Netart Review 2025. Is netart.com good web hosting in Poland?

📄 Editorial Review

🔃 Netart is part of NetArt Group
(3*) 🔧 Services: Web HostingDomain Registration
netart.com is the global cloud and hosting brand of NetArt Group, a privately owned technology group that has been building hosting and domain services since 1997. The group’s story begins with the NetArt brand launched on the Polish market in 1997, and over nearly three decades it has grown into what is described as the largest private cloud and hosting group in Central and Eastern Europe, serving more than one million customers, over five million domains, and hundreds of thousands of hosting and SaaS services across nearly 100 countries. The netart.com brand itself was introduced in 2023 as the group’s international cloud provider (All other NetArt Group brands operate in Polish only, following the same language approach as Nazwa.pl.) , positioned from the outset as a premium, engineering-driven platform rather than a budget shared host.

Their portfolio covers most of what a serious online business might need: domain registration for 300+ extensions, CloudHosting for websites with integrated CDN, specialised CloudHosting for WordPress, CloudHosting Enterprise and Pay-Per-Use for heavier workloads, CloudMail business email, Cloud VPS (Linux and Windows), Cloud Backup and Mail Backup, SaaS databases and applications (including Kubernetes and OpenSearch), CDN netart.com, modern ECDSA SSL certificates, website monitoring, email marketing tools, and IT services.

The core shared hosting layer is branded as CloudHosting. Instead of a traditional single-server shared host, they use lightweight LXC containerization and serve each website in clusters of hundreds of servers, with separate clusters for web, email, databases, FTP, SSH, and cron. This architecture is designed for speed, resource scalability and fast failover, and is tightly integrated with CDN netart.com, 2FA-secured email, and DDoS/IPS/WAF protection. For WordPress, there are dedicated CloudHosting WordPress plans (Start, Business, Pro) that bundle pre-installed WordPress, large SSD storage, high vCPU/RAM allocations, CDN, and 24/7 support, clearly targeting performance-focused WordPress users rather than hobby sites.

Above that, CloudHosting Enterprise and CloudHosting Pay-Per-Use address businesses that need more predictable performance or granular scaling. Enterprise plans add corporate-oriented features and higher resource ceilings, while Pay-Per-Use allows customers to define their own CPU/RAM/disk parameters and pay based on real usage. Both inherit the same cloud architecture, CDN integration and security stack.

For customers needing full server control, netart.com offers Cloud VPS Linux and Cloud VPS Windows, based on KVM virtualization, fast Intel Xeon processors and NVMe SSD storage. These VPS servers run in the same high-availability cloud environment, benefit from the Scrubbing Center’s DDoS/WAF/IPS protection, and can be extended with a DirectAdmin license for easier server management.

Backup and SaaS services are another strong pillar. Cloud Backup stores encrypted backups in Tier III, ISO 9001 and ISO 27001 certified data centers, with configurable backup schedules and retention for web, email and database data. Mail Backup protects mailboxes from any provider, while SaaS offerings cover managed databases (MariaDB, PostgreSQL, SQL Express, MongoDB, OpenSearch), collaboration tools (webmail, network drives, ticketing systems, communicators, bug trackers) and Kubernetes clusters. CDN netart.com distributes cached content across multiple global nodes, reduces latency by placing content closer to users, and includes DDoS protection at each node.

Overall, netart.com positions itself as a premium, cloud-native hosting platform for businesses that care about performance, availability and security more than the absolute lowest cost. The focus on their own cloud and CDN, extensive automation and continuous feature updates reinforces this positioning.

💰 Price & Cost

CloudHosting pricing is clearly mid-range to premium, but fairly transparent once local price lists and currencies are taken into account. On European sites, standard CloudHosting WWW plans are typically listed around 15 EUR/month for CloudHosting Start, 30 EUR/month for CloudHosting Business, and 60 EUR/month for CloudHosting Pro, with roughly comparable figures in USD or GBP on regional versions. Services can usually be billed monthly, quarterly or annually, with some defaults (for example, quarterly billing) that can be changed via support.

CloudHosting WordPress follows a similar three-tier structure (Start, Business, Pro). In some markets there are strong introductory promotions where the first billing period can be close to 0 per month when paid quarterly or annually, with effective annual costs starting around 90 EUR/year for the entry plan. In other regions (for example the UK) the recurring prices are around 15 / 30 / 60 per month across the three tiers. CDN netart.com is bundled at no extra cost within CloudHosting WordPress, while on classic CloudHosting WWW it is typically an optional paid add-on.

VPS pricing covers a wide range. Cloud VPS Linux starts from low-entry promotional tiers (roughly the mid-single digits per month in EUR or USD) and scales up to high-end "Speed" variants in the low hundreds per month. Windows VPS is priced higher, usually about twice the entry-level Linux cost and reaching the mid to high hundreds at the top end. Additional services such as DirectAdmin licenses, reverse DNS and extra data transfer are priced separately, with overage traffic charged per GB.

