Webhost 4Life negative review #9336 by Xxbbcc on Feb 2010
Webhost 4Life got a negative review on
Webhost 4Life
webhost4life.com is inactive, but is redirected to web.com
10 Corporate Drive, Suite #300
Burlington , CA 91754 US
☎ Phone +1 888 306 3780
📧 support@w...webhost4life.com is inactive, but is redirected to web.com
Xxbbcc ( -no email- )
Before the migration, I had a good experience with Webhost4life - things were mostly working and when there were problems (relatively rarely), support took care of them quickly.
After the migration (mine happened Feb 8), my site was completely broken. They first deleted about 10% of my files and restored the site content from some backup they made about 2 months ago. The servers were unbelievably slow (sometimes almost like modem speeds - most pages took over 20 seconds to generate; in the past they were under 1 second.)
Support also messed up something with redirections and the site became completely inaccessible. Support simply ignored the problem for days - I can confirm, that all support is basically bots, all they do is post canned answers.
When support did look at my site (every page came back 403 Permission Denied) they claimed the site worked and closed my support ticket.
When I tried to cancel, they told me they'd deduct a cancellation fee that was introduced this month (Feb 2010) - I guess many customers are fleeing now. They're out to rip customers off in any way possible.
Here's a link to my chat with support about cancelling:
http://www.just2pale.com/forum/index.php?topic=2301.msg105215#msg105215
I edited the support bot name out of it.
After the migration (mine happened Feb 8), my site was completely broken. They first deleted about 10% of my files and restored the site content from some backup they made about 2 months ago. The servers were unbelievably slow (sometimes almost like modem speeds - most pages took over 20 seconds to generate; in the past they were under 1 second.)
Support also messed up something with redirections and the site became completely inaccessible. Support simply ignored the problem for days - I can confirm, that all support is basically bots, all they do is post canned answers.
When support did look at my site (every page came back 403 Permission Denied) they claimed the site worked and closed my support ticket.
When I tried to cancel, they told me they'd deduct a cancellation fee that was introduced this month (Feb 2010) - I guess many customers are fleeing now. They're out to rip customers off in any way possible.
Here's a link to my chat with support about cancelling:
http://www.just2pale.com/forum/index.php?topic=2301.msg105215#msg105215
I edited the support bot name out of it.
81 out of 83 users found this review to be helpful!