Nov, 2001 : Progressive Distribution Services Expands Data Center

📅 November 2, 2001 - Progressive Distribution Services, Inc. (prodist.com) announced several enhancements to its data center. Progressive Distribution Services offers a comprehensive range of fulfillment services -- from call center, order processing, and customer service to warehousing distribution,refunds/returns/exchanges, and database/list management. The company isbased in Grand Rapids, Michigan.

With upgrades to hardware, software and communication systems, the companyimproves its Web hosting and development services and further enhances theperformance of its "OrderLink" e-commerce fulfillment services.
"More and more companies are searching for a comprehensive approach forselling direct to consumers," commented John McGovern, President ofProgressive Distribution Services, Inc. "Our clients benefit from theintegration we include in our proprietary suite of fulfillment services andtheir increased utilization of our web hosting and development capabilities.The investments we continue to make in our data center further differentiateProgressive Distribution from other outsourcing alternatives. By improvingthe speed and dependability of our data center, combined with the power andflexibility of OrderLink, we believe we have created a unique blend ofservices that allow our clients to succeed in traditional and Web commercechannels."
McGovern noted that for clients that do their own Web development, theimprovements to the data center also enhance the effectiveness ofProgressive Distribution's programming interface "FrontRunner." As areal-time API, FrontRunner offers web developers a set of tools to plug-intheir e-store, shopping carts and order forms, including real-time access toinventory, order information and shipment tracking data.
Progressive Distribution noted recent data center enhancements include thefollowing: significantly increased capacity in both processing speed anddata storage; installation of clustered Web content servers with automaticload balancing capabilities; migration of all client transaction databasesto servers with high capacity RAID 5 disk arrays, always on hot sparedrives, and redundant power supplies; improved power reliability viaadditional uninterrupted power supplies and installation of an 80kw standbygenerator; expanded 24/7 monitoring of all systems and network connections;increased voice and data communication capacity via additional dedicated T-1lines; and improved Web site management - clients can manage and changetheir web sites in real-time from their own location
The expanded data center allows Progressive Distribution to more tightlyintegrate web sales channels with customer service and fulfillmentprocesses. Through OrderLink, Progressive can deliver a turnkey e-commerceand fulfillment resource for companies who want to leverage the potential ofthe internet without creating a massive internal structure to manage orderprocessing, customer service, credit card billing, warehousing, andshipping. OrderLink customers include companies in numerous channels ofdistribution: catalogers, national retailers, direct marketing companies,continuity marketing companies, manufacturers, and Associations.

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