Voda Host review #1342 by Dr Dan Waniek, MD, PhD (docteurwaniek@y...)
Voda Host got a negative review on
Suite 403A, 1013 Centre Rd.
Wilmington , DE 19805 US
☎ Phone 1-302-283-3777[USA International]
☎ Phone +1-302-861-1448
📧 support@v...Dr Dan Waniek, MD, PhD ( docteurwaniek@y... )
Voda promised "fanatical" support and customer "love" and care, affiliate "commissions", "reliable" hosting and at lest some "workable" web site managment interfaces and even a site builder.
In two years of my experience they did nothing of this kind.
What did they do in this writer's experience ?
1. NO SUPPORT. Their support is some sort of Nazi bunch of kapos who shout at you that you don't understand this and that, or pretending your English is no good for their staff. They didn't solve any issue for us in the period as reviewed.
2. NO COMMISSION. Their clocks register just-below-the-threshold affiliate traffic, and when they have to pay the 150 usd, the counter dies suddenly, and no matter how many of your affiliates pass through you, you are sure that you won't see the commission. When you demonstrate this fact to their personnel, they panic, they would call you on your mobile phone and start telling lies that even them find hard to believe. It's all on record.
3. NO RELIABLE UPTIME I have a log of downtime for my two sites. It's incredible how much off line their servers really "serve". They just keep rebooting them for "maintenance". Support will only tell you one thing, DON'T OPEN MORE TICKETS.
4. NO MEANS TO MEND THINGS, BY DESIGN. As for the interface. They change the root servers without noticing you, so that you find yourself offline when your own customers start complaining. Then they send you some arcane procedure for you to log, using three different passwords, only to "update" something here and there. In the meantime they keep you offline for days.
5. NO MEANS TO GET REFUNDS, BY DESIGN. OK, so how do you get rid of their "services" ? You can't. They remind you that your "billing cycle" expires in three years, so they keep your money while you get your site to some web host you can trust.
Welcome to the wonderful Voda hosting empire. They got what it takes to take what you've got :-)
In two years of my experience they did nothing of this kind.
What did they do in this writer's experience ?
1. NO SUPPORT. Their support is some sort of Nazi bunch of kapos who shout at you that you don't understand this and that, or pretending your English is no good for their staff. They didn't solve any issue for us in the period as reviewed.
2. NO COMMISSION. Their clocks register just-below-the-threshold affiliate traffic, and when they have to pay the 150 usd, the counter dies suddenly, and no matter how many of your affiliates pass through you, you are sure that you won't see the commission. When you demonstrate this fact to their personnel, they panic, they would call you on your mobile phone and start telling lies that even them find hard to believe. It's all on record.
3. NO RELIABLE UPTIME I have a log of downtime for my two sites. It's incredible how much off line their servers really "serve". They just keep rebooting them for "maintenance". Support will only tell you one thing, DON'T OPEN MORE TICKETS.
4. NO MEANS TO MEND THINGS, BY DESIGN. As for the interface. They change the root servers without noticing you, so that you find yourself offline when your own customers start complaining. Then they send you some arcane procedure for you to log, using three different passwords, only to "update" something here and there. In the meantime they keep you offline for days.
5. NO MEANS TO GET REFUNDS, BY DESIGN. OK, so how do you get rid of their "services" ? You can't. They remind you that your "billing cycle" expires in three years, so they keep your money while you get your site to some web host you can trust.
Welcome to the wonderful Voda hosting empire. They got what it takes to take what you've got :-)
84 out of 88 users found this review to be helpful!