x10Hosting negative review #6115 by wap-tek (waptek2@g...) on 2009


x10Hosting got a negative review on
x10hosting.com
x10Hosting
PO Box 783
Tilton , NH 03276
US
☎ Phone +1 888-910-9668
Customer review #6115
1/10
wap-tek ( waptek2@g... )
Time Hosted 1 to 2 years
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my site was waptek2 x10hosting.com
i got a suspension reason code = "5A913B4AAF43" and
the 1 word reason as "phishing"

when i tryed to solution search for eather "phishing" or "5A913B4AAF43"
i get no wheare so i asked for a more compleat reason for the suspension
so i could fix it like what page(s) are/is the problem
=========
message i got back from Syed x10Hosting
"Your hosting account has been suspended for Phishing.
Can you explain what does your site consist of ?"
=========
[groan ! ] ok ok i will assume a mistake happened ,,
the ticket was blank or no reason was recorded in your system
for the suspension and you are just as confused as i am,, right?

I have no idea why this happened so I am asking YOU do you know why the site was suspended
=========
the next response was from Federico Lerner x10Hosting Administrator - Staff Manager
"
You should know more about the suspension than us,
as you're the one in charge of uploading files to your hosting account.
Your hosting account has been suspended for "Phishing"
as a phishing website was found on your account.
This website was about: www.wellsfargo.com
Your account is suspended and pending termination.
"
===========
so i emailed back

i mirrored my website after your last outage so
this is the content you company blanked me for

http://waptek.white.prohosting.com/fargo.htm
http://wap-tek.cwahi.net/fargo.htm
http://wap-tek.bravehost.com/fargo.htm
http://wap-tek.fateback.com/fargo.htm

you said
"This website was about: www.wellsfargo.com"
well thanks ,now that you have got to the point,,
you could have saved me and your company all this time
by putting this in to an earlyer response but ok!,, fine!

the "wellsfargo" page you refer to (fargo.htm) was a parody page
compairing them to the 2 bumbling robber / murderers in the movie fargo
& making fun of them overcharging me and alot of other people

if you blank a 200 page site due to a "phishing claim"
for 1 page and you do not tell me which one was the problem
then how am i supposed to fix it ,,

" Hi, You should know more about the suspension than us,
as you're the one in charge of uploading files to your hosting account."

the tone of you message was condecending, acusitory, & indicates that

(a) you cannot research 1 page to see if it is a phishing site
since your company blanked the entire site ?
or
(b)if it is visable to you then YOU OBVIOUSLY DID NOT DO ANY RESEARCH!

"Your account is suspended and pending termination."
due to a page that was NOT A PHISHING PAGE?

so lets review
you cannot bother to tell me exactly why you company did this in the suspension report
you and your coworkers wont or cannot determine IF the complaint was valid
and then one of you sends a snotty email to me
telling me that i should be able to figure out what was wrong
without info ?? because you realy believe that the acused is guilty?
or you are covering up lazyness
oh by the way who requested you blanke my site?,,, the bank?
================

From: "Syed"
We suspend sites when we receive a notice from the copyright holders and
we make sure the complaints are valid before suspending an account.
You have admitted to holding such a site which makes the case even more valid.
If you are trying to impersonate something,
you will need to read up on the copyright claims and frauds section of their terms.
As of now, your account will remain suspended and is pending termination.

Syed Administrator http://x10hosting.com

===========

" notice from the copyright holders " please forward this notice to me i will need it

thank you for conferming that wellsfargo is sensitive to my rants and criticizums and that money talks!

"we make sure the complaints are valid before suspending an account."
realy and what ofending material was it,, and why did your company forget to tell me this IN THE FIRST PLACE

"You have admitted to holding such a site which makes the case even more valid. "

no i told you it was a parody page ,, are you person or an automated bot?
if you looked at the page it started out as a list of local bank locations and then
a rant about them messing up my account , the only stuff on the page that is theirs
is the ad's they dump to screen when you want to see your account

no one in their right mind would ever see this as a wells fargo page

"If you are trying to impersonate something,"
wait stop ,, you said i WAS doing a phishing site not IF ,
is this annother indicator that you are not actualy reading the page info


" you will need to read up on the copyright claims and frauds section of their terms.
As of now, your account will remain suspended and is pending termination."

so let me get this strait you looked at the site, ,,??????? right! ,,,no,,, no you didn't did you
admit it ,, you just blanked it, and ignored any real issue

you know what i think? i think you are lieing!

i think your system flagged this and you have no clue what happened,
you are trying to cover up that you do not have the authority to fix it

104 out of 112 users found this review to be helpful!

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