Domains and ancillary services have their own price tables, with strong promotions on first-year registrations (for example, very low first-year .eu pricing) and higher standard renewal prices. CDN netart.com as a standalone option starts at a modest monthly fee, and Cloud Backup add-ons scale from low to high monthly costs depending on storage capacity and retention.

A key commercial advantage is a 30-day satisfaction or money-back guarantee on many core services (CloudHosting, CloudHosting WordPress, CloudMail, Cloud Backup and related products), subject to specific terms. In addition, EU consumers benefit from a statutory 14-day right of withdrawal on certain online contracts, though this typically does not cover domains and SSL once issued.

Payment options are broad: netart.com supports multiple European payment processors, card-based subscription billing, PayPal and standard bank transfers, making it convenient both for Central/Eastern European customers and international buyers paying in EUR, USD or local currencies.

🏢 Data Center

netart.com operates its own cloud and CDN infrastructure in multiple modern data centers across Europe, the Americas and Asia, rather than relying on a third-party public cloud. These facilities are run in line with ISO/IEC 27001:2022 information security standards and, for backup services, Tier III and ISO 9001 requirements. Individual data centers are interconnected via fibre links, and the total network capacity towards other operators exceeds 400 Gbps, with connections to major national and international internet exchange points.

The cloud hosting architecture is built around high availability and failover. CloudHosting uses LXC containerization on clusters of hundreds of servers; websites, email, databases and other components are separated into specialised clusters so that resource spikes in one area do not take down the whole platform. Cloud VPS runs on KVM virtualization in the same high-availability environment.

Across CloudHosting, VPS and SaaS/backup services, netart.com targets at least 99.9% service availability, supported by daily backups and snapshot mechanisms on many services. Snapshot retention commonly covers recent days (for example, around 72 hours on some VPS and SaaS platforms), providing short-term roll-back options in addition to longer-term backup strategies.

Security is reinforced by a dedicated Scrubbing Center that monitors all netart.com services in real time. This center uses high-availability Fortinet clusters to provide DDoS mitigation, intrusion prevention (IPS) and web application firewall (WAF) filtering at line speed, covering CloudHosting, VPS and dedicated servers. CDN netart.com extends performance and security to the network edge by caching content at many nodes worldwide and combining this with distributed DDoS protection on top of the high-bandwidth backbone.

Taken together, this is a vertically integrated stack where the group designs and controls the data centers, backbone, cloud platform and CDN, which is unusual in the mid-market hosting segment.

✍️ Customer Support

netart.com offers 24/7/365 technical support as a core part of its value proposition. Existing customers are expected to contact support through the Customer Panel, where tickets go directly to technical teams. Prospective customers and visitors can use public contact forms to get in touch with sales or general support.

Around this, they maintain a multi-language Help/Support Center with documentation, security and limits descriptions, tools, detailed regulations and pricing sections. A blog and newsroom provide updates and technical insights, and there is an affiliate program and partner materials for agencies, integrators and resellers.

Unlike many mass-market hosts, netart.com does not foreground a general technical support phone number for everyday issues; the support model is clearly centred on panel-based tickets and electronic communication, backed by extensive self-service documentation. Customers expecting phone-first support for every request may need to adapt to this ticket-centric approach.

🔨 Control Panel

netart.com uses its own proprietary CloudHosting Panel to manage CloudHosting services, integrating domains, DNS, email, SSL and CDN control in a single interface. The panel is designed to feel familiar to users of cPanel/DirectAdmin/Plesk, with tools for domain and DNS management, mailbox creation, database management, SSL deployment and cache control for CDN netart.com. It also surfaces performance statistics and diagnostic views and is fully responsive, working comfortably on desktop and mobile screens.

For VPS, customers receive full root access on KVM-based virtual machines and can optionally purchase a DirectAdmin license. DirectAdmin is positioned as an easy-to-use server GUI for managing domains, user accounts, databases and backups without editing configuration files by hand. This combination (own cloud platform plus optional DirectAdmin) is aimed at technically inclined users and agencies that want flexibility with modern tooling, even though it means there is no native cPanel or Plesk option.

🎯 Conclusion

netart.com stands out as a technically sophisticated, cloud-native hosting brand backed by a group with more than two decades of continuous infrastructure development. For many customers, the main strengths are:

• Own cloud and CDN infrastructure with Tier III and ISO-certified data centers across several continents and a backbone exceeding 400 Gbps.
• A broad but coherent product stack covering domains, CloudHosting, specialised WordPress hosting, high-availability VPS, backup and SaaS services, business email and CDN, all integrated through a single account environment.
• modern proprietary CloudHosting Panel and optional DirectAdmin on VPS, giving a consistent management experience across the platform.
• Customer-friendly policies such as a 30-day satisfaction or money-back guarantee on key services and 24/7/365 technical support via the customer panel.

Promotions can make the price lists complex across currencies and regions. Customers who insist on phone-based support for routine issues or who require cPanel specifically may find the environment less aligned with their expectations.

Overall, netart.com is particularly compelling for SMEs, agencies and online businesses that prioritize performance, security, resilience and technical depth over ultra-low pricing, especially when operating or planning to operate in multiple countries.

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