Krystal Hosting Ruby, £ 11.00/mo. on Linux Shared


Ruby has been updated on (added ), Aggregate Rating (5.5 out of 10 from 2 reviews)
krystal.io
Krystal Hosting
152-160 City Road
London , ENGLAND EC1V 2NX
UK
☎ Phone +442080501337
  • 💡 Plan Name: Ruby (sku #p50696)
  • 🔧 Category: Shared Hosting / Linux
  • 💰 Price:£ 11.00/mo. VAT 20% inc
  • 💿 Disk Space: 25 GB
  • 📶 Traffic bandwidth: unmetered
  • 💲 Setup Fee: free
🔌 Hosted domains :5
🆓 free domains :1
📌 Dedicated IPs :0
💳 Payment Methods :Credit / Debit / Prepaid CardsPayPalWire Transfer
🔨 Control Panel :CPanel
🔧 Category :BackupWordpressWebsite BuilderDDoS Protection
✍️ Support Options :EmailHelp DeskPhone / Toll-FreeLive Chat
🌏 Server Locations :United Kingdom
Targeting :UK
💰 Money-back guarantee :60 days
🚀 Uptime :99.99 %
screenshot of Ruby from krystal.io

See also initial Ruby plan location on their website!

*📜 Plan description

Ruby steps up for freelancers/pros with 5 hosted sites, 25 GB NVMe storage, unlimited bandwidth/mailboxes/databases, daily backups, and a free domain for the life of the plan. Account resources increase to 2 CPU cores, 4 GB RAM, and 50 processes; email throughput rises to 1,000 msgs/hour. The stack matches Amethyst (LiteSpeed + CloudLinux on enterprise Dell cloud) with the same security hardening and DDoS capacity. One-click installers, SSH/SFTP/WebDAV, and remote MySQL access are included. Support channels remain tickets, live chat, email and weekday phone support. Ideal for portfolios, small client sites and staging+production splits without moving to a VPS.

Shared/business hosting common block: UK-based platforms with 60-day money-back and 99.99% uptime target; cPanel, free SSL, malware scanning, firewalls and CloudLinux isolation by default; 2,000 Gbps DDoS protection, daily snapshots (4-hourly from Emerald), and smooth migrations. PCI-scan compliance and ISO 27001 appear from Emerald upward. Emergency phone support becomes available on larger tiers. Prices are VAT-inclusive on the public cards; pay monthly/annually/biennially by card, PayPal or bank transfer.

📄 Editorial Review

Krystal Host (recently simple Krystal) is a UK hosting company founded in 2002 by CEO Simon Blackler. Over two decades they have cultivated a strong reputation for reliability and ethics, frequently highlighted as a top-rated UK host on Trustpilot. They position themselves as the UK’s largest independent hosting provider and a certified B Corp, with a clear sustainability mission: run infrastructure on 100% renewable energy, extend hardware lifecycles, and operate with minimal environmental impact. They also support charity initiatives and advocate for a more transparent, customer-first hosting market.

Their product line is broad and cohesive. Domains cover popular TLDs with straightforward management and privacy. Shared (cPanel) hosting targets personal and small business sites with a performance-first stack (LiteSpeed Web Server, HTTP/3/QUIC, CloudLinux isolation, PHP OPCache) plus automated malware scanning and backups. Business hosting builds on that foundation with PCI-DSS compliance and higher-touch support, suitable for e-commerce and heavier workloads.

Reseller hosting delivers white-label cPanel/WHM with private nameservers and granular account controls. Managed WordPress runs on Krystal’s Onyx platform, bundling edge/CDN and caching with a 30-day free trial to validate performance before committing. A no-code Website Builder provides drag-and-drop publishing with >190 responsive templates. For users needing raw control, VPS plans are backed by NVMe storage, multi-transit connectivity, DDoS protection, and daily backups; clusters and load balancers are supported. Dedicated servers add managed enterprise hardware for consistently high performance. Rounding out the portfolio, Managed cloud & consulting (including Krystal’s own Katapult, AWS, and Azure) cover migration, DevOps, hybrid architectures, and ongoing optimisation. A simple, low-cost CDN offers quick global acceleration.

Underpinning much of this is Katapult.io, Krystal’s in-house cloud platform engineered with distributed storage (multiple NVMe replicas), redundant components, and an emphasis on durability and performance. The platform ethos is "technology without compromise": over-engineered for resilience, renewable-powered, and designed to keep workloads online even during component failures.

👪 Most Recent Customer Reviews

📆
-anonymous- (seb@m...) / moto-oil.uk
⏳ Time Hosted: over 3 years
Global rating
😁 Thank for the amazing support, and take time to resolve my enquires.
thank you for all time, and set up things correctly the first time.
Not a lot of people is good like Aaron. Thank you for great customer support.
Seb
📆
-anonymous- (mark@a...) / antique-swords.com
⏳ Time Hosted: under 1 month
Global rating
😠 Avoid krystal like the plague

Moved my site from bestwebhosting (which is krystal owned) without my consent to a unserviceable / broken krystal account. Tried to move it back when I shouted (so they could then move it to the krystal account I opened and paid for) and made matters worse. Now site down, which they claimed was up around the globe until I provided evidence it was down. Bad attitude and incompetence combined.

Now it has gone back from being somehow suspended to a security risk (browser alerted). What a joke. Total amateurs.

Now it is suspended again.

Now it is a security risk again.

Now my support chat window was closed on me.

All of this no doubt ruining my Google and Bing rankings, as well as losing me business I can not afford to lose.

Mr. Blackler, get it working now, refund my £, pay me compensation, and give me a free month of working site please so I can move to someone else who knows what they are doing.

They have now moved me back to bestwebhosting but I continue to get issues with emails. Had to add forwarders for several active email addresses to ensure I get them.

This has all completely screwed up my day. LUCKILY I was around else krystal "support" would no doubt be patting themselves on their backs saying "what a great job we did again" "look it is working great" while my site, moved without my consent to a non working account, would be toast.

AVOID

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