular price displayed on their website. They completely denied this, and I had to send them screenshots of their own website and our invoices in order to prove it to them.
We transferred away all the domains we could, leaving only the bare minimum which our other registrar did not support, and demanded they update the renewal pricing on the rest.
Despite the fact that they are a domain registrar, they struggle understand how their own billing and domain renewals work.
So far it has taken several months and dozens and dozens of emails, and still they have not managed up update the renewal pricing.
📅
Jaanek (-no email-)
😠 Very bad service. I was hoping to register a good domain name, after the payment it had 'pending' status for 2 weeks. Meanwhile someone else registered the name. Very very disappointed
MORE REVIEWS
📄 Editorial Review
🔃 Europe Registry is part of Instra Group(3*) 🔧 Services: Web HostingDomain Registration Own datacenter
Europe Registry is an international domain registrar and web-services provider operating since 2005. The company is a wholly owned subsidiary of Instra Corporation, an Australian domain registrar founded in 1997 by Tony Lentino. Instra later became part of Team Internet Group (teaminternet.com) following an acquisition announced in December 2015 and completed in January 2016 for approximately AU$33 million.
Domain registration is the main strength of Europe Registry. Its platform covers hundreds of country-code extensions, traditional generic domains, new gTLDs and internationalized domain names. The selection is particularly strong for European extensions such as .eu, .de, .fr, .it, .es, .nl, .be, .at, .ch, .pl, .se and .uk, while widely used global extensions such as .com, .net and .org are also available.
The domain-management environment is suitable for businesses maintaining international brands, regional websites or large portfolios across several countries. Services include domain registration, transfers, renewals, bulk searches, premium domains, WHOIS tools, renewal reminders, automatic renewal and centralized portfolio management. Free DNS hosting is included with domain registrations.
European country-code domains often have different residency, administrative-contact or documentation requirements. Europe Registry simplifies this process by combining many national extensions within one account, making it more convenient than maintaining relationships with several individual registrars.
The hosting portfolio is built around conventional Linux Shared Hosting with cPanel. Four plans are available: Economy, Premium, Business and First Class.
The Economy package includes 5 GB of storage, 15 GB of monthly bandwidth, 30 email accounts and three MySQL databases. Premium increases the allocation to 20 GB of storage, 60 GB of bandwidth, 50 email accounts and five databases. Business includes 50 GB of storage, unlimited bandwidth and ten databases, while First Class provides 100 GB of storage, unlimited bandwidth and unlimited email accounts.
These hosting plans are suitable for small business websites, blogs, informational projects, company email and moderately sized corporate websites. Customers can select a server location close to their target audience, while technical assistance is included with each hosting account.
Separate Email Hosting packages follow the same Economy, Premium, Business and First Class structure. The entry package supports 15 mailboxes, Premium includes 50, and the upper packages allow unlimited email accounts. Mail forwarding, autoresponders and standard mailbox-management functions are available according to the selected package.
The additional product range includes SSL Certificates, a drag-and-drop Website Builder, domain and hosting bundles, premium-domain services, trademark protection and Trademark Clearinghouse assistance. The SSL range supports strong encryption and warranty coverage reaching USD 250,000, depending on the selected certificate.
The Website Builder is intended for customers who want to create a site without programming. It includes editable templates, mobile management and e-commerce functions. Some packages combine the builder with hosting and a domain, including bundles centered around the .blog extension.
Trademark services are particularly useful for companies protecting brands across multiple domain extensions. Trademark Clearinghouse support can help validate registered marks and provide access to rights-protection mechanisms during new-gTLD launches.
Europe Registry does not offer VPS, cloud servers, dedicated servers or bare-metal infrastructure. Its hosting products are designed for standard websites and email rather than applications requiring root access, custom virtualization or dedicated hardware.
The website operates in English, while product billing is available in AUD, CHF, EUR, GBP, HKD, INR, NZD, SGD and USD. Support for several currencies makes the service practical for customers in Europe, Australia, Asia, New Zealand, the United Kingdom and the United States.
