Savvis Provides Continental Airlines with Travel Services Network

📅 December 14, 2001 - Savvis Communications Corp. (savvis.com), a global networkservices provider, announced yesterday that it has been selected byContinental Airlines to provide the network for the airline's e-commerce initiatives and its employee extranet and intranet services.

Continental will connect to the Savvis backbone through Savvis' PrivateNetwork Access Point in Houston, Texas, where the airline is headquartered.
Continental's strategic plan called for bringing management of its consumerbooking services in-house. The company said it needed a high-performancenetwork with increased bandwidth to meet growing consumer demand and tohandle vital information transmitted across its intranet and employeebenefits extranet. The network also needed to perform reliably during sharpspikes in consumer traffic during fare promotions and the holiday seasons.Savvis delivered a scalable 20Mbps networking solution.
"It is imperative that we provide flawless service through ourContinental.com portal, because encountering frequent problems with bookingflights and conducting other travel-related business online underminescustomer loyalty and can potentially mean lost business," said Andre Gold,Continental's technical director of Internet engineering. "Taking our onlineservices in-house is a significant commitment, so we put the Savvis networkthrough rigorous simulations and testing to evaluate performance duringpeaks and valleys of traffic and found that it more than met our demands.Across the Savvis link we can also access real-time statistical data tomonitor the network's performance at any time."

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