May 27, 2008 : Use Gmail, says DreamHost
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The Los Angeles, California based company, which hosts more than 700,000 websites, is suggesting its customers use Gmail for their email instead of the DreamHost mail servers.
And although DreamHost says it is continuing to support all its existing email offerings, co-founder Josh Jones wrote in his blog post last Friday that email is not the company's strong suit.
He writes: "Just over HALF of all the support requests we get are about email. Everything else we offer, combined, doesn't add up to the amount of trouble, expense, use, and effort that goes into 'simple' old email. And that's kind of funny, because as far as I can tell, almost nobody CHOOSES a web host based on their email features…
It's just not something people are looking for from us, and it's something the big free email providers like Yahoo, Microsoft, and Google can do better. In fact, as you've maybe already seen, we recently made it very easy to use Gmail for all your email hosting with us, still at your own domain! "
The post seems to suggest that DreamHost cannot effectively handle its customer's email demands, and that it would be able to better focus on hosting websites than dealing with support calls concerning email issues.
The company recently announced in its March company newsletter that it would stop providing mail-filtering tool Procmail to its users after years of offering the service, which upset a few customers.
URL source: http://www.thewhir.com/marketwatch/052708_Use_Gmail_says_DreamHost.cfm
Company: Dream Host
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