💰 Price & Cost
Domain pricing depends heavily on the extension, registry fees and local registration requirements. A .eu domain costs approximately USD 10.99 per year, with renewal near USD 11.49 and transfer around USD 10.30. A .de registration also begins near USD 10.99 per year, although restricted and less common country-code extensions can cost considerably more.
Shared hosting is billed annually. The Economy package costs approximately USD 53 per year, Premium approximately USD 76, Business approximately USD 152 and First Class approximately USD 287.
Economy is adequate for a small informational website, while Premium provides a more useful balance for a typical business website with email. Business and First Class mainly increase storage, bandwidth, database capacity and the number of supported mailboxes.
Dedicated email hosting begins at approximately USD 53 per year for the smallest package and reaches close to USD 289 per year for the largest option.
Payments are accepted by Credit Card and PayPal. Europe Registry normally appears as the billing name on card statements.
There is no general 30-day money-back guarantee covering every service. Domain registrations, renewals, transfers and other successfully completed services are normally non-refundable because the associated registry costs are incurred immediately.
Web Hosting and Email Hosting customers may receive a proportional refund when canceling before the end of a prepaid service period, subject to the applicable refund conditions. In some situations, the hosting portion of a recently purchased bundle can also be canceled and refunded.
Refunds can initially be placed into the customer’s Europe Registry account as credit. When account credit is returned to a credit card or PayPal account in circumstances where the company was not responsible for the cancellation, a 20% processing deduction may apply.
Customers should carefully verify domain spelling, eligibility requirements, registration periods, renewal prices and selected services before completing payment.
🏢 Data Center
Shared-hosting customers can select servers in Sydney, Singapore, London, Johnstown or Los Angeles.
This distribution provides hosting coverage across Australia, Asia, Europe and North America. A European website can be hosted in London, an Asia-Pacific project can use Singapore or Sydney, and a North American website can use Johnstown or Los Angeles.
Choosing a location near the majority of website visitors can reduce latency and improve page-response times. The availability of several regions is also helpful for companies operating localized websites for different geographic markets.
Hosting accounts run in a cPanel environment with defined allocations for storage, monthly traffic, email accounts and databases. Domain customers also receive free DNS hosting, allowing domain registration, DNS management, email and website hosting to remain within one account.
The shared-hosting service does not include a clearly defined numerical uptime guarantee or a service-credit SLA. Customers running revenue-critical applications may prefer infrastructure hosting with a contractual 99.9%, 99.99% or higher availability commitment.
✍️ Customer Support
Customer assistance is available by email, online contact form, live chat and telephone. Separate contact channels are maintained for technical support, billing and renewals.
Telephone support operates 24 hours per day from Monday through Friday according to the company’s GMT+12 schedule. Saturday telephone availability runs from 00:00 until 12:00 GMT+12, while Sunday assistance is handled through voicemail and email.
This provides extensive weekday coverage for an international customer base, although telephone support is not continuously staffed throughout the entire weekend.
Unlimited technical assistance is included with the shared-hosting packages. Support can help with account access, domain configuration, DNS, mailboxes and cPanel-related functions. Website programming, custom scripts, application development and third-party software administration remain the customer’s responsibility.
🔨 Control Panel
Shared hosting is managed through cPanel, one of the most widely used control panels in the hosting industry.
Customers can use cPanel to manage website files, FTP access, email accounts, forwarding, autoresponders, MySQL databases, domains, subdomains, password-protected directories and account statistics. Its familiar layout makes the hosting service accessible to customers who have previously used another cPanel provider.
Domain registrations, transfers, renewals, invoices and account settings are handled through Europe Registry’s own customer-management system.
Automatic domain renewal can be enabled when a valid payment card is stored in the account. Manual renewal remains available for customers who prefer to approve each renewal individually.
The combination is practical for registrar-centered customers: the proprietary account area handles domain and billing operations, while cPanel controls the website and email environment.
🎯 Conclusion
Europe Registry is best suited to businesses, organizations and individuals requiring broad European domain coverage or centralized management of an international domain portfolio.Its strongest advantages are access to numerous country-code extensions, internationalized domain names, bulk domain tools, trademark services, several billing currencies, cPanel hosting and a choice of server locations across four continents.
