The SSL Store Review 2026. Is thesslstore.com good or bad on providing SSL Certificates services?

📄 Editorial Review

(3*) 🔧 Services: SSL Certificates
⇔ Redirected domains: thesslstore.com.au thesslstore.in thesslstore.co.uk thesslstore.com.sg thesslstore.com.ph
The SSL Store is a specialized cybersecurity distributor rather than a classic web hosting company. Founded in 2007 by entrepreneur John Tuncer, they focus on SSL/TLS certificates, PKI and related security products, acting as a large multi-brand reseller and enablement platform. Over the years they have issued more than a million certificates and supported hundreds of thousands of organizations worldwide, from small businesses to well-known enterprises and universities. They position themselves as "the world’s largest SSL distributor," now operating as a subsidiary of DigiCert, Inc., while still running under their original brand identity.

Their core offering is a very broad catalogue of SSL/TLS certificates from leading certificate authorities such as DigiCert, GeoTrust, Thawte, RapidSSL, Sectigo (formerly Comodo CA), Comodo, QuoVadis and others. Customers can choose between domain validation (DV), organization validation (OV) and extended validation (EV) certificates, as well as wildcard, multi-domain (SAN/UCC) and multi-domain wildcard variants. This covers simple blog or brochure sites all the way up to large multi-site e-commerce platforms and enterprise environments. The store front lets users filter by validation level, wildcard, multi-domain or code-signing focus, which makes navigation easier even though the range is huge.

Beyond basic SSL, The SSL Store offers a significant range of identity and encryption products. This includes standard and EV code signing certificates, email signing / S/MIME certificates, and document signing certificates, plus newer certificate types such as Verified Mark Certificates (VMC) and Common Mark Certificates (CMC) used with BIMI and brand indicators in email. These products target software publishers, SaaS vendors, organizations that need to protect email communications and companies embracing modern identity and trust frameworks.

Another important line is PKI and certificate lifecycle management. The SSL Store doesn’t just resell certificates; they also bundle and integrate with management platforms like Trust Lifecycle Manager, DigiCert CertCentral Enterprise, Sectigo Certificate Manager, their own Enterprise Control Panel, Venafi drivers and integrations with tools like ManageEngine Key Manager Plus. For larger organizations, they promote managed PKI, private CA, IoT certificate management, device attestation certificates and cloud code-signing services. These features are meant to help security and DevOps teams automate issuance, renewal and revocation across complex, multi-platform environments.

On top of pure PKI, they distribute several website security and compliance tools: CodeGuard backup, Comodo cWatch Web managed security, HackerGuardian PCI scanning, TrustedSite trust seals and SiteLock website protection. Together with SSL certificates, this gives customers a single storefront for encryption, malware protection, backup and compliance scanning, which is especially attractive to agencies and hosting providers that want to bundle security services.

The SSL Store also puts a lot of emphasis on partner and reseller programs. Their reseller and broader partner channels are designed for hosting companies, MSPs, domain registrars and other IT providers who want to resell certificates without building their own integrations from scratch. The partner area highlights multiple partner types (Reseller, Technology, Integration, Strategic and Affiliate), and the company claims to have generated over 100 million dollars in revenue for partners and to be working with thousands of resellers worldwide. Integration options include APIs, WHMCS modules and plugins for cPanel, Plesk and other platforms, backed by a dedicated "Profit Portal" and enablement content for sales and marketing.

Overall, The SSL Store is best seen as a security marketplace and enablement hub. Their strength lies in aggregating many SSL/TLS and security products, negotiating discounts with CAs, and surrounding everything with support, automation and reseller tooling. For organizations that already have hosting and simply need certificates, or for providers that want to add SSL and PKI to their portfolio, this positioning is quite compelling.

The company itself operates from multiple global offices—St. Petersburg (Florida, USA), the Netherlands and India—and is supporting customers in more than 150 countries. That global footprint matters in terms of account management, sales and support coverage rather than hosting infrastructure.

💰 Price & Cost

Pricing at The SSL Store is entirely product-driven. Each certificate or service has its own price point, often shown with:

• List price vs. discounted price
• Per-year cost for one-year, two-year or longer terms
• Warranty amount (for many SSL/TLS products)

On vendor-branded pages, they explicitly market savings compared to buying directly from the CA, sometimes quoting savings of 20–70% or more, depending on brand and product line. For example, certain DigiCert Secure Site certificates are listed with both the vendor MSRP and a lower "The SSL Store" price, reflecting their role as a high-volume distributor.

