Peer1 Review. Was peer1.com good web hosting in Canada?

5 user reviews; 0 support responses; 0 testimonials; 4 products, 0 promotions, 5 social accounts, Semrush #0; 📆 listed 2009 (#12703)
Peer1
1600-555 W. Hastings St
Vancouver , BC v6b 4n5
CA
☎ Phone 1-877-504-0091

Website language(s): en

peer1.com is inactive, but is redirected to cogecopeer1.com
🏆 Alexa Rating 125,858 👤 User Rating 🙌 Average 2.2 out of 10
👉 Total reviews: 5
👍 Recommended by: 1
👎 Opposed: 4
🤝 Official responses: 0

💰 Price Range $ 200.00 - $ 900.00⏰ Support 24x7
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

Things to do
"About page" URL or "Contact page" URLs are missing
86%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-) / us131msp.com
⏳ Time Hosted: over 3 years
Global rating
😞 I hosted with Peer1 for over 10 years as the developer of numerous websites and online applications.

I have been moving my hosting to a lower cost solution and upon exiting, I requested that my server be "reclaimed". It's June 8. My renewal was just two days ago. They will bill me again in July for a FULL month - even though I have no reason to have this server any longer. Their actual hosting is stable. Their customer service has historically been HORRIBLE. I'm not an enterprise customer so I suspect I'm getting the "I don't care about this customer" support. I do not recommend this company ever. There are better hosting platforms with better service out there.
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Customer Relation
😉 Disappointed.
Have 5+ years experience with dedicated server service in peer1.

Support is polite and technically illiterate. Looks like their main goal is to set "reslove" status in a ticket instead of help you with issue.
If the issue is a bit complicated and need real investigation they'll just ignore you until you'll get tired.
📅
vaduke | vadimmarusin@g...
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Horrible!!!!
Spend 1 hour(!!!) talking with sales person on their "live chat" to get a quote for a dedicated server. After 1 hour asking stupid questions she said that she will transfer me to the specialist(!!!) But before she needs to take my phone number. When I said: "no". She answered that she refuses to give me a quote.

This is absolutely ridiculous! Read other reviews, looks like their service as bad as sales.
MORE REVIEWS

📄 Overview

(1*) 🔧 Services: Web HostingDomain Registration
⇔ Redirected domains: peer1.fr peer1.net

📜 About Peer1

PEER 1 Hosting, established in 1999, is recognized as one of the top five managed hosting providers worldwide, serving over 10,000 clients with a range of managed hosting, dedicated hosting, colocation, and network services. The company’s growth is rooted in its dedication to high-quality service, backed by a commitment to innovation and reliability. With its proprietary FastFiber Network™ and 16 data centers across North America and Europe, PEER 1 offers a global infrastructure that ensures speed, stability, and security, all supported by a 100% uptime guarantee.

Core Offerings:

Managed Hosting – Comprehensive solutions tailored to business needs, including Technical Account Managers for complex configurations.
Dedicated Hosting – Provided through its ServerBeach division, offering robust, customizable hosting solutions.
Colocation – Securing client hardware within PEER 1’s state-of-the-art facilities, maximizing security and efficiency.
Network Services – Leveraging the FastFiber Network™ for enhanced connectivity and speed, spanning thousands of miles globally.
Service Excellence: PEER 1’s FirstCall Support™ delivers a unique support experience, promising prompt, one-time resolutions without “gatekeepers” or helpdesk delays. With skilled technicians on call 24/7, PEER 1 guarantees expert assistance from the first contact. The company’s Net Promoter Score (NPS) of 30, far surpassing the industry average, reflects high customer satisfaction driven by a culture of continuous improvement.

Customer-Centric Guarantees: PEER 1 backs its services with an ironclad 30-day money-back guarantee for new accounts, demonstrating confidence in its service quality. Additionally, they offer account credits for any network downtime, underscoring their commitment to uptime.

Company Philosophy and Culture: Founded by Lance Tracey and Mark Teolis, PEER 1 emerged as a challenger to traditional telco models, emphasizing affordability, simplicity, and exceptional response times. The company’s mission is to empower businesses of all sizes to leverage the internet, leveling the playing field for small and medium enterprises. With a client-first approach, PEER 1 fosters a team culture that prioritizes customer success and ensures employees are equipped and empowered to address client challenges directly.

PEER 1’s global reach, scalability, and dedication to service make it a strong partner for businesses looking to grow and succeed online. Through a commitment to reliable, high-speed hosting solutions, PEER 1 continues to support clients in navigating the digital landscape with ease and confidence.

Website research for Peer1 on November 14, 2024 by WebHostingTop

🎁 Peer1 Promotions

There is no coupon code or promotion listed.