The shared-hosting service is straightforward and suitable for ordinary websites, business email and smaller online projects. It is less appropriate for customers who need VPS resources, dedicated hardware, root access, custom operating systems or scalable cloud infrastructure.
The absence of a contractual numerical uptime SLA is an important consideration for websites that depend directly on continuous availability. The refund structure is also more restrictive than the broad money-back guarantees offered by some hosting competitors, particularly because completed domain services are normally non-refundable.
For international domain registration, European country-code management, trademark protection and basic hosting under one account, Europe Registry remains a capable registrar-centered provider. Customers primarily interested in high-performance infrastructure, managed cloud environments or dedicated servers should use a specialized hosting company instead.
📢 Special pages
Website research for Europe Registry on July 1, 2026 by WebHostingTop
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Plans📤 Europe Registry Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Economy | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0  Economy supplies 5 GB of web storage, 15 GB of monthly bandwidth, 30 email accounts, and 3 MySQL databases. It is the entry-level option for a first business website, a small informational site, or a modest email and database workload. The annual [...]🔗 Plan URL : https://www.europeregistry.com/hosting/economy | €46.00/yr. | 5 GB | 15 GB | 0 / 1 | |
| Premium | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0  Premium supplies 20 GB of web storage, 60 GB of monthly bandwidth, 50 email accounts, and 5 MySQL databases. The larger storage and transfer allowance accommodates richer sites, more mail users, and several database-backed applications while [...]🔗 Plan URL : https://www.europeregistry.com/hosting/premium | €66.00/yr. | 20 GB | 60 GB | 0 / 1 | |
| Business | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0  Business supplies 50 GB of web storage, unlimited monthly bandwidth, unlimited email accounts, and 10 MySQL databases. It is intended for business-critical or enterprise-oriented websites that need substantially more storage, unrestricted traffic, [...]🔗 Plan URL : https://www.europeregistry.com/hosting/business | €133.00/yr. | 50 GB | unmetered | 0 / 1 | |
| First Class | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0  First Class supplies 100 GB of web storage, unlimited monthly bandwidth, unlimited email accounts, and unlimited MySQL databases. It is the largest shared-hosting tier and is suited to large corporate sites, content-heavy projects, or organizations [...]🔗 Plan URL : https://www.europeregistry.com/hosting/first-class | €250.00/yr. | 100 GB | unmetered | 0 / 1 | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .COM | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat  .COM registration provides one globally recognized domain name for EUR 12.99 per year, with renewal at EUR 15.99 per year after the first 12-month term. The domain can be managed through a clean responsive account interface and includes free domain [...]🔗 Plan URL : https://www.europeregistry.com/domains/domains-com | €12.99/yr. (€ 15.99 after 12 mo.) | ||||
| 🔧 SSL Certificates | Keep mouse over features! | 💰Price | 📆 Updated | 🔐 Domains protected | ||
| Standard SSL | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔐 Domains protected : 1  Standard SSL protects one domain with 256-bit encryption, a trusted site seal, domain ID verification, and a USD 10,000 warranty. It does not include a green address bar. The one-year price is EUR 30.40.Each certificate uses 256-bit encryption to [...] 🔗 Plan URL : https://www.europeregistry.com/hosting/ssl-certificates | €30.40/yr. | 1 | |||
| Wildcard SSL | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔐 Domains protected : Unlimited Wildcard SSL protects the base domain and its subdomains with wildcard coverage. It includes 256-bit encryption, a trusted site seal, organization ID verification, and a warranty of USD 1,000 per certificate up to USD 10,000. It does not include a [...]🔗 Plan URL : https://www.europeregistry.com/hosting/ssl-certificates | €45.60/yr. | all subdomains | |||
| Extended Validation SSL | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔐 Domains protected : 1 Extended Validation SSL protects one domain with 256-bit encryption, a trusted site seal, extended validation, green address bar support, and a USD 250,000 warranty. The deeper validation and higher warranty are aimed at organizations that need the [...]🔗 Plan URL : https://www.europeregistry.com/hosting/ssl-certificates | €106.80/yr. | 1 | |||
