Vps Land negative review #9005 by rodrigo a (hostmaster@i...) on 2010


Vps Land got a negative review on
Vps Land
227 Sandy Springs Pl, Suite D-131
Sandy Springs , GA 30328
US

vpsland.com is inactive, but is redirected to jaguarpc.com
Customer review #9005
1/10
rodrigo a ( hostmaster@i... )
Time Hosted 1 to 3 months
Global rating
I have Xen servers in VPSLAND, i have not up to 48 hours of downtime and all support team dont reply my tickets with solution.

First reply:

Hello,
We have detected spamming activity coming from your VPS due to which we had to block the access. Please provide us with an explanation on this and kindly grant us permission to completely reinstall your VPS to ensure that this issue completely ceases. We cannot restore access as this violates our TOS.
In addition, if it happens again, we will have no choice but to terminate your account with us and will have to inform the legal authorities for possible infringement.
Regards,
Greg
VPSLAND.com Support

Second Reply:
Hello,
We apologize for the lack in communication. Your VPS was not suspended for spamming. I found that your VPS was in stopped status. Your server has been restarted and the connectivity has been verified. Please let us know if you have any problems reconnecting to the server. Once again I would sincerely apologize for the downtime and would like to thank you for your patience and understanding during this period.
Thank you,

Phil
Senior Support Engineer

And since this my server is offline.
Is amazing.

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