Voda Host negative review #2416 by Dennis Meredith (denny195@i...)
Voda Host got a negative review on
Suite 403A, 1013 Centre Rd.
Wilmington , DE 19805 US
☎ Phone 1-302-283-3777[USA International]
☎ Phone +1-302-861-1448
📧 support@v...Dennis Meredith ( denny195@i... )
I made an inquiry about a feature they listed available with their hosting and copied two different departments figuring that one or the other would have the answer to the question I asked. I received this reply:
From: VodaSupport Help Desk [mailto:support@vodasupport.com]
Sent: Sunday, May 11, 2008 10:43 PM
To: denny195@insightbb.com
Subject: [#PUK-403979]: Ebook delivery
You have submitted a duplicate support ticket. Please do not submit duplicate support tickets about the EXACT same topic. You will not get any faster service. Only open new support tickets if you want to start a new topic. This ticket is now permanently CLOSED, please do not respond to this ticket, it will not be answered, please ask your questions in your original ticket.
Laura Dunkin
VodaHost
Your Website People!
Ticket Details
Ticket ID: PUK-403979
Department: VodaHost Customer Support
Priority: Low
Status: Closed
How does a company stay in business responding to inquiries this way? I wouldn't use Voda Host if they were the last hosting company left on earth.
From: VodaSupport Help Desk [mailto:support@vodasupport.com]
Sent: Sunday, May 11, 2008 10:43 PM
To: denny195@insightbb.com
Subject: [#PUK-403979]: Ebook delivery
You have submitted a duplicate support ticket. Please do not submit duplicate support tickets about the EXACT same topic. You will not get any faster service. Only open new support tickets if you want to start a new topic. This ticket is now permanently CLOSED, please do not respond to this ticket, it will not be answered, please ask your questions in your original ticket.
Laura Dunkin
VodaHost
Your Website People!
Ticket Details
Ticket ID: PUK-403979
Department: VodaHost Customer Support
Priority: Low
Status: Closed
How does a company stay in business responding to inquiries this way? I wouldn't use Voda Host if they were the last hosting company left on earth.
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