| 🔧 Website Builder | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| Starter | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔧 Category : Website Builder, E-Commerce ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🆓 Free domains : 0 📌 Dedicated IPs : 0  Starter includes a drag-and-drop builder, unlimited pages, a customizable footer, a custom favicon, support for up to 10 products, and a 3 percent Weebly transaction fee. It supplies the essential design and small-store functions for a first [...]🔗 Plan URL : https://www.europeregistry.com/website-builder | €3.83/mo. | unmetered | 0 | ||
| Pro | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔧 Category : Website Builder, E-Commerce ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🆓 Free domains : 0 📌 Dedicated IPs : 0 Pro includes a drag-and-drop builder, unlimited pages, a customizable footer, a custom favicon, support for up to 25 products, a 3 percent Weebly transaction fee, HD video and audio players, password-protected pages, and site search. It suits a [...]🔗 Plan URL : https://www.europeregistry.com/website-builder | €7.25/mo. | unmetered | 0 | ||
| Business | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔧 Category : Website Builder, E-Commerce ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🆓 Free domains : 0 📌 Dedicated IPs : 0 Business includes a drag-and-drop builder, unlimited pages, a customizable footer, a custom favicon, unlimited products, a 0 percent Weebly transaction fee, HD video and audio players, password-protected pages, site search, SSL security, unlimited [...]🔗 Plan URL : https://www.europeregistry.com/website-builder | €18.25/mo. | unmetered | 0 | ||
| 🔧 Emails - 💻 Linux/Windows | Keep mouse over features! | 💰Price | 📆 Updated | |||
| Economy | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat  Economy includes 15 email accounts, no autoresponder allocation, and unlimited email forwarders. It is the smallest dedicated email tier and fits a compact organization that needs branded addresses and flexible forwarding without web-hosting [...]🔗 Plan URL : https://www.europeregistry.com/hosting/email-hosting-packages | $53.00/yr. | unmetered | |||
| Premium | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat Premium includes 50 email accounts, 5 autoresponders, and unlimited email forwarders. It supports a larger team and adds automatic-reply capacity for common inboxes, leave messages, acknowledgements, or basic routing workflows. The annual charge is [...]🔗 Plan URL : https://www.europeregistry.com/hosting/email-hosting-packages | $77.00/yr. | unmetered | |||
| Business | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat Business includes unlimited email accounts, 20 autoresponders, and unlimited email forwarders. It removes the account-count ceiling for organizations with many staff or functional addresses while retaining a defined autoresponder allowance. The [...]🔗 Plan URL : https://www.europeregistry.com/hosting/email-hosting-packages | $153.00/yr. | unmetered | |||
| First Class | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat First Class includes unlimited email accounts, unlimited autoresponders, and unlimited email forwarders. It is the most flexible email-only package and is suited to organizations that need unrestricted mailbox creation, automated replies, aliases, [...]🔗 Plan URL : https://www.europeregistry.com/hosting/email-hosting-packages | $289.00/yr. | unmetered |
Contact information is managed by europeregistry.com representatives info@e..., support@e..., billing@e..., admin@e..., sales@e... [login]
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📊 Web stats
| ⚑ Targeting: | Australia |
| 📂 Details for https://www.europeregistry.com/ | |
|---|---|
| 📥 Website DNS: | MX::aspmx2.googlemail.com => 172.253.130.27 ( Mountain View ) / Google LLC - google.com ns1.instradns.com => 75.2.6.34 ( Seattle ) / Amazon.com, Inc. MX::aspmx.l.google.com => 108.177.127.27 ( Mountain View ) / Google LLC - google.com ns2.instradns.com => 75.2.85.37 ( Seattle ) / Amazon.com, Inc. ns3.instradns.com => 99.83.188.20 ( Seattle ) / Amazon.com, Inc. MX::alt2.aspmx.l.google.com => 172.253.144.26 ( Mountain View ) / Google LLC - google.com MX::alt1.aspmx.l.google.com => 172.253.130.27 ( Mountain View ) / Google LLC - google.com MX::aspmx3.googlemail.com => 192.178.213.26 ( Mountain View ) / Google LLC - google.com |
| 🔨 Server Software: | Apache |
| 📌 Website IP: | 119.252.177.33 (119.252.177.33) |
| 📍 IP localization: | Australia, Victoria, Melbourne - see top providers in Commonwealth Of Australia |
| 🔗 ISP Name, URL: | Instra Corporation Pty Ltd, instra.com |
✅ Customer testimonials
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📋 Europe Registry News / Press release
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📣 Europe Registry Social Networks
https://twitter.com/europeregistry
Your trusted European domain name provider!
