VPS Blocks negative review #24498 by Tom (darkdoom_180@l...) on 2013
VPS Blocks got a negative review on and one official response on
Tom ( darkdoom_180@l... )
Terrible hosting.
I purchased a Windows Virtual Private Server from vpsblocks.com.au. I was satisfied at first with the quick support ticket replies. A few days later, I got my game server that I was going to host, up. A few hours later, the VPS that I was hosting on was DDoS'ed and it took down the entire network that the host was on. I was then told that I was unwanted to host with vpsblocks due to the fact that I was a target. I was the victim and I felt like they were trying to make me responsible for the attack. After asking a few questions, the support staff then recommended me to Web24. They knew that I was hosting a gameserver and then in the ToS, Web24 do not allow gameservers. After going with Web24, I was on my vps when it was taken down and terminated for apparently the same reason as what VPSBlocks took us offline for. Not to mention, the clauses that they claimed we breached were completely inappropriate to the situation. I strongly believe that VPSBlocks were in contact with Web24 about us and they shut us down for that cause. The reason for termination that I was given was
"The server was responsible for a large Dos attack that impacted a significant segment of the web24 network."
I suggest you never host with VPSBlocks or Web24 because you are made out to be the criminal in the situation of being victimised.
I purchased a Windows Virtual Private Server from vpsblocks.com.au. I was satisfied at first with the quick support ticket replies. A few days later, I got my game server that I was going to host, up. A few hours later, the VPS that I was hosting on was DDoS'ed and it took down the entire network that the host was on. I was then told that I was unwanted to host with vpsblocks due to the fact that I was a target. I was the victim and I felt like they were trying to make me responsible for the attack. After asking a few questions, the support staff then recommended me to Web24. They knew that I was hosting a gameserver and then in the ToS, Web24 do not allow gameservers. After going with Web24, I was on my vps when it was taken down and terminated for apparently the same reason as what VPSBlocks took us offline for. Not to mention, the clauses that they claimed we breached were completely inappropriate to the situation. I strongly believe that VPSBlocks were in contact with Web24 about us and they shut us down for that cause. The reason for termination that I was given was
"The server was responsible for a large Dos attack that impacted a significant segment of the web24 network."
I suggest you never host with VPSBlocks or Web24 because you are made out to be the criminal in the situation of being victimised.
Hi All,
I would like to take this opportunity to categorically deny any relationship between Web24 and VPSBlocks. The client simply asked where they could go and we suggested a larger host (bigger bandwidth) who may be able to filter the DDOS attacks on his VPS. Web24 being the 2nd or 3rd biggest in Australia we suggested he could try them. Obviously his DDOS attacks were too large for them to handle also.
We take our network security and uptime extremely seriously, and we cannot host clients who are DDOS'd as that can have an affect on all our clients.
If you are at risk of being DDOS'd then you should probably look to massive US based hosts like CloudFlare who published articles on the way they handle big DDOS attacks. Their methods are simply not feasible for hosts in Australia due to bandwidth available here.
We also believe that the majority of clients and prospective clients will support hosts who will mitigate the risk to their services by not continuing to host VPSs that are known to be DDOS targets.
Having said that, at no time did we treat the client like a victim, we refunded his money in full and asked him to move on. We gave him access to his VPS on an alternative IP to retrieve any files and believe we were more than fair given the circumstances.
Thanks for reading,
Will Kruss
VPSBlocks.com.au
Marketing representative (willk@v..., ).
I would like to take this opportunity to categorically deny any relationship between Web24 and VPSBlocks. The client simply asked where they could go and we suggested a larger host (bigger bandwidth) who may be able to filter the DDOS attacks on his VPS. Web24 being the 2nd or 3rd biggest in Australia we suggested he could try them. Obviously his DDOS attacks were too large for them to handle also.
We take our network security and uptime extremely seriously, and we cannot host clients who are DDOS'd as that can have an affect on all our clients.
If you are at risk of being DDOS'd then you should probably look to massive US based hosts like CloudFlare who published articles on the way they handle big DDOS attacks. Their methods are simply not feasible for hosts in Australia due to bandwidth available here.
We also believe that the majority of clients and prospective clients will support hosts who will mitigate the risk to their services by not continuing to host VPSs that are known to be DDOS targets.
Having said that, at no time did we treat the client like a victim, we refunded his money in full and asked him to move on. We gave him access to his VPS on an alternative IP to retrieve any files and believe we were more than fair given the circumstances.
Thanks for reading,
Will Kruss
VPSBlocks.com.au
Marketing representative (willk@v..., ).
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