AE Server Review 2025. Is aeserver.com good web hosting in United Arab Emirates?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration Own datacenter
AEserver is a UAE-based, entrepreneurship-driven hosting and domain provider that has grown since 2005 into one of the key web-presence platforms in the Gulf region, serving tens of thousands of customers in the UAE and worldwide. Founded in Dubai by Munir Badr, the company started as a small web-presence outfit and has evolved into an accredited domain registrar and full hosting/infrastructure operator with a strong focus on .ae and GCC markets.

Their catalog is broad for a regional provider. On the domain side, AEserver offers registration and transfer for over 500 extensions, including local GCC country codes such as .ae, .qa, .bh and .abudhabi, plus mainstream TLDs like .com, .net, .org, .ai, and others. The main site front-loads .ae and .com pricing and provides AI-assisted domain search, bulk search, WHOIS, and premium/aftermarket options, positioning AEserver as a natural starting point for anyone building a brand in the UAE or wider Middle East.

On the hosting side, AEserver concentrates on Linux and Windows shared hosting, Managed WordPress, cloud VPS in Dubai, dedicated servers, and colocation. Linux shared hosting is built on CloudLinux and cPanel, with three main tiers (Startup, Growth, Business) aimed at single-site projects up to multi-site, heavier workloads. Plans include SSD storage, email accounts, 1-click installers (Softaculous), free SSL on higher tiers, SEO and security add-ons, and a stated 99.99% uptime SLA, with server locations in Dubai and Europe for those who want to choose between local or European infrastructure.

Windows shared hosting mirrors this three-tier structure, but is delivered through Plesk Obsidian on Windows Server, with support for ASP.NET, PHP, MS SQL and MySQL. Like the Linux line, Windows plans highlight SSD storage, 1-click apps, bundled SSL on higher tiers, and a 99.99% uptime SLA on UAE-based infrastructure. This makes AEserver appealing to agencies and businesses needing a Microsoft-centric stack, but still wanting local UAE hosting and support.

For customers that outgrow shared hosting, AEserver provides cloud VPS hosting in a Dubai data center with a range of pre-defined plans from 1 vCPU/1 GB RAM up to 16 vCPU/48 GB RAM, all on SSD storage, with fixed UAE bandwidth and the option to customize resources or request bespoke configurations. Dedicated server plans in Dubai extend this further, from entry-level Xeon E3 configurations to high-end Intel Xeon Gold systems with enterprise SSD storage, RAID options, 100 Mbps ports, and full root access. These servers target local enterprises, SaaS providers, and latency-sensitive workloads that need to sit physically in the UAE.

Colocation is another strategic product. AEserver offers rack space in Tier 4 facilities in Dubai and Abu Dhabi, with options from single rack units up to full racks, redundant power and cooling, multiple ISP paths, advanced DDoS mitigation, and SLA-based availability. The colocation offer is presented as a way for businesses to place their own hardware into high-end UAE facilities without building and maintaining their own data center.

Beyond core hosting, AEserver rounds out its portfolio with professional email and collaboration services (own branded email, Titan Business Email, Microsoft 365, Google Workspace), spam protection and DMARC services, SSL certificates, website backup and Acronis backup, brand protection tools, and a website builder / e-commerce builder that allows non-technical users to assemble sites and online stores with templates and AI-assisted content. A reseller ecosystem (domain reseller, reseller hosting, WHMCS modules, API integration) positions AEserver as a platform for agencies and other providers who want to resell its infrastructure under their own brand.

Overall, AEserver is a a one-stop, UAE-centric web-presence platform with local Tier 4 data centers, 24/7 support, and a full stack of domain, hosting, email, security, and reseller tools, best aligned with customers who value local hosting in the UAE plus regional domain expertise.

💰 Price & Cost

AEserver works primarily in AED for UAE customers and USD for global customers, with a currency toggle on the site and prices shown as VAT-exclusive (UAE VAT added at checkout, where applicable).

Headline rates include .ae domains around the mid-range of local market pricing and .com domains positioned aggressively for acquisition, with dozens of other TLDs and country codes listed in their catalog. Bundle offers (domain + email + website builder) start from a low monthly AED figure, aimed at micro-businesses needing an end-to-end package rather than stand-alone hosting.

Shared Linux and Windows hosting plans are structured in three tiers (Startup, Growth, Business) with current promotions (e.g., 54% off or similar campaigns). The plans are sold on a monthly base price in USD (with AED equivalents for UAE users) and include generous storage, emails, and bundled features like free domains, free SSL, SEO tools, and security extras on mid and top tiers. However, renewal pricing and promo terms are somewhat buried in the FAQ: discounted/free items are usually valid only for new subscriptions and for specific billing cycles, with renewals reverting to then-current list prices. For shared hosting, this makes AEserver competitive for the first term, but buyers should pay attention to renewal terms if budgeting longer-term.

Cloud VPS and dedicated server plans show detailed technical specifications (vCPUs, RAM, SSD sizes, bandwidth, IPs included). This is typical of providers who sell into a mix of local and international accounts and want flexibility on customization, but means price discovery for high-end configurations requires going into the configurator or talking to sales.