Account started from January, 2011, having already 75 tweets with 73 followers and 303 friends.
Your trusted European domain name provider!
Account started from January, 2011, having already 75 tweets with 73 followers and 303 friends.
No official account on Linkedin yet
Reviews👪 Europe Registry Customer Ratings
The quick stats of Europe Registry profile shows a note average of 1.0 out of 10, counting 13 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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📅
-anonymous- (-hidden-) / .eu
😠 The website to administrate the service looks like it is 20 years old. I absolutely dislike the way the entire system works. The web hosting service was in status "pending" with no notice why. When support was called they made the required manual activity from their side and pendning status was now "completed". Arghhhhh. Was in contact with a stressful arrogant support female. Who shouted "what do you want to do". "Do you want to assign emails?"
Yes that is one of the things I will probably want to do once I find where to bind the domain name to the hosting service if I can figure out where it is done.
Finally was told it was a tiny icon on the hosting service entry that lead to the administration console. Once there it looked like a 30 year old design. Can not remember where I saw this design many many years ago.
Yes that is one of the things I will probably want to do once I find where to bind the domain name to the hosting service if I can figure out where it is done.
Finally was told it was a tiny icon on the hosting service entry that lead to the administration console. Once there it looked like a 30 year old design. Can not remember where I saw this design many many years ago.
📅
-anonymous- (alon@t...) / tgrwealth.com
😠 Terrible company, avoid at all cost!!! Awful customer service, it's in New Zealand so the do not work during Europe working time. Ignoring emails, never call back. Tried to get access to my OWN account, its been a couple of weeks already and still no answer. Definitely moving to a different provider.
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-anonymous- (whtop-com@3...) / teteie.com
😠 www.europeregistry.com paid Google for advert that says:
.es - Spain Domain Names
www.europeregistry.es Spain domains now Available European domain names from €9 year
If you do not look carefully at the bottom of the page it links to, within a small table, you will not realise they charge 69$ for an .es domain.
I fell for it!
This has since changed, but it still shows they will scam customers, if possible
.es - Spain Domain Names
www.europeregistry.es Spain domains now Available European domain names from €9 year
If you do not look carefully at the bottom of the page it links to, within a small table, you will not realise they charge 69$ for an .es domain.
I fell for it!
This has since changed, but it still shows they will scam customers, if possible
📅
mayguen (mayguen@g...) / jailbreakitnow.com
😠 EUROPEREGISTER.COM - Worst service, never again!!
My domainregistration on 17. April 2011 has failed, cause the provider "europeregister.com" has forgotten to send me the verification link of my order. And now the domain is registrated on 19. April 2011 by another one. Bad service, never again!!
My domainregistration on 17. April 2011 has failed, cause the provider "europeregister.com" has forgotten to send me the verification link of my order. And now the domain is registrated on 19. April 2011 by another one. Bad service, never again!!
📅
Jyka (haseldow@h...)
😠 I'm currently in the process of transferring my .it domain to another registrar. Even though I have to pay a transfer fee on top of the renewal fee to the new registrar, I'm still happy to get rid of EuropeRegistry/Instra.
At the time of registration, the registration fee was 19.50 EUR/year and I took it for two years. Now that it's time to renew the domain, the cost has jumped to 49.00 EUR/year.
The initial registration took for ages and was a very cumbersome process. For instance they requested me to sign and fax a document that was written in Italian. Upon request I got an English translation of the document, but still had to sign the Italian version. I did read the English version throughout and I hope it matched with the Italian version.
