Feb, 2009 : Liquid Web Adds Fully Managed RoR Hosting

📅 February 13, 2009 - Web hosting provider Liquid Web (liquidweb.com ) announced on Friday it is offering fully managed "Heroic Support" for the Ruby on Rails (rubyonrails.org) application development platform.

According to Liquid Web's website, the company's Heroic Support provides customers with complete technical support, including 24-hour access to level 3 engineers by phone or email, infrastructure engineered for complete reliability, software hardening to protect their server, proactive monitoring and service restoration, complete user level tools for monitoring the health of their server, and a 100 percent uptime SLA.

In October, the company had an average ticket response time of 10 minutes, which it celebrated by introducing a new 30 minute initial response time guarantee for all tickets that are submitted or authenticated through PIMS.

Ruby on Rails support is now available on Liquid Web's shared, VPS and dedicated hosting packages.

The one click application deployment lets customers deploy highly scalable and fault tolerant Rails configurations within minutes.

"Liquid Web's Ruby on Rails clients can be confident they are in good hands because Liquid Web provides flexible month to month pricing and Heroic Support engineers that proactively monitor their servers 24 hours per day," says Travis Stoliker, director of marketing at Liquid Web.

The new fully managed RoR hosting package features fully managed rails updates, fully managed dedicated databases including MySQL, PostgreSQL and SQLite, one click application deployment, SSH for secure private access, RubyGems package manager pre-installed, and web server support for Mongrel, Thin, Passenger and FastCGI.

Liquid Web offers a range of services, including fully managed dedicated hosting, virtual private servers, and data center services.

In September, Liquid Web was named by INC. Magazine as the 693rd fastest growing company in the United States, as well as ranked 19th on the Top 100 Computers & Electronics Companies list.

Reads: 2430 | Category: General | Source: TheWHIR : Web Host Industry Reviews
URL source: http://www.thewhir.com/web-hosting-news/021309_Liquid_Web_Adds_Fully_Managed_RoR_Hosting

Company: Liquid Web

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