A notable commercial advantage is their 30-day money-back guarantee. The refund policy states that customers have a full 30 days to cancel and receive their money back, subject to some limitations (for example, certain subscription products, additional SANs and hardware token fees are excluded). The site frames this as a "no-fuss" guarantee, positioned as one of the better refund windows in the SSL resale market.

They also advertise a Best Price / Low Price Guarantee. If a customer finds the same certificate cheaper elsewhere under comparable conditions, The SSL Store indicates they will match or beat that price, reinforcing their value-orientation and appeal to cost-sensitive resellers.

For resellers and partners, pricing is structured in tiers, similar to a frequent-flyer program: entry-level "Starter" or "Silver" accounts gain access to discounts immediately, and higher tiers (Gold, Platinum, Titanium) unlock deeper discounts based on cumulative sales volume. These tiers can reach very high margin levels on wholesale SSL pricing, making the platform attractive for established hosting companies and MSPs that can move volume.

All pricing is presented in US dollars, and the website is clearly geared toward a global but English-speaking audience. While payment icons are shown, the text does not explicitly enumerate all payment methods; it is safe to assume standard online methods (such as major cards) are supported, but the site focuses more on pricing and guarantees than on payment-method marketing.

✍️ Customer Support

Customer support is one of The SSL Store’s main selling points. They highlight 24/7 assistance via their "Help Zone," with SSL specialists available around the clock. On the contact page, they promote "World Class Support at your service 24/7," reinforcing the idea that buyers can get help with selection, ordering, validation and installation at any time.
Support channels include:

• Live chat, prominently advertised on the contact page
• Phone support, with different numbers for Americas/Corporate HQ and EMEA
• Sales and support email/contact forms
• A ticket system, accessible via the "Submit a Ticket" option
• A knowledgebase, FAQ and self-service SSL tools (CSR generators, checkers, etc.)

In addition to reactive support, they sell an SSL Installation Service, where an expert from The SSL Store can perform the actual deployment for a fixed fee (with an extra fee for additional servers). This is especially useful for less technical customers or teams that don’t want to spend time handling server configuration. There is also a "Validation Help Zone," emphasizing guidance through CA validation procedures that can otherwise feel cumbersome.

For resellers and enterprise customers, there is layered account management and partner enablement: dedicated account managers, reseller FAQs, partner guides and a "Profit Portal" with sales/marketing resources. This underlines that The SSL Store is built not just for one-off purchases but for ongoing B2B relationships.

🔨 Control Panel

Because The SSL Store is a certificate and security distributor, the "control panel" story is more about managing certificates than hosting accounts. Customers interact with several management layers:

• A customer account area, where they can place orders, request reissues, manage renewals and, if needed, trigger refunds or cancellations within the 30-day window.
• An Enterprise Control Panel, mentioned as a portal for manual certificate management, aimed at organizations that manage many certificates and need better visibility and control.
• Integrations with Trust Lifecycle Manager, CertCentral Enterprise and Sectigo Certificate Manager for full-fledged certificate lifecycle management across large environments.
• For resellers, APIs and modules (for platforms like WHMCS, cPanel and Plesk) that let them embed SSL sales and management directly into their own customer panels, while The SSL Store handles the backend.

🎯 Conclusion

The SSL Store is a mature, focused player for SSL/TLS, PKI and web security products, not a general web host. Their strengths lie in:

• A very wide catalogue of certificates and security solutions from top-tier vendors
• Strong multi-brand positioning, giving customers choice and competitive pricing
• A clear 30-day money-back guarantee and Best Price Guarantee, reducing perceived risk
• 24/7 support, validation assistance and optional installation services
• Robust partner and reseller ecosystem, with APIs, integrations and tiered wholesale discounts
• Backing by DigiCert and long-standing industry relationships

Potential drawbacks are mainly about fit: customers looking for an all-in-one hosting provider with domains, email and servers under one brand will not find that here. The website can feel dense and complex because of the sheer number of products and options, and some buyers may need support assistance to choose the right certificate.

For organizations that already have hosting in place and want reliable SSL/TLS and PKI solutions with strong support and competitive pricing, The SSL Store is a serious and experienced option. For hosting companies, MSPs and integrators wanting to resell certificates at scale, their partner programs and tooling make them particularly attractive.

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