StartLogic negative review #531 by Brian (brian_in_austin@y...)


StartLogic got a negative review on
StartLogic
10 Corporate Drive, Suite #300
Burlington , MA MA 01803
US
☎ Phone +1 800 725 8064

startlogic.com is inactive, but is redirected to web.com
Customer review #531
1.5/10
Brian ( brian_in_austin@y... )
Time Hosted 1 to 2 years
Global rating
Features
Customer Relation
Control Panel
Startlogic was a good host as long as I didn't need any support. For the first year or so I only had small problems like deleted files wouldn't go to the trash. Tech support said everything was working OK even when it wasn't. When I renewed my service I was told that I would be given more space. Well when Startlogic did the "upgrade" for more space they cut my bandwidth allocation and my entire site was gone. In its place Startlogic actually put up an index.html page that had links like "FIND GIRLS FOR SEX". After 2 weeks I wrote their general counsel and they put my site back up. But there are many new problems. The only thing that happens now when I submit a support ticket is that someone at Startlogic closes the ticket but they don't actually fix the problem. For example, with the "upgrade" I lost all of my emails and now my mail account is not even recognized so I can't receive any emails. I plan to move to another host but I've been waiting for a week for Startlogic to unlock my DNS.

296 out of 438 users found this review to be helpful!

Chris ( got2live70@y... ) review | Tom ( -no email- ) review