Peer1 Listed Plans

🔧 Colocation - 💻 Linux/Windows Keep mouse
over features!
💰Price 📶 Transfer 📆 Updated📌 Dedicated IPs
4U Octal Cab   $200.00/mo. unmetered
10U Quarter Cab   $400.00/mo. unmetered
22U Half Cab   $600.00/mo. unmetered
44U Full Cab   $900.00/mo. unmetered

It seems the peer1.com website has Javascript error on main page, detected Apr 29, 2017

📊 Web stats

Targeting: Canada, Germany, Netherlands, United States
📂 Details for http://www.cogecopeer1.com/
📥 Website DNS: ns1.peer1.net => 69.90.13.5 ( New York City ) / Peer 1 Network Inc.
ns2.peer1.net => 69.90.13.6 ( New York City ) / Peer 1 Network Inc.
MX::peer1.com.inbound10.mxlogic.net => 208.65.144.3 ( Miami ) / Skyhigh Security LLC - skyhighsecurity.com
MX::peer1.com.inbound10.mxlogicmx.net => 208.65.145.3 ( Dallas ) / Skyhigh Security LLC - skyhighsecurity.com
🔨 Server Software: cloudflare-nginx
📌 Website IP: 209.15.208.251
📍 IP localization: Canada, Ontario, Toronto - see top providers in Canada, Ontario
🔗 ISP Name, URL: Peer 1 Hosting Toronto, cogecopeer1.com (inactive)

✅ Customer testimonials

There are no user testimonials listed.

📋 Peer1 News / Press release

Hybrid Cloud Adoption to Triple Over Next 3 Years - Independent research commissioned by Peer 1 Hosting has found that hybrid cloud adoption is set to triple over the next three years. This shift coincides with corresponding reductions in the use of Private and On-Premise cloud hosting environments, despite adoption of these technologies continuing to grow overall.
The study, which canvassed the opinions of over 900 IT decision makers from Canada, North America and the UK, asked: “What do you expect your organisation's approach to look like in [...]
PEER 1 Hosting Enhances Referral Partner Program - The enhanced program moves from a four-tier revenue-commitment model to a simple two-tier performance-based model.
PEER 1 Hosting, Inc. ( www.peer1.com ), a managed hosting provider, recently announced its SMART Partner Program. The enhanced program moves from a four-tier revenue-commitment model to a simple two-tier performance-based model.The company articulates that the new SMART Partner Program has no minimum monthly requirement and offers referral partners a monthly commission for [...]
ServerBeach Hosts Record Comic Book Auction - PEER 1's (www.peer1.com) dedicated hosting division, ServerBeach (www.serverbeach.com), battled Doomsday-strength traffic for online retailer ComicConnect (www.comicconnect.com), a client that recently ended a rare comic book auction, which sold the first-ever Superman comic for a record price of $317,200.
Running from February 24 to March 13, ComicConnect's auction period experienced unprecedented traffic - a web host's Kryptonite - due to bidding and the international media attention [...]
[search all peer1.com news]

📣 Peer1 Social Networks

https://www.linkedin.com/company/208834/
Peer 1 Hosting (established 1999) is a Privately Held entity having 5889 followers on LinkedIn and 501-1000 employees, industry Information Technology & Services.
http://www.peer1.com/blog  Using Wordpress version 4.7.4. Blog added on February, 2012, with total 166 articles, Language en-US. See recent blogs summary posts:
- Have gender stereotypes become even worse? - Author: Dominic Fung, SJB Group At the recent “Women in Tech” roundtable, hosted by Cogeco Peer 1 and chaired by Ellie Burns, Editor of CBR, the discussion touched on the subject of whether gender ...
- Top Security Concerns for Companies in 2017 - By: Enrique Velazquez – Product Manager, Security & Compliance at Cogeco Peer 1 Security is on everyone's mind in 2017, not only at a global level, but a personal level with more identity and ...
- Snoopers’ Charter conflicts with EU data protection laws - Ross Woodham, Director, Legal Affairs & Privacy, Cogeco Peer 1 Amid the noise and fury of Brexit, the Snoopers' Charter snuck in under the radar with very little coverage in the mainstream press. ...
http://www.peer1.com/forums
https://www.glassdoor.com/Overview/Working-at-Peer-1-Hosting-EI_IE306818.11,25.htm

Reviews👪 Peer1 Customer Ratings

The quick stats of Peer1 profile shows a note average of 2.2 out of 10, counting 5 opinions. (few listed on the top of the page) This company may be out of web hosting business!
(1 = 20.00%)
(1 = 20.00%)
(3 = 60.00%)
📅
bluntz (josdjo@m...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 peer1 is horrible
they suck, they overprice like CRAZY!! and actually still charge people for a 10Mbps LAN connection....WTF?? Plus if they upgrade old ass servers that shouldnt even be in operation anymore, they don't even tell you about it until you go and tell them you want it. Sort of like how AOL made its services free but then didnt tell anyone so whoever didnt know still paid....

so ya Peer1 is HORRIBLE go with practically anyone else you can find.

📅
Magento Site owner (alex@i...) / ima-usa.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 •We hosted a Magento site and migrated Peer1 servers from Miami to Atlanta and Peer1 simply “forgot” an entire Cpu processor unit. I was the one who discovered this a full 4 weeks after they did the migration. It took me 2 days to get our Peer1 sales rep to even acknowledge the error, he couldn't or wouldn't login to our account to verify the error, I had to do it.

•When Peer1 went to add the missing Cpu unit, we asked them to partition the Linux system but they left off 2 Required Php extensions rendering our Magento site totally non-functional. The extensions were "mycrypt" and "memcache". This took my developer (also a Magento partner) billable time to discover.

•Delays caused by Peer1 postponed our launch, causing lost advertising dollars as well as requiring integration work again and it needed to be rechecked and re-tested once we moved to rack space.

•Peer1 double billed us for the month of July. No explanations or apology.

•We cancelled the Peer1 service [read more...]