A notable commercial advantage is the presence of a 30-day money-back guarantee for shared hosting (Linux and Windows), allowing customers to test the platform with reduced risk.

In terms of payment methods, AEserver accepts major international cards (Visa, Mastercard), Apple Pay, PayPal, and bank transfer, which covers both local UAE customers and overseas buyers reasonably well.

🏢 Data Center

AEserver’s infrastructure story is one of local Tier 4 data centers in Dubai and Abu Dhabi, combined with selected international locations for redundancy and reach. Their main cited facility is a Tier 4 data center in Dubai Production City (DX1), with N+1 power redundancy, N+20% cooling redundancy, full UPS backup, robust HVAC and VESDA fire detection, advanced security with access control and mantraps, and extensive CCTV coverage. On the network side, they have advanced peering, local ISP connectivity through Du and Etisalat, plus international carrier connectivity and BGP routing.

Colocation notes rack space and colocation services in both Dubai and Abu Dhabi, with uptime backed by SLA, multiple ISP paths, and up to 1 Gbps UAE-based bandwidth, along with remote-hands services, monitoring, and the ability to scale bandwidth on demand. This aligns the colocation offering with business-critical and compliance-sensitive workloads that must stay in-country.

For shared hosting, both Linux and Windows lines explicitly offering 99.99% uptime SLA, which is in line with what many upper-tier shared providers publish.

AEserver also highlights its status as a RIPE NCC member with its own IP address ranges, and they owns hardware and operates infrastructure in-house while also leasing space or partnering with top data center operators in the MENA region and internationally. This mixed "owned plus leased" model is typical of regional providers that want both deep local presence and flexibility to expand into new cities as demand grows.

✍️ Customer Support

Customer service is positioned as a core differentiator, with a blend of 24/7/365 technical support and UAE-local contact options. AEserver’s customer success team is available around the clock, with technical support accessible through the client portal (tickets/live chat), and additional channels for sales inquiries and abuse/NOC reports.

For phone-based assistance, AEserver provides a toll-free number within the UAE (800 123 123) and an international contact number, with hotline hours listed as 9:00–18:00, Monday to Saturday (UTC+4). Outside hotline hours, customers are expected to rely on tickets and live chat for urgent issues, which is common in this segment.

Support content is reinforced by a structured self-service layer: knowledge-base articles, how-to tutorials (covering cPanel webmail, Outlook, DNS updates, etc.), and FAQ sections attached to major product pages. Combined with migration assistance (free cPanel-to-cPanel and Plesk migrations for shared hosting) and remote-hands options for colocation clients, AEserver’s support proposition is clearly designed to help both small-site owners and more advanced admins.

🔨 Control Panel

Control-panel coverage is one of AEserver’s strong points:

• Linux shared hosting uses cPanel (with WHM for higher-end/reseller scenarios), running on CloudLinux OS. Customers get a familiar interface to manage domains, DNS, email accounts, FTP, databases, backups, and Softaculous 1-click app installs (WordPress, Joomla, Drupal, etc.). The platform is tuned for resource isolation and fair usage at the OS level.
• Windows shared hosting is delivered through Plesk Obsidian, with integrated email, ASP.NET, PHP, MS SQL/MySQL support, and security add-ons such as Plesk Premium Antivirus and SpamAssassin. Plesk is used to handle websites, sub-domains, databases, mailboxes, and app installs with a similar ease-of-use profile to cPanel.

Cloud VPS and dedicated servers are provisioned with full root/administrator access; customers can layer their preferred control panel (including cPanel/WHM or Plesk) as part of the configuration. For users who only need a simple presence, AEserver’s proprietary website builder offers a web-based GUI with templates and AI-assisted content generation, so many basic sites can be built without interacting with cPanel or Plesk at all.

In short, AEserver covers both mainstream control-panel standards (cPanel and Plesk) and its own builder interface, which will feel familiar to most hosting customers.

🎯 Conclusion

AEserver stands out as a locally anchored, globally capable provider that is especially compelling for customers targeting the UAE and wider GCC region. Its combination of .ae registrar status, Tier 4 UAE data centers, 99.99% uptime SLA for shared hosting, and 30-day money-back guarantee on Linux and Windows shared plans makes it attractive to businesses that want low-latency, in-country hosting backed by a recognizable regional brand.

Strengths include a very complete product catalog (domains, shared hosting, VPS, dedicated, colocation, email, security, website builder), strong emphasis on local infrastructure and data sovereignty, multi-channel support with real UAE phone presence, and modern control-panel choices (cPanel and Plesk). The reseller-friendly API and partner programs also make it a viable platform for agencies and smaller providers looking to build services on top of AEserver’s infrastructure.

On the cautionary side, some high-end product pricing (especially VPS and dedicated) is more opaque until you go into the configurator, and heavy reliance on promotions means customers should check renewal prices and promo terms carefully. Global buyers targeting audiences far outside the Middle East may also prefer providers with primary data centers in Europe, North America, or Asia, though AEserver does offer some international locations.

For organizations that want their infrastructure anchored in the UAE, with local expertise and the option to grow from basic hosting into colocation and more complex deployments, AEserver is a solid, regionally strong option worth serious consideration.

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