Aug, 2001 : Loudcloud Unveils Next Generation of Managed Services

📅 August 14, 2001 - Loudcloud, Inc. (loudcloud.com), a leading managed services provider, has unveiled its next generation of Internet operations services, giving enterprise companies a flexible set of options for outsourcing the day-to-day management of their Internet site with a high degree of control.

Enterprise companies can choose among the different offerings in Loudcloudservices to customize Loudcloud's outsourced solution to fit theirtechnological and budgetary needs. The company says customers will continueto employ Loudcloud's Opsware automation technology and industry-leadingprocesses while having the option to outsource any portion of their site toLoudcloud. In addition, Loudcloud will work with a customer to architect asite that combines its existing Internet applications or hardware systemswith Loudcloud services to create a tightly integrated and more customizedoutsourced managed solution.
Loudcloud's services include the Loudcloud Application Management servicesand the Loudcloud Foundation services. Contained within each new service arecritical components a business could use to architect, deploy, manage, andscale its Internet initiatives to meet the needs of partners and customers.Underpinning these new modules is Loudcloud's Opsware automation technology,providing the flexibility and control to manage a diverseset of hardware, networking technology and software systems.
"Increasingly, enterprise corporations are looking for ways to costeffectively take advantage of the Internet to better service customers andpartners," said Tim Dwyer, vice president, Industry Solutions Group at SunMicrosystems Inc. "Loudcloud's managed outsourced solution for Internetoperations is an innovative way for business to turn over the management ofits Internet site so it can focus on meeting the needs of their customers."
Loudcloud Application Management services are a set of four Internet siteoperational services that capture the key day-to-day functions an ITdepartment must perform to successfully operate its Internet site. Anenterprise can purchase the complete Loudcloud Application Managementservice suite or mix and match the specific services that it desires.
The Loudcloud Application Management services are:
Monitoring and Reporting services - Enables customers to gainvisibility into their Internet operations through in-depth monitoring andreporting of various infrastructure componentsRisk Management services - Designed to mitigate the risk ofsecurity breaches and data loss through backup, recovery and securityassessmentApplication and Database Support services - Provides a variety ofchoices including the ability to provision and restore any application ordatabase running on Windows, Linux or SolarisExpertise services - Leverages Loudcloud's expertise in buildingand managing reliable Internet operations to provide everything fromarchitectural assessments to the deployment of a customer's full sitearchitecture
Through a mix of people, process and technology, Loudcloud also offersFoundation services that comprise the platform powering its ApplicationManagement services, such as:
Opsware automation technology - Designed to automate the repetitivetasks associated with deploying, managing and monitoring the software andhardware used to power the Internet siteChange Management - Provides customers the ability to deploy theircode and content into the production environmentmyLoudcloud - Provides a single gateway for customers to gainvisibility into the performance of their Internet sites and manage variouselements of their Internet site operationsSecurity - Loudcloud SAS 70 Level II and SysTrust certifiedsecurity combines stringent policies and advanced technologiesLoudcloud Network Operations Center - Staffed with technicalspecialists who provide 24x7 front-line support and problem resolutionLoudcloud Research - A team of research engineers tasked with evaluating a range of Internet technologies for optimum scalability, reliability, andperformance