Mailbox.org Private Premium, € 7.50/mo. on Cloud Emails


Private Premium has been added on Jan 30, 2026
mailbox.org
Mailbox.org
Schwedter Straße 8/9A
Berlin , BE 10119
DE
☎ Phone +49 30 40 50 51-302
📠 Fax +49 30 40505119
  • 💡 Plan Name: Private Premium (sku #p143416)
  • 🔧 Category: Emails / Cloud
  • 💰 Price: 7.50/mo. VAT exc
  • 💿 Disk Space: 25 GB
  • 📶 Traffic bandwidth: unmetered
  • 💲 Setup Fee: free
💳 Payment Methods :Credit / Debit / Prepaid CardsPayPalWire Transfer
🔨 Control Panel :[In-house]
🔧 Category :Backup
✍️ Support Options :EmailHelp DeskPhone / Toll-FreeForum
🌏 Server Locations :Germany
Targeting :DE
💰 Money-back guarantee :30 days
screenshot of Private Premium from mailbox.org

See also initial Private Premium plan location on their website!


*📜 Plan description

The Premium plan for private users is the most feature rich mailbox.org tariff and is targeted at people who want generous storage, collaboration features and higher support levels. Each account comes with 25 GB of mail storage for heavy users and long-term message archives, plus 50 GB of Drive storage for documents, shared folders and personal files. The plan includes 25 aliases under the mailbox.org domain as well as support for custom domains with up to 250 aliases per domain, which is particularly useful when operating multiple websites, side projects or family domains under one subscription. Beyond standard mail, calendars and contacts, Premium provides the full set of office tools, tasks, notes, polls, chat and video meetings, so that email, scheduling and collaboration all live in one unified interface accessible via browser and mobile apps.
Premium also improves support and pricing conditions. Customers benefit from priority support with typical responses within 24 hours on business days and have access to a telephone callback service on weekdays between 9 a.m. and 6 p.m. German time. Additional mail and drive storage is available at reduced unit prices compared to the Standard plan, making it easier to scale a Premium account without losing cost efficiency. The lowest effective price is available with annual payment, where 90 EUR per year correspond to 7.5 EUR per month, while monthly billing at 9 EUR remains an option. As with all private plans, the displayed prices include VAT at the rate applicable in the customer’s country. This tariff is well suited for users and families who want mailbox.org to replace multiple fragmented cloud services and who value fast support response times and extensive alias and domain flexibility.

Across all mailbox.org plans, the service positions itself as a privacy-first alternative to ad-financed mail platforms. Every account uses ad-free webmail and standard protocols such as IMAP, POP3 and SMTP with TLS-only transport, while powerful spam and virus filters, disposable addresses and fine-grained blacklists reduce unwanted mail. Data is stored exclusively in redundant data centres in Berlin, Germany, operating under strict German data protection rules and the EU GDPR, and advanced security features like PGP and S/MIME integration, two-factor authentication, one-time passwords and an own key server are available to all users. Beyond email, the platform offers calendars, contacts, tasks, cloud drive storage, online document editing, polls, chat and video conferences so that teams and families can collaborate without depending on big advertising-driven ecosystems. Billing works on a prepaid model: you top up credit via bank transfer, SEPA direct debit, credit card, PayPal or various cash-based methods and can move between price plans without long-term contracts or rigid terms, while business customers gain a dedicated admin console and optional API for automation. A 30-day free trial allows new users to test features in depth and migrate existing mail, calendars, contacts and files with the assisted relocation service before committing long term.

📄 Editorial Review

mailbox.org is a German secure email and collaboration provider that behaves much more like a privacy-respecting alternative to Microsoft 365 or Google Workspace than a traditional web host. The service is operated by the Heinlein Group in Berlin, whose team has more than 30 years of experience with Linux, mail systems and secure hosting, and more than 150 employees across consulting, academy and hosting activities.

The brand itself has been running since 2014, born directly out of the post-Snowden surveillance debate. Over time it evolved from a "secure mailbox" into a full communication platform: email hosting, calendars, contacts, tasks, online office, cloud storage, video meetings and central administration for teams, organisations and public institutions.

For individual users and families, mailbox.org offers three core plans: Light, Standard and Premium. All of them are completely ad-free and tracking-free, with a strong focus on data protection and encryption. Even the smallest plan includes IMAP/POP3 access, a modern webmail interface, basic groupware (calendar and address book) and professional spam/virus filtering. The Standard and Premium plans add more storage, Drive cloud space, Office collaboration features, Meet video conferencing and family accounts with shared administration and custom domains. Disposable addresses, aliases and an optional @secure.mailbox.org alias help reduce tracking and keep identities compartmentalised.

For business customers, mailbox.org becomes a fully-fledged mail hosting and collaboration platform. Companies, schools, NGOs and public authorities can host their own domains, define mailbox quotas, configure groupware sharing, run video conferences and manage users centrally. Three service packages (Silver, Gold, Platinum) add different support levels and admin comfort: from solid ticket support up to a 24/7 emergency hotline and a designated contact person for onboarding and ongoing operations. An Admin module and API give IT teams or resellers tight control over domains, mailboxes, policies and automation.

Beyond mail itself, the platform is built around a tightly integrated module set:
  • Mail – Secure IMAP/POP3 and webmail, aliases, disposable addresses, external POP3 collection, delivery statistics, and multi-level spam and virus filtering. PGP and S/MIME encryption are deeply integrated via Guard, with a PGP-encrypted inbox option and an in-house HKPS key server. TLS checking, DNSSEC/DANE and strict transport encryption harden the transport layer.
  • Drive – Encrypted cloud storage with 5 GB (Standard) or 50 GB (Premium) included and flexible expansion. Files can be synced using OX Drive clients on desktop and mobile or via WebDAV, and shared with colleagues or family members.
  • Office – Calendars, address books, task management, online document editing (text, spreadsheets, presentations), notes and polls, all within the same web interface. Synchronisation with iOS and Android native apps is standard.
  • Meet – Integrated video conferencing with configurable room limits and participant caps, suitable for small teams, organisations and educational environments.
  • EVAC – An emergency communication and continuity platform designed so organisations can continue to communicate when their own infrastructure is compromised.

One critical point: mailbox.org does not host domains or webspace for websites. Its entire focus is email and communication workloads. For someone looking for full web hosting (PHP, databases, webspace), this is not the right product; for secure, independent mail and groupware, it is very much on target.

The service and public website are available in German and English, and pricing is shown in euro (EUR), with VAT handled according to the customer’s country of origin.

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