StartLogic negative review #2732 by Phil Stanley (phils@s...) on 2008


StartLogic got a negative review on
StartLogic
10 Corporate Drive, Suite #300
Burlington , MA MA 01803
US
☎ Phone +1 800 725 8064

startlogic.com is inactive, but is redirected to web.com
Customer review #2732
1/10
Phil Stanley ( phils@s... )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
I transferred my site over about a year ago when my Canadian hosting company raised their prices. Everything went very smoothly, and I was up and running in less than 48 hours. This time We started on a Friday afternoon to transfer a client's site and realized on the following Wednesday that the site was still on the former company's servers. When I contacted sales and then tech support they told me it was our job to go into THEIR Registrar and change the name server information. When I said that no one had told us this and if I hadn't called we'd have gone down when we shut down the other account, their response was: "Then you would have learned you had to do it." Wow! They are a bit cheaper, but not worth the hassle. I didn't mention having to spend about 6 hours in their chat window and on the phone nursing the whole initial process along. (Should I have suspected something was wrong when their tech support guy, Samson, didn't know what I was talking about when I asked how Delilah was?).

67 out of 70 users found this review to be helpful!

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