Luckily the credit card I used during initial registration has expired so I only risk to lose the domain.
At the time of registration, the registration fee was 19.50 EUR/year and I took it for two years. Now that it's time to renew the domain, the cost has jumped to 49.00 EUR/year.
The initial registration took for ages and was a very cumbersome process. For instance they requested me to sign and fax a document that was written in Italian. Upon request I got an English translation of the document, but still had to sign the Italian version. I did read the English version throughout and I hope it matched with the Italian version.
Luckily the credit card I used during initial registration has expired so I only risk to lose the domain.
📅
Aaron (aaron@o...)
😠 Attempted to buy 2 new .co domains, lost both domains to someone else using another registrar, was credited with 2 coupons for 2 more .co domains, attempted to buy the 2 new .co domains, again lost out to someone from another registrar registering the names faster than europeregistry.
I have attempted to buy 5 .co domains now with this host and every time someone else registers the domain before they do - they are extremely slow, their phone support doesn't work - its on an infinate loop!
Trying to get a refund out of them now but I can't see it happening.
I have attempted to buy 5 .co domains now with this host and every time someone else registers the domain before they do - they are extremely slow, their phone support doesn't work - its on an infinate loop!
Trying to get a refund out of them now but I can't see it happening.
📅
OÜ CREDIGEST (777@v...)
😠 Avoid them, i made also mistake to order 8 domains, three .eu domains and 5 .ru domains and no one was registered but they still took from my credit card almost 440.- euros for nothing. I did not get respond to my questions and i think i will make petition to police.
📅
Andreas (webhosting@a...)
😠 I agree with Athanassios, and would like to add my own review:
First, they are liars. They are NOT a low-cost provider. Their price for a .eu domain at €18/year is 50% higher that most other registrars (€12).
Second, they are scammers, even though they appear to do so legally. In other words, they attract you with bloated advertising claims, and screw you over in the fine print, an abominable, unethical practice.
I made the mistake of committing my credit card to them to purchase 3 domains three years ago. Of course, I did not have a chance in Hell of getting these 3 domains since I was not about to participate in the extortionist "sunrise" period, but I did not know this at that time. As a result, none of my 3 domains were registered.
Now, instead of issuing me a refund, they kept my money with the excuse of a fine print clause I supposedly "agreed" to that says they will only issue me "credit" for the future purchase of 3 different domains, and will not refund my [read more...]
First, they are liars. They are NOT a low-cost provider. Their price for a .eu domain at €18/year is 50% higher that most other registrars (€12).
Second, they are scammers, even though they appear to do so legally. In other words, they attract you with bloated advertising claims, and screw you over in the fine print, an abominable, unethical practice.
I made the mistake of committing my credit card to them to purchase 3 domains three years ago. Of course, I did not have a chance in Hell of getting these 3 domains since I was not about to participate in the extortionist "sunrise" period, but I did not know this at that time. As a result, none of my 3 domains were registered.
Now, instead of issuing me a refund, they kept my money with the excuse of a fine print clause I supposedly "agreed" to that says they will only issue me "credit" for the future purchase of 3 different domains, and will not refund my [read more...]
📅
Nick (cosmicsports@g...)
😠 Domain registration took 4 days instead of the usual 1 day and the indication "pending" was shown next to it.
It was Friday 1st of May, so let's excuse them because of the bank holiday and the weekend (but is that normal ?).
Now my dns servers are not resolving and they are not propagating !
After countless deliberations I think I have to file a chargeback request.
This never happened to me before.
They do not respnd to emails.
It was Friday 1st of May, so let's excuse them because of the bank holiday and the weekend (but is that normal ?).
Now my dns servers are not resolving and they are not propagating !
After countless deliberations I think I have to file a chargeback request.
This never happened to me before.
They do not respnd to emails.
📅
Athanassios Davalas (admin@h...)
😠 Avoid them unless you have time or money to loose !!!
i made the mistake to register a .ru domain from them and after 2 months im still waiting to use properly my domain name.
i made the mistake to register a .ru domain from them and after 2 months im still waiting to use properly my domain name.
