SSLs Review 2025. Is ssls.com good or bad on providing SSL Certificates services?

📄 Editorial Review

(3*) 🔧 Services: SSL Certificates
🔃 This company is a reseller of Name Cheap
SSLs.com is a niche provider that focuses almost entirely on one thing: SSL/TLS certificates. They are not a web host and they don’t operate as a certificate authority themselves. Instead, they run a high-volume, low-margin shop reselling Comodo/Sectigo certificates, with the clear goal of making HTTPS cheap and simple for as many sites as possible.

Their own positioning leans heavily on the idea that encryption and privacy are essential to an open internet. SSLs.com’s role in that story is to help site owners move from HTTP to HTTPS with as little friction and cost as possible, while still using mainstream, trusted certificate brands.

Services & Product Range

Because SSLs.com is a reseller, the underlying certificates are issued by Comodo/Sectigo; SSLs.com provides the storefront, automation, and support around them. The catalogue mirrors most of the standard CA product families:

• Single-domain DV certificates – basic domain-validated certs for one hostname (e.g. example.com or www.example.com , issued quickly, often within minutes. These are marketed as entry-level HTTPS, with a free 30-day trial for testing.
• Wildcard certificates – cover a base domain and all its subdomains (e.g. *.example.com) in one certificate, aimed at users who want broad coverage without managing a long list of individual certs.
• Multi-domain / SAN certificates – allow many different hostnames (up to around 100) to be secured in a single certificate, including variants designed for Exchange/Office-type environments and complex multi-site setups.
• EV (Extended Validation) SSL – higher-assurance options where the CA performs deeper business checks, targeted at organizations that want stronger identity verification signals and more rigorous vetting.
• Branded lines – such as PositiveSSL, PositiveSSL Wildcard, Unified Communications (UCC) and similar Comodo/Sectigo offerings, repackaged with SSLs.com’s own pricing structure and support.

They also run a reseller program for agencies or hosts wanting to bundle SSLs into their own services, and an affiliate program for people who simply want to promote SSLs.com and earn commissions.

Price & Cost

Almost everything about this business is driven by cost efficiency. SSLs.com buys certificates in bulk from Sectigo and passes those discounts on, which is why their pricing is usually far below buying direct from the CA.
Examples from their typical price positioning include:

• Entry-level DV certificates (such as PositiveSSL) from roughly $3.75 per year, with fast issuance and a free 30-day trial.
• Multi-domain certificates starting around $16.75 per year, allowing many hostnames to be covered at once.
• Wildcard and EV products priced noticeably below standard CA list prices, with clear per-year pricing and the ability to prepay for multiple years (implemented through reactivation/renewal cycles due to the current one-year maximum issuance term).

Payment options are unusually broad for such a narrow service: major credit cards (Visa, MasterCard, American Express, Discover, JCB, Diners), PayPal, Bitcoin, and the option to top up an internal account balance (minimum $5) and spend from that wallet on future orders.

Money-Back Policy

SSLs.com does have a structured refund policy, but with an important caveat:

• If a certificate has not yet been issued, the buyer can request a refund within 90 days of purchase.
• If a certificate has been issued, a refund is possible within 15 days of issuance.
• Refunds are provided as account credit to the SSLs.com balance, not back to the original payment method.

That makes the time window quite generous, but it assumes the customer is likely to continue using SSLs.com and can make use of store credit rather than needing cash back.

Customer Support

Support is one of the stronger parts of the offering. SSLs.com provides 24/7 assistance via live chat and email, with stated goals of very short response times (minutes for chat, roughly a couple of hours for email).

On top of human support, they maintain a large knowledgebase that goes well beyond sales copy. Articles cover:

• CSR generation on many platforms and control panels
• Installation guides for Apache, Nginx, IIS, cPanel, Plesk, Exchange, load balancers, and various appliances
• Troubleshooting validation errors and browser warnings
• Explanations of TLS concepts like SNI, OCSP stapling, Certificate Transparency, SAN design, CAA records, IDNs, and more

For customers who prefer not to touch server configuration, there is also a paid installation service, where their technicians handle the setup for a fixed fee.

Control Panel & Management

SSLs.com doesn’t offer classic hosting panels, but they do provide a focused SSL management dashboard. Within the customer area, users can:

• See all purchased certificates and their status (pending, issued, close to expiry).
• Activate certificates by submitting CSRs and choosing validation methods.
• Add or edit SAN entries for multi-domain products.
• Download the certificate files and CA bundles.
• Trigger reissues, renewals, and multi-year reactivation cycles.
• View invoices and order history.

Some tools, like in-browser CSR generation for certain products, are designed to lower the barrier for less experienced administrators. In effect, SSLs.com becomes a specialized control layer sitting on top of whichever web server or hosting environment the customer already has.

🎯 Conclusion

SSLs.com is a pure SSL/TLS specialist: no shared hosting, no VPS, no dedicated servers—just certificates and everything around them. The strengths are clear:

• Very aggressive pricing thanks to bulk purchasing from a mainstream CA.
• A comprehensive portfolio of single-domain, wildcard, multi-domain and EV options under the Comodo/Sectigo umbrella.
• A genuinely useful, technically detailed knowledgebase backed by 24/7 chat and email support.
• Flexible payment methods and the convenience of managing everything from an SSL-oriented dashboard.

The trade-offs are equally important to note:

• Refunds are credit-only, which is fine if you plan to stay with SSLs.com but less attractive if you want money back to your card or PayPal.
• There is no actual hosting; you must already have a server or provider in place.
• Classic hosting metrics like web-uptime SLAs or datacenter specs simply aren’t part of the offer.

For site owners, developers, and agencies who already host elsewhere and just need affordable, brand-name certificates with good documentation and live help, SSLs.com fits that